Instructions / Assembly

DIAGNOSTIC CODE

SYMPTOM SOLUTION

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Flash(es)

Down Arrow

Flash(es)

4 1-4 Door is moving stopsor reverses. Manuallyopen and close the door.Check for binding or obstructions,such asa broken spring or door lock,

correctas needed. Ifthe door is binding or sticking contact a trained door systemstechnician. Ifdoor is not

binding or sticking attempt to reprogram travel (refer to page 28).

4 5 Opener runsapproximately6-8",stops and reverses. Communication error to travel module.Check travel module connections,replace travel module if

necessary.

4 6 The garage door opener will not close and the light

bulbs flash.

Safety sensors are misaligned or were momentarily obstructed.Realign both sensors to ensure both LEDs

are steadyand notflickering.Make sure nothing ishanging or mounted on the door that would interrupt

the sensor’s path while closing.

The garage door opener can beep for several reasons:

• Garage door opener has been activated through a device or feature such as Timer-to-

Close or garage door monitor, see page 32.

My remote control will not activate the garage door:

• Verify the lockfeature is not activated on the door control.

• Reprogram the remote control.

• Ifthe remote control will still notactivate the door checkthe diagnosticcodes to ensure

the garage door opener is working properly.

My door will not close and the light bulbs blink on my motor unit:

The safety reversing sensor must be connected and aligned correctly before the garage

door opener will move in the down direction.

• Verify the safetysensors are properly installed, aligned and free of any obstructions.

My garage door opener light(s) will not turn off when the door is open:

The garage door opener isequipped with a feature that turnsthe light on when the safetyreversing sensors

have been obstructed or when the motion sensor on the door control detects movement in the garage. These

features can be disabled using the door control, see page 33.

My neighbor’s remote control opens my garage door:

Erase the memory from your garage door opener and reprogram the remote control(s).

The LEDs on the door control blink:

If you have a Smart Control Panel installed and the TTC is setto a custom time,press the ONbutton on the

Premium Motion-Detecting Control Panel to setthe time properly.

My vehicle's Homelink

is not programming to my garage door opener:

Depending on the make,model, and year ofyour vehicle an external adapter may be required. Visit

www.homelink.com for additional information.

Troubleshooting