Owners Manual

OnStar
®
Steering Wheel Controls
Your vehicle may be equipped with a Talk/Mute
button that can be used to interact with OnStar
®
Hands-Free Calling.
On some vehicles, you may have to hold the
button for a few seconds and give the command
“ONSTAR” in order to activate the OnStar
®
Hands-Free Calling feature.
On some vehicles, the mute button can be used to
dial numbers into voicemail systems, or to dial
phone extensions. See the OnStar
®
Owner’s
Guide for more information.
How OnStar
®
Service Works
In order to provide you with OnStar
®
services,
your vehicle’s OnStar
®
system has the capability
of recording and transmitting vehicle information.
This information is automatically sent to an
OnStar
®
Call Center at the time of an OnStar
®
button press, Emergency button press or if
your airbags or AACN system deploys. The vehicle
information usually includes your GPS location
and, in the event of a crash, additional information
regarding the accident that your vehicle has
been involved in (e.g. the direction from which
your vehicle was hit). When you use the Virtual
Advisor feature of OnStar
®
Hands-Free Calling,
your vehicle also sends OnStar
®
your GPS
location so that we can provide you with
location-based services.
OnStar
®
service cannot work unless your vehicle is
in a place where OnStar
®
has an agreement with a
wireless service provider for service in that area.
OnStar
®
service also cannot work unless you are in
a place where the wireless service provider
OnStar
®
has hired for that area has coverage,
network capacity and reception when the service is
needed, and technology that is compatible with the
OnStar
®
service. Not all services are available
everywhere, particularly in remote or enclosed
areas, or at all times.
OnStar
®
service that involves location information
about your vehicle cannot work unless GPS
satellite signals are unobstructed and available in
that place as well.
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