Use and Care Manual

15 REV 100127-20140821
ENGLISH 100127
TROUBLESHOOTING
Problem Cause Solution
Motor does not turn on Switch Assembly not connected
properly
Insert Switch Assembly all the way into the connector.
Loose battery cable connections Tighten nuts on all cable connections.
Contactor malfunctioning Tap contactor to loosen contacts. Apply 12 volts to
coil terminals directly. A clicking indicates proper
activation.
Defective Switch Assembly Replace Switch Assembly.
Defective motor Check for voltage at armature port with Switch
pressed. If voltage is present, Replace motor.
Water has entered motor Allow to drain and dry. Run in short bursts without
load until completely dry.
Motor runs but Cable
drum does not turn
Clutch not engaged Move clutch to the “In” position. If problem persists,
contact customer service for assistance.
Motor runs slowly or
without normal power
Insufficient current or voltage The battery is weak, recharge. Run winch with vehicle
motor running (Battery should have a strong charge)
Loose or corroded battery cable
connections.
Clean, Tighten, or replace.
Motor overheating winch running time too long Allow winch to cool down periodically.
Motor runs in one
direction only
Defective or stuck Contactor Tap Contactor to loosen contacts.
Repair or Replace contactor.
Defective Switch Assembly Replace Switch Assembly.
For further technical support:
Technical Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
[e-mail]