Warranty

WARRANTY*
CHAMPION POWER EQUIPMENT
3 YEAR LIMITED WARRANTY
Warranty Qualifications
To register your product for warranty and FREE lifetime call center
technical support please visit:
https://www.championpowerequipment.com/register
To complete registration you will need to include a copy of the
purchase receipt as proof of original purchase. Proof of purchase
is required for warranty service. Please register within ten (10)
days from date of purchase.
Repair/Replacement Warranty
CPE warrants to the original purchaser that the mechanical and
electrical components will be free of defects in material and
workmanship for a period of three years (parts and labor) from
the original date of purchase and 270 days (parts and labor) for
commercial and industrial use. Transportation charges on product
submitted for repair or replacement under this warranty are the
sole responsibility of the purchaser. This warranty only applies to
the original purchaser and is not transferable.
Do Not Return The Unit To The Place Of
Purchase
Contact CPE’s Technical Service and CPE will troubleshoot any
issue via phone or e-mail. If the problem is not corrected by
this method, CPE will, at its option, authorize evaluation, repair
or replacement of the defective part or component at a CPE
Service Center. CPE will provide you with a case number for
warranty service. Please keep it for future reference. Repairs or
replacements without prior authorization, or at an unauthorized
repair facility, will not be covered by this warranty.
Warranty Exclusions
This warranty does not cover the following repairs and equipment:
Normal Wear
Products with mechanical and electrical components need
periodic parts and service to perform well. This warranty does not
cover repair when normal use has exhausted the life of a part or
the equipment as a whole.
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor if the product is
deemed to have been misused, neglected, involved in an accident,
abused, loaded beyond the product’s limits, modified, installed
improperly or connected incorrectly to any electrical component.
Normal maintenance is not covered by this warranty and is not
required to be performed at a facility or by a person authorized by
CPE.
Other Exclusions
This warranty excludes:
– Cosmetic defects such as paint, decals, etc.
– Wear items such as filter elements, o-rings, etc.
– Accessory parts such as starting batteries, and storage
covers.
– Failures due to acts of God and other force majeure events
beyond the manufacturer’s control.
– Problems caused by parts that are not original Champion
Power Equipment parts.
When applicable, this warranty does not apply to products used
for prime power in place of a utility.
Limits of Implied Warranty and
Consequential Damage
Champion Power Equipment disclaims any obligation to cover
any loss of time, use of this product, freight, or any incidental
or consequential claim by anyone from using this product. THIS
WARRANTY AND THE ATTACHED U.S. EPA, CARB and/or ECCC
EMISSION CONTROL SYSTEM WARRANTIES (WHEN APPLICABLE)
ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
A unit provided as an exchange will be subject to the warranty
of the original unit. The length of the warranty governing the
exchanged unit will remain calculated by reference to the purchase
date of the original unit.
This warranty gives you certain legal rights which may change
from state to state or province to province. Your state or province
may also have other rights you may be entitled to that are not
listed within this warranty.
Contact Information
Address
Champion Power Equipment, Inc.
12039 Smith Ave.
Santa Fe Springs, CA 90670 USA
www.championpowerequipment.com
Customer Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
[e-mail]
Fax no.: 1-562-236-9429
Technical Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
[e-mail]
24/7 Tech Support: 1-562-204-1188
*Except as otherwise stipulated in any of the following enclosed Emission Control System Warranties (when applicable) for the Emission Control System: U.S. Environment Protection Agency
(EPA), California Air Resources Board (CARB) and/or Environment and Climate Change Canada (ECCC). Whichever warranty applies for the longer period, either this 3 year limited warranty or the
applicable Emission Control System Warranty, shall supersede the other.