User manual

General Troubleshooting
Symptom Solution(s)
Applies to
Lights
Foggers
& Snow Controllers
Dimmers
& Chaser
Auto shut off Check fan thermal switch reset
9
Beam is very dim or
not bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
9
Breaker/Fuse keeps
blowing
Check total load placed on device
9
Chase is too slow Check users manual for speed adjustment
9 9 9
Device has no power Check for power on Mains.
Check device’s fuse. (internal and/or external)
9 9 9
Fixture is not
responding
Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings
9
Fixture is on but
there is no
movement to the
audio
Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob
9 9 9
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
9
Light will not come
on after power failure
Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering up
9
Loss of signal Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.
9 9 9 9
Moves slow Check 220/110v switch for proper setting
9
No flash Re-install bulb, may have shifted in shipping
9
No laser output Bounce mirror motor may have shifted during shipping,
readjust
9
No light output Check slip ring & brushes for contact
Install bulb
Call service technician
9
Relay will not work Check reset switch
Check cable connections
9
Remote does not
work
Make sure connector is firmly connected to device
9 9
Stand alone mode All Chauvet lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power the fixture and it will automatically enter into this
mode
9
If you still have a problem after trying the above solutions, please contact CHAUVET
Technical Support at the location on the next page.
Technical Support
Address: Service Dept.
3000 N 29th Ct, Hollywood, FL 33020 (U.S.A.)
Support (Email): [e-mail]
Telephone: [phone] - (Press 4)
Fax: [phone] - (Attention: Service)
Vue™ 1.1 User Manual 13 6/11/2008 9:28 AM