Warranty Guide

PO Box 35430 Charlotte, NC 28235 USA 704/348-6450 800/572-4199 FAX [phone]
www.charlottepipe.com
Charlotte Pipe and Foundry Company (Charlotte Pipe
®
)
warrants to the original owner of the structure in which
its FlowGuard Gold CTS CPVC Pipe and Fittings (the
“Products”) have been installed, that the Products will be
free from manufacturing defects and conform to currently
applicable ASTM standards under normal use and service
for a period of ten (10) years. Buyer’s remedy for breach of
this warranty is limited to replacement of, or credit for, the
defective product. This warranty excludes any expense for
removal or reinstallation of any defective product and any
other incidental, consequential, or punitive damages. This
limited warranty is the only warranty made by seller and
is expressly in lieu of all other warranties, express and
implied, including any warranties of merchantability and
fitness for a particular purpose. No statement, conduct
or description by Charlotte Pipe or its representative, in
addition to or beyond this Limited Warranty, shall constitute
a warranty. This Limited Warranty may only be modified in
writing signed by an officer of Charlotte Pipe.
This Limited Warranty will not apply if:
1) The Products are used for purposes other than the
transmission of domestic water.
2) The Products are not installed in good and workmanlike
manner consistent with normal industry standards;
installed in compliance with the latest instructions
published by Charlotte Pipe and good plumbing practices;
and installed in conformance with all applicable
plumbing, fire and building code requirements.
3) This limited warranty does not apply when the products
of Charlotte Pipe are used with the products of other
manufacturers that do not meet the ASTM standard or
that are not marked in a manner to indicate the entity
that manufactured them.
4) The Products fail due to defects or deficiencies in design,
engineering, or installation of the water distribution
system of which they are a part.
5) The Products have been the subject of modification;
misuse; misapplication; improper maintenance or repair;
damage caused by the fault or negligence of anyone other
than Charlotte Pipe; or any other act or event beyond
the control of Charlotte Pipe.
6) The Products fail due to the freezing of water in the
Products.
FlowGuard Gold
®
CPVC CTS Limited Warranty
Charlotte Pipe is a registered trademark of Charlotte Pipe and Foundry Company.
FlowGuard Gold is a registered trademark of Lubrizol Corp.
© 1995-2016 Charlotte Pipe and Foundry Company
WA-FGG (12-1-16)
Testing with or use of compressed air or gas in PVC / ABS
/ CPVC pipe or fittings can result in explosive failures and
cause severe injury or death.
• NEVER test with or transport/store
compressed air or gas in PVC / ABS / CPVC
pipe or fittings.
• NEVER test PVC / ABS / CPVC pipe or
fittings with compressed air or gas, or air
over water boosters.
• ONLY use PVC / ABS / CPVC pipe or
fittings for water or approved chemicals.
• Refer to warnings on PPFA’s website and
ASTM D 1785.
7) The Products fail due to contact with chemical agents,
fire stopping materials, thread sealant, plasticized
vinyl products, or other aggressive chemical agents not
compatible with CPVC compounds.
Charlotte Pipe products are manufactured to the applicable
ASTM standard. Charlotte Pipe and Foundry cannot accept
responsibility for the performance, dimensional accuracy,
or compatibility of pipe, fittings, gaskets, or couplings not
manufactured or sold by Charlotte Pipe and Foundry.
Any Charlotte Pipe products alleged to be defective must be
made available to Charlotte Pipe at the following address for
verification, inspection and determination of cause:
Charlotte Pipe and Foundry Company
Attention: Technical Services
2109 Randolph Road
Charlotte, North Carolina 28207
Purchaser must obtain a return materials authorization
and instructions for return shipment to Charlotte Pipe of any
product claimed defective or shipped in error. Please refer
to the Return Material Policy on the back of this page for
specific instructions on returning materials to Charlotte Pipe.
Any Charlotte Pipe product proved to be defective in
manufacture will be replaced F.O.B. point of original delivery,
or credit will be issued, at the discretion of Charlotte Pipe.
3/25/10