Specifications

Table Of Contents
Customer Assistance and Information ....... 652
Customer Satisfaction Procedure ............... 652
Online Owner Center ................................. 655
Customer Assistance for Text
Telephone (TTY) Users .......................... 656
Customer Assistance Offices ..................... 656
GM Mobility Reimbursement Program ........ 657
Roadside Assistance Program ................... 658
Courtesy Transportation ............................. 661
Collision Damage Repair ........................... 664
Reporting Safety Defects ............................ 667
Reporting Safety Defects to the
United States Government ..................... 667
Reporting Safety Defects to the
Canadian Government ............................ 668
Reporting Safety Defects to
General Motors ...................................... 668
Service Publications Ordering
Information ............................................. 669
Vehicle Data Recording and Privacy ......... 670
Event Data Recorders ............................... 671
OnStar ...................................................... 672
Navigation System ..................................... 672
Radio Frequency
Identification (RFID) ................................ 672
Section 7 Customer Assistance Information
651