Warranty

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An Important Message to Chevrolet Owners . . .
Chevrolet’s Commitment to You
We are committed to assure your satisfaction with your
new Chevrolet.
Your Chevrolet dealer also wants you to be completely
satisfied and invites you to return for all your service
needs both during and after the warranty period.
Vehicle Operation and Care
Considering the investment you have made in your
Chevrolet, we know you will want to operate and
maintain it properly. We urge you to follow the
maintenance instructions contained in your
Owner’s Manual.
If you have questions on how to keep your Chevrolet in
good working condition, see your Chevrolet dealer, the
place many Chevrolet customers choose to have their
maintenance work done. You can rely on your Chevrolet
dealer to use the proper parts and repair practices.
Maintenance Records
Retain receipts covering performance of regular
maintenance. Receipts can be very important if a question
arises as to whether a malfunction is caused by lack of
maintenance or a defect in material or workmanship.
Receipts should be retained in the glove box literature
portfolio. Also, a “Maintenance Record” form is provided in
the Maintenance Schedule section of the owner’s manual
for your convenience in recording services performed.
Owner Assistance
Your Chevrolet dealer is best equipped to provide all
your service needs. Should you ever encounter a
problem during or after the limited warranty period that
is not resolved, talk to a member of dealer management.
Under certain circumstances, General Motors and/or
GM dealers may provide assistance after the limited
warranty period has expired when the problem results
from a defect in material or workmanship. These
instances will be reviewed on a case by case basis. If
your problem has not been resolved to your satisfaction,
follow the Customer Satisfaction procedures as outlined
on page 25 of this booklet.
We thank you for choosing a Chevrolet.
Chevrolet Motor Division
GM Participation in an Alternative Dispute
Resolution Program
On page 26 of this booklet, you will also find
information on the voluntary, non-binding Alternative
Dispute Resolution Program in which GM participates.