Quick start manual

www.chamsys.co.uk MagicQ Software Quick Start
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MagicQ software not responding
Is the time changing in the status window? If the time is not changing then a reset is required. Use CTRL, ALT, DEL
to shut down MagicQ PC. If the time is changing then the software is running fine. Check
• Master faders up
• Correct playback pages selected
• Playback has a Cue stored on it
• The desk is not locked (CTRL top left soft button)
• Is button test mode on? (hold top left SHIFT button and press top right SHIFT button)
If connected to a MagicQ Wing, are all the S buttons on the Wing flashing blue? This indicates that the Wing panel is
not communicating with the main processor board. Try removing and reapplying the power to the MagicQ Wing.
Strange key presses, unexpected window changes
When using MagicQ wings or consoles then there is a board test mode to check the hardware is operating correctly.
Enter board test mode to determine the cause of the fault. On MagicQ type “test” without pressing ENTER and then
hold CTRL and press SHIFT. On MagicQ consoles hold top left SHIFT button and presss top right SHIFT button.
• Check a button has not become stuck down
• Check nothing is accidentally leaning on the keyboard or other buttons
Exit board test mode using the same keys as used to enter board test mode. On MagicQ PC hold CTRL and press
SHIFT. On MagicQ consoles, hold the top left SHIFT button and press the top right SHIFT button