User's Manual

ThepurposeofthistableistoexplainstepstotroubleshootCPiD‐RFissues.
TheproblemcolumndescribesthenoticeablesymptomswhichindicateCPiD‐RFisnotfunctioning
atitsbest.Sometimesthesolutionisobvious,forexample,removenearbytags,buttheaction(s)
columngivesyouaformalapproachtosolvinganyproblem.Thestepsallowyoutoidentifythe
issueandpreventitfromoccurringagain.
CounterpointECO
ThisproductversionisbasedontheCPiD‐RF.SomefeaturesarenotavailableontheECOversion
oftheproduct,namelyInterlockandiVerify.Normaldeactivationprocedureswillapplyto
CounterpointECO.ContactCheckpointforadditionalinformationonapplications.
Troubleshooting
Problem Action(s)
GreenpowerLEDisnoton. ConfirmDCplugandACpowercordarebothsecure.
Functionislost(orreduced
deactivation).
Checkconnections;confirmantenna(s)arepluggedin.Confirm
SW1(Power)isOFF.
Statuslightisteal. CPiD‐RFmayneedtobeauto‐tuned:resetunitbypressing
button. ViewStatus LEDwhenre‐testingforagoodresult.
Systemisconstantly
alarming.
Removetaggeditemswithin3ft(0.9m)ofthepad.Tryreducing
thereceivergain(SW4,5,6).AnotherDeactivatorcouldbetoo
closetothepad.Tryturningtheotherdeviceofformovingit
furtheraway.
Statuslightisblinkingred.
(Thisindicatesamistune
condition.)
Confirmthereisnothinglayingontopoftheantenna.Remove
nearbymetalobjectsandthenreset.
CounterpointIntelligent
Deactivator‐RF(CPiD‐RF)
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