Warranty

WARRANTY*
CHAMPION POWER EQUIPMENT
2 YEAR LIMITED WARRANTY
Warranty Qualifications
Champion Power Equipment (CPE) will register this warranty upon
receipt of your Warranty Registration Card and a copy of your sales
receipt from one of CPE’s retail locations as proof of purchase.
Please submit your warranty registration and your proof of purchase
within ten (10) days of the date of purchase.
Repair/Replacement Warranty
CPE warrants to the original purchaser that the mechanical and
electrical components will be free of defects in material and
workmanship for a period of two years (parts and labor) from
the original date of purchase and 180 days (parts and labor) for
commercial and industrial use. Transportation charges on product
submitted for repair or replacement under this warranty are the sole
responsibility of the purchaser. This warranty only applies to the
original purchaser and is not transferable.
Do Not Return The Unit To The Place Of Purchase
Contact CPE’s Technical Service and CPE will troubleshoot any issue
via phone or e-mail. If the problem is not corrected by this method,
CPE will, at its option, authorize evaluation, repair or replacement
of the defective part or component at a CPE Service Center. CPE
will provide you with a case number for warranty service. Please
keep it for future reference. Repairs or replacements without prior
authorization, or at an unauthorized repair facility, will not be covered
by this warranty.
Warranty Exclusions
This warranty does not cover the following repairs and equipment:
Normal Wear
Products with mechanical and electrical components need periodic
parts and service to perform well. This warranty does not cover repair
when normal use has exhausted the life of a part or the equipment as a
whole.
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor if the product is
deemed to have been misused, neglected, involved in an accident,
abused, loaded beyond the product’s limits, modified, installed
improperly or connected incorrectly to any electrical component.
Normal maintenance is not covered by this warranty and is not
required to be performed at a facility or by a person authorized by
CPE.
Other Exclusions
This warranty excludes:
– Cosmetic defects such as paint, decals, etc.
– Wear items such as filter elements, o-rings, etc.
– Accessory parts such as starting batteries, and storage covers.
– Failures due to acts of God and other force majeure events
beyond the manufacturer’s control.
– Problems caused by parts that are not original Champion Power
Equipment parts.
When applicable, this warranty does not apply to products used for
prime power in place of a utility.
Limits of Implied Warranty and Consequential Damage
Champion Power Equipment disclaims any obligation to cover
any loss of time, use of this product, freight, or any incidental
or consequential claim by anyone from using this product. THIS
WARRANTY AND THE ATTACHED U.S. EPA, CARB and/or ECCC
EMISSION CONTROL SYSTEM WARRANTIES (WHEN APPLICABLE)
ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE.
A unit provided as an exchange will be subject to the warranty of the
original unit. The length of the warranty governing the exchanged
unit will remain calculated by reference to the purchase date of the
original unit.
This warranty gives you certain legal rights which may change from
state to state or province to province. Your state or province may also
have other rights you may be entitled to that are not listed within this
warranty.
Contact Information
Address
Champion Power Equipment, Inc.
Customer Service
12039 Smith Ave.
Santa Fe Springs, CA 90670 USA
www.championpowerequipment.com
Customer Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
[e-mail]
Fax no.: 1-562-236-9429
Technical Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
[e-mail]
24/7 Tech Support: 1-562-204-1188
WARRANTY
* Except as otherwise stipulated in any of the following enclosed Emission Control System Warranties (when applicable) for the Emission Control System: U.S.
Environment Protection Agency (EPA), California Air Resources Board (CARB) and/or Environment and Climate Change Canada (ECCC).