User manual

Page 14 of 16 Geyser™ RGB Jr. User Manual Rev. 2
General Troubleshooting
Symptom Display Possible Cause Possible Action
No output or
low output or
fog machine is
spitting fluid
“Addr” or “HEAT”
Wrong fluid
Clean thoroughly with CHAUVET® FCQ. For
full instructions, see Fogger Maintenance. Refill
with CHAUVET® water-based fog fluid.
Blocked pipes or
failing part
Contact Customer Service
Circuit breaker or fuse
keeps blowing
Off
Excessive load on the
circuit
Make sure that the total load does not exceed
80% of the breaker or fuse nominal current
Short circuit along the
power lines
Check the power lines and power cords
Product does not
power up
Off
No energy on power
outlet
Check power outlet
Change to another outlet
Loose or damaged
power cord
Check the power cord
Blown fuse
Replace blown fuse with a good one of the
same type and rating
Internal problem
Send product for repair
Product does not
output fog
“Addr” or “HEAT”
No fluid
Turn the product off and replenish the fog fluid
(use only CHAUVET® water-based fog fluid)
Heater or pump
clogged
Clean thoroughly with CHAUVET® FCQ. For
full instructions, see Fogger Maintenance. Refill
with CHAUVET® water-based fog fluid.
Wired remote
disconnected or
defective
Make sure that the remote is connected
Try the remote on another Geyser™ RGB Jr. if
available
Inappropriate wired
remote operation
See Wireless Remote Control for instructions
Wireless remote
receiver not
connected
Make sure that the wireless remote receiver is
connected
Wireless remote
transmitter ran out of
battery
Replace battery on wireless remote transmitter
Internal problem
Send the product for repair
If you still experience problems after trying the above solutions, contact Chauvet
Technical Support.