Owners manual

12
Troubleshooting
Problem
Smoker not heating
Circuit breaker trips or
fuse blows
Smoker will not cook
properly
Flare-ups
Persistent grease fire
Possible Cause
Ÿ Smoker is OFF.
Ÿ No Power
Ÿ Faulty controller or heating element.
.
• Excess fat in meat.
• Excessive cooking temperature.
• Grease build up.
• Grease trapped by food build up.
Prevention/Solution
• Trim fat from meat before cooking.
• Adjust (lower) temperature as needed.
• Clean smoker.
• Turn te Smoker OFF. Keep door open and let fire burn out.
After smoker cools, clean insulation bowl.
• Do not apply water to fire. Personal injury may result.
Ÿ Turn on the Smoker
Ÿ Check for tripped household circuit breakers or GFI (Ground Fault
Interrupter). Reset or replace if necessary.
Ÿ Try a known, working appliance in the outlet.
Ÿ Try a different outlet, preferably on a different circuit.
Ÿ Replace controller or heating element.
Ÿ Do not use other electrical appliances on the same circuit.
Ÿ Keep all electrical connections dry. Do not operate unit when raining.
Ÿ Replace damaged controller or extension cord.
Ÿ Another appliance plugged into same circuit as
smoker.
Ÿ Moisture or water in controller or electrical
connections.
Ÿ Damaged cord or electrical connections.
Ÿ Door of smoker is left open.
Ÿ Insufficient preheat or temperature set too low.
Ÿ Inappropriate extension cord.
Ÿ Close door on smoker while cooking.
Ÿ Preheat 15-20 minutes. Increase controller setting.
Ÿ Replace with appropriately rated cord (15 amps).
Remote control
is unresponsive
Ÿ The remote control is not sync’d to the
smoker
Reset the Remote Control:
Ÿ Main Control: press Temp button and hold for 3 seconds until it beeps.
Ÿ Remote Control: Press Temp button and hold for 3 seconds until it
beeps
The Remote control is now sync’d to the smoker. indicates
remote is sync’d with the smoker.
Error Codes:
ERR1 - Cabinet
Temperature Sensor
ERR4 - Meat probe
damaged
Ÿ Meat Probe is not plugged in.
Ÿ Wires damaged or chafed.
Ÿ Plug in the Meat Probe.
Ÿ Replace the Meat Probe.
No Display
Ÿ Thermostat is damaged / Bad Ÿ Replace the Thermostat