Warranty Guide

700 Ellicott Street PO Box 549 Batavia, NY 14021-0549 USA
585.343.3140 800.444.3140 Fax [phone] www.chapinmfg.com
TWO YEAR LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY GIVES YOU, THE ORIGINAL PRODUCT PURCHASER, SPECIFIC LEGAL RIGHTS. YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
SUBJECT TO THE LIMITATIONS SET FORTH BELOW, CHAPIN WARRANTS TO THE ORIGINAL PRODUCT PURCHASER
ONLY, THAT THE PURCHASED PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR
A PERIOD OF TWO (2) YEARS FROM THE DATE OF PURCHASE. THIS LIMITED WARRANTY EXTENDS ONLY TO THE
ORIGINAL PURCHASER OF THE PRODUCT. IT DOES NOT EXTEND TO ANY SUBSEQUENT OWNER OR TRANSFEREE
OF THE PRODUCT, OR ANY LESSEES OF THE PRODUCT.
THIS LIMITED WARRANTY DOES NOT COVER ANY DAMAGE OR DEFECT DUE TO OR RESULTING FROM
TRANSPORTATION, STORAGE, IMPROPER USE, FAILURE TO FOLLOW PRODUCT INSTRUCTIONS, FAILURE TO
PERFORM RECOMMENDED PREVENTATIVE MAINTENANCE, MODIFICATIONS, UNAUTHORIZED REPAIR, NORMAL
WEAR AND TEAR, OR EXTERNAL CAUSES SUCH AS ACCIDENTS, ABUSE, MISUSE, ALTERATION OR OTHER
ACTIONS OR EVENTS BEYOND OUR REASONABLE CONTROL.
EXCEPT FOR THE EXPRESS LIMITED WARRANTY SET FORTH IN THIS DOCUMENT, WE MAKE NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE. SOME STATES DO NOT ALLOW
LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU
OUR RESPONSIBILITY FOR A DEFECTIVE PRODUCT IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AT OUR
DISCRETION. THE WARRANTY PERIOD IS NOT EXTENDED IF WE REPAIR OR REPLACE THE PRODUCT.
WITH RESPECT TO A DEFECT IN THE PRODUCT ARISING DURING THE WARRANTY PERIOED AND WHICH WE ARE
NOTIFIED OF IN WRITING WITHIN THRITY (30) DAYS OF THE EXPIRATION OF THE WARRANTY PERIOD, WE WILL,
AT OUR DISCRETION, EITHER REPAIR O
R REPLACE THE PRODUCT OR DEFECTIVE PART FREE OF CHARGE, OR REFUND THE PURCHASE PRICE OF SUCH
PRODUCT. PLEASE NOTE THIS WARRANTY DOES NOT COVER SHIPPING AND HANDLING EXPENSESES TO RETURN
A DEFECTIVE, REPAIRED, OR REPLACEMENT PRODUCT. DO NOT RETURN THE PRODUCT WITHOUT FIRST
RECEIVING WRITTEN AUTHORIZATION FROM US. WE RERSERVE THE RIGHT TO REJECT ANY WARRANTY CLAIM
WHICH WE HAVE NOT RECEIVED WRITTEN NOTICE OF WITHIN THIRTY (30) DAYS OF THE EXPIRATION OF THE
WARRANTY PERIOD.
TO OBTAIN WARRANTY SERVICE YOU MUST, DURING OR NOT LATER THAN THIRTY (30) DAYS AFTER THE
EXPIRATION OF THE WARRANTY PERIOD, EITHER CALL US AT 1-800-950-4458, OR EMAIL US AT www.chapinmfg.com
IN EACH CASE WITH A DESCRIPTION OF THE PRODUCT AND DEFECT. YOU MUST ALSO PROVIDE US WITH A
SALES RECEIPT OR COMPARIBLE PROOF OF PURCHASE SHOWING THE ORIGINAL DATE OF PURCHASE BY YOU.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES. OUR ENTIRE LIABILITY FOR
ANY BREACH OF THIS LIMITED WARRANTY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT
PAID BY YOU FOR THE DEFECTIVE PRODUCT. IN ADDITION, UNDER NO CIRCUMSTANCES SHALL CHAPIN BE
LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR FOR ANY LOSSES OR LOST
PROFITS, WHETHER DIRECT OR INDIRECT AND WHETHER OR NOT WE WERE INFORMED OF THE POSSIBILITY OF
SUCH.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.