Troubleshooting Guide

100592 - 6250W DUAL FUEL GENERATOR
TROUbLESHOOTING
39
Problem Cause Solution
Engine is running but no AC output.
Poor cord connection. Check all connections.
Circuit breaker is open. Reset circuit breaker.
Faulty brush assembly. Replace brush assembly (Service Center).
Faulty AVR (auto voltage regulator). Replace AVR (Service Center).
Loose wiring. Inspect and tighten wiring connections.
GFCI tripped.
Reset GFCI receptacle breakers by pushing
the TEST and RESET buttons until green LED
illuminates.
Other. Contact the help line.
Engine hunts or falters.
Engine governor defective. Contact the help line.
Dirty fuel valve. Clean the fuel valve.
Carburetor is dirty and running lean. Contact the help line.
Choke in wrong position.
Move choke until it stops under RUN position
or push in completely.
Engine will not stop. Propane valve is still open. Turn propane tank to the CLOSED position.
Repeated circuit breaker tripping.
Overload.
Review load and adjust. See “Connecting
Electrical Loads.”
Faulty power cords or device.
Check for damaged, bare or frayed wires.
Replace defective device.
Circuit breaker still too hot. Let unit sit for 5 mins.
For other issues and technical support:
Technical Support Team
Mon-Fri 8:30 AM-5:00 PM (PST/PDT)
Toll Free 1-877-338-0999
[e-mail]