User guide

26
 In some cases, you might need to replace the battery.
6. Cannot connect to a network
 Move to an area with better coverage.
 Contact your local network service provider.
 Try to manually select a network.
7. SIM Error
 Make sure that SIM card is properly inserted in its
intended spot.
 Make sure that the chip in the SIM card is not damaged or
the SIM card is not scratched.
 Check the coverage of your local network service provider
if you appear to be out of coverage or have weak signal.
You may opt to move near a window.
8. Cannot make calls
 Make sure that the number you dialed is correct and the
dial key has been pressed.
 Use the full national area code.
 When abroad, use country-specific international access
codes
9. Cannot receive calls
 Make sure that your phone is connected to a network
(Check if the network is busy or invalid).
 Check the Call Divert settings and Call Barring settings.
10. The caller’s number is not displayed
 Contact your local network service provider as the caller
might have withheld his or her number.
11. Entries cannot be made in Phonebook.
 Check if the Phonebook is full. If so, you may have to
delete some records in order to accommodate new ones.
12. The caller cannot leave a voicemail message
 Contact your local network service provider