User's Manual

RecordingAlarms

User'sshouldkeepawrittenrecordofeveryalarm,regardlessofitscause.Alarmsmaybe

causedbyinterferencewithinthesystem(phantoms),tagsthathavenotbeendeactivatedor

removed,orbyashoplifterattemptingtoremovemerchandise.Thealarmlogsheets

demonstratehowwellthesystemisworkinginadditiontoprovidingalarmpatternsthathelp

managementdesignthemostbeneficialinventorycontrolprogramforyourstore.Store

managementwilldecidewhethertokeepthelogandwhatinformationistobelisted.

UsingtheAlarmLog

• Choosealogsheetformatthatservesyourneeds.Analarmlogsamplemastersheetis

providedintheWelcomeKit.Youmayusethistomakecopiesofthepreferredalarmlog

format.Thisformatmaybeadaptedtosuittheneedsofyourstore.

• Recordeveryalarm,completingallinformation.

WhattoRecord

Storemanagementwilldecidewhattorecord.Listedbelowareafewsuggestions:

•Resultsoftest

•Dateofalarm

•Timeofalarm

•Typeofalarm(R/U/P):

• R: Realalarm(shopliftingattempt)

• U:Unintentionalalarm(electronicdooropeningcard,failureofassociateto

removeordeactivateatag)

• P: Phantomalarmfornoapparentreason.Ifso,recordwhetherthesystemwas

turnedoffafterward

•Merchandiserecovered,ifapplicable

•Valueofmerchandiserecovered,ifapplicable

•Nameofstoreemployeewhohandledalarmsituation

•Descriptionofalarmresponse;additionalcomments

•DateandreasonCheckpointServiceDepartmentwascalled

AlarmActivationLog