User`s manual
35
Troubleshooting
There may be a number of causes of abnormal operation. Occasionally receivers can hang (just as
a PC will do from time to time). In this case, you should disconnect the
from mains
power, wait 30 seconds and then reconnect it to mains power. If the unit is still not operating
correctly, refer to the following table for the indicated problem and likely solution.
Symptoms Possible causes Solution
Indicators on front
panel do not light up
AC power cord is not
connected
Check that the power cord is plugged into
the wall socket.
Make sure the power switch is on.
The cables connecting the
TV and the receiver are
not properly connected
Make sure that the correct cable is
connected between the TV and the receiver,
and that the antenna is connected.
The TV mode is not correct Check that the correct video or AV input has
been selected on your TV.
No picture and
sound
Incorrect video definition If you have a Composite or S-Video
connection to your TV, video definition must
be set to 576i. Press EXIT and then FORMAT on
the remote control until you see a picture.
Insufficient signal strength Check that the antenna cable is securely
plugged in and that the signal is adequate.
Picture and/or audio
glitch
Electrical interference Check that all antenna cabling is quad-
shielded.
The receiver or TV is in
mute mode
Press the MUTE button on the receiver and on
the TV.
No sound
Initial volume level has not
been set on your TV
Select the desired TV volume level using the
TV remote control.
Batteries not inserted Insert batteries
Batteries are flat Change the batteries in the remote control.
Remote control is not
working
Remote control is outside
the range of operation
Aim the remote control directly at the
receiver.
Files are of wrong format. Check that the format
is, MP3.
Music files on a USB
memory stick don’t
appear
Files are not at the root or
top level.
Move the files out of folders or directories.