User`s manual

TROUBLESHOOTING AND MAINTENANCE
A
02.9698.0002 0 13 December 2012 61
Troubleshooting Guide
If a problem is suspected, first try recalibrating the luminaire to prompt an error message. The chart
below provides possible causes and remedies for various error messages and/or symptoms.
Table A-2: Troubleshooting Chart
Message Symptom Description Possible Cause/Remedy
Lamp
Power
Douse
Lamp does not strike
upon start-up
Lamp Off option is config-
ured
- Reconfigure lamp startup option in Lamp config
menu.
n/a Lamp douses frequently Lamp Douse Fan failure...
- check fans for proper connection and operation.
n/a Lamp will not strike Lamp Strike Failure Lamp cutout switch engaged...
- check lamp cutout switches at lamp box and fan
ducts.
Bad lamp...
- replace lamp.
Low input voltage...
- check input power (must be 200 to 264 VAC).
n/a Luminaire behaves
oddly
Profile Not Matched Profile not set correctly...
- confirm console patch matches fixture DMX
address.
- confirm DMX protocol matches console profile.
n/a Luminaire does not
power up
No power Switch not turned on...
- verify switch is turned on.
Not plugged in...
- ensure A/C cable is connected to power source.
n/a Self tests will not run or
software download does
not work.
DMX Data Input Detecting DMX data...
- disconnect DMX input cable.
n/a No response to DMX
data
DMX Failure MCB connector disconnected...
- check MCB DATA IN connection.
n/a Erratic control of
luminaire
DMX Termination No DMX termination or termination not correct...
- check for DMX terminator.
n/a No control of pan or tilt
movement from DMX
(console) commands
Pan/Tilt do not respond to
DMX
Pan/Tilt do not respond to DMX...
- Turn off Followspot Mode in Setup menu. (Ensure
that Followspot handle accessories are not
installed!)
- Pan/Tilt transport locks need to be disengaged.