User manual

Technical Information
AmHaze™ User Manual Rev. 01g -11-
Troubleshooting Guide
Symptom Cause(s) Action(s)
Unit powers up but it
generates no haze
Hazer is still cold
Wait until hazer is ready to operate
Wrong fluid
Clean the hazer and use approved fluid
Lack of fluid
Follow the fluid replenishment procedure
Faulty pump
Send unit for repair
Haze comes out but it is
too thick/thin
Erroneous haze volume adjustment
Adjust haze volume as explained
Wrong fluid
Clean the hazer and use approved fluid
Faulty pump
Send unit for repair
Circuit breaker/fuse
keeps tripping/blowing
Excessive circuit load
Reduce total load placed on the electrical circuit
Short circuit along the power wires
Check electrical wiring
Unit does not power up
No power
Check for voltage on outlet
Loose or damaged power cord
Check power cord
Built-in breaker tripped
Follow instruction to reset the breaker
Faulty internal power supply
Send unit for repair
Unit does not respond to
wired DMX or responds
erratically
Wrong DMX addressing
Check unit addressing
Damaged DMX cables
Check DMX cables
Wrong polarity on the controller
Check polarity switch settings on the controller
Loose DMX cables
Check cable connections
Non DMX cables
Use only DMX compatible cables
Bouncing signals
Install terminator as suggested
Long cable / low level signal
Install an optically coupled DMX splitter before a
long section of cable or right after the unit with
the strong signal
Too many units
Install an optically coupled DMX splitter after unit
#32
Interference from AC wires
Keep DMX cables separated from power cables
or fluorescent/black lights
Faulty DMX interface
Send unit for repair
Faulty Main board
Send unit for repair
If you still experience technical problems after trying the above solutions or if you
need to send the unit for repair, contact CHAUVET® Technical Support.