Replacement Part List

9
Overview
Video Keypad Setup
Video Storage Plan
Additional Resources
Troubleshooting
Troubleshooting
Reset Wi-Fi
To clear existing Wi-Fi settings and connect to a new network, press and hold the
Reset Button for 10 or more seconds before releasing. The LED will become solid
blue before slowly blinking blue. Once the LED is blinking blue, open myQ and follow
the in-app instructions to connect to a new network.
Factory Reset
To reset the device and clear all settings, reset the Wi-Fi following the instructions
above. Once the LED is blinking blue, press and hold the Reset Button again for an
additional 10 or more seconds before releasing. The LED will become solid magenta
before transitioning to the device boot sequence.
LED Color What It Means
Solid White Device online and recording
Slow Blinking White Call Button pressed
Solid Blue
Bluetooth connected
Reset Button pressed to clear Wi-Fi (rst press)
Slow Blinking Blue Bluetooth discovery mode
Solid Green User viewing the live stream
Slow Blinking Green
Device connected to Wi-Fi and is connecting to
the Video Cloud
Fast Blinking Green
Valid PIN entered and Home Button pressed
Home Button pressed (one-touch close)
Fast Blinking Red
Invalid PIN entered and Home Button pressed
(PIN failed)
Solid Magenta
Reset Button pressed to factory reset the
device and clear all settings (second press)
Slow Blinking
Magenta
Firmware update in progress
Fast Blinking Amber
Valid PIN entered and Home Button pressed
with remaining battery capacity 5% or less
Alternating:
Blue  Green
Device has Wi-Fi credentials, connecting to
network
Alternating:
Magenta  Amber 
Blue  Green
Device reboot in progress