CT4000 Family ChargePoint® Networked Charging Station Installation Guide ChargePoint, Inc. 1692 Dell Ave. Campbell, CA 95008-6901 USA US toll free: +1-877-850-4562 www.chargepoint.com Document P/N: 75-001084-02 Rev.
SAVE THESE IMPORTANT SAFETY INSTRUCTIONS This manual contains important instructions that must be followed during installation of a ChargePoint® Networked Charging Station. Grounding instructions The ChargePoint® Charging Station must be connected to a grounded, metal, permanent wiring system; or an equipment-grounding conductor is to be run with circuit conductors and connected to the equipment grounding terminal or lead on the Electric Vehicle Supply Equipment (EVSE).
Contents 1 Introduction Summary of Shipping Boxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Installation Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Before Installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Head and Top Cap Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Overview of Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Step 1: Check Boxes for Correct Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Step 2: Prepare Head Assembly for Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction This document provides step-by-step instructions on how to install a CT4000 ChargePoint® Charging Station. Summary of Shipping Boxes Assembly name... Label on box says.... Top Cap CT40XX-CAP* Overview of box contents... Shipping Weight For Installation Instructions, see... 5 lbs (2.1 kg) Chapter 4 Bollard: 50 lbs (22.7 kg) Wall: 15 lbs (6.
ChargePoint® Charging Stations Installation Sequence Regardless of the specific type of CT4000 charging station you are installing, and the options included, the high level installation sequence is the same: PREPARE THE INSTALLATION SITE Ensure the wiring, circuit protection, and metering is in place. Read the remainder of Chapter 1. If installing a bollard mount, also read Appendix A.
Introduction Specifications Electrical Input SINGLE PORT AC Voltage 208/240VAC DUAL PORT 208/240VAC Current Input Power Connection Required Service Panel Breaker Standard 30A One 40A branch circuit 40A dual pole (non-GFCI type) 30A x 2 Two independent 40A branch circuits 40A dual pole (non-GFCI type) x 2 Standard Power Share n/a n/a n/a 32A One 40A branch Circuit 40A dual pole (non-GFCI type) Power Select 24A 24A One 30A Branch circuit 30A dual pole (non-GFCI type) 24A x 2 Two in
ChargePoint® Charging Stations Dual Circuit Wiring Diagram The following illustration describes the wiring for installing a CT4000 on a dual circuit. Wiring for a single circuit installation is described on the next page. Grounding requirements are described on page 1-6. NOTE: Requires two dedicated circuits, each with its own two pole 40 A breaker. See Appendix B for lower power operation options.
Introduction Single Port or Shared Power Wiring Diagram The following illustration describes the wiring for installing a dual port CT4000 on a shared single circuit. For this installation, you will need the power sharing kit to allow both ports to share a two pole 40A circuit breaker. Wiring connections are provided in Appendix B. Grounding requirements are described on page 1-6. See Appendix B for lower power operation options. Wiring for a dual circuit installation, see the previous page.
ChargePoint® Charging Stations Grounding Requirements The voltage of either line, relative to ground, must not fall below 80 volts or a Floating Line Connection error occurs (see page 5-3). Because the voltage of either line relative to ground must not be allowed to fluctuate, use only centergrounded systems. Neutral is not used to power the station but must be properly connected to ground, at the panel or transformer, to provide the necessary voltage reference relative to ground.
Introduction 1 -7
ChargePoint® Charging Stations 1-8
Installing a Bollard Mount 2 Before You Start Before installing a bollard mount, prepare the installation site as described in Appendix A. After preparing the installation site, you need the following: • Ratchet and 3/8” (10 mm) socket* • 1/2” drive torque wrench and 15/16” (24 mm) 6-point deep socket, for 5/8 (11 /16 mm) nut** • Adjustable wrench • Bubble level • #2 Phillips screwdriver • Wire stripper • Voltage tester *For use with assembled SAE hardware.
ChargePoint® Charging Stations Step 1: Check Boxes for Correct Contents The bollard mount ships in two boxes as described below. Main Body • Main body, pre-assembled with mounting pole/base plate, rubber bumper, and brackets (1) • Adapter plastic cap (1) • ¼”-20 x 1 ¼” screws (4) Cable Management Kit • Retractor assembly with pre-installed “EV CHARGING ONLY” sign (1) • Cable clamps (2 sets)** **The type of cable clamps included will vary (see page 4-11).
Installing a Bollard Mount Step 2: Prepare Pole/Base Plate for Mounting • Use a 3/8” socket wrench to loosen (but not remove) the two screws holding the pole inside the main body. • Remove the pole/base plate assembly from the main body by pulling it out from the bottom of the main body. Keep the rubber spacer in place over the pole. • Remove and discard the cardboard shipping spacer.
ChargePoint® Charging Stations Step 3: Mount Pole/Base Plate Prepare the installation site as described in Appendix A, then mount the pole/base plate assembly as follows: • Pull wires through conduit. • Place the pole/base plate assembly over the conduit, ensuring the long curved edge of the base plate is located where you want the front of the charging station located. • Adjust the lower nuts as necessary to ensure the mounting pole is level.
Installing a Bollard Mount Step 4: Install Main Body To install the main body: • Align the notches on the rubber spacer with the front mounting nuts, then slide it all the way down the pole until it is flush with the base plate. This prevents any rocking motion between the main body and the base plate. • Slide the body over the mounting pole. • Re-tighten the screws you loosened in Step 2 to approximately 80 in-lbs (9 Nm) using a 3/8” (10 mm) socket wrench.
ChargePoint® Charging Stations Step 5: Prepare Retractor for Mounting To prepare the retractor for mounting: • Position the retractor packaging so that the bottom of the retractor is near the base of the bollard. IMPORTANT: Do not unwrap the ropes. • Remove and discard the two 3/8” drive shipping screws from the front face of the retractor. NOTE: When you remove the shipping screws, the retractor’s counterweights are free to move in either direction.
Installing a Bollard Mount Step 6: Install Retractor To install the retractor: • Insert the black cap into the space at the top of the main body, between the main body and the retractor, as shown. • With a Phillips screwdriver and at least one of the four ¼” - 20 x 1 ¼” screws in hand, position the retractor against the back of the main body. Place the slot at the bottom of the retractor over the knob at the bottom of the main body, as shown.
ChargePoint® Charging Stations Step 7: Connect Wiring IMPORTANT: To power a dual-port station using a single 40A circuit, use the Power Share option provided in the Power Management Kit. Instead of following the instructions below, see Appendix B to properly install Power Share jumpers and relabel the station. After the station powers up, as described in Chapter 4, the on-screen Installation Wizard steps you through the process of configuring the station.
Installing a Bollard Mount Step 8: Check Voltages • Turn power ON. • Using a solenoid type voltage tester, check that the voltages at the charging station’s terminal block are as follows: Measure Between Volts L1 and L2 208/240 GND and L1 120 GND and L2 120 If the voltages are not as expected, ensure that the wiring has been properly connected as describing on the previous page. For detailed wiring diagrams and grounding requirements, see pages 1-4 to 1-6.
ChargePoint® Charging Stations OPTIONAL: Apply custom signs to the front of the bollard and/or the back of the retractor. See Appendix C. You have now finished installing the bollard mount and are ready to install the head assembly and top cap. See Chapter 4.
Installing a Wall Mount 3 Before You Start You need the following: • Drill and Tap for appropriate wall attachment hardware • Attachment hardware, such as 3/8” x 3” (M10 x 75 mm) lag bolts (coach screws) if mounting to a wood wall • Ratchet and 9/16” (15 mm) deep socket • #2 Phillips screwdriver • Tape measure • Bubble level • Marker • Wire stripper • Voltage tester Overview of Steps Installing the wall mount involves a few simple steps, summarized below and detailed in the remainder of
ChargePoint® Charging Stations Step 1: Check Boxes for Correct Contents The wall mount ships in two boxes as described below. Main Body and Mounting Kit • Main body, pre-assembled (1) • Mounting brackets with pre-installed 1/4-20 screws and 3/8-16x3/4 flange bolts (2 sets) NOTE: The packing box for the brackets serves as a template for drilling mounting holes. Do not discard packaging until you’ve completed Step 2. • Slot cover (2)* *One extra slot cover is included.
Installing a Wall Mount Step 2: Drill Holes in Wall • The packing box for the brackets is used as a template for drilling the wall holes. Tear the packing box along the perforation to allow it to lay flat. • Place the template against the wall. As described on the package insert, align the top where indicated, 49” above the floor or ground. Ensure that the template is level and the side of the packaging insert is plumb. Mark the four mounting holes.
ChargePoint® Charging Stations Step 3: Mount Rear Brackets to Wall Separate the pre-assembled front and rear brackets by loosening (but not removing) the pre-installed screws. Leave about 3/4” (19 mm) protruding. Mount each rear bracket to the wall using screws appropriate for the type of wall material.
Installing a Wall Mount Step 4: Prepare Retractor for Mounting To prepare the retractor for mounting: • Position the retractor packaging so that the bottom of the retractor is near the bottom of the wall. • Remove and discard the two 3/8” (10 mm) drive shipping screws from the front face of the retractor. IMPORTANT: Do not unwrap the ropes. NOTE: When you remove the shipping screws, the retractor’s counterweights are free to move in either direction.
ChargePoint® Charging Stations Step 5: Mount Retractor To mount the retractor assembly: • Place the two front brackets where you can easily reach them. • Tilt the retractor up against the rear brackets, with the front of the retractor facing towards you, as shown (mount holes visible). NOTE: The bottom of the retractor should rest on the ground. 3-6 • Place the top front bracket over the two corresponding screws protruding from the top rear bracket.
Installing a Wall Mount Step 6: Install Conduit As shown, the base of the main body has two conduit knockouts: 1” and ¾” (25 mm and 19 mm). Using a flat screwdriver, remove the knockout for the appropriate conduit size. 1” (25 mm) knockout 3/4” (19 mm) knockout Install and seal conduit. Follow local codes.
ChargePoint® Charging Stations Step 7: Install Main Body 3-8 • Expose the pre-drilled hole located below the terminal block. To do so, push the tab on the terminal block to release the cover plate, then slide the cover plate upwards until it stays in position: • Remove the pre-installed flange bolts from the front brackets. • Position the main body so that the top hole aligns with the top retractor bracket. • Re-insert a 3/8 - 16 x 3/4” flange bolt into the top hole and finger tighten.
Installing a Wall Mount Step 8: Connect Wiring IMPORTANT: To power a dual-port station using a single 40A circuit, use the Power Share option provided in the Power Management Kit. Instead of following the instructions below, see Appendix B to properly install Power Share jumpers and relabel the station. After the station powers up, as described in Chapter 4, the on-screen Installation Wizard steps you through the process of configuring the station.
ChargePoint® Charging Stations Step 9: Check Voltages • Turn power ON. • Using a solenoid type voltage tester, check that the voltages at the charging station’s terminal block are as follows: Measure Between Volts L1 and L2 208/240 GND and L1 120 GND and L2 120 If the voltages are not as expected, ensure that the wiring has been properly connected as describing on the previous page. For detailed wiring diagrams and grounding requirements, see pages 1-4 to 1-6.
Installing a Wall Mount You have now finished installing the wall mount and are ready to install the head assembly and top cap. See Chapter 4.
Installing the Head and Top Cap 4 Before You Start Before installing the head and top cap, you must complete the installation of the main body and its cable management system as described in a previous chapter.
ChargePoint® Charging Stations Step 1: Check Boxes for Correct Contents Top cap The station’s top cap ships in a box containing: • Top cap (1) • Phillips screws (2) - in some cases, the top cap does not require screws and instead has integrated snaps that allow you to snap it onto the head assembly (see page 4-5) • CT4000 Installation Guide (this document) Pay attention to the top cap’s attachment type. Some top caps are attached using screws, whereas others have integrated snaps.
Installing the Head and Top Cap Step 1 cont’d: Check Boxes for Correct Contents Head assembly The station’s head assembly ships in a box containing: • Head assembly • Rubber plugs (4) - two of these are spares. • L-wrench (attached with a security tag on the side of the head assembly) • Spare activation label (a duplicate label is attached to the head assembly) L-wrench IMPORTANT: Keep the spare activation label for future reference.
ChargePoint® Charging Stations Step 2: Prepare Head Assembly for Mounting • To prepare the head assembly for mounting, open the box and stand the head upright on its foam packaging, as shown. • If you are installing a gateway station, install the Network Enablement Kit: a) Remove the SIM card from its carrier by pushing it firmly. a) Lift the rubber flap located on the left hand side of the head assembly, as shown. b) Insert the notched edge of the SIM card into the slot, with the notch facing upward.
Installing the Head and Top Cap Step 2 cont’d: Prepare Head Assembly for Mounting • Install the top cap. There are two types of top caps: - SNAP TYPE: The back of the top cap has levered snaps (follow instructions below) - SCREW TYPE: The back of the top cap has deep bosses for screws (follow instructions on the next page) TO INSTALL A SNAP TYPE TOP CAP (to install a screw type top cap, see the next page) a) Place the top cap over the head assembly as shown, ensuring correct alignment.
ChargePoint® Charging Stations TO INSTALL A SCREW TYPE TOP CAP (to install a snap type top cap, see the previous page) a) Place the top cap over the head assembly as shown, ensuring correct alignment. Ensure correct alignment so the top cap slides into its secured position: Tab The small hole in each of the two protruding tabs on the bottom of the top assembly must slide and then snap over the corresponding nodule on the side of the head assembly.
Installing the Head and Top Cap Step 3: Slide Head Assembly Into Body Slide the head assembly into the main body until it is stopped by the head assembly’s security tag. IMPORTANT: Do not insert the charging connectors into the holsters until after you’ve powered up the station. Doing so causes the holsters to permanently lock.
ChargePoint® Charging Stations Step 4: Connect Head Assembly IMPORTANT: If configuring a dual station to operate from only one circuit, or to operate at a current capacity lower than 30A per circuit, see Appendix B for information on Power Management. Pull to remove the yellow strap from the blue connector. Connect the blue connector to the blue receptacle by the terminal block, ensuring it “clicks” into place and is fully seated.
Installing the Head and Top Cap Step 5: Use the Wizard to Complete the Installation Power up the station to run the onscreen Installation Wizard, which helps you verify operation of the station and perform some basic setup tasks. NOTE: If the station does not power up, check that the head assembly’s blue rectangular connector is properly seated onto the terminal block.
ChargePoint® Charging Stations The CT4000 Installation Wizard also includes a procedure for replacing a broken head assembly, which includes these tasks: • Set language • Configure the station for Power Share/Power Select (see Appendix B) • Check for faults • Test locking holsters • Install cable clamps • Transfer configuration from old station to new head When using the Installation Wizard to replace a station, it is ready to use when the process is complete.
Installing the Head and Top Cap NOTE - POWER MANAGEMENT KIT If you are using Power Sharing to allow both ports on a dual port station to share a single 40A circuit, the wizard instructs you to install the jumpers that are provided in the optional Power Management Kit (ordered separately). For more information on Power Sharing, see Appendix B. NOTE - CABLE CLAMPS The wizard describes how to install the cable clamps, which are included in the shipping box with the Cable Management Kit.
ChargePoint® Charging Stations Step 6: Secure Head Assembly Remove the L-wrench by rotating it to the right until the security tag breaks. Lift the head assembly slightly and remove the L-wrench. IMPORTANT: If applicable, ensure the snaps on the top cap are fully engaged before lowering the head assembly. If they are not fullly engaged, the head assembly will not be properly seated. See page 4-5. Lower the head assembly.
Installing the Head and Top Cap Step 7: Prepare the Station for Activation on ChargePoint Before leaving the installation site, you must prepare the station for activation. To do so, you will need activation labels for all gateway and non-gateway stations in this radio group. An activation label is included in the shipping box with each head assembly (see page 4-2).
ChargePoint® Charging Stations THIS PAGE IS INTENTIONALLY BLANK 4-14
Installing the Head and Top Cap Document the Radio Groups For each radio group, attach spare activation labels below to document how stations are organized. After completing the next step on the reverse side, tear out this page and give it to the person responsible for activating the station. If installing multiple radio groups, use one page for each radio group (this page is included in all CT4000 Installation Guides).
ChargePoint® Charging Stations Post-Installation Checklist Before leaving the installation site, complete this checklist for each radio group. Then tear out this page and give it to the person responsible for activating the station. If installing multiple radio groups, use one page for each radio group (this page is included in all CT4000 Installation Guides). þ Check each box below to confirm that the task has been completed for all stations within the radio group.
5 Troubleshooting Check the Station’s Display When the station is powered on and the Installation Wizard has been completed, you should see: • The instructional video, and no error messages. • The status icon for each port displaying a green check mark. • both error LEDS are extinguished (for some errors, one or both error LEDs are solid or blinking red).
ChargePoint® Charging Stations Description of Station Codes Code Symptom Possible cause(s) Recommended Action(s) In most cases, a driver can resolve the following station codes that begin with the digit “1”: 101Over Current Detection During charging, the vehicle attempted to draw more power than allowed. The station stops delivering power to the vehicle. Can indicate faulty wiring in the vehicle. End the session by inserting the station’s plug back into its holster, then restart the session.
Troubleshooting Code Symptom Possible cause(s) Recommended Action(s) 205-UNS Before activation: The banner between the port icons displays “NETWORK SIGNAL NOT DETECTED.” After activation: All you will see is the code listed on Help > Station Codes. Unknown Network Signal - The gateway station is unable to establish a network connection on AT&T/ Verizon (US) or Rogers (Canada). Ensure the station is receiving an adequate signal strength from the cellular network.
ChargePoint® Charging Stations Code Symptom Possible cause(s) Recommended Action(s) ChargePoint Support may need to resolve the following station codes that begin with the digit “3”: 301-BA Breakaway Fault - The cable has been removed from the station or is damaged. The station is not operational. Call ChargePoint Customer Support at 1-877-850-4562 to arrange to have the station replaced. 302-GST GFCI Self Test Failed - The station detected a ground fault during power up and is not operational.
Troubleshooting Charging Cable Doesn’t Move Freely If the charging cable does not extend or retract fully and smoothly, it is likely that it’s rope has come off the pulley and you must re-position it. You will need: T25 L-wrench Follow these steps: 1. Using the T25 L-wrench, loosen the set screws on each side of the retractor below the top cap. 2. Each rope is attached to a weight that sits on a shelf. Pull the weight shelf up by pulling the rope located in the middle of the top cap.
ChargePoint® Charging Stations 4. Inspect the rope to ensure it is properly aligned onto the pulley. 5. Carefully lower the weight back into the retractor. 6. Rotate the top cap back into position and re-tighten the set screws to about 10 in-lbs.
A Preparing the Installation Site for a Bollard Mount Before You Start The ChargePoint® Charging Station’s bollard mount can be installed either: • into the ground • onto an existing concrete surface (on an intermediate floor only) The kit components you need to use, the tools required, and the installation steps vary depending on the type of installation. This appendix provides basic guidelines for both types of installations. IMPORTANT: Always check local codes to ensure compliance.
ChargePoint® Charging Stations Casting into New Concrete Before casting into new concrete, review the site for suitability to install a CT4000. The CT4000’s Clean Cord Technology requires space behind the power stub-up for the Cord Management Kit (CMK). To ensure adequate space, refer to the illustrations below and to the CT4000 Installation Template (75‑001094-01) included in this installation kit. IMPORTANT: • Always check local codes to ensure compliance.
Installing on Existing Concrete If installing on existing concrete, perform the following tasks: • Review the site for suitability to install a CT4000. The CT4000’s Clean Cord Technology requires space behind the power stub-up for the Cord Management Kit (CMK). To ensure adequate space, reference the CT4000 Installation Template (75‑001094-01) included in this installation kit. • Review the dimensions of the existing concrete slab.
ChargePoint® Charging Stations Follow These Steps 1. Install two nuts with two washers captured between them. Lock them together so the lower end of the nut is located 6” from the bottom of the bolt. This sets the length of the exposed threads. 2. Use the Plastic Concrete Bolt Installation Template to mark the hole locations. 3. Remove the template and drill three 3/4” diameter holes 6” deep into the concrete. When locating the template, consider the charging station’s total footprint.
CT4000 Power Management Instructions B As shipped, a CT4000 charging station provides up to 30A of output power to each charging port. The Power Management Kit (ordered separately) provides two features that you can use to adjust the station’s output power: • Power Share allows both ports on a dual-port station to share a single circuit. In a default configuration, a dual-port CT4000 requires two 40A circuits. WIth Power Share, both ports can share one circuit.
ChargePoint® Charging Stations Power Share - Overview of Steps 1. Install jumpers and connect the wiring 2. Apply the Electrical Rating label 3. Complete the station installation (for new installations) 4. Enable Power Share Power Share - Step by Step Instructions Step 1: Install jumpers and connect wiring WARNING: Disconnect power before you begin.
Lift the white lever on the terminal block that corresponds with the ground connection (center), insert the ground wire, then push the lever down until it clicks into its fully closed position. LEFT L1 RIGHT L1 GND LEFT L2 RIGHT L2 Lift the white levers on the terminal block that corresponds with the RIGHT port’s L and N connections. Insert the L and N wires fully into the terminal block, then push the levers down until they click into their fully closed positions.
ChargePoint® Charging Stations Power Select - Overview of Steps 1. Configure Power Select 2. Apply the Electrical Rating label Power Select - Step by Step Instructions Step 1: Configure Power Select Power up the station. If the station displays the Installation Wizard, follow the onscreen instructions to enable Power Select. If the station does not display the Installation Wizard, configure Power Select using the Service Menu as described below.
Apply the Electrical Rating Label Step 1: Choose the appropriate label For 16A Circuits For 24A Circuits For Shared 30A Circuits If both ports are sharing a single circuit (and you have therefore installed the jumpers), you must use the power sharing label from the bottom row Step 2: Apply a label to the terminal block cover Apply a label to the left side of the terminal block cover, just above the terminal block.
Installing and Replacing Signs C Follow these steps in this section to install signs onto the charging station. To ensure a proper fit, signs must follow the specification provided by ChargePoint. An example of the sign specification (not to scale) is provided below. Detailed sign specifications are available at www.chargepoint.com/support-guides/. To ensure a proper fit, a replacement sign must be a maximum of 1 mm thick, 102 mm wide and 514 mm high.
ChargePoint® Charging Stations Installing a Top Sign on the Retractor To remove a sign after the station has been installed: 1. Use the L-wrench to loosen the set screw on each side of the top cap, as shown. 2. Pull the top assembly up and move it towards the back of the retractor. 3. Slide the existing sign out of the grooves. To install the new sign: 1. Slide the replacement sign into the grooves by bending is slightly. Bend the sign slightly to insert it into the grooves 2.
Installing a Bottom Sign on the Wall Mount Retractor To ensure a proper fit, the bottom sign must have these minimum characteristics: • Material - Vinyl with a maximum thickness of .03” • Dimensions - Exactly 4.00” (102 mm) wide and up to 30.75” (782 mm) high 2MM PER SIDE SHOULD BE BACKGROUND COLOR ONLY - MAYBE OBSCURED BY SIGN RETENTION FEATURES. 101.5 +/- 0.5MM (4.0”) 782 +/- 1MM (30.79”) A detailed sign specification is available at www.chargepoint. com.au/support/technical-documents/.
D Installing Cable Clamps IMPORTANT: Do not unwrap the ropes until they are securely attached to the charging cable. There are two types of cable clamps available for the CT4000. The correct clamps are included in the shipping box with the cable management kit (see page 2-2 or 3-2).
Limited Product Warranty E This Limited Product Warranty applies to you, a customer who has purchased CHARGEPOINT’s Charging Stations and/or related products (“Products”) from CHARGEPOINT, INC., or one of its authorized distributors and not for resale.
ChargePoint® Charging Stations defect, in either its original package or packaging providing the Product with a degree of protection equivalent to that of the original packaging, to CHARGEPOINT at the address below. You agree to obtain adequate insurance to cover loss or damage to the Product during shipment. If you obtain an RMA# and return the defective Product as described above, CHARGEPOINT will pay the cost of returning the Product to CHARGEPOINT.
ADDITIONAL INFORMATION This Limited Product Warranty is valid for U.S.A. and Canada only. This Limited Product Warranty shall be governed by and construed in accordance with the laws of the State of California, U.S.A., exclusive of its conflict of laws principles. The U.N. Convention on Contracts for the International Sale of Goods shall not apply.
1692 Dell Ave. Campbell, CA 95008-6901 USA US toll free: +1-877-370-3802 www.chargepoint.
