User manual

User Manual
COLORdash™ Accent Quad User Manual Rev. 2
Returns
You must send the product prepaid, in the original box, and with the original packing and
accessories. Chauvet will not issue call tags.
Call Chauvet and request a Return Merchandise Authorization (RMA) number before shipping
the product. Be prepared to provide the model number, serial number, and a brief description of
the cause(s) for the return.
Clearly label the package with an RMA number. Chauvet
will refuse any product returned
without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly affixed
label.
Once you have received the RMA number, include the following information on a piece of paper
inside the box:
• Your name
• Your address
• Your phone number
• The RMA number
• A brief description of the problem(s)
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. FedEx packing or double-boxing is
recommended.
Chauvet reserves the right to use its own discretion to repair or replace returned
product(s).
C
ONTACT
US
WORLD HEADQUARTERS - Chauvet
General Information
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: [phone]
Fax: [phone]
Toll free: [phone]
Technical Support
Voice: [phone] (Press 4)
Fax: [phone]
Email: [e-mail]
World Wide Web www.chauvetlighting.com
UNITED KINGDOM AND IRELAND - Chauvet Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: [phone]
Fax: [phone]
Technical Support
Email: [e-mail]
World Wide Web www.chauvetlighting.co.uk
MEXICO - Chauvet Mexico
General Information
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: [phone]
Technical Support
Email: [e-mail]
World Wide Web www.chauvet.com.mx
CHAUVET EUROPE - Chauvet Europe BVBA
General Information
Address: Stokstraat 18
9770 Kruishoutem
Belgium
Voice: [phone]
Technical Support
Email: [e-mail]
World Wide Web www.chauvetlighting.eu
Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux contact the dealer of record.
Follow their instructions to request support or to return a product. Visit our website for contact
details.