IMPORTANT: This booklet contains important information about the vehicle’s warranty coverage. It also explains owner assistance information and GM’s participation in an Alternative Dispute Resolution Program. Keep this booklet with your vehicle and make it available to a Chevrolet dealer if warranty work is needed. Be sure to keep it with your vehicle if you sell it so future owners will have the information.
Have you purchased the Genuine GM Protection Plan? The GM Protection Plan may be purchased within specific time/mileage limitations. See the information request form in the back of this booklet. Remember, if the service contract you are considering for purchase does not have the GM Protection Plan emblem shown above on it, then it is not the Genuine GM Protection Plan from GM. © 2005 Chevrolet Motor Division, General Motors Corporation. All rights reserved. Printed in the U.S.A.
2006 Chevrolet Warranty and Owner Assistance Information An Important Message to Chevrolet Owners... ......1 Chevrolet’s Commitment to You ..........................1 Owner Assistance .............................................1 GM Participation in an Alternative Dispute Resolution Program ............................1 Warranty Service — United States and Canada ........1 Warranty Coverage at a Glance ...........................2 New Vehicle Limited Warranty ............................
2006 Chevrolet Warranty and Owner Assistance Information Owner Assistance .............................................27 Customer Satisfaction Procedure .......................27 State Warranty Enforcement Laws .....................28 Assistance For Text Telephone (TTY) Users .......28 Chevrolet Roadside Assistance ..........................29 Chevrolet Courtesy Transportation ......................29 Warranty Information for California Only ..............
An Important Message to Chevrolet Owners... Chevrolet’s Commitment to You We are committed to assuring your satisfaction with your new Chevrolet. Your Chevrolet dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period. Owner Assistance Your Chevrolet dealer is best equipped to provide all of your service needs.
Warranty Coverage at a Glance The warranty coverages are summarized below. New Vehicle Limited Warranty Bumper-to-Bumper (Includes Tires) • Coverage is for the first 3 years or 36,000 miles, whichever comes first. Sheet Metal • Corrosion coverage is for the first 3 years or • 36,000 miles, whichever comes first. Rust-through coverage is for the first 6 years or 100,000 miles, whichever comes first. 6.
Federal • Gasoline Engines − Defects and performance for cars and light duty truck emission control systems are covered for the first 2 years or 24,000 miles, whichever comes first. From the first 2 years or 24,000 miles to 3 years or 36,000 miles defects in material or workmanship continue to be covered under the New Vehicle Limited Warranty Bumper-to-Bumper coverage explained previously.
General Motors Corporation New Vehicle Limited Warranty GM will provide for repairs to the vehicle during the warranty period in accordance with the following terms, conditions, and limitations. What Is Covered Warranty Applies This warranty is for GM vehicles registered in the United States and normally operated in the United States or Canada, and is provided to the original and any subsequent owners of the vehicle during the warranty period.
Tire Coverage The tires supplied with your vehicle are covered against defects in material or workmanship under the Bumper-to-Bumper coverage. Any tire replaced will continue to be warranted for the remaining portion of the Bumper-to-Bumper coverage period. GM Licensed Accessories are covered under the accessory-specific manufacturer’s warranty and are not warranted by GM or its dealers.
6.6L DURAMAX® Diesel Engine Coverage Damage Due to Bedliners For trucks equipped with a 6.6L DURAMAX® Diesel Engine, the diesel engine, except those items listed under “What Is Not Covered” later in this section is covered for 5 years or 100,000 miles, whichever comes first. A $100.00 deductible per repair visit may apply after the vehicle has been in use for 3 years or 36,000 miles, whichever comes first.
Damage or Corrosion Due to Environment, Chemical Treatments, and/or Aftermarket Products Damage caused by airborne fallout, salt from sea air, chemicals, tree sap, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See “Chemical Paint Spotting” under Things You Should Know About the New Vehicle Limited Warranty on page 9 for more details.
Items such as: • • • • • • • • • • Filters Brake Pads/Linings Clutch Linings Keyless Entry Batteries * Audio System Cleaning Coolants and Fluids Wiper Inserts Limited Slip Rear Axle Service Tire Rotation Wheel Alignment/Balance ** are covered only when replacement or repair is the result of a defect in material or workmanship. * Consumable battery covered up to 12 months only. ** Maintenance items after 7,500 miles. Extra Expenses Economic loss or extra expense is not covered.
Things You Should Know About the New Vehicle Limited Warranty Warranty Repairs — Component Exchanges In the interest of customer satisfaction, GM may offer exchange service on some vehicle components. This service is intended to reduce the amount of time your vehicle is not available for use due to repairs. Components used in exchange are service replacement parts which may be new, remanufactured, reconditioned, or repaired, depending on the component involved.
6.6L DURAMAX® Diesel Engine Components For trucks equipped with a 6.6L DURAMAX® Diesel Engine, the complete engine assembly, including turbocharger components, is covered for defects in material or workmanship for 3 years or 36,000 miles, whichever comes first. No deductible applies during this coverage period. The engine parts listed next continue to be covered, subject to a $100.00 deductible, for 5 years or 100,000 miles, whichever comes first.
Vehicle Operation and Care Chemical Paint Spotting Considering the investment you have made in your Chevrolet, we know you will want to operate and maintain it properly. We urge you to follow the maintenance instructions in your owner manual. Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and adhere to painted surfaces on your vehicle.
For eligible vehicles, this mileage will be added to the mileage limits of the warranty ensuring that you will receive full benefit of the coverage. Mileage extension eligibility: • • • Applies only to new vehicles held exclusively in new vehicle inventory. Does not apply to used vehicles, GM-owned vehicles, dealer owned used vehicles, or dealer demonstrator vehicles.
Warranty Service — Foreign Countries This warranty applies to GM vehicles registered in the United States and normally operated in the United States or Canada. If you have permanently relocated and established household residency in another country, GM may authorize the performance of repairs under the warranty authorized for vehicles generally sold by GM in that country. Contact an authorized GM dealer in your country for assistance.
Pre-Delivery Service Defects in the mechanical, electrical, sheet metal, paint, trim, and other components of your vehicle may occur at the factory or while it is being transported to the dealer facility. Normally, any defects occurring during assembly are identified and corrected at the factory during the inspection process. In addition, dealers inspect each vehicle before delivery. They repair any uncorrected factory defects and any transit damage detected before the vehicle is delivered to you.
Emission Control Systems Warranty The emission warranty on your vehicle is issued in accordance with the U.S. Federal Clean Air Act. Defects in material or workmanship in GM emission parts may also be covered under the New Vehicle Limited Warranty Bumper-to-Bumper coverage. There may be additional coverage on GM diesel engine vehicles. In any case, the warranty with the broadest coverage applies.
Federal Emission Control System Warranty Federal Warranty Coverage • Car and Light Duty Truck equipped with Car and • • Light Duty Gasoline Engines − 2 years or 24,000 miles and 8 years or 80,000 miles for the catalytic converter or vehicle, powertrain, control module, whichever comes first. Light Duty Truck equipped with Heavy Duty Gasoline Engine − 5 years or 50,000 miles, whichever comes first. Light Duty Truck equipped with Heavy Duty Diesel Engine − 5 years or 50,000 miles, whichever comes first.
California Emission Control System Warranty This section outlines the emission warranty that GM provides for your vehicle in accordance with the California Air Resources Board. Defects in material or workmanship in GM emission parts may also be covered under the New Vehicle Limited Warranty Bumper-to-Bumper coverage. There may be additional coverage on GM diesel engine vehicles. In any case, the warranty with the broadest coverage applies.
California Emission Defect and Emission Performance Warranty Coverage • For 8 years or 100,000 miles, whichever comes first for a Super Ultra Low Emission Vehicle (SULEV): − If an emission related part listed in this booklet specially noted with 7 years/70,000 miles or 8 years/80,000 miles is defective, GM will repair or replace it. This is your Long-term Emission Control System Defect Warranty.
Owner’s Warranty Responsibilities Emission Warranty Parts List As the vehicle owner, you are responsible for the performance of the scheduled maintenance listed in your owner manual. GM recommends that you retain all maintenance receipts for your vehicle, but GM cannot deny warranty coverage solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance. The emission parts listed here are covered under the Emission Control System Warranty.
Powertrain Control System Programmable Read Only Memory (PROM) ABS Control Module ** Throttle Position Sensor Camshaft Position Actuator * Throttle Position Switch Camshaft Position Actuator Valve Vehicle Control Module (VCM) ** Coolant Level Sensor Vehicle Speed Sensor Data Link Connector Wheel Speed Sensor Electronic Throttle Control (ETC) Motor Transmission Controls and Torque Management Engine Control Module (ECM) ** Manual Transmission Clutch Switch Engine Coolant Temp.
Charge Air Control Solenoid Valve Fuel Management System ® Common Rail Assembly (6.6L DURAMAX Diesel) * Charge Air Control Valve Diesel Fuel Injection Pump * Charge Air Cooler (6.6L DURAMAX® Diesel) * Diesel Fuel Injection Pump Timing Adjust Charge Air Cooler Fan Diesel Fuel Injector Control Module – EDU (6.6L DURAMAX® Diesel) * Idle Air Control Valve Diesel Fuel Temperature Sensor Intake Manifold * Direct Fuel Injector Assembly (6.
Ignition System Catalytic Converter System Camshaft Position Sensor(s) Catalytic Converter(s) and Muffler if attached as assembly ** Crankshaft Position Sensor(s) Distributor * Distributor Cap Distributor Pick Up Coil Distributor Rotor Glow Plug(s) (Diesel) Glow Plug Controller (Diesel) Exhaust Manifold (7/70 Only Cadillac 4.6L, Grand Prix Right Side, Terraza Right Side, Uplander Right Side, Montana SV6 Right Side, RELAY Right Side, and C/K Truck <14,000 GVWR 8.
Secondary Air Injection System Hybrid Air Pump Auxiliary Transmission Pump, Relay, and Circuit Check Valves Battery Pack Current Sensor and Circuit Evaporative Emission Control System (Gasoline Engines) Battery Pack 12V Modules (3) Canister Energy Storage Control Module ** Canister Purge Solenoid Valve GMLAN (CAN) Communications Circuit Canister Vent Solenoid Hood Ajar Switch and Circuit Fuel Feed and Return Pipes and Hoses Hybrid Control Module ** Fuel Filler Cap SGCM Coolant Circuit (fan
Miscellaneous Items Used with Above Components are Covered Belts Boots Clamps Connectors Ducts Fittings Gaskets Grommets Hoses Housings Mounting Hardware Pipes Pulleys Sealing Devices Springs Tubes Parts specified in your maintenance schedule that require scheduled replacement are covered up to their first replacement interval or the applicable emission warranty coverage period, whichever comes first.
If other than new, genuine GM parts are used for maintenance replacements or for the repair of parts affecting emission control, the owner should assure himself/herself that such parts are warranted by their manufacturer to be equivalent to genuine GM parts in performance and durability. * “Genuine GM parts,” when used in connection with GM vehicles means parts manufactured by or for GM, designed for use on GM vehicles, and distributed by any division or subsidiary of GM.
Claims Procedure As with the other warranties covered in this booklet, take your vehicle to any authorized Chevrolet dealer facility to obtain service under the emission warranty. This should be done as soon as possible after failing an EPA-approved I/M test or a California smog check test, or at any time you suspect a defect in a part. Those repairs qualifying under the warranty will be performed by any Chevrolet dealer at no charge. Repairs which do not qualify will be charged to you.
Owner Assistance Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days.
Chevrolet Roadside Assistance Chevrolet is proud to offer the response, security, and convenience of Chevrolet’s 24-hour Roadside Assistance Program. Refer to your owner manual for details, or consult your dealer. The Chevrolet Roadside Assistance Center can be reached by calling 1-800-CHEV-USA (243-8872). This program is not available in Puerto Rico or the U.S. Virgin Islands.
Special Policy Adjustment Programs Beyond the Warranty Period Chevrolet is proud of the protection afforded by its warranty coverages. In order to achieve maximum customer satisfaction, there may be times when Chevrolet will establish a special policy adjustment program to pay all or part of the cost of certain repairs not covered by the warranty or to reimburse certain repair expenses you may have incurred.
Mexico, Central America, and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place.
✍NOTES 32 2006 - Chevrolet Warranty and Owner Assistance Information
✍NOTES 33 2006 - Chevrolet Warranty and Owner Assistance Information
✍NOTES 34 2006 - Chevrolet Warranty and Owner Assistance Information
35 2006 - Chevrolet Warranty and Owner Assistance Information
36 2006 - Chevrolet Warranty and Owner Assistance Information