Owner's Manual

DIAGNOSTIC CODE

SYMPTOM SOLUTION

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Flash(es)

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Flash(es)

4 1-4 Door is moving stops or reverses. Manually open and close the door. Check for binding or obstructions,such as a broken spring or door lock,

correctasneeded. If the door is binding or sticking contact a trained door systemstechnician. If door isnot

binding or sticking attempt to reprogram travel (refer to page 28).

4 5 Opener runsapproximately6-8", stops and reverses. Communication error to travel module. Check travel module connections, replace travel module if

necessary.

4 6 The garage door opener will not close and the light

bulbs flash.

Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs

are steadyand not flickering. Make sure nothing is hanging or mounted on the door thatwould interrupt

the sensor’s path while closing.

The garage door opener can beep for several reasons:

• Garage door opener has been activated through a device or feature such as Timer-to-

Close or garage door monitor, see page 32.

My remote control willnot activate the garage door:

• Verify the lock feature is not activated on the door control.

• Reprogram the remote control.

• Ifthe remote control will still notactivate the door checkthe diagnostic codesto ensure

the garage door opener is working properly.

My door will not close and the light bulbs blink on my motor unit:

The safety reversing sensor mustbe connected and aligned correctlybefore the garage

door opener will move in the down direction.

• Verify the safetysensors are properlyinstalled,aligned and free ofany obstructions.

My garage dooropener light(s) will not turn off when the door is open:

The garage door opener isequipped with a feature that turns the lighton when the safetyreversing sensors

have been obstructed or when the motion sensor on the door control detects movement in the garage.These

features can be disabled using the door control, see page 33.

My neighbor’s remote control opens my garage door:

Erase the memoryfrom your garage door opener and reprogram the remote control(s).

The LEDs on the door controlblink:

If you have a SmartControl Panel installed and the TTC is set to a custom time,pressthe ONbutton on the

Premium Motion-Detecting Control Panel to set the time properly.

My vehicle's Homelink

is not programming to my garage door opener:

Depending on the make,model,and year ofyour vehicle an external adapter may be required.Visit

www.homelink.com for additional information.

Troubleshooting