Use and Care Manual

19
TROUBLESHOOTING/FAQS
Why won’t the toaster turn on?
Make sure the toaster is plugged in. If it is, make sure that the power
cord is not visibly damaged in any way and that the power outlet
being used is working. If the power cord is damaged, do not use the
toaster. Contact Chefman® Customer Support for assistance.
Why did the toaster turn off when I started to toast?
The toaster’s Anti-Jam Safety Feature causes the unit to power o
if food gets jammed. Check to ensure that food is not stuck in the
toaster. If food is stuck, unplug the unit, remove the food, and plug the
unit back in to resume toasting. If food is not stuck, contact Chefman®
Customer Support for assistance.
My food is not burned, but a burning smell is coming from the toaster.
This can be caused by burning crumbs that have collected in the
crumb tray. Let the toaster cool completely, then turn it upside down
and gently shake over a trash bin to remove any excess crumbs. Refer
to Cleaning and Maintenance on p. 20 on how to remove and clean the
crumb tray to prevent a buildup of crumbs.
My bread has fallen apart and crumbled inside the toaster.
How do I remove it?
Never insert metal utensils or forks into the toaster. Unplug the toaster
and turn it upside down over the counter or sink. If the entire piece
does not come out, raise and lower the lever a few times.