User's Manual

Troubleshooting
PhantomAlarms
Aphantomalarmiswhenthealarmsoundsorthepedestals
illuminatewhennooneiswalkingthroughthesystem.
Reviewthefollowingsuggestionstotroubleshoot:
Q: Issomeonecarryingtaggedmerchandisenearthesystem?
Aretheretagsortaggedmerchandisewithinsixfeetofthe
system?
A: Checkbehindthecounters,insideboxes,etc.
Q: Arecoiledwireorcordsnearthesystem(carpetshampooers,
extensioncords,etc.)?
A: Removethematerialandmonitorthepedestalstoseeifthis
fixestheissue.
Q: Aredisplayracksinthevicinityloose,closetoortouchingthe
pedestals?
A: Doorhandlesandcartguardsshouldbeinsulatedfromthe
doorframebyinsertingrubbergaskets.Ifthereisan
excessivelylooseorricketydisplaynearby,moveitatleastsix
feetawayfromthesystem.
Ifthephantomalarmscontinue,turnoffthesystemforaperiodoftime,uptoonehour,
andthenturnitonagain.Thisshouldallowanyinterferencetoclear.Pleaseref ertothe
PossibleAlarmCauses(page25)sectionforadditionalideas.
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