Chevrolet Express Owner Manual - 2011 Black plate (1,1) 2011 Chevrolet Express Owner Manual M In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information . . . . . . . . 1-4 Vehicle Features . . . . . . . . . . . . . 1-17 Performance and Maintenance . . . . . . . . . . . . . . . . 1-20 Keys, Doors and Windows . . . 2-1 Keys and Locks . . . . . . . . . . . . . . . 2-2 Doors . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (2,1) 2011 Chevrolet Express Owner Manual M Service and Maintenance . . . 11-1 General Information . . . . . . . . . . 11-1 Scheduled Maintenance . . . . . . 11-3 Recommended Fluids, Lubricants, and Parts . . . . . . . 11-8 Maintenance Records . . . . . . . 11-11 Technical Data . . . . . . . . . . . . . . . 12-1 Vehicle Identification . . . . . . . . . 12-1 Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Introduction The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EXPRESS are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle.
Chevrolet Express Owner Manual - 2011 iv Black plate (4,1) Introduction Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. { WARNING These mean there is something that could hurt you or other people.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Introduction Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio®Steering Wheel Controls or OnStar $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps .
Chevrolet Express Owner Manual - 2011 vi Black plate (6,1) Introduction 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) In Brief In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information Initial Drive Information . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . Remote Vehicle Start . . . . . . . . . Door Locks . . . . . . . . . . . . . . . . . . . Windows . . . . . . . . . . . . . . . . . . . . . . Seat Adjustment . . . . . . . . . . . . . . Safety Belts . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 1-2 In Brief Instrument Panel Black plate (2,1)
Chevrolet Express Owner Manual - 2011 Black plate (3,1) In Brief A. Air Vents on page 8‑6. H. Infotainment on page 7‑1. B. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5‑28. I. J. C. Turn and Lane‐Change Lever. See Turn and Lane-Change Signals on page 6‑5. Windshield Wiper/Washer on page 5‑4. K. Cruise Control on page 9‑37 (If Equipped). Fast Idle System (If Equipped). See the Duramax diesel supplement for more information. E. Instrument Cluster on page 5‑12.
Chevrolet Express Owner Manual - 2011 1-4 Black plate (4,1) In Brief Press L and hold for more than 2 seconds to sound the panic alarm. Initial Drive Information Press L again to cancel the panic alarm. This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) In Brief The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once. 1-5 Door Locks Power Door Locks Manual Door Locks On vehicles with power door locks, the switches are located on the doors. Canceling a Remote Start To cancel a remote start: T : Press to lock and unlock the doors. .
Chevrolet Express Owner Manual - 2011 1-6 Black plate (6,1) In Brief Windows Power Windows Manual Windows Seat Adjustment Manual Seats Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows. See Manual Windows on page 2‑17. If the vehicle has power windows, the controls are located on each of the side doors. The driver door also has a control to operate the front passenger window. Press or pull up on the switch to lower or raise the window.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) In Brief Power Seats Reclining Seatbacks 1-7 To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked. See Reclining Seatbacks on page 3‑3. To adjust a power seat, if available, use the controls on the front of the seat: .
Chevrolet Express Owner Manual - 2011 1-8 Black plate (8,1) In Brief Safety Belts Airbag On-Off Switch If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag. Canada and Mexico To operate the airbag on‐off switch, use the vehicle key. Refer to the following sections for important information on how to use safety belts properly. .
Chevrolet Express Owner Manual - 2011 Black plate (9,1) In Brief If the vehicle has a passenger sensing system, the passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. Mirror Adjustment Exterior Mirrors Vehicles with outside manual mirrors can be adjusted by moving the mirror up and down or left to right so you can see a little of the side of your vehicle, and have a clear view of objects behind you.
Chevrolet Express Owner Manual - 2011 1-10 Black plate (10,1) In Brief Manually fold the mirrors inward to prevent damage when going through an automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward, to return it to the original position. Steering Wheel Adjustment 1. Pull the lever to move the steering wheel up or down into a comfortable position. 2. Release the lever to lock the steering wheel in place. Interior Mirror See Steering Wheel Adjustment on page 5‑2.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) In Brief Interior Lighting Dome Lamp The dome lamps come on when any door is opened. They turn off after all the doors are closed. To manually turn on the dome lamps, press D then turn the knob clockwise to the farthest position. In this position, the dome lamps remain on whether a door is opened or closed. E DOME OFF : This button is located above the instrument panel brightness knob.
Chevrolet Express Owner Manual - 2011 1-12 Black plate (12,1) In Brief Exterior Lighting For vehicles first sold in Canada, the off position only works for vehicles that are shifted into the P (Park) position. AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps. ; : Turns on the parking lamps, taillamps, instrument panel lights, and license plate lamps.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) In Brief Windshield Wiper/Washer 8 : Use for a single wiping cycle. 6 : Use to adjust the delay time between wipes. Turn the band up or down for more frequent wipes or less frequent wipes. d : Slow wipes. a : Fast wipes. The lever is located on the left side of the steering column. 9: L: 1-13 Use to turn the wipers off. Push the paddle on top of the multifunction lever to spray washer fluid on the windshield.
Chevrolet Express Owner Manual - 2011 1-14 In Brief Climate Controls The vehicle's heating, cooling, and ventilation can be controlled with these systems. Vehicles Without Air Conditioning A. Fan Control B. Temperature Control C.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) In Brief 1-15 See Climate Control Systems on page 8‑1. See Rear Heating System on page 8‑3 (If Equipped) or Rear Climate Control System on page 8‑4 (If Equipped). Vehicles With Air Conditioning A. Fan Control C. Air Delivery Mode Control B. Temperature Control D.
Chevrolet Express Owner Manual - 2011 1-16 Black plate (16,1) In Brief Transmission To use this feature, do the following: Range Selection Mode 1. Move the shift lever to M (Manual Mode). 2. Press the plus/minus buttons, located on the steering column shift lever, to select the desired range of gears for current driving conditions. The vehicle may have a Range Selection Mode.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) In Brief 1-17 © ¨ : Seek or scan stations. 4 : Press to switch the display Vehicle Features Radio(s) between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as: Channel, Song, Artist, and CAT (category) can display.
Chevrolet Express Owner Manual - 2011 1-18 Black plate (18,1) In Brief Storing a Favorite Station Setting the Clock Satellite Radio Depending on which radio the vehicle has, radio stations are stored as either favorites or presets. To set the time and date for the Radio with CD (MP3): XM is a satellite radio service that is based in the 48 contiguous United States and 10 Canadian provinces.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) In Brief Portable Audio Devices This vehicle may have an auxiliary input located on the radio faceplate and a USB port located on the instrument panel. External devices such as an iPod®, laptop computer, MP3 player, CD changer, or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system. vehicle. Not all phones will support all functions.
Chevrolet Express Owner Manual - 2011 1-20 Black plate (20,1) In Brief Cruise Control [ : Press to disengage cruise control without erasing the set speed from memory. Performance and Maintenance For more information, see Cruise Control on page 9‑37. StabiliTrak® System Power Outlets The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or an MP3 player. For vehicles with cruise control, the buttons are located on the left side of the steering wheel.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) In Brief Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System (TPMS). The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑12.
Chevrolet Express Owner Manual - 2011 1-22 Black plate (22,1) In Brief Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. . . Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size. Follow recommended scheduled maintenance. . Avoid fast starts and accelerate smoothly. Roadside Assistance Program . Brake gradually and avoid abrupt stops. U.S.: 1-800-243-8872 .
Chevrolet Express Owner Manual - 2011 Black plate (23,1) In Brief OnStar® How OnStar Service Works Q : Push this blue button to connect to a specially trained OnStar Advisor to verify your account information and to answer questions. For vehicles with an active OnStar subscription, OnStar uses several innovative technologies and live Advisors to provide a wide range of safety, security, navigation, diagnostics, and calling services.
Chevrolet Express Owner Manual - 2011 1-24 Black plate (24,1) In Brief OnStar service can’t work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar's service. Service involving location information about the vehicle can’t work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Keys, Doors and Windows Keys, Doors and Windows Doors Keys . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . Remote Vehicle Start . . . . . . . . . Door Locks . . . . . . . . . . . . . . . . . . . Power Door Locks . . . . . . . . . . . . Cargo Door Relocking . . . . . . . . Delayed Locking . . . . . . .
Chevrolet Express Owner Manual - 2011 2-2 Black plate (2,1) Keys, Doors and Windows Keys and Locks If you are locked out of the vehicle, call the Roadside Assistance Center. See Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10. Keys { WARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Keys, Doors and Windows . Check the transmitter's battery. See “Battery Replacement” later in this section. . If the transmitter is still not working correctly, see your dealer or a qualified technician for service. K (Unlock): Press to unlock the driver door. If K is pressed again within five seconds, all remaining doors unlock.
Chevrolet Express Owner Manual - 2011 2-4 Black plate (4,1) Keys, Doors and Windows L (Vehicle Locator/Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times. Press and hold L for more than two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is moved to ON/RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Keys, Doors and Windows 2. Remove the old battery. Do not use a metal object. 3. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery. 4. Snap the transmitter back together. Remote Vehicle Start To replace the battery: 1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver. . . Carefully insert the tool into the notch located along the parting line of the transmitter.
Chevrolet Express Owner Manual - 2011 2-6 Black plate (6,1) Keys, Doors and Windows / (Remote Vehicle Start): This button will be on the RKE transmitter if you have remote start. To start the engine using the remote start feature: 1. Aim the RKE transmitter at the vehicle. 2. Press and release Q on the transmitter, then immediately press and hold / for four seconds or until the turn signal lamps flash. When the engine starts, the parking lamps will turn on and remain on while the engine is running.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Keys, Doors and Windows . There is an emission control system malfunction. See Malfunction Indicator Lamp on page 5‑21. . The engine coolant temperature is too high. . The oil pressure is low. . Two remote vehicle starts have already been provided. WARNING (Continued) So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven. . Door Locks { WARNING Unlocked doors can be dangerous. .
Chevrolet Express Owner Manual - 2011 2-8 Black plate (8,1) Keys, Doors and Windows Power Door Locks Delayed Locking Automatic Door Locks On vehicles with power door locks, the switches are located on the doors. When locking the doors with the power lock switch and a door open, the doors will lock five seconds after the last door is closed. You will hear three chimes to signal that the delayed locking feature is in use. The vehicle may have an automatic lock/unlock feature.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Keys, Doors and Windows Lockout Protection Safety Locks This feature protects you from locking the key in the vehicle when the key is in the ignition and a door is open. Security locks are located on the front portion of the 60/40 side swing-out door or the side sliding door. 2-9 Move the button to the left for the driver side door or to the right for the passenger side door to return the door locks to normal operation.
Chevrolet Express Owner Manual - 2011 2-10 Black plate (10,1) Keys, Doors and Windows Doors Side Door (60/40 Swing-Out) To open the front portion of a 60/40 door from the inside, pull the handle toward you and push the door open. To open the front portion of a 60/40 door from the outside, pull out on the handle and open the door. To open the rear portion of a 60/40 door from the outside, pull the handle on the side of the rear door and pull the door toward you.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Keys, Doors and Windows To open the door beyond 90 degrees, close the door partially, pull the check strap toward you and then open the door. When the door is closed, the check strap will automatically re-engage. To close the sliding side door from the outside, use the handle to slide the door toward the front of the vehicle. When the door is closed, it will be flush with the side of the body. Then, slide the door toward the rear of the vehicle.
Chevrolet Express Owner Manual - 2011 2-12 Black plate (12,1) Keys, Doors and Windows Rear Doors { WARNING WARNING (Continued) . Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it. . Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Keys, Doors and Windows Vehicle Security This vehicle has theft-deterrent features; however, they do not make it impossible to steal. Immobilizer See Radio Frequency Statement on page 13‑19 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310.
Chevrolet Express Owner Manual - 2011 2-14 Black plate (14,1) Keys, Doors and Windows To program the new key: 1. Verify the new key has stamped on it. 1 2. Insert the original, already programmed key into the ignition lock cylinder and start the engine. If the engine will not start, see your dealer for service. 3. After the engine has started, turn the key to LOCK/OFF and remove the key. 4. Insert the key to be programmed and turn it to ON/RUN within 10 seconds of removing the previous key.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Keys, Doors and Windows Manual Mirrors 2-15 Trailer-Tow Mirrors Power Mirrors Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you. Vehicles with outside power mirrors have controls located on the driver side door. On the lower portion of each mirror there is an auxiliary convex mirror that can be adjusted manually to provide an extended field of view.
Chevrolet Express Owner Manual - 2011 2-16 Black plate (16,1) Keys, Doors and Windows Heated Mirrors Interior Mirrors For vehicles with heated mirrors: < (Rear Defogger): Press to heat the mirrors. An indicator light in the button lights when the outside heated mirrors are activated. See “Rear Window Defogger” under Climate Control Systems on page 8‑1 for more information. Manual Rearview Mirror Hold the inside rearview mirror in the center to move it for a clearer view behind the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Keys, Doors and Windows WARNING (Continued) Never leave a child, a helpless adult, or a pet alone in a vehicle, especially with the windows closed in warm or hot weather. 2-17 Manual Windows Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows. Power Windows { WARNING Leaving children in a vehicle with the keys is dangerous for many reasons.
Chevrolet Express Owner Manual - 2011 2-18 Black plate (18,1) Keys, Doors and Windows Express‐Down Swing-Out Windows The driver window switch also has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be cancelled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Keys, Doors and Windows Enhanced Technology Glass The vehicle may be equipped with Enhanced Technology Glass (ETG). ETG is part of the overall occupant protection system on passenger vans. ETG may help to keep passengers sitting next to these fixed windows from being ejected through the glass in some, but not in all crashes. Even with this glass, safety belts must still be worn at all times.
Chevrolet Express Owner Manual - 2011 2-20 Black plate (20,1) Keys, Doors and Windows 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Seats and Restraints Seats and Restraints Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . 3-2 Power Seat Adjustment . . . . . . . 3-3 Reclining Seatbacks . . . . . . . . . . 3-3 Rear Seats Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5 Safety Belts Safety Belts . . . . . . . . . . . . . . . . . . . 3-8 How to Wear Safety Belts Properly . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 3-2 Black plate (2,1) Seats and Restraints Head Restraints On vehicles with factory installed seats, the front seats have built-in head restraints that are not adjustable in the outboard seating positions. Front Seats Seat Adjustment { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Seats and Restraints Power Seat Adjustment 3-3 Reclining Seatbacks { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. To adjust a power seat, if available, use the controls on the front of the seat: .
Chevrolet Express Owner Manual - 2011 3-4 Black plate (4,1) Seats and Restraints To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked. { WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Seats and Restraints 3-5 Rear Seats Removing the Rear Seat Disconnect the mini-latch plates for the lap‐shoulder belts on the bench seat to be removed. Three-Passenger Seat Shown The left side pin has a gray cap with a black “L” marked on it. 1. To do this, press the tip of a key into the release hole of the safety belt buckle while pulling up on the safety belt. 2. Locate the pins.
Chevrolet Express Owner Manual - 2011 3-6 Black plate (6,1) Seats and Restraints Reinstalling the Rear Seats 3. Pull the pin handle up to disengage the pin from the retaining clip, and then pull the pin out. { WARNING A seat that is not locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. 4. Repeat this procedure for the other pins. 5.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Seats and Restraints 3-7 1. Position the seat into the open slots in both rails. Push the seat forward in the rail, hooking both seat bases onto the pins inside of the rails. 2. Locate the hole in the rail to install the locking pins at the rear of the seat base. If the vehicle has floor mats, pull the flap that has been cut into the mat. 3. Insert the locking pins into the seat base and push the seat to line up the pins with the base.
Chevrolet Express Owner Manual - 2011 3-8 Black plate (8,1) Seats and Restraints 8. Connect the mini-latch plates for the lap-shoulder belts by inserting the latch plates into the mini-buckles attached at the outboard positions of the bench seat. Do not twist the belt. 9. Check that all locking pins are locked into place before operating the vehicle. Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Seats and Restraints A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without safety belts they could have been badly hurt or killed. Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.
Chevrolet Express Owner Manual - 2011 3-10 Black plate (10,1) Seats and Restraints Get it up to speed. Then stop the vehicle. The rider does not stop. The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel...
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Seats and Restraints Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense. A: You could be — whether you are wearing a safety belt or not.
Chevrolet Express Owner Manual - 2011 3-12 Black plate (12,1) Seats and Restraints Q: If I am a good driver, and I never drive far from home, why should I wear safety belts? A: You may be an excellent driver, but if you are in a crash — even one that is not your fault — you and your passenger(s) can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur within 40 km (25 miles) of home.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Seats and Restraints The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash. Q: What is wrong with this? Sit up straight and always keep your feet on the floor in front of you. The lap part of the belt should be worn low and snug on the hips, just touching the thighs.
Chevrolet Express Owner Manual - 2011 3-14 Black plate (14,1) Seats and Restraints Q: What is wrong with this? { WARNING Q: What is wrong with this? You can be seriously hurt if the lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries. The lap belt should be worn low and snug on the hips, just touching the thighs. A: The lap belt is too loose. It will not give nearly as much protection this way.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Seats and Restraints { WARNING Q: What is wrong with this? You can be seriously injured if the belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle the belt into the buckle nearest you. 3-15 { WARNING You can be seriously injured if the belt goes over an armrest like this.
Chevrolet Express Owner Manual - 2011 3-16 Black plate (16,1) Seats and Restraints Q: What is wrong with this? A: The shoulder belt is worn under the arm. It should be worn over the shoulder at all times. { WARNING You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which are not as strong as shoulder bones.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Seats and Restraints { WARNING You can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, you would not be restrained by the shoulder belt. Your body could move too far forward increasing the chance of head and neck injury. You might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries.
Chevrolet Express Owner Manual - 2011 3-18 Black plate (18,1) Seats and Restraints Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt. If you are using a rear seating position with a detachable safety belt and the safety belt is not attached, see “Reinstalling the Rear Seats” under Rear Seats on page 3‑5 for instructions on reconnecting the safety belt to the mini-buckle. The following instructions explain how to wear a lap-shoulder belt properly. 1.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Seats and Restraints Safety Belt Height Adjuster 4. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Safety Belt Height Adjuster” later in this section for instructions on use and important safety information. The vehicle has a safety belt height adjuster for the driver and right front passenger positions. To unlatch the belt, push the button on the buckle.
Chevrolet Express Owner Manual - 2011 3-20 Black plate (20,1) Seats and Restraints After the adjuster is set to the desired position, try to move it down without pushing in to make sure it has locked into position. Safety Belt Pretensioners To move it down, pull on the center adjuster control labeled PULL. You can move the height adjuster up just by pushing up on the shoulder belt guide.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Seats and Restraints 3-21 Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and properly adjusted, the comfort guide positions the shoulder belt away from the neck and head.
Chevrolet Express Owner Manual - 2011 3-22 Black plate (22,1) Seats and Restraints WARNING (Continued) The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. 3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Seats and Restraints Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts. The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash.
Chevrolet Express Owner Manual - 2011 3-24 Black plate (24,1) Seats and Restraints Safety Belt Care Keep belts clean and dry. { WARNING Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Replacing Safety Belt System Parts After a Crash { WARNING A crash can damage the safety belt system in the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Seats and Restraints Airbag System . The vehicle has the following airbag: . A frontal airbag for the driver. The vehicle may have the following airbags: . A frontal airbag for the right front passenger. . A roof-rail airbag for the driver (cargo van). . A roof-rail airbag for the right front passenger position (cargo or passenger van equipped with a sliding door).
Chevrolet Express Owner Manual - 2011 3-26 Black plate (26,1) Seats and Restraints { WARNING { WARNING Airbags inflate with great force, faster than the blink of an eye. Anyone who is up against, or very close to, any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to the airbag, as you would be if you were sitting on the edge of your seat or leaning forward. Safety belts help keep you in position before and during a crash.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Seats and Restraints 3-27 Where Are the Airbags? The driver frontal airbag is in the middle of the steering wheel. If the vehicle has one, the right front passenger airbag is in the instrument panel on the passenger side.
Chevrolet Express Owner Manual - 2011 3-28 Black plate (28,1) Seats and Restraints For passenger vans with a sliding door, on the passenger side of the vehicle, you will have a separate roof-rail airbag for the passenger seated directly behind the right front passenger and the third row outboard passenger position.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Seats and Restraints It depends largely on what you hit, the direction of the impact, and how quickly the vehicle slows down. Frontal airbags may inflate at different crash speeds. For example: . If the vehicle hits a stationary object, the airbags could inflate at a different crash speed than if the vehicle hits a moving object. .
Chevrolet Express Owner Manual - 2011 3-30 Black plate (30,1) Seats and Restraints In any particular crash, no one can say whether an airbag should have inflated simply because of the damage to a vehicle or because of what the repair costs were. For frontal airbags, inflation is determined by what the vehicle hits, the angle of the impact, and how quickly the vehicle slows down. For roof-rail airbags, deployment is determined by the location and severity of the side impact.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Seats and Restraints What Will You See After an Airbag Inflates? After the frontal airbags inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags may still be at least partially inflated for some time after they deploy. Some components of the airbag module may be hot for several minutes. For location of the airbag modules, see What Makes an Airbag Inflate? on page 3‑30.
Chevrolet Express Owner Manual - 2011 3-32 Seats and Restraints Additional windshield breakage may also occur from the right front passenger airbag. . Black plate (32,1) Airbags are designed to inflate only once. After an airbag inflates, you will need some new parts for the airbag system. If you do not get them, the airbag system will not be there to help protect you in another crash. A new system will include airbag modules and possibly other parts.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Seats and Restraints This switch should only be turned to the off position if the person in the right front passenger position is a member of a passenger risk group identified by the national government as follows: Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: . My vehicle has no rear seat; .
Chevrolet Express Owner Manual - 2011 3-34 Black plate (34,1) Seats and Restraints { WARNING If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. For example, the right front passenger airbag could inflate even though the airbag on-off switch is turned off. United States Canada and Mexico To turn off the right front passenger frontal airbag, insert the ignition key into the switch, push in, and move the switch to the off position.
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Seats and Restraints 3-35 Passenger Sensing System United States Canada and Mexico To turn the right front passenger airbag on again, insert the ignition key into the switch, push in, and move the switch to the on position. The right front passenger frontal airbag is now enabled, and may inflate. See Airbag On-Off Light on page 5‑18 for more information.
Chevrolet Express Owner Manual - 2011 3-36 Black plate (36,1) Seats and Restraints When the system check is complete, either the word ON or the word OFF, or the symbol for on or the symbol for off, will be visible. See Passenger Airbag Status Indicator on page 5‑20. United States Canada and Mexico The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. The words ON and OFF, or the symbol for on and off, will be visible during the system check.
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Seats and Restraints WARNING (Continued) A child in a forward-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position. Even if the passenger sensing system has turned off the right front passenger frontal airbag, no system is fail-safe.
Chevrolet Express Owner Manual - 2011 3-38 Black plate (38,1) Seats and Restraints For some children who have outgrown child restraints and for very small adults, the passenger sensing system may or may not turn off the right front passenger frontal airbag, depending upon the person's seating posture and body build. Everyone in the vehicle who has outgrown child restraints should wear a safety belt properly — whether or not there is an airbag for that person.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Seats and Restraints If the Off Indicator is Lit for an Adult-Size Occupant If this happens, use the following steps to allow the system to detect that person and enable the right front passenger frontal airbag: 1. Turn the vehicle off. 2. Remove any additional material from the seat, such as blankets, cushions, seat covers, seat heaters, or seat massagers. 3. Place the seatback in the fully upright position.
Chevrolet Express Owner Manual - 2011 3-40 Black plate (40,1) Seats and Restraints The on indicator may be lit if an object, such as a briefcase, handbag, grocery bag, laptop or other electronic device, is put on an unoccupied seat. If this is not desired remove the object from the seat. { WARNING Stowing of articles under the passenger seat or between the passenger seat cushion and seatback may interfere with the proper operation of the passenger sensing system.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Seats and Restraints Adding Equipment to the Airbag-Equipped Vehicle Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change the vehicle's frame, bumper system, height, front end or side sheet metal, they may keep the airbag system from working properly.
Chevrolet Express Owner Manual - 2011 3-42 Black plate (42,1) Seats and Restraints Q: Because I have a disability, I have to get my vehicle modified. How can I find out whether this will affect my airbag system? A: If you have questions, call Customer Assistance. The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in this manual. See Customer Satisfaction Procedure (U.S.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Seats and Restraints If an airbag inflates, you will need to replace airbag system parts. See your dealer for service. If the airbag readiness light stays on after the vehicle is started or comes on when you are driving, the airbag system may not work properly. Have the vehicle serviced right away. See Airbag Readiness Light on page 5‑18 for more information.
Chevrolet Express Owner Manual - 2011 3-44 Black plate (44,1) Seats and Restraints Q: What is the proper way to wear safety belts? A: An older child should wear a lap-shoulder belt and get the additional restraint a shoulder belt can provide. The shoulder belt should not cross the face or neck. The lap belt should fit snugly below the hips, just touching the top of the thighs. This applies belt force to the child's pelvic bones in a crash.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Seats and Restraints { WARNING Never do this. Never allow a child to wear the safety belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, the child would not be restrained by the shoulder belt. The child could move too far forward increasing the chance of head and neck injury. (Continued) WARNING (Continued) The child might also slide under the lap belt.
Chevrolet Express Owner Manual - 2011 3-46 Black plate (46,1) Seats and Restraints Infants and Young Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Seats and Restraints { WARNING Never do this. Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Never put a rear-facing child restraint in the right front seat. Secure a rear-facing child restraint in a rear seat. It is also better to secure a forward-facing child restraint in a rear seat.
Chevrolet Express Owner Manual - 2011 3-48 Black plate (48,1) Seats and Restraints The restraint manufacturer's instructions that come with the restraint state the weight and height limitations for a particular child restraint. In addition, there are many kinds of restraints available for children with special needs. { WARNING To reduce the risk of neck and head injury during a crash, infants need complete support.
Chevrolet Express Owner Manual - 2011 Black plate (49,1) Seats and Restraints 3-49 Securing an Add-On Child Restraint in the Vehicle { WARNING (B) Forward-Facing Child Seat A forward-facing child seat (B) provides restraint for the child's body with the harness. (C) Booster Seats A booster seat (C) is a child restraint designed to improve the fit of the vehicle's safety belt system. A booster seat can also help a child to see out the window.
Chevrolet Express Owner Manual - 2011 3-50 Black plate (50,1) Seats and Restraints Children can be endangered in a crash if the child restraint is not properly secured in the vehicle. When securing an add-on child restraint, refer to the instructions that come with the restraint which may be on the restraint itself or in a booklet, or both, and to this manual. The child restraint instructions are important, so if they are not available, obtain a replacement copy from the manufacturer.
Chevrolet Express Owner Manual - 2011 Black plate (51,1) Seats and Restraints Restraints (Front Seat-Airbag On/Off Switch) on page 3‑65 for more information, including important safety information. A label on the sun visor says, “Never put a rear-facing child seat in the front.” This is because the risk to the rear-facing child is so great, if the airbag deploys. { WARNING A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates.
Chevrolet Express Owner Manual - 2011 3-52 Black plate (52,1) Seats and Restraints If the vehicle does not have a rear seat that will accommodate a rear-facing child restraint, a rear-facing child restraint should not be installed in the vehicle, even if the airbag is off. Wherever a child restraint is installed, be sure to secure the child restraint properly. Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (53,1) Seats and Restraints Lower Anchors Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LATCH seating position that will accommodate a child restraint with lower attachments (B). Top Tether Anchor A top tether (A, C) anchors the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle.
Chevrolet Express Owner Manual - 2011 3-54 Black plate (54,1) Seats and Restraints Lower Anchor and Top Tether Anchor Locations Second, Third, and Fourth Row with Three-Passenger Seat i (Top Tether Anchor): Seating positions with top tether anchors. j (Lower Anchor): Seating positions with two lower anchors. See the information following for installing a child restraint with a top tether in the second, third, and fourth row center positions.
Chevrolet Express Owner Manual - 2011 Black plate (55,1) Seats and Restraints If the vehicle is equipped with a four-passenger fourth‐ or fifth-row seat, it does not have upper or lower anchors. If a child restraint is placed in the four-passenger fourth or fifth-row seat, it must be secured using the vehicle safety belts.
Chevrolet Express Owner Manual - 2011 3-56 Black plate (56,1) Seats and Restraints Securing a Child Restraint Designed for the LATCH System { WARNING If a LATCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly. In a crash, the child could be seriously injured or killed.
Chevrolet Express Owner Manual - 2011 Black plate (57,1) Seats and Restraints Notice: Do not let the LATCH attachments rub against the vehicle’s safety belts. This may damage these parts. If necessary, move buckled safety belts to avoid rubbing the LATCH attachments. Do not fold the empty rear seat with a safety belt buckled. This could damage the safety belt or the seat. Unbuckle and return the safety belt to its stowed position, before folding the seat. 1.
Chevrolet Express Owner Manual - 2011 3-58 Black plate (58,1) Seats and Restraints 2.3. Route and tighten the top tether according to your child restraint instructions and the following instructions: If the position you are using does not have a headrest or head restraint and you are using a dual tether, route the tether over the seatback. If the position you are using does not have a headrest or head restraint and you are using a single tether, route the tether over the seatback.
Chevrolet Express Owner Manual - 2011 Black plate (59,1) Seats and Restraints 3. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth. There should be no more than 2.5 cm (1 in) of movement for proper installation.
Chevrolet Express Owner Manual - 2011 3-60 Black plate (60,1) Seats and Restraints Securing Child Restraints (Rear Seat Position) When securing a child restraint in a rear seating position, study the instructions that came with the child restraint to make sure it is compatible with this vehicle. If the child restraint has the LATCH system, see Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for how and where to install the child restraint using LATCH.
Chevrolet Express Owner Manual - 2011 Black plate (61,1) Seats and Restraints 3-61 6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for more information. 4. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set, the belt can be tightened but not pulled out of the retractor. 5.
Chevrolet Express Owner Manual - 2011 3-62 Black plate (62,1) Seats and Restraints Securing Child Restraints (Front Seat-Passenger Sensing System) This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint on page 3‑50. On vehicles with a passenger sensing system, the system is designed to turn off the right front passenger frontal airbag under certain conditions.
Chevrolet Express Owner Manual - 2011 Black plate (63,1) Seats and Restraints If the child restraint has the LATCH system, see Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for how and where to install the child restraint using LATCH. If a child restraint is secured using a safety belt and it uses a top tether, see Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for top tether anchor locations.
Chevrolet Express Owner Manual - 2011 3-64 Black plate (64,1) Seats and Restraints 7. If the vehicle does not have a rear seat and the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for more information. 5. Pull the shoulder belt all the way out of the retractor to set the lock.
Chevrolet Express Owner Manual - 2011 Black plate (65,1) Seats and Restraints If the child restraint has been installed and the on indicator is lit, see “If the On Indicator is Lit for a Child Restraint” under Passenger Sensing System on page 3‑35 for more information. To remove the child restraint, unbuckle the vehicle safety belt and let it return to the stowed position. If the top tether is attached to a top tether anchor, disconnect it.
Chevrolet Express Owner Manual - 2011 3-66 Black plate (66,1) Seats and Restraints { WARNING If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. For example, the right front passenger airbag could inflate even though the airbag on-off switch is turned off. If the child restraint has the LATCH system, see Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for how and where to install the child restraint using LATCH.
Chevrolet Express Owner Manual - 2011 Black plate (67,1) Seats and Restraints 3-67 3. Pick up the latch plate, and run the lap and shoulder portions of the vehicle safety belt through or around the restraint. The child restraint instructions will show you how. 5. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set, the belt can be tightened but not pulled out of the retractor. 4. Push the latch plate into the buckle until it clicks.
Chevrolet Express Owner Manual - 2011 3-68 Black plate (68,1) Seats and Restraints 7. If the vehicle does not have a rear seat and the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for more information. 8. Before placing a child in the child restraint, make sure it is securely held in place.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Storage Storage Storage Compartments Front Storage . . . . . . . . . . . . . . . . . 4-1 Storage Compartments Front Storage This vehicle may have a front storage compartment. It is located at the center of the instrument panel extension, by the floor. To open the compartment, pull up on the latch. The compartment will open automatically. Storage compartments may also be included on the inside of each front door.
Chevrolet Express Owner Manual - 2011 4-2 Black plate (2,1) Storage 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Instruments and Controls Instruments and Controls Controls Steering Wheel Adjustment . . . 5-2 Steering Wheel Controls . . . . . . 5-2 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Windshield Wiper/Washer . . . . . 5-4 Compass . . . . . . . . . . . . . . . . . . . . . 5-5 Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Power Outlets . . . . . . . . . . . . . . . . . 5-9 Cigarette Lighter . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 5-2 Black plate (2,1) Instruments and Controls w / c x (Next/Previous): Controls 2. Release the lever to lock the steering wheel in place. Steering Wheel Adjustment Do not adjust the steering wheel while driving. Press to select preset or favorite radio stations, select tracks on a CD, or navigate an iPod® or USB device.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Instruments and Controls Selecting Tracks on an iPod or USB Device 1. Press and hold w or c x while listening to a song until the contents of the current folder display on the radio display. 2. Press and release w or c x to scroll up or down the list, then press and hold w, or press ¨ to play the highlighted track. Navigating Folders on an iPod or USB Device 1.
Chevrolet Express Owner Manual - 2011 5-4 Black plate (4,1) Instruments and Controls Horn 6 (Adjustable Interval Wipes): Windshield Washer Press the horn symbol in the middle of the steering wheel to sound the horn. Use to adjust the delay time between wipes. Turn the band up for more frequent wipes or down for less frequent wipes. The windshield wiper paddle is located on top of the multifunction lever. Windshield Wiper/Washer d (Low Speed): Slow wipes. a (High Speed): Fast wipes.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Instruments and Controls Compass This vehicle may have a compass in the Driver Information Center (DIC). Compass Zone Your dealer will set the correct zone for your location. Under certain circumstances, such as during a long distance cross-country trip or moving to a new state or province, it will be necessary to compensate for compass variance by resetting the zone through the DIC if the zone is not set correctly.
Chevrolet Express Owner Manual - 2011 5-6 Black plate (6,1) Instruments and Controls Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle in circles is not a danger. It is suggested to calibrate away from tall buildings, utility wires, manhole covers, or other industrial structures, if possible. If CAL should ever appear in the DIC display, the compass should be calibrated.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Instruments and Controls Set the time by following these steps: 1. Press H until the hour begins flashing on display. Press this button a second time and the minutes begin flashing on display. Press H a third time and the 12HR or 24HR time format begins flashing. 2. While either the hour or the minutes are flashing, turn the f knob, located on the upper right side of the radio, clockwise or counterclockwise to increase or decrease the time.
Chevrolet Express Owner Manual - 2011 5-8 Black plate (8,1) Instruments and Controls Changing the Time and Date Default Settings MP3 Radio with a Six-Disc CD Player You can change the time default setting from 12 hours to 24 hours or change the date default setting from month/day/year to day/month/year. If the vehicle has a radio with a six-disc CD player, the radio has a MENU button instead of the H button to set the time and date.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Instruments and Controls 2. Press the softkey located under the desired option. { WARNING 3. Press the MENU button again to apply the selected default, or let the screen time out. Power is always supplied to the outlets. Do not leave electrical equipment plugged in when the vehicle is not in use because the vehicle could catch fire and cause injury or death.
Chevrolet Express Owner Manual - 2011 5-10 Black plate (10,1) Instruments and Controls Cigarette Lighter Ashtrays To use the cigarette lighter, if the vehicle has one, push it in all the way, and let go. When it is ready for use, it will pop back out by itself. For vehicles with an ashtray it is located in the center console or on the instrument panel. Pull up on the ashtray door to open it if it is in the console or pull the door open it if it is on the instrument panel.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Instruments and Controls Warning Lights, Gauges, and Indicators Warning lights come on when there could be a problem with a vehicle function. Some warning lights come on briefly when the engine is started to indicate they are working. Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement. Paying attention to the warning lights and gauges could prevent injury.
Chevrolet Express Owner Manual - 2011 5-12 Black plate (12,1) Instruments and Controls Instrument Cluster English 4‐Speed Version Shown, 6‐Speed and Metric Similar
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Instruments and Controls If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. Speedometer The speedometer shows the vehicle speed in both kilometers per hour (km/h) and miles per hour (mph). Odometer The odometer shows how far the vehicle has been driven, in either miles or kilometers. This vehicle has a tamper-resistant odometer. The digital odometer will read 999,999 if it is turned back.
Chevrolet Express Owner Manual - 2011 5-14 Black plate (14,1) Instruments and Controls Fuel Gauge The fuel gauge, when the ignition is on, indicates how much fuel is left in the vehicle fuel tank. An arrow on the fuel gauge indicates the side of the vehicle the fuel door is on. The gauge first indicates empty before the vehicle is out of fuel, and the fuel tank should be refueled soon. Metric English Listed are four situations customers might experience with the fuel gauge.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Instruments and Controls Engine Oil Pressure Gauge 5-15 A reading in the low pressure zone may be caused by a dangerously low oil level or other problem causing low oil pressure. Check the oil as soon as possible. { WARNING English Metric The oil pressure gauge shows the engine oil pressure in psi (pounds per square inch) or kPa (kilopascals) when the engine is running.
Chevrolet Express Owner Manual - 2011 5-16 Black plate (16,1) Instruments and Controls Engine Coolant Temperature Gauge See Engine Overheating on page 10‑25. Voltmeter Gauge English Metric This gauge shows the engine coolant temperature. It also provides an indicator of how hard the vehicle is working. During a majority of the operation, the gauge wil read 100°C (210°F) or less.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Instruments and Controls Readings in the low warning zone may occur when a large number of electrical accessories are operating in the vehicle and the engine is left at an idle for an extended period. This condition is normal since the charging system is not able to provide full power at engine idle. As engine speeds are increased, this condition should correct itself as higher engine speeds allow the charging system to create maximum power.
Chevrolet Express Owner Manual - 2011 5-18 Black plate (18,1) Instruments and Controls The front passenger safety belt warning light and chime may turn on if an object is put on the seat such as a briefcase, handbag, grocery bag, laptop or other electronic device. To turn off the warning light and or chime, remove the object from the seat or buckle the safety belt Airbag Readiness Light The system checks the airbag's electrical system for possible malfunctions.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Instruments and Controls United States Canada and Mexico 5-19 { WARNING { WARNING If the right front passenger airbag is turned off for a person who is not in a risk group identified by the national government, that person will not have the extra protection of an airbag. In a crash, the airbag will not be able to inflate and help protect the person sitting there.
Chevrolet Express Owner Manual - 2011 5-20 Black plate (20,1) Instruments and Controls Passenger Airbag Status Indicator If the vehicle has a passenger sensing system, the instrument panel will have a passenger airbag status indicator. See Passenger Sensing System on page 3‑35 for important safety information. United States Canada and Mexico When the vehicle is started, the passenger airbag status indicator will light ON and OFF, or the symbol for on and off, for several seconds as a system check.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Instruments and Controls Charging System Light This light comes on briefly when the ignition key is turned to START, but the engine is not running, as a check to show it is working. If it does not, have the vehicle serviced by your dealer. The light should go out once the engine starts. If it stays on, or comes on while driving, there could be a problem with the charging system.
Chevrolet Express Owner Manual - 2011 5-22 Black plate (22,1) Instruments and Controls Notice: If the vehicle is continually driven with this light on, after a while, the emission controls might not work as well, the vehicle fuel economy might not be as good, and the engine might not run as smoothly. This could lead to costly repairs that might not be covered by the vehicle warranty.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Instruments and Controls . Make sure to fuel the vehicle with quality fuel. Poor fuel quality causes the engine not to run as efficiently as designed and can cause: stalling after start-up, stalling when the vehicle is changed into gear, misfiring, hesitation on acceleration, or stumbling on acceleration. These conditions might go away once the engine is warmed up.
Chevrolet Express Owner Manual - 2011 5-24 Black plate (24,1) Instruments and Controls Brake System Warning Light The vehicle brake system consists of two hydraulic circuits. If one circuit is not working, the remaining circuit can still work to stop the vehicle. For normal braking performance, both circuits need to be working. If the warning light comes on, there could be a brake problem. Have the brake system inspected right away.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Instruments and Controls Antilock Brake System (ABS) Warning Light If the regular brake system warning light is also on, the vehicle does not have antilock brakes and there is a problem with the regular brakes. See Brake System Warning Light on page 5‑24. 5-25 StabiliTrak® Indicator Light Tow/Haul Mode Light For vehicles with the Antilock Brake System (ABS), this light comes on briefly when the engine is started.
Chevrolet Express Owner Manual - 2011 5-26 Black plate (26,1) Instruments and Controls Tire Pressure Light When the Light is On Steady This indicates that one or more of the tires are significantly underinflated. For vehicles with a Tire Pressure Monitor System (TPMS), this light comes on briefly when the engine is started. It provides information about tire pressures and the TPMS. A tire pressure message can accompany the light. See Tire Messages on page 5‑40 for more information.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Instruments and Controls Engine Oil Pressure Light { WARNING Do not keep driving if the oil pressure is low. The engine can become so hot that it catches fire. Someone could be burned. Check the oil as soon as possible and have the vehicle serviced. Notice: Lack of proper engine oil maintenance can damage the engine. The repairs would not be covered by the vehicle warranty. Always follow the maintenance schedule for changing engine oil.
Chevrolet Express Owner Manual - 2011 5-28 Black plate (28,1) Instruments and Controls High-Beam On Light Cruise Control Light Information Displays Driver Information Center (DIC) This vehicle has a Driver Information Center (DIC). This light comes on when the high-beam headlamps are in use. The cruise control light comes on whenever the cruise control is set. See Headlamp High/Low-Beam Changer on page 6‑3 for more information. The light goes out when the cruise control is turned off.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Instruments and Controls If the vehicle has these features, the DIC also displays the compass direction and the outside air temperature when viewing the trip and fuel information. The compass direction appears on the top right corner of the DIC display. The outside air temperature automatically appears in the bottom right corner of the DIC display.
Chevrolet Express Owner Manual - 2011 5-30 Black plate (30,1) Instruments and Controls Trip/Fuel Menu Items 3 (Trip/Fuel): Press this button to scroll through the following menu items: Odometer Press 3 until XX km (mi) displays. This display shows the distance the vehicle has been driven in either kilometers (km) or miles (mi). Trip Odometers Press 3 until A or B displays.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Instruments and Controls number may change even though the same amount of fuel is in the fuel tank. This is because different driving conditions produce different fuel economies. Generally, freeway driving produces better fuel economy than city driving. If the vehicle is low on fuel, the FUEL LEVEL LOW message will be displayed. See “FUEL LEVEL LOW” under Fuel System Messages on page 5‑37 for more information.
Chevrolet Express Owner Manual - 2011 5-32 Black plate (32,1) Instruments and Controls Vehicle Information Menu Items T (Vehicle Information): Press this button to scroll through the following menu items: Oil Life In addition to the engine oil life system monitoring the oil life, additional maintenance is recommended in the Maintenance Schedule in this manual. See Scheduled Maintenance on page 11‑3 for more information. Press T until OIL LIFE REMAINING displays.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Instruments and Controls Engine Hours Change Compass Zone Press T until ENGINE HOURS displays. This display shows the total number of hours the engine has run. The vehicle may have this feature. To change the compass zone through the DIC, see Compass on page 5‑5. Relearn Tire Positions Calibrate Compass The vehicle may have this display. To access this display, the vehicle must be in P (Park).
Chevrolet Express Owner Manual - 2011 5-34 Black plate (34,1) Instruments and Controls Battery Voltage and Charging Messages SERVICE BATTERY CHARGING SYSTEM On some vehicles, this message displays if there is a problem with the battery charging system. Under certain conditions, the charging system light may also turn on in the instrument panel cluster. See Charging System Light on page 5‑21. Driving with this problem could drain the battery. Turn off all unnecessary accessories.
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Instruments and Controls LEFT REAR DOOR OPEN RIGHT REAR DOOR OPEN On some vehicles, this message displays and a chime sounds if the driver side rear door is not fully closed and the vehicle is in a drive gear. Stop and turn off the vehicle, check the door for obstructions, and close the door again. Check to see if the message still appears on the DIC.
Chevrolet Express Owner Manual - 2011 5-36 Black plate (36,1) Instruments and Controls ENGINE OVERHEATED STOP ENGINE Notice: If you drive the vehicle while the engine is overheating, severe engine damage may occur. If an overheat warning appears on the instrument panel cluster and/or DIC, stop the vehicle as soon as possible. See Engine Overheating on page 10‑25 for more information. This message displays and a chime sounds if the engine cooling system reaches unsafe temperatures for operation.
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Instruments and Controls 5-37 Engine Power Messages Fuel System Messages Key and Lock Messages ENGINE POWER IS REDUCED FUEL LEVEL LOW This message displays and a chime sounds when the cooling system temperature gets too hot and the engine further enters the engine coolant protection mode. See Engine Overheating on page 10‑25 for further information. This message displays and a chime sounds if the fuel level is low.
Chevrolet Express Owner Manual - 2011 5-38 Black plate (38,1) Instruments and Controls TURN SIGNAL ON This message displays and a chime sounds if a turn signal is left on for 1.2 km (3/4 of a mile). Move the turn signal/multifunction lever to the off position. Ride Control System Messages SERVICE STABILITRAK If the vehicle has StabiliTrak® and this message displays, it means there may be a problem with the StabiliTrak system. If you see this message, try to reset the system.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Instruments and Controls There are several conditions that can cause this message to appear. . . . . One condition is overheating, which could occur if StabiliTrak activates continuously for an extended period of time. The message also displays if the brake system warning light is on. See Brake System Warning Light on page 5‑24.
Chevrolet Express Owner Manual - 2011 5-40 Black plate (40,1) Instruments and Controls Service Vehicle Messages SERVICE A/C SYSTEM This message displays when the electronic sensors that control the air conditioning and heating systems are no longer working. Have the climate control system serviced by your dealer if you notice a drop in heating and air conditioning efficiency. SERVICE VEHICLE SOON This message displays when a non-emissions related malfunction occurs.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Instruments and Controls TIRE LEARNING ACTIVE Transmission Messages If the vehicle has the Tire Pressure Monitor System (TPMS), this message displays when the system is re-learning the tire positions on the vehicle. See Driver Information Center (DIC) on page 5‑28 for more information. The tire positions must be re-learned after rotating the tires or after replacing a tire or sensor.
Chevrolet Express Owner Manual - 2011 5-42 Black plate (42,1) Instruments and Controls Vehicle Personalization This vehicle may have customization capabilities that allow you to program certain features to one preferred setting. Customization features can only be programmed to one setting on the vehicle and cannot be programmed to a preferred setting for two different drivers. All of the customization options may not be available on your vehicle. Only the options available will be displayed on the DIC.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Instruments and Controls 5-43 LANGUAGE AUTO DOOR LOCK AUTO DOOR UNLOCK This feature allows you to select the language in which the DIC messages will appear. This feature allows you to select when the doors will automatically lock. Press U until the LANGUAGE screen appears on the DIC display. Press V once to access the settings for this feature.
Chevrolet Express Owner Manual - 2011 5-44 Black plate (44,1) Instruments and Controls ALL IN PARK (default): All of the doors will unlock when the vehicle is shifted into P (Park). NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press V while the desired setting is displayed on the DIC. REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) transmitter.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Instruments and Controls Then press U to scroll through the following settings: LIGHTS OFF: The exterior lamps will not flash when you press K on the RKE transmitter. LIGHTS ON (default): The exterior lamps will flash when you press K on the RKE transmitter. NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press V while the desired setting is displayed on the DIC.
Chevrolet Express Owner Manual - 2011 5-46 Black plate (46,1) Instruments and Controls To select a setting, press V while the desired setting is displayed on the DIC. APPROACH LIGHTING This feature allows you to select whether or not to have the exterior lamps turn on briefly during low light periods after unlocking the vehicle using the Remote Keyless Entry (RKE) transmitter. Press U until APPROACH LIGHTING appears on the DIC display. Press V once to access the settings for this feature.
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Instruments and Controls NO CHANGE: No change will be made to this feature. The current setting will remain. There is no default for chime volume. The volume will stay at the last known setting. To select a setting, press V while the desired setting is displayed on the DIC. FACTORY SETTINGS This feature allows you to set all of the customization features back to their factory default settings.
Chevrolet Express Owner Manual - 2011 5-48 Black plate (48,1) Instruments and Controls 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Lighting Lighting Exterior Lighting Exterior Lamp Controls Exterior Lighting Exterior Lamp Controls . . . . . . . . Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . Flash-to-Pass . . . . . . . . . . . . . . . . . Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . Automatic Headlamp System . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 6-2 Lighting AUTO (Automatic): Turns on the headlamps automatically at normal brightness, together with the following: . Parking Lamps . Instrument Panel Lights . . Black plate (2,1) Taillamps License Plate Lamps ; (Parking Lamps): Turns on the parking lamps together with the following: . Instrument Panel Lights . Taillamps . License Plate Lamps 2 (Headlamps): Turns on the headlamps together with the following lamps listed below. . Parking Lamps .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Lighting Headlamp High/ Low-Beam Changer 2 3 (Headlamp High/Low‐Beam Changer): Pull the turn signal lever all the way toward you to change the headlamps from low to high beam. Then release it. Flash-to-Pass This feature is used to signal to the vehicle ahead that you want to pass. If the headlamps are off or in the low‐beam position, pull the turn signal lever toward you to momentarily switch to high‐beams.
Chevrolet Express Owner Manual - 2011 6-4 Black plate (4,1) Lighting Automatic Headlamp System When it is dark enough outside and the headlamp switch is in AUTO, the automatic headlamp system turns on the headlamps, along with the taillamps, sidemarker, parking lamps, roof marker lamps, and the instrument panel lights. The radio lights will also be dim. To turn off the automatic headlamp system, turn the exterior lamps switch to the off position and then release.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Lighting Turn and Lane-Change Signals The lever returns to its starting position when released. Interior Lighting If after signaling a turn or lane change the arrow flashes rapidly or does not come on, a signal bulb may be burned out. Instrument Panel Illumination Control Have the bulbs replaced. If the bulb is not burned out, check the fuse. See Fuses and Circuit Breakers on page 10‑45.
Chevrolet Express Owner Manual - 2011 6-6 Black plate (6,1) Lighting Dome Lamps Dome Lamp Override The dome lamps come on when any door is opened. They turn off after all the doors are closed. The DOME OFF E button is located above the instrument panel brightness knob. The instrument panel brightness knob extends when D is pressed. To manually turn on the dome lamps, press D then turn the knob clockwise to the farthest position.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Lighting Lighting Features Entry/Exit Lighting The vehicle has an illuminated entry/exit feature. The dome lamps come on if the E button is in the out position, when a door is opened or the key is removed from the ignition. Battery Load Management The vehicle may have Electric Power Management (EPM) that estimates the battery's temperature and state of charge. It then adjusts the voltage for best performance and extended life of the battery.
Chevrolet Express Owner Manual - 2011 6-8 Black plate (8,1) Lighting 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Infotainment System Infotainment System Audio Players CD Player . . . . . . . . . . . . . . . . . . . 7-13 Auxiliary Devices . . . . . . . . . . . . 7-18 Phone Introduction Infotainment . . . . . . . . . . . . . . . . . . . 7-1 Theft-Deterrent Feature . . . . . . . 7-2 Operation . . . . . . . . . . . . . . . . . . . . . 7-3 Radio AM-FM Radio . . . . . . . . . . . . . . . . . 7-8 Satellite Radio . . . . . . . . . . . . . . . 7-10 Radio Reception .
Chevrolet Express Owner Manual - 2011 7-2 Black plate (2,1) Infotainment System To minimize taking your eyes off the road while driving, do the following while the vehicle is parked: . Become familiar with the operation and controls of the audio system. . Set up the tone, speaker adjustments, and preset radio stations. For more information, see Defensive Driving on page 9‑2. Notice: Contact your dealer before adding any equipment.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Infotainment System Operation AM-FM Radio 7-3
Chevrolet Express Owner Manual - 2011 7-4 Black plate (4,1) Infotainment System 4 (Information) (AM-FM Radio and AM-FM Radio with CD): Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as: Channel, Song, Artist, and CAT (category) can display.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Infotainment System Speed Compensated Volume (SCV): Radios with Speed Compensated Volume (SCV) automatically adjust the radio volume to compensate for road and wind noise as the vehicle's speed changes while driving, so that the volume level stays consistent. To activate SCV: 1. Set the radio volume to the desired level. 2. Press the MENU button to display the radio setup menu. 3.
Chevrolet Express Owner Manual - 2011 7-6 Infotainment System 3. Adjust the setting by doing one of the following: . Black plate (6,1) Turn the f knob clockwise or counterclockwise. . Press the ¨ SEEK, or © SEEK. . Press the \ FWD, or s REV. If a station's frequency is weak or if there is static, decrease the treble. To quickly adjust bass, midrange, or treble to the middle position, press the softkey positioned under the BASS, MID, or TREB tab for more than two seconds.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Infotainment System Adjusting the Speakers (Balance/Fade) (All Except AM-FM Radio and Radio with CD) BAL/FADE (Balance/Fade): To adjust the balance or fade: 1. Press the f knob until the speaker control tabs display. 2. Highlight the desired speaker control tab by doing one of the following: f knob. . Press the . Press the softkey under the desired tab. 3. Adjust the setting by doing one of the following: .
Chevrolet Express Owner Manual - 2011 7-8 Black plate (8,1) Infotainment System Radio Finding a Station AM-FM Radio BAND: Press to switch between FM1, FM2, AM and XM. The selection displays. Radio Data System (RDS) The Radio may have a Radio Data System (RDS). The RDS feature is available for use only on FM stations that broadcast RDS information. This system relies upon receiving specific information from these stations and only works when the information is available.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Infotainment System 7-9 4. Press and hold one of the six numbered softkeys for three seconds until a beep sounds. When that softkey is pressed and released, the station that was set, returns. Press the FAV button to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM and FM stations. The number of favorites pages can be setup using the MENU button.
Chevrolet Express Owner Manual - 2011 7-10 Black plate (10,1) Infotainment System Satellite Radio Finding a Category (CAT) Station CAT (Category): The CAT button is used to find XM™ stations while the radio is in the XM™ mode. XM™ is a satellite radio service that is based in the United States and Canada only. Finding a Station BAND: Press to switch between FM1, FM2, AM, and XM. The selection displays. f (Tune): Turn clockwise or counterclockwise to increase or decrease the station frequency.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Infotainment System Storing a Radio Station as a Favorite Drivers are encouraged to set up their radio station favorites while the vehicle is parked. Tune to favorite stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature. See Defensive Driving on page 9‑2.
Chevrolet Express Owner Manual - 2011 7-12 Black plate (12,1) Infotainment System Radio Reception FM Stereo Frequency interference and static can occur during normal radio reception if items such as cell phone chargers, vehicle convenience accessories, and external electronic devices are plugged into the accessory power outlet. If there is interference or static, unplug the item from the accessory power outlet.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Infotainment System Audio Players CD Player Care of the CD Player Do not add any label to a CD. It could get caught in the CD. If a CD is recorded on a personal computer and a description label is needed, try labeling the top of the recorded CD with a marking pen. The use of CD lens cleaners is not advised, due to the risk of contaminating the lens of the CD optics with lubricants internal to the CD player mechanism.
Chevrolet Express Owner Manual - 2011 7-14 Black plate (14,1) Infotainment System Playing a CD If the ignition or radio is turned off with a CD in the player, it stays in the player. When the ignition or radio is turned on, the CD starts playing where it stopped, if it was the last selected audio source. When a CD is inserted, the CD symbol displays on the left side of the radio display. As each new track starts to play, the track number displays.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Infotainment System For the Radio with CD (MP3) and Radio with USB and CD (MP3): Compressed Audio or Mixed Mode Discs 1. Press the softkey positioned under the RDM tab until Random Current Disc displays. The radio can play discs that contain both uncompressed CD audio and MP3 files. If both formats are on the disc, the radio reads all MP3 files first, then the uncompressed CD audio files. 2. Press the softkey again to turn off random play.
Chevrolet Express Owner Manual - 2011 7-16 Infotainment System Tracks are played in the following order: . . Black plate (16,1) Play begins from the first track in the first playlist and continues sequentially through all tracks in each playlist. When the last track of the last playlist has played, play continues from the first track of the first playlist. Play begins from the first track in the first folder and continues sequentially through all tracks in each folder.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Infotainment System ¨ SEEK: Press to go to the next track. Press and hold or press multiple times to continue moving forward through tracks. c T (Next Folder): s REV (Reverse): Press and hold to reverse playback quickly. Sound is heard at a reduced volume and the elapsed time of the file displays. Release s REV to resume playing. RDM (Random): Press to listen to tracks in random, rather than sequential order.
Chevrolet Express Owner Manual - 2011 7-18 Black plate (18,1) Infotainment System The album name displays on the second line between the arrows, and songs from the current album begin to play. Once all songs from that album have played, the player moves to the next album in alphabetical order on the CD and begins playing MP3's from that album. . The CD is dirty, scratched, wet, or upside down. Auxiliary Devices . The air is very humid. If so, wait about an hour and try again.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Infotainment System For optimal sound quality, increase the portable audio device's volume to the loudest level. It is always best to power the portable audio device through its own battery while playing. O (Power/Volume): Turn clockwise or counterclockwise to increase or decrease the volume of the portable player. Additional volume adjustments might have to be made from the portable device if the volume is not loud or soft enough.
Chevrolet Express Owner Manual - 2011 7-20 Black plate (20,1) Infotainment System USB‐Supported File and Folder Structure The radio supports: . Up to 700 folders . Up to 8 folders in depth . Up to 65,535 files. . Folder and file names up to 64 bytes . Files with an .mp3 or .wma file extension . AAC files stored on an iPod . FAT16 . FAT32 Connecting a USB Storage Device or iPod® The USB port can be used to control an iPod or a USB storage device.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Infotainment System \ FWD (Fast Forward): Press and hold to advance playback quickly. Sound is heard at a reduced volume. Release \ FWD to resume playing. The elapsed time of the file displays. 4 (Information): Press to display additional information about the selected track. Using Softkeys to Control a USB Storage Device or iPod The five softkeys below the radio display are used to control the functions listed below. To use the softkeys: 1.
Chevrolet Express Owner Manual - 2011 7-22 Black plate (22,1) Infotainment System h (Music Navigator): Press the softkey below h to view and select a file on an iPod, using the iPod's menu system. Files are sorted by: . Playlists . Artists . Albums . Genres . Songs . Composers . First softkey, first item in the list. . Second softkey, 1% through the list each time the softkey is pressed. . Third softkey, 5% through the list each time the softkey is pressed. .
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Infotainment System Shuffle Functionality Phone To use Shuffle: Press the softkey below >, 2, <, or = to select between Shuffle Off, Shuffle All Songs/ Shuffle Songs, Shuffle Album, or Shuffle Folder. > (Shuffle Off): Press the softkey below 2 to turn shuffle off. This is the default mode when a USB storage device or iPod is first connected.
Chevrolet Express Owner Manual - 2011 7-24 Black plate (24,1) Infotainment System Bluetooth Controls Pairing Information Use the buttons located on the steering wheel to operate the in‐vehicle Bluetooth system. See Steering Wheel Controls on page 5‑2 for more information. . Up to five cell phones can be paired to the Bluetooth system. . The pairing process is disabled when the vehicle is moving. 3. Say “Pair.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Infotainment System Listing All Paired and Connected Phones The system can list all cell phones paired to it. If a paired cell phone is also connected to the vehicle, the system responds with “is connected” after that phone name. 1. Press and hold two seconds. b g for 2. Say “Bluetooth.” 3. Say “List.
Chevrolet Express Owner Manual - 2011 7-26 Black plate (26,1) Infotainment System Using the “Store” Command 1. Press and hold two seconds. b g for 2. Say “Store.” 3. Say the phone number or group of numbers you want to store all at once with no pauses, then follow the directions given by the system to save a name tag for this number. Using the “Digit Store” Command If an unwanted number is recognized by the system, say “Clear” at any time to clear the last number.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Infotainment System Using the “Dial” or “Call” Command 1. Press and hold two seconds. b g for 2. Say “Digit Dial.” 1. Press and hold two seconds. 2. Say “Dial” or “Call.” 3. Say the entire number without pausing, or say the name tag. Once connected, the person called will be heard through the audio speakers. Using the “Digit Dial” Command The digit dial command allows a phone number to be dialed by entering the digits one at a time.
Chevrolet Express Owner Manual - 2011 7-28 Black plate (28,1) Infotainment System Three‐Way Calling Muting a Call Three‐way calling must be supported on the cell phone and enabled by the wireless service carrier. During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. 1. While on a call, press b g. To mute a call, press then say “Mute call.” . To cancel mute, press b then say “Un‐mute call.” 2. Say “Three‐way call.” 3.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Infotainment System Voice Pass-Thru Voice pass‐thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. To access contacts stored in the cell phone: 1. Press and hold two seconds. b g for 2. Say “Bluetooth.” The system responds “Bluetooth ready,” followed by a tone. 3. Say “Voice.” The system responds “OK, accessing .
Chevrolet Express Owner Manual - 2011 7-30 Black plate (30,1) Infotainment System 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems The heating, cooling, and ventilation for the vehicle can be controlled with this system. Climate Control Systems . . . . . . 8-1 Rear Heating System . . . . . . . . . 8-3 Rear Climate Control System . . . . . . . . . . . . . . . . . . . . . . 8-4 Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-6 Vehicles Without Air Conditioning A.
Chevrolet Express Owner Manual - 2011 8-2 Black plate (2,1) Climate Controls H (Vent): Air is directed to the instrument panel outlets. Do not drive the vehicle until all the windows are clear. ) (Bi-Level): Air is divided between the instrument panel and floor outlets, with some air directed toward the windshield. 6 (Floor): Air is directed to the floor outlets with some air directed to the windshield and side windows. - (Defog): This mode clears the windows of fog or moisture.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Climate Controls On hot days, open the windows to let hot inside air escape; then close them. This helps to reduce the time needed for the vehicle to cool down and the system operates more efficiently. # (Air Conditioning): Cools and dehumidifies the air inside of the vehicle. V (Maximum Air Conditioning): Cools the air inside the vehicle faster, by recirculating the inside air.
Chevrolet Express Owner Manual - 2011 8-4 Black plate (4,1) Climate Controls Q (High): This position supplies the most amount of heat to the rear-seating area. c (Medium): This position supplies half the amount of heat to the rear‐seating area. Rear Climate Control System For vehicles with a rear heating and air-conditioning system, it maintains the temperature, fan speed and air delivery for the rear-seat passengers only. It also works with the main climate-control system in the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Climate Controls 8-5 AUX (Auxiliary): Turn the fan knob on the front climate control panel to AUX to let rear seat passengers use the control panel in the rear seating area. This disables the front control panel. To return control to the front panel, move the fan knob out of AUX. 9 : Turns the system off. 9 (Fan Control): Turn clockwise Rear Climate Control Panel A. Fan Control B. Air Delivery Mode Control C.
Chevrolet Express Owner Manual - 2011 8-6 Black plate (6,1) Climate Controls Air Delivery Mode Control: Turn clockwise or counterclockwise to change the direction of the airflow in the rear seating area. Be sure to keep the area under the front seats clear of any objects so that the air inside of the vehicle can circulate effectively. To change the current mode, select one of the following: For information on how to use the main climate control system, see Climate Control Systems on page 8‑1.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Driving and Operating Driving and Operating Shifting Into Park . . . . . . . . . . . . 9-22 Shifting Out of Park . . . . . . . . . . 9-23 Parking Over Things That Burn . . . . . . . . . . . . . . . . . . 9-23 Engine Exhaust Driving Information Defensive Driving . . . . . . . . . . . . . 9-2 Drunk Driving . . . . . . . . . . . . . . . . . 9-2 Control of a Vehicle . . . . . . . . . . . 9-3 Braking . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 9-2 Black plate (2,1) Driving and Operating Driving Information Defensive Driving Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3‑8. { WARNING Assume that other road users (pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready. In addition: .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Driving and Operating Medical research shows that alcohol in a person's system can make crash injuries worse, especially injuries to the brain, spinal cord, or heart. This means that when anyone who has been drinking — driver or passenger — is in a crash, that person's chance of being killed or permanently disabled is higher than if the person had not been drinking.
Chevrolet Express Owner Manual - 2011 9-4 Black plate (4,1) Driving and Operating If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. If the brakes are pumped, the pedal could get harder to push down. If the engine stops, there will still be some power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Driving and Operating collision. Then steer around the problem, to the left or right depending on the space available. The fact that such emergency situations are always possible is a good reason to practice defensive driving at all times and wear safety belts properly. Off-Road Recovery The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. An emergency like this requires close attention and a quick decision.
Chevrolet Express Owner Manual - 2011 9-6 Black plate (6,1) Driving and Operating Skidding In a skid, a driver can lose control of the vehicle. Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible. The three types of skids correspond to the vehicle's three control systems. In the braking skid, the wheels are not rolling.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Driving and Operating WARNING (Continued) If this happens, you and other vehicle occupants could drown. Do not ignore police warnings and be very cautious about trying to drive through flowing water. Hydroplaning Hydroplaning is dangerous. Water can build up under the vehicle's tires so they actually ride on the water. This can happen if the road is wet enough and you are going fast enough.
Chevrolet Express Owner Manual - 2011 9-8 Driving and Operating Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: . Keep the vehicle serviced and in good shape. . Check all fluid levels and brakes, tires, cooling system, and transmission. . Black plate (8,1) Shift to a lower gear when going down steep or long hills.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Driving and Operating Winter Driving Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in even less traction. Avoid driving on wet ice or in freezing rain until roads can be treated with salt or sand. Drive with caution, whatever the condition. Accelerate gently so traction is not lost.
Chevrolet Express Owner Manual - 2011 9-10 Black plate (10,1) Driving and Operating { WARNING Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. If the vehicle is stuck in the snow: .
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Driving and Operating If it takes some time for help to arrive, now and then when you run the engine, push the accelerator pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel. If the Vehicle is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow.
Chevrolet Express Owner Manual - 2011 9-12 Black plate (12,1) Driving and Operating Vehicle Load Limits It is very important to know how much weight the vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed options. Two labels on the vehicle show how much weight it was designed to carry, the Tire and Loading Information label and the Certification/Tire label. WARNING (Continued) the way the vehicle handles.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Driving and Operating the front and rear axle. See “Certification/Tire Label” later in this section. Steps for Determining Correct Load Limit 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle's placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3.
Chevrolet Express Owner Manual - 2011 9-14 Black plate (14,1) Driving and Operating The combined weight of the driver, passengers, and cargo should never exceed the vehicle capacity weight. Certification/Tire Label Example 2 Example 3 A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) A. Maximum Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg (750 lbs) B.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Driving and Operating This is called Gross Vehicle Weight Rating (GVWR). The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo. The Certification/Tire label also tells you the maximum weights for the front and rear axles, called Gross Axle Weight Rating (GAWR). To find out the actual loads on the front and rear axles, you need to go to a weigh station and weigh the vehicle. Your dealer can help you with this.
Chevrolet Express Owner Manual - 2011 9-16 Black plate (16,1) Driving and Operating { WARNING Things you put inside the vehicle can strike and injure people in a sudden stop or turn, or in a crash. . Put things in the cargo area of the vehicle. Try to spread the weight evenly. . Never stack heavier things, like suitcases, inside the vehicle so that some of them are above the tops of the seats. (Continued) .
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Driving and Operating . . Avoid making hard stops for the first 322 km (200 miles) or so. During this time the new brake linings are not yet broken in. Hard stops with new linings can mean premature wear and earlier replacement. Follow this breaking-in guideline every time you get new brake linings. Do not tow a trailer during break-in. See Trailer Towing on page 9‑50 for the trailer towing capabilities of the vehicle and more information.
Chevrolet Express Owner Manual - 2011 9-18 Black plate (18,1) Driving and Operating 3. Come to a complete stop, shift to P (Park), and turn the ignition to LOCK/OFF. On vehicles with an automatic transmission, the shift lever must be in P (Park) to turn the ignition switch to the LOCK/OFF position. 4. Set the parking brake. See Parking Brake on page 9‑34. { WARNING Turning off the vehicle while moving may cause loss of power assist in the brake and steering systems and disable the airbags.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Driving and Operating Operate the engine and transmission gently to allow the oil to warm up and lubricate all moving parts. The vehicle has a Computer-Controlled Cranking System. This feature assists in starting the engine and protects components. If the ignition key is turned to the START position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the vehicle starts.
Chevrolet Express Owner Manual - 2011 9-20 Black plate (20,1) Driving and Operating Fast Idle System If the vehicle has this feature it is available only with cruise control. The manual fast idle switch is operated using the cruise control buttons located on the left hand side of the steering wheel. This system can be used to increase engine idle speed whenever the following conditions are met: When the fast idle is active the Driver Information Center (DIC) will display “FAST IDLE ON.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Driving and Operating To Use the Engine Coolant Heater 1. Turn off the engine. 2. Open the hood and unwrap the electrical cord. The cord for the engine coolant heater is located on the driver side of the engine compartment and is attached to the hose for the power steering reservoir. 3. Plug it into a normal, grounded 110-volt AC outlet. { WARNING Plugging the cord into an ungrounded outlet could cause an electrical shock.
Chevrolet Express Owner Manual - 2011 9-22 Black plate (22,1) Driving and Operating Shifting Into Park { WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, use the steps that follow.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Driving and Operating If torque lock does occur, you may need to have another vehicle push yours a little uphill to take some of the pressure from the parking pawl in the transmission, so you can pull the shift lever out of P (Park). Shifting Out of Park The vehicle has an automatic transmission shift lock control system. You have to fully apply the brakes before you can shift from P (Park) when the ignition is in ON/RUN or ACC/ACCESSORY.
Chevrolet Express Owner Manual - 2011 9-24 Black plate (24,1) Driving and Operating Engine Exhaust { WARNING Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if: . The vehicle idles in areas with poor ventilation (parking garages, tunnels, deep snow that may block underbody airflow or tail pipes). . The exhaust smells or sounds strange or different. .
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Driving and Operating { WARNING It can be dangerous to get out of the vehicle if the automatic transmission shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running unless you have to. If you have left the engine running, the vehicle can move suddenly. You or others could be injured.
Chevrolet Express Owner Manual - 2011 9-26 Black plate (26,1) Driving and Operating . R (Reverse): Use this gear to back up. WARNING (Continued) Notice: Shifting to R (Reverse) while the vehicle is moving forward could damage the transmission. The repairs would not be covered by the vehicle warranty. Shift to R (Reverse) only after the vehicle is stopped. To rock the vehicle back and forth to get out of snow, ice, or sand without damaging the transmission, see If the Vehicle is Stuck on page 9‑11.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Driving and Operating If the shift stabilization feature determines that a current vehicle speed cannot be maintained, the transmission does not upshift and instead holds the current gear. In some cases, this could appear to be a delayed shift, however the transmission is operating normally. The transmission uses adaptive shift controls.
Chevrolet Express Owner Manual - 2011 9-28 Black plate (28,1) Driving and Operating When you shift to 1 (First) it provides the lowest gear appropriate to current road speed and continues to downshift as the vehicle slows, eventually downshifting to 1 (First) gear. The transmission can be held in 1 (First) gear using Range Selection Mode or the shift lever. See “Range Selection Mode” under Manual Mode on page 9‑30.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Driving and Operating If you cannot shift out of P (Park), ease pressure on the shift lever and push the shift lever all the way into P (Park) as you maintain brake application. Then move the shift lever into another gear. See Shifting Out of Park on page 9‑23. R (Reverse): Use this gear to back up. Notice: Shifting to R (Reverse) while the vehicle is moving forward could damage the transmission.
Chevrolet Express Owner Manual - 2011 9-30 Black plate (30,1) Driving and Operating You should use 3 (Third) (or a lower gear as needed) when towing a trailer to minimize heat build-up and extend the life of the transmission. 2 (Second): This position reduces vehicle speed even more than 3 (Third) without using the brakes. You can use 2 (Second) on hills. It can help control vehicle speed as you go down steep mountain roads, but then you would also want to use the brakes off and on.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Driving and Operating Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9‑31. Tow/Haul Mode While using Range Selection Mode, Cruise Control and the Tow/Haul Mode can be used. Notice: Spinning the tires or holding the vehicle in one place on a hill using only the accelerator pedal may damage the transmission. The repair will not be covered by the vehicle warranty. If you are stuck, do not spin the tires.
Chevrolet Express Owner Manual - 2011 9-32 Black plate (32,1) Driving and Operating Cruise Grade Braking (Six Speed Automatic Transmission) Drive Systems Brakes All-Wheel Drive Cruise Grade Braking operates only while Cruise Control is engaged in Tow/Haul Mode. Cruise Grade Braking assists in maintaining desired vehicle speeds when driving on downhill grades in cruise control by automatically shifting to lower gears when the cruise set speed is exceeded.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Driving and Operating If driving safely on a wet road and it becomes necessary to slam on the brakes and continue braking to avoid a sudden obstacle, a computer senses that the wheels are slowing down. If one of the wheels is about to stop rolling, the computer will separately work the brakes at each wheel. ABS can change the brake pressure to each wheel, as required, faster than any driver could.
Chevrolet Express Owner Manual - 2011 9-34 Black plate (34,1) Driving and Operating Parking Brake To release the parking brake, hold the regular brake pedal down. Pull the handle, located just above the parking brake pedal, with the parking brake symbol, to release the parking brake. If the ignition is on when the parking brake is released, the brake system warning light will go off. To set the parking brake, hold the regular brake pedal, then push down the parking brake pedal.
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Driving and Operating When the vehicle is started and begins to move, the system performs several diagnostic checks to insure there are no problems. The system may be heard or felt while it is working. This is normal and does not mean there is a problem with the vehicle. The system should initialize before the vehicle reaches 32 km/h (20 mph). In some cases, it may take approximately 3.2 km (2 mi) of driving before the system initializes.
Chevrolet Express Owner Manual - 2011 9-36 Black plate (36,1) Driving and Operating When activated, the StabiliTrak system may reduce engine power to the wheels and apply braking to individual wheels as necessary to assist the driver with vehicle directional control. If cruise control is being used when StabiliTrak activates, the cruise control automatically disengages. The cruise control can be re-engaged when road conditions allow. See Cruise Control on page 9‑37.
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Driving and Operating Cruise Control { WARNING Cruise control can be dangerous where you cannot drive safely at a steady speed. So, do not use the cruise control on winding roads or in heavy traffic. Cruise control can be dangerous on slippery roads. On such roads, fast changes in tire traction can cause excessive wheel slip, and you could lose control. Do not use cruise control on slippery roads.
Chevrolet Express Owner Manual - 2011 9-38 Black plate (38,1) Driving and Operating Setting Cruise Control Resuming a Set Speed If the cruise button is on when not in use, it could get bumped and go into cruise when not desired. Keep the cruise control switch off when cruise is not being used. If the cruise control is set at a desired speed and then the brakes are applied, the cruise control is disengaged without erasing the set speed from memory.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Driving and Operating 9-39 Using Cruise Control on Hills Ending Cruise Control Erasing Speed Memory How well the cruise control will work on hills depends upon the vehicle speed, load, and the steepness of the hills. When going up steep hills, you might have to step on the accelerator pedal to maintain the vehicle speed. When going downhill, you might have to brake or shift to a lower gear to keep the vehicle speed down.
Chevrolet Express Owner Manual - 2011 9-40 Black plate (40,1) Driving and Operating Fuel Recommended Fuel For diesel engine vehicles, see “Fuel for Diesel Engines” in the Duramax Diesel Supplement. Use regular unleaded gasoline with a posted octane rating of 87 or higher. If the octane rating is less than 87, an audible knocking noise, commonly referred to as spark knock, might be heard when driving. If this occurs, use a gasoline rated at 87 octane or higher as soon as possible.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Driving and Operating Gasoline Specifications (U.S. and Canada Only) At a minimum, gasoline should meet ASTM specification D 4814 in the United States or CAN/CGSB‐3.5 or 3.511 in Canada. Some gasolines contain an octane-enhancing additive called methylcyclopentadienyl manganese tricarbonyl (MMT). We recommend against the use of gasolines containing MMT. See Fuel Additives on page 9‑41 for additional information.
Chevrolet Express Owner Manual - 2011 9-42 Black plate (42,1) Driving and Operating For customers who do not use TOP TIER Detergent Gasoline regularly, one bottle of GM Fuel System Treatment PLUS, added to the fuel tank at every engine oil change, can help clean deposits from fuel injectors and intake valves. GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors. It is available at your dealer.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Driving and Operating At a minimum, E85 should meet ASTM Specification D 5798. By definition, this means that fuel labeled E85 will have an ethanol content between 70% and 85%. Filling the fuel tank with fuel mixtures that do not meet ASTM specifications can affect driveability and could cause the malfunction indicator lamp to come on.
Chevrolet Express Owner Manual - 2011 9-44 Black plate (44,1) Driving and Operating Filling the Tank { WARNING { WARNING Fuel vapor burns violently and a fuel fire can cause bad injuries. To help avoid injuries to you and others, read and follow all the instructions on the fuel pump island. Turn off the engine when refueling. Do not smoke near fuel or when refueling the vehicle. Do not use cellular phones. Keep sparks, flames, and smoking materials away from fuel.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Driving and Operating This would allow fuel to evaporate into the atmosphere. See Malfunction Indicator Lamp on page 5‑21. { WARNING If a fire starts while you are refueling, do not remove the nozzle. Shut off the flow of fuel by shutting off the pump or by notifying the station attendant. Leave the area immediately. Notice: If you need a new fuel cap, be sure to get the right type. Your dealer can get one for you.
Chevrolet Express Owner Manual - 2011 9-46 Black plate (46,1) Driving and Operating Towing General Towing Information Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for towing a trailer. vehicle such as a motor home, see Recreational Vehicle Towing on page 10‑93. . . For information on equipment to tow a trailer, see “Towing Equipment.
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Driving and Operating Driving with a Trailer { WARNING When towing a trailer, exhaust gases may collect at the rear of the vehicle and enter if the liftgate, trunk/hatch, or rear-most window is open. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. To maximize safety when towing a trailer: .
Chevrolet Express Owner Manual - 2011 9-48 Black plate (48,1) Driving and Operating Passing More passing distance is needed when towing a trailer. Because the rig is longer, it is necessary to go much farther beyond the passed vehicle before returning to the lane. Backing Up Hold the bottom of the steering wheel with one hand. Then, to move the trailer to the left, move that hand to the left. To move the trailer to the right, move your hand to the right.
Chevrolet Express Owner Manual - 2011 Black plate (49,1) Driving and Operating Parking on Hills { WARNING Parking the vehicle on a hill with the trailer attached can be dangerous. If something goes wrong, the rig could start to move. People can be injured, and both the vehicle and the trailer can be damaged. When possible, always park the rig on a flat surface. 3. When the wheel chocks are in place, release the brake pedal until the chocks absorb the load. 4. Reapply the brake pedal.
Chevrolet Express Owner Manual - 2011 9-50 Black plate (50,1) Driving and Operating Trailer Towing If the vehicle has a diesel engine, see the Duramax® diesel supplement for more information. { WARNING The driver can lose control when pulling a trailer if the correct equipment is not used or the vehicle is not driven properly. For example, if the trailer is too heavy, the brakes may not work well — or even at all. The driver and passengers could be seriously injured.
Chevrolet Express Owner Manual - 2011 Black plate (51,1) Driving and Operating 9-51 Use the following chart to determine how much the vehicle can weigh, based upon the vehicle model and options. Vehicle Axle Ratio Maximum Trailer Weight GCWR* 4.3L V6 3.42 1 950 kg (4,300 lbs) 4 309 kg (9,500 lbs) 5.3L V8 3.42 3.73 3 084 kg (6,800 lbs) 5 443 kg (12,000 lbs) 3.42 2 948 kg (6,500 lbs) 5 443 kg (12,000 lbs) 3.73 2 812 kg (6,200 lbs) 5 443 kg (12,000 lbs) 3.
Chevrolet Express Owner Manual - 2011 9-52 Black plate (52,1) Driving and Operating Vehicle Axle Ratio Maximum Trailer Weight GCWR* G2500 Passenger Van 2WD Short Wheelbase 4.8L V8 3.42 3 039 kg (6,700 lbs) 5 897 kg (13,000 lbs) 6.0L V8 3.42 4 445 kg (9,800 lbs) 7 257 kg (16,000 lbs) G3500 Cargo Van 2WD Short Wheelbase 4.8L V8 3.42 3 357 kg (7,400 lbs) 5 897 kg (13,000 lbs) 6.0L V8 3.42 4 536 kg (10,000 lbs) 7 257 kg (16,000 lbs) G3500 Cargo Van 2WD Long Wheelbase 4.8L V8 3.
Chevrolet Express Owner Manual - 2011 Black plate (53,1) Driving and Operating Ask your dealer for our trailering information or advice, or write us at our Customer Assistance Offices. See Customer Assistance Offices (U.S. and Canada) on page 13‑5 or Customer Assistance Offices (Mexico) on page 13‑6 for more information. See Vehicle Load Limits on page 9‑12 for more information about the vehicle's maximum load capacity. Do not exceed the maximum allowable tongue weight for the vehicle.
Chevrolet Express Owner Manual - 2011 9-54 Black plate (54,1) Driving and Operating It is important that the vehicle does not exceed any of its ratings — GCWR, GVWR, RGAWR, Maximum Trailer Rating or Tongue Weight. The only way to be sure it is not exceeding any of these ratings is to weigh the vehicle and trailer. Towing Equipment Total Weight on the Vehicle's Tires Weight‐Distributing Hitches and Weight Carrying Hitches Hitches It is important to have the correct hitch equipment.
Chevrolet Express Owner Manual - 2011 Black plate (55,1) Driving and Operating 9-55 Will any holes need to be made in the body of the vehicle when a trailer hitch is installed? Always leave just enough slack so the rig can turn. Never allow safety chains to drag on the ground. together and located in a frame pocket at the driver side rear left corner of the frame. If using the wiring provided with the factory-installed trailering package, no holes need to be made in the body of the vehicle.
Chevrolet Express Owner Manual - 2011 9-56 Black plate (56,1) Driving and Operating The four-wire harness (without connector) contains the following circuits: . Black: Ground . Red/White: Battery Feed . Dark Blue: Trailer Brake Signal . Light Blue: CHMSL/Stoplamp Supply Voltage * If the vehicle is a cutaway with trailer provisions, a 15 amp fuse will be shared for both left/stop trailer turn and right/stop trailer turn signals.
Chevrolet Express Owner Manual - 2011 Black plate (57,1) Driving and Operating Operating the vehicle in Tow/Haul when lightly loaded or with no trailer at all will not cause damage. However, there is no benefit to the selection of Tow/Haul when the vehicle is unloaded. Such a selection when unloaded may result in unpleasant engine and transmission driving characteristics and reduced fuel economy. Tow/ Haul is recommended only when pulling a heavy trailer or a large or heavy load.
Chevrolet Express Owner Manual - 2011 9-58 Black plate (58,1) Driving and Operating 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Vehicle Care Vehicle Care General Information General Information . . . . . . . . . . California Proposition 65 Warning . . . . . . . . . . . . . . . . . California Perchlorate Materials Requirements . . . . Accessories and Modifications . . . . . . . . . . . . . . . Tampering with Noise Control System Prohibited . . . . . . . . . . 10-2 10-3 10-3 10-3 10-4 Vehicle Checks Doing Your Own Service Work . . . . . . . . . . . . . . . 10-6 Hood . . . .
Chevrolet Express Owner Manual - 2011 10-2 Black plate (2,1) Vehicle Care Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . 10-63 Tire Inspection . . . . . . . . . . . . . . 10-66 Tire Rotation . . . . . . . . . . . . . . . 10-67 Dual Tire Rotation . . . . . . . . . . 10-68 When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-69 Buying New Tires . . . . . . . . . . . 10-70 Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Vehicle Care 10-3 California Proposition 65 Warning California Perchlorate Materials Requirements Accessories and Modifications Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component wear by-products contain and/or emit these chemicals.
Chevrolet Express Owner Manual - 2011 10-4 Black plate (4,1) Vehicle Care Damage to vehicle components resulting from the installation or use of non‐GM certified parts, including control module modifications, is not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affected parts. GM Accessories are designed to complement and function with other systems on the vehicle. Your GM dealer can accessorize the vehicle using genuine GM Accessories.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Vehicle Care Among those acts presumed to constitute tampering are the acts listed below. Fan and Drive: . Removal of fan clutch, if the vehicle has one, or rendering clutch inoperative. . Removal of the fan shroud, if the vehicle has one. Insulation: . Removal of the noise shields or any underhood insulation. Engine: .
Chevrolet Express Owner Manual - 2011 10-6 Vehicle Care Vehicle Checks Doing Your Own Service Work { WARNING You can be injured and the vehicle could be damaged if you try to do service work on a vehicle without knowing enough about it. . . Black plate (6,1) Be sure you have sufficient knowledge, experience, the proper replacement parts, and tools before attempting any vehicle maintenance task. Be sure to use the proper nuts, bolts, and other fasteners.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Vehicle Care 10-7 If the vehicle has an underhood lamp, it will automatically come on and stay on until the hood is closed. Before closing the hood, be sure all of the filler caps are on properly. Then lift the hood to relieve pressure on the hood prop. Remove the hood prop from the slot in the hood and return the prop to its retainer. Let the hood down and close it firmly. 2.
Chevrolet Express Owner Manual - 2011 10-8 Black plate (8,1) Vehicle Care Engine Compartment Overview 4.3 L V6 Engine Shown (4.8 L V8 Engine, 5.3 L V8 Engine and 6.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Vehicle Care A. Battery on page 10‑32. B. Radiator Pressure Cap. See Cooling System on page 10‑21. C. Coolant Recovery Tank. See Cooling System on page 10‑21. D. Automatic Transmission Fluid Dipstick. See “Checking the Fluid Level” under Automatic Transmission Fluid (4-Speed Transmission) on page 10‑13 or Automatic Transmission Fluid (6-Speed Transmission) on page 10‑16. E. Engine Oil Fill Cap.
Chevrolet Express Owner Manual - 2011 10-10 Black plate (10,1) Vehicle Care Engine Oil Checking Engine Oil For diesel engine vehicles, see “Engine Oil” in the Duramax Diesel Supplement. It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See Engine Compartment Overview on page 10‑8 for the location of the engine oil dipstick.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Vehicle Care area that shows the proper operating range, the engine could be damaged. You should drain out the excess oil or limit driving of the vehicle and seek a service professional to remove the excess amount of oil. This certification mark indicates that the oil has been approved to the dexos™ specification. See Engine Compartment Overview on page 10‑8 for the location of the engine oil fill cap.
Chevrolet Express Owner Manual - 2011 10-12 Black plate (12,1) Vehicle Care Cold Temperature Operation: In an area of extreme cold, where the temperature falls below −29°C (−20°F), an SAE 0W-30 oil should be used. An oil of this viscosity grade will provide easier cold starting for the engine at extremely low temperatures. When selecting an oil of the appropriate viscosity grade, be sure to always select an oil that meets the required specification, dexos™.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Vehicle Care Engine Oil Life System When to Change Engine Oil This vehicle has a computer system that indicates when to change the engine oil and filter. This is based on engine revolutions and engine temperature, and not on mileage. Based on driving conditions, the mileage at which an oil change is indicated can vary considerably. For the oil life system to work properly, the system must be reset every time the oil is changed.
Chevrolet Express Owner Manual - 2011 10-14 Black plate (14,1) Vehicle Care How to Check Automatic Transmission Fluid Because this operation can be a little difficult, it may be decided to have this done at the dealer service department. If not taken to the dealer, be sure to follow all the instructions here or a false reading on the dipstick could result. Notice: Too much or too little fluid can damage the transmission.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Vehicle Care Then, without shutting off the engine, follow these steps: 10-15 See Engine Compartment Overview on page 10‑8 for more information. 1. Flip the handle up and then pull out the dipstick and wipe it with a clean rag or paper towel. 2. Push it back in all the way, wait three seconds and then pull it back out again. The transmission dipstick is located near the center of the engine compartment and will be labeled with the graphic shown.
Chevrolet Express Owner Manual - 2011 10-16 Black plate (16,1) Vehicle Care How to Add Automatic Transmission Fluid Refer to Recommended Fluids and Lubricants on page 11‑8 to determine what kind of transmission fluid to use. Using a funnel, add fluid down the transmission dipstick tube only after checking the transmission fluid while it is hot. A cold check is used only as a reference. If the fluid level is low, add only enough of the proper fluid to bring the level up to the HOT area for a hot check.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Vehicle Care Notice: Too much or too little fluid can damage the transmission. Too much can mean that some of the fluid could come out and fall on hot engine parts or exhaust system parts, starting a fire. Too little fluid could cause the transmission to overheat. Be sure to get an accurate reading if checking the transmission fluid.
Chevrolet Express Owner Manual - 2011 10-18 Black plate (18,1) Vehicle Care Checking the Fluid Level Prepare the vehicle as follows: Then, without shutting off the engine: 1. Park the vehicle on a level place. Keep the engine running. 2. With the parking brake applied, place the shift lever in P (Park). 3. With foot on the brake pedal, move the shift lever through each gear range, pausing for about three seconds in each range. When M is reached, move the selector from M1 through M3.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Vehicle Care 4. If the fluid level is in the acceptable range, push the dipstick back in all the way; then flip the handle down to lock the dipstick in place. How to Add Automatic Transmission Fluid Refer to Recommended Fluids and Lubricants on page 11‑8 to determine what kind of transmission fluid to use. A cold check is used only as a reference.
Chevrolet Express Owner Manual - 2011 10-20 Black plate (20,1) Vehicle Care Engine Air Cleaner/Filter If the vehicle has the Duramax diesel engine, see the Duramax diesel manual for more information. When to Inspect the Engine Air Cleaner/Filter To inspect or replace the engine air cleaner/filter, do the following: Inspect the air cleaner/filter at the scheduled maintenance intervals and replace it at the first oil change after each 80 000 km (50,000 mi) interval.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Vehicle Care 10-21 WARNING (Continued) { WARNING The air cleaner not only cleans the air; it helps to stop flames if the engine backfires. Use caution when working on the engine and do not drive with the air cleaner/filter off. Heater and radiator hoses, and other engine parts, can be very hot. Do not touch them. If you do, you can be burned. Notice: If the air cleaner/filter is off, dirt can easily get into the engine, which could damage it.
Chevrolet Express Owner Manual - 2011 10-22 Black plate (22,1) Vehicle Care Engine Coolant WARNING (Continued) The cooling system in the vehicle is filled with DEX-COOL® engine coolant. This coolant is designed to remain in the vehicle for 5 years or 240 000 km (150,000 mi), whichever occurs first. The following explains the cooling system and how to check and add coolant when it is low. If there is a problem with engine overheating, see Engine Overheating on page 10‑25.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Vehicle Care Never dispose of engine coolant by putting it in the trash, pouring it on the ground, or into sewers, streams, or bodies of water. Have the coolant changed by an authorized service center, familiar with legal requirements regarding used coolant disposal. This will help protect the environment and your health. Checking Coolant The vehicle must be on a level surface when checking the coolant level.
Chevrolet Express Owner Manual - 2011 10-24 Black plate (24,1) Vehicle Care { WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury. Keep hands, clothing, and tools away from any underhood electric fan. { WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly. They are under pressure, and if you turn the surge tank pressure cap — even a little — they can come out at high speed.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Vehicle Care 10-25 8. Replace the pressure cap. At any time during this procedure if coolant begins to flow out of the filler neck, reinstall the pressure cap. Notice: If the pressure cap is not tightly installed, coolant loss and possible engine damage may occur. Be sure the cap is properly and tightly secured. Engine Overheating 4. Fill the coolant recovery tank to the COLD FILL mark. 5.
Chevrolet Express Owner Manual - 2011 10-26 Black plate (26,1) Vehicle Care See Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10. Notice: Engine damage from running the engine without coolant is not covered by the warranty. If the decision is made to lift the hood, make sure the vehicle is parked on a level surface. Notice: If the engine catches fire because of being driven with no coolant, the vehicle can be badly damaged.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Vehicle Care If the overheat warning is displayed with no sign of steam: 1. Turn the air off. 2. Turn the heater on to the highest temperature and to the highest fan speed. Open the windows as necessary. 3. In heavy traffic, let the engine idle in N (Neutral) while stopped. If it is safe to do so, pull off the road, shift to P (Park) or N (Neutral) and let the engine idle.
Chevrolet Express Owner Manual - 2011 10-28 Black plate (28,1) Vehicle Care Power Steering Fluid How to Check Power Steering Fluid To check the power steering fluid, do the following: 1. Turn the key off and let the engine compartment cool down. The power steering fluid reservoir is located in the engine compartment on the driver side of the vehicle. See Engine Compartment Overview on page 10‑8 for reservoir location.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Vehicle Care Washer Fluid Adding Washer Fluid What to Use When the vehicle needs windshield washer fluid, be sure to read the manufacturer's instructions before use. If operating the vehicle in an area where the temperature may fall below freezing, use a fluid that has sufficient protection against freezing. 10-29 Notice: . When using concentrated washer fluid, follow the manufacturer's instructions for adding water. .
Chevrolet Express Owner Manual - 2011 10-30 Black plate (30,1) Vehicle Care Brakes This vehicle has disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound can come and go or be heard all the time the vehicle is moving, except when applying the brake pedal firmly. { WARNING The brake wear warning sound means that soon the brakes will not work well. That could lead to a crash.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Vehicle Care Brake Fluid The brake master cylinder reservoir is filled with DOT 3 brake fluid. See Engine Compartment Overview on page 10‑8 for the location of the reservoir. There are only two reasons why the brake fluid level in the reservoir might go down: . The brake fluid level goes down because of normal brake lining wear. When new linings are installed, the fluid level goes back up. .
Chevrolet Express Owner Manual - 2011 10-32 Black plate (32,1) Vehicle Care After work is done on the brake hydraulic system, make sure the level is above the MIN but not over the MAX mark. Notice: . What to Add Use only new DOT 3 brake fluid from a sealed container. See Recommended Fluids and Lubricants on page 11‑8. Always clean the brake fluid reservoir cap and the area around the cap before removing it. This helps keep dirt from entering the reservoir.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Vehicle Care Vehicle Storage { WARNING Batteries have acid that can burn you and gas that can explode. You can be badly hurt if you are not careful. See Jump Starting on page 10‑88 for tips on working around a battery without getting hurt. Infrequent Usage: Remove the black, negative (−) cable from the battery to keep the battery from running down.
Chevrolet Express Owner Manual - 2011 10-34 Black plate (34,1) Vehicle Care Front Axle When the differential is cold, add enough lubricant to raise the level to 10 mm (3/8 in) below the fill plug hole. When to Check and Change Lubricant Refer to the Maintenance Schedule to determine how often to check the lubricant and when to change it. See Scheduled Maintenance on page 11‑3.
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Vehicle Care Rear Axle When to Check Lubricant Refer to the Maintenance Schedule to determine how often to check the lubricant. See Scheduled Maintenance on page 11‑3. How to Check Lubricant If you have the 1500 Series, the proper level is from 15 mm (5/8 in) to 40 mm (1 5/8 in) below the bottom of the fill plug hole. The proper level for the 2500 and 3500 Series is from 0 to 6 mm (1/4 in) below the bottom of the fill plug hole.
Chevrolet Express Owner Manual - 2011 10-36 Vehicle Care Among those acts presumed to constitute tampering are the acts listed below. Insulation: . Black plate (36,1) Removal of the noise shields or any underhood insulation. Air Intake: . Removal of the air cleaner silencer. . Modification of the air cleaner. Exhaust: . Removal of the muffler and/or resonator. . Removal of the exhaust pipes and exhaust pipe clamps. Engine: .
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Vehicle Care 1. Before starting this check, be sure there is enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 9‑34. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral).
Chevrolet Express Owner Manual - 2011 10-38 Black plate (38,1) Vehicle Care Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. . The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). . The ignition key should come out only in LOCK/OFF. Contact your dealer if service is required.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Vehicle Care Wiper Blade Replacement Windshield wiper blades should be inspected for wear and cracking. See Scheduled Maintenance on page 11‑3 for more information on wiper blade inspection. To remove the type with a release clip, do the following: 1. Lift the wiper arm until it locks into a vertical position. 10-39 3. The insert has two notches at one end that are locked by bottom claws of the blade assembly.
Chevrolet Express Owner Manual - 2011 10-40 Black plate (40,1) Vehicle Care Bulb Replacement Headlamps For the proper type of replacement bulbs, see Replacement Bulbs on page 10‑44. To remove the headlamp assembly from the vehicle and access the bulbs: 1. Open the hood. See Hood on page 10‑6 for more information. For any bulb‐changing procedure not listed in this section, contact your dealer.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Vehicle Care 8. Reverse the steps to reinstall the headlamp assembly. To prevent headlamp vibration and shortened bulb life, be sure to insert the headlamp assembly tabs in the slots at the lower portion of the housing, Front Turn Signal, Sidemarker, and Parking Lamps 5. Disconnect the electrical connector. 6. Turn the bulb counterclockwise one quarter turn to remove it from the headlamp assembly.
Chevrolet Express Owner Manual - 2011 10-42 Black plate (42,1) Vehicle Care 7. Reinstall the lamp assembly into the grille until the outboard clip snaps into place. 4. Remove the third nut (C) from the upper outboard side of the lamp. Taillamps 5. Remove the taillamp assembly from the vehicle. To replace a taillamp/turn signal lamp or back‐up lamp bulb: 1. Remove the two inboard nuts from the inside of the taillamp assembly. 2. The third nut (C) is under the applique piece (B) above the lamp.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Vehicle Care 7. Remove the bulb by pulling it straight out. 8. Push the new bulb into the socket. 9. Reinstall the bulb socket by turning it clockwise into the lamp assembly. Center High-Mounted Stoplamp (CHMSL) The Center High-Mounted Stoplamp (CHMSL) is located above the rear doors at the center of the vehicle. To replace a bulb: 10-43 3. Turn the bulb socket counterclockwise one quarter turn to remove it from the lamp assembly. 4.
Chevrolet Express Owner Manual - 2011 10-44 Black plate (44,1) Vehicle Care License Plate Lamp 3. Install the new bulb. To replace one of these bulbs: 4. Reverse steps 1 and 2 to reinstall the license plate bulb assembly. Replacement Bulbs A. Bulb Socket B. License Plate Bulb Assembly C. Screws 1. Remove the screws (C) that secure the license plate bulb assembly (B). 2. Turn the bulb socket (A) counterclockwise and pull the bulb straight out of the socket.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Vehicle Care Electrical System Electrical System Overload The vehicle has fuses and circuit breakers to protect against an electrical system overload. When the current electrical load is too heavy, the circuit breaker opens and closes, protecting the circuit until the current load returns to normal or the problem is fixed. This greatly reduces the chance of circuit overload and fire caused by electrical problems.
Chevrolet Express Owner Manual - 2011 10-46 Black plate (46,1) Vehicle Care Engine Compartment Fuse Block The fuse block is located in the engine compartment on the driver side of the vehicle. Notice: Spilling liquid on any electrical component on the vehicle may damage it. Always keep the covers on any electrical component. The vehicle may not be equipped with all of the fuses, relays, and features shown.
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Vehicle Care Mini Fuse Usage 3 Right Stop/Turn Trailer 4 Spare 5 Spare 6 Fuel System Control Module Ignition 7 Body Control Module 5 8 Body Control Module 7 9 Body Control Module 4 10 Instrument Panel Cluster Mini Fuse Usage Mini Fuse 10-47 Usage 11 Trailer Wiring 23 Spare 12 Spare 24 Fuel Pump 13 Brake Switch 25 14 Windshield Washer Auxiliary Power Outlet 16 Horn 26 Body Control Module 3 17 Transmission 27
Chevrolet Express Owner Manual - 2011 10-48 Vehicle Care Mini Fuse Usage 31 Transmission Control Module Ignition 32 Transmission Control Module Battery 33 Spare 34 Spare 35 Fuel Operated Heater Module 36 Fuel System Control Module Battery 51 Black plate (48,1) Left High‐Beam Headlamp Mini Fuse Usage Mini Fuse Usage 52 Right High‐Beam Headlamp 62 53 Left Low‐Beam Headlamp Oxygen Sensor 2 (Post), EV Fan (Diesel) 63 Spare 54 Right Low‐Beam Headlamp 64 Mass Air Flow/ Canister
Chevrolet Express Owner Manual - 2011 Black plate (49,1) Vehicle Care Mini Fuse Usage 68 Auxiliary Stop Lamps 69 Spare 70 Spare 71 Fuel Heater 72 Body Control Module 6 73 Lighter/Data Link Connection 75 V6 Fuel Injectors 76 Spare 77 Oxygen Sensor 2 (Pre) 78 Engine Control Module Powertrain 79 Even Ignition/ Injectors J‐Case Fuse Usage Relay 10-49 Usage 1 ABS Motor 15 Run/Crank 2 ABS Module 37 Spare 41 Spare 38 Fuel Pump 42 Trailer Wiring 39 Crank 43 Fan High
Chevrolet Express Owner Manual - 2011 10-50 Black plate (50,1) Vehicle Care Floor Console Fuse Block The floor console fuse block is located under the driver seat. The vehicle may not be equipped with all of the fuses, relays, and features shown.
Chevrolet Express Owner Manual - 2011 Black plate (51,1) Vehicle Care Mini‐Fuse F1 Usage Empty F2 Steering Wheel Sensor F3 Auxiliary Parking Lamps (Cut‐Away) F4 Front Park Lamps F5 Trailer Park Lamps F6 Upfitter Park Lamps Mini‐Fuse Usage Mini‐Fuse ® F11 OnStar (If Equipped) F12 Empty 10-51 Usage F21 Remote Function Actuator/Tire Pressure Monitor F13 Heating, Ventilation and Air Conditioning 2 F22 Ignition Switch/Discrete Logic Ignition Sensor (PK3) F14 Heating, Ventilation an
Chevrolet Express Owner Manual - 2011 10-52 Black plate (52,1) Vehicle Care Mini‐Fuse Usage Relays Usage K1 Run (High Current Micro) F31 Front Door Lock F32 Rear Door Lock F33 Cargo Door Unlock K2 Empty (High Current Micro) F34 Passenger Door Unlock K3 Park Lamps (High Current Micro) F35 Rear Passenger Door Unlock K4 Upfitter Auxiliary 2 (High Current Mini) F36 Driver Door Unlock F37 Empty K5 F38 Empty Rear Defogger (High Current Micro) K6 Retained Accessory Power (RAP) (H
Chevrolet Express Owner Manual - 2011 Black plate (53,1) Vehicle Care { WARNING . . . Poorly maintained and improperly used tires are dangerous. Overloading the tires can cause overheating as a result of too much flexing. You could have a blowout and a serious accident. See Vehicle Load Limits on page 9‑12. Under inflated tires pose the same danger as overloaded tires. The resulting crash could cause serious injury. Check all tires frequently to maintain the recommended pressure.
Chevrolet Express Owner Manual - 2011 10-54 Black plate (54,1) Vehicle Care Tire Sidewall Labeling Useful information about a tire is molded into the sidewall. The following illustrations are examples of a typical P‐Metric and a LT‐Metric tire sidewall. Passenger (P‐Metric) Tire (A) Tire Size: The tire size code is a combination of letters and numbers used to define a particular tire's width, height, aspect ratio, construction type, and service description.
Chevrolet Express Owner Manual - 2011 Black plate (55,1) Vehicle Care For information on recommended tire pressure see Tire Pressure on page 10‑60 and Vehicle Load Limits on page 9‑12. Light Truck (LT-Metric) Tire (A) Tire Size: The tire size code is a combination of letters and numbers used to define a particular tire's width, height, aspect ratio, construction type, and service description. See the “Tire Size” illustration later in this section for more detail.
Chevrolet Express Owner Manual - 2011 10-56 Black plate (56,1) Vehicle Care (F) Tire Ply Material : The type of cord and number of plies in the sidewall and under the tread. Tire Designations (G) Single Tire Maximum Load: Maximum load that can be carried and the maximum pressure needed to support that load when used as a single. For information on recommended tire pressure see Tire Pressure on page 10‑60 and Vehicle Load Limits on page 9‑12.
Chevrolet Express Owner Manual - 2011 Black plate (57,1) Vehicle Care is certified to carry. The speed rating is the maximum speed a tire is certified to carry a load. Light Truck (LT‐Metric) Tire (A) Light Truck (LT‐Metric) Tire: The United States version of a metric tire sizing system. The letters LT as the first two characters in the tire size means a light truck tire engineered to standards set by the U.S. Tire and Rim Association.
Chevrolet Express Owner Manual - 2011 10-58 Black plate (58,1) Vehicle Care Tire Terminology and Definitions Air Pressure: The amount of air inside the tire pressing outward on each square inch of the tire. Air pressure is expressed in psi (pounds per square inch) or kPa (kilopascal). Accessory Weight: This means the combined weight of optional accessories. Some examples of optional accessories are, automatic transmission, power steering, power brakes, power windows, power seats, and air conditioning.
Chevrolet Express Owner Manual - 2011 Black plate (59,1) Vehicle Care Intended Outboard Sidewall : The side of an asymmetrical tire, that must always face outward when mounted on a vehicle. Kilopascal (kPa): The metric unit for air pressure. Light Truck (LT‐Metric) Tire: A tire used on light duty trucks and some multipurpose passenger vehicles. Load Index: An assigned number ranging from 1 to 279 that corresponds to the load carrying capacity of a tire.
Chevrolet Express Owner Manual - 2011 10-60 Black plate (60,1) Vehicle Care Speed Rating: An alphanumeric code assigned to a tire indicating the maximum speed at which a tire can operate. Traction: The friction between the tire and the road surface. The amount of grip provided. Tread: The portion of a tire that comes into contact with the road. Treadwear Indicators: Narrow bands, sometimes called wear bars, that show across the tread of a tire when only 1.6 mm (1/16 in) of tread remains.
Chevrolet Express Owner Manual - 2011 Black plate (61,1) Vehicle Care If the tires have too much air (overinflation), you can get the following: . Unusual wear. . Poor handling. . Rough ride. . Needless damage from road hazards. A vehicle-specific Tire and Loading Information label is attached to the vehicle. This label shows the vehicle's original equipment tires and the correct inflation pressures for the tires when they are cold.
Chevrolet Express Owner Manual - 2011 10-62 Black plate (62,1) Vehicle Care Be sure to put the valve caps back on the valve stems. They help prevent leaks by keeping out dirt and moisture. Tire Pressure Monitor System The Tire Pressure Monitor System (TPMS) uses radio and sensor technology to check tire pressure levels. The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (63,1) Vehicle Care Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. See Tire Pressure Monitor Operation on page 10‑63 for additional information.
Chevrolet Express Owner Manual - 2011 10-64 Black plate (64,1) Vehicle Care A Tire and Loading Information label, attached to the vehicle, shows the size of the vehicle's original equipment tires and the correct inflation pressure for the vehicle's tires when they are cold. See Vehicle Load Limits on page 9‑12, for an example of the Tire and Loading Information label and its location on the vehicle. Also see Tire Pressure on page 10‑60.
Chevrolet Express Owner Manual - 2011 Black plate (65,1) Vehicle Care . . Replacement tires or wheels do not match the vehicle's original equipment tires or wheels. Tires and wheels other than those recommended for the vehicle could prevent the TPMS from functioning properly. See Buying New Tires on page 10‑70. Operating electronic devices or being near facilities using radio wave frequencies similar to the TPMS could cause the TPMS sensors to malfunction.
Chevrolet Express Owner Manual - 2011 10-66 Black plate (66,1) Vehicle Care 5. Remove the valve cap from the valve cap stem. Activate the TPMS sensor by increasing or decreasing the tire's air pressure for five seconds, or until a horn chirp sounds. The horn chirp, which may take up to 30 seconds to sound, confirms that the sensor identification code has been matched to this tire and wheel position. 6. Proceed to the passenger side front tire, and repeat the procedure in Step 5. 7.
Chevrolet Express Owner Manual - 2011 Black plate (67,1) Vehicle Care . The tire has a bump, bulge, or split. . The tire has a puncture, cut, or other damage that cannot be repaired well because of the size or location of the damage. See When It Is Time for New Tires on page 10‑69 and Wheel Replacement on page 10‑74. Tires should be rotated every 12 000 km (7,500 miles). See Scheduled Maintenance on page 11‑3.
Chevrolet Express Owner Manual - 2011 10-68 Black plate (68,1) Vehicle Care Make certain that all wheel nuts are properly tightened. See “Wheel Nut Torque” under Capacities and Specifications on page 12‑2. { WARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (69,1) Vehicle Care When It Is Time for New Tires Various factors, such as maintenance, temperatures, driving speeds, vehicle loading, and road conditions, influence when you need new tires. One way to tell when it is time for new tires is to check the treadwear indicators, which appear when your tires have only 1.6 mm (1/16 in) or less of tread remaining.
Chevrolet Express Owner Manual - 2011 10-70 Black plate (70,1) Vehicle Care Buying New Tires GM has developed and matched specific tires for the vehicle. The original equipment tires installed on the vehicle, when it was new, were designed to meet General Motors Tire Performance Criteria Specification (TPC Spec) system rating. If you need replacement tires, GM strongly recommends that you get tires with the same TPC Spec rating.
Chevrolet Express Owner Manual - 2011 Black plate (71,1) Vehicle Care WARNING (Continued) This vehicle may have a different size spare than the road tires (those originally installed on the vehicle). When new, the vehicle included a spare tire and wheel assembly with a similar overall diameter as the vehicle's road tires and wheels, so it is all right to drive on it. Because this spare was developed for use on the vehicle, it will not affect vehicle handling.
Chevrolet Express Owner Manual - 2011 10-72 Black plate (72,1) Vehicle Care { WARNING If you add different sized wheels, the vehicle may not provide an acceptable level of performance and safety if tires not recommended for those wheels are selected. You may increase the chance that you will crash and suffer serious injury. Only use GM specific wheel and tire systems developed for the vehicle, and have them properly installed by a GM certified technician.
Chevrolet Express Owner Manual - 2011 Black plate (73,1) Vehicle Care Treadwear Traction – AA, A, B, C The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1½) times as well on the government course as a tire graded 100.
Chevrolet Express Owner Manual - 2011 10-74 Black plate (74,1) Vehicle Care Wheel Alignment and Tire Balance which can sometimes be repaired. See your dealer if any of these conditions exist. The tires and wheels on the vehicle were aligned and balanced carefully at the factory to give the longest tire life and best overall performance. Adjustments to wheel alignment and tire balancing will not be necessary on a regular basis.
Chevrolet Express Owner Manual - 2011 Black plate (75,1) Vehicle Care Used Replacement Wheels { WARNING Putting a used wheel on the vehicle is dangerous. You cannot know how it has been used or how far it has been driven. It could fail suddenly and cause a crash. If you have to replace a wheel, use a new GM original equipment wheel. Tire Chains { WARNING Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension, or other vehicle parts.
Chevrolet Express Owner Manual - 2011 10-76 Black plate (76,1) Vehicle Care If a Tire Goes Flat It is unusual for a tire to blowout while you are driving, especially if you maintain the vehicle's tires properly. If air goes out of a tire, it is much more likely to leak out slowly. But if you should ever have a blowout, here are a few tips about what to expect and what to do: If a front tire fails, the flat tire creates a drag that pulls the vehicle toward that side.
Chevrolet Express Owner Manual - 2011 Black plate (77,1) Vehicle Care { WARNING Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall on you or other people. You and they could be badly injured or even killed. Find a level place to change the tire. To help prevent the vehicle from moving: 1. Set the parking brake firmly. 2. Put an automatic transmission shift lever in P (Park), or shift a manual transmission to 1 (First) or R (Reverse).
Chevrolet Express Owner Manual - 2011 10-78 Black plate (78,1) Vehicle Care Tire Changing Removing the Spare Tire and Tools If you have a cargo van or a passenger van, the equipment you will need is located in the passenger side rear corner of the vehicle. If you have a van with the 15‐passenger seating arrangement, the equipment you will need is secured on the rear floor of the passenger side of the vehicle. The tools you will be using include: A. Jack B. Jack Handle C.
Chevrolet Express Owner Manual - 2011 Black plate (79,1) Vehicle Care To lower the spare tire from the vehicle: 1. Assemble the wheel wrench (G) to one or two of the jack handle and the hoist extensions (F). Insert the hoist extension end through the hole in the rear bumper. A. Spare Tire B. Tire/Wheel Retainer C. Hoist Cable D. Hoist Assembly E. Hoist Shaft F. Jack Handle and Hoist Extensions G. Wheel Wrench 2. Be sure the hoist extension end connects to the hoist shaft (E).
Chevrolet Express Owner Manual - 2011 10-80 Black plate (80,1) Vehicle Care Removing the Flat Tire and Installing the Spare Tire If the vehicle has plastic wheel nut caps, loosen them by turning the wheel wrench counterclockwise. The wheel nut caps are designed to remain with the center cap. Remove the center cap. 4. When the tire has been lowered, pull the tire toward you so you can reach the tire retainer and pull it up through the wheel opening.
Chevrolet Express Owner Manual - 2011 Black plate (81,1) Vehicle Care 10-81 4. Position the jack under the vehicle as shown. The front position jacking point is on the frame. The rear position jacking point is on the rear axle.
Chevrolet Express Owner Manual - 2011 10-82 Black plate (82,1) Vehicle Care { WARNING WARNING (Continued) Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to fit the jack lift head into the proper location before raising the vehicle. wheel attaches to the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (83,1) Vehicle Care { WARNING Never use oil or grease on bolts or nuts because the nuts might come loose. The vehicle's wheel could fall off, causing a crash. 10. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely. { WARNING Wheel nuts that are not tight can work loose. If all the nuts on a wheel come off, the wheel can come off the vehicle, causing a crash. All wheel nuts must be properly tightened.
Chevrolet Express Owner Manual - 2011 10-84 Black plate (84,1) Vehicle Care { WARNING Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts.
Chevrolet Express Owner Manual - 2011 Black plate (85,1) Vehicle Care 10-85 secure and the cable is tight. The spare tire hoist cannot be overtightened. Storing a Flat or Spare Tire and Tools { WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. 1. Put the tire on the ground at the rear of the vehicle with the valve stem pointed down.
Chevrolet Express Owner Manual - 2011 10-86 Black plate (86,1) Vehicle Care Secondary Latch System This vehicle has an underbody-mounted tire hoist assembly equipped with a secondary latch system. It is designed to stop the spare tire from suddenly falling off the vehicle if the cable holding the spare tire is damaged. For the secondary latch to work, the tire must be stowed with the valve stem pointing down.
Chevrolet Express Owner Manual - 2011 Black plate (87,1) Vehicle Care spare tire and turn the handle clockwise to raise the jack until it lifts the secondary latch spring. 3. Attach the jack handle/jack handle extension and wheel wrench to the jack. 5. Keep raising the jack until the spare tire stops moving upward and is held firmly in place. This lets you know that the secondary latch has released. The spare tire is now balancing on the jack. 6.
Chevrolet Express Owner Manual - 2011 10-88 Black plate (88,1) Vehicle Care To continue changing the flat tire, return to Step 4 of “Storing a Flat or Spare Tire and Tools” under Tire Changing on page 10‑78. Full-Size Spare Tire This vehicle, when new, may have had a fully-inflated spare tire. A spare tire may lose air over time, so check its inflation pressure regularly.
Chevrolet Express Owner Manual - 2011 Black plate (89,1) Vehicle Care Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty. Trying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle. 1. Check the other vehicle. It must have a 12-volt battery with a negative ground system. Notice: Only use a vehicle that has a 12-volt system with a negative ground for jump starting.
Chevrolet Express Owner Manual - 2011 10-90 Black plate (90,1) Vehicle Care 4. Open the hoods and locate the positive (+) and negative (−) terminal locations of the other vehicle. On your van, use the unpainted radio antenna bracket as a remote negative (−) terminal. { WARNING Using an open flame near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water.
Chevrolet Express Owner Manual - 2011 Black plate (91,1) Vehicle Care Do not let the other end touch anything until the next step. The other end of the negative (−) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine part or to a remote negative (−) terminal on the vehicle with the dead battery. On your van, use the unpainted radio antenna bracket as a remote negative (−) terminal. 6. Connect the red positive (+) cable to the positive (+) terminal of the dead battery.
Chevrolet Express Owner Manual - 2011 10-92 Black plate (92,1) Vehicle Care Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal. To disconnect the jumper cables from both vehicles, do the following: 1.
Chevrolet Express Owner Manual - 2011 Black plate (93,1) Vehicle Care Towing Towing the Vehicle Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program (U.S.
Chevrolet Express Owner Manual - 2011 10-94 Black plate (94,1) Vehicle Care Dinghy Towing Two-wheel-drive transmissions have no provisions for internal lubrication while being towed. All‐Wheel‐Drive Vehicles Dolly Towing Rear Towing (Rear Wheels Off the Ground) – Two‐Wheel‐Drive Vehicles The vehicle was not designed to be towed with all four wheels on the ground. To properly tow these vehicles, they should be placed on a platform trailer with all four wheels off the ground.
Chevrolet Express Owner Manual - 2011 Black plate (95,1) Vehicle Care 3. Firmly set the parking brake. See Parking Brake on page 9‑34 for more information. Rear Towing (Rear Wheels Off the Ground) – All‐Wheel‐Drive Vehicles 4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly following the manufacturer's instructions. 6. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. 7. Turn the ignition to LOCK/OFF.
Chevrolet Express Owner Manual - 2011 10-96 Black plate (96,1) Vehicle Care Appearance Care Exterior Care If dirt and/or contaminants build up in the glass seals, use a cloth and water to clean the glass seals. Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 11‑8.
Chevrolet Express Owner Manual - 2011 Black plate (97,1) Vehicle Care Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. To help keep the paint finish looking new, keep the vehicle garaged or covered whenever possible. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on the vehicle.
Chevrolet Express Owner Manual - 2011 10-98 Black plate (98,1) Vehicle Care Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Notice: Using chrome polish on aluminum wheels could damage the wheels.
Chevrolet Express Owner Manual - 2011 Black plate (99,1) Vehicle Care At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody.
Chevrolet Express Owner Manual - 2011 10-100 Black plate (100,1) Vehicle Care Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in the breathing space. Before using cleaners, read and adhere to all safety instructions on the label.
Chevrolet Express Owner Manual - 2011 Black plate (101,1) Vehicle Care 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the cleaning cloth remains clean. 5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water.
Chevrolet Express Owner Manual - 2011 10-102 Black plate (102,1) Vehicle Care Floor Mats { WARNING If a floor mat is the wrong size or is not properly installed, it can interfere with the accelerator pedal and/or brake pedal. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat does not interfere with the accelerator or brake pedal. Use the following guidelines for proper floor mat usage. .
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Service and Maintenance Service and Maintenance General Information General Information . . . . . . . . . . 11-1 Scheduled Maintenance Scheduled Maintenance . . . . . 11-3 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . 11-8 Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-10 Maintenance Records Maintenance Records . . . . . .
Chevrolet Express Owner Manual - 2011 11-2 Service and Maintenance The maintenance schedule is for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑12. . Are driven on reasonable road surfaces within legal driving limits. . Black plate (2,1) Use the recommended fuel. See Recommended Fuel on page 9‑40. { WARNING Performing maintenance work can be dangerous. Some jobs can cause serious injury.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Service and Maintenance Scheduled Maintenance When the Change Engine Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 10‑10. An Emission Control Service. When the CHANGE ENGINE OIL SOON message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/ 600 mi.
Chevrolet Express Owner Manual - 2011 11-4 Service and Maintenance . Tire wear inspection. See Tire Inspection on page 10‑66. . Rotate tires if necessary. See Tire Rotation on page 10‑67. . Black plate (4,1) Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked. . Engine air cleaner filter inspection. See Engine Air Cleaner/Filter on page 10‑20. .
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Service and Maintenance Additional Required Services Once a Month At the First 160 km/100 Miles, 1 600 km/1,000 Miles, and 10 000 km/6,000 Miles . . For vehicles with dual wheels: Check dual wheel nut torque. For proper torque, see Capacities and Specifications on page 12‑2. Every 12 000 km/7,500 Miles . Rotate tires. Tires should be rotated every 12 000 km/ 7,500 mi. See Tire Rotation on page 10‑67. At Each Fuel Stop .
Chevrolet Express Owner Manual - 2011 11-6 Black plate (6,1) Service and Maintenance First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter replacement. See Engine Air Cleaner/Filter on page 10‑20. . Automatic transmission fluid change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Service and Maintenance During any maintenance, if a power washer is used to clean mud and dirt from the underbody, care should be taken to not directly spray the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced. First Engine Oil Change After Every 160 000 km/100,000 Miles .
Chevrolet Express Owner Manual - 2011 11-8 Black plate (8,1) Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see the maintenance schedule section in the Duramax Diesel Supplement. Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Service and Maintenance Usage Fluid/Lubricant Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Front Wheel Bearings Front and Rear Axle Transfer Case Wheel bearing lubricant meeting requirements of NLGI #2, Category GC or GC-LB (GM Part No.
Chevrolet Express Owner Manual - 2011 11-10 Black plate (10,1) Service and Maintenance Maintenance Replacement Parts If the vehicle has the Duramax® diesel engine, see the Duramax diesel supplement for more information. Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Part GM Part Number ACDelco Part Number 15950115 A3097C 4.3L V6 25010792 PF47 4.8L V8; 5.3L V8; 6.0L V8 89017524 PF48 4.3L V6 12568387 41-101 4.8L V8; 5.3L V8; 6.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Service and Maintenance 11-11 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.
Chevrolet Express Owner Manual - 2011 11-12 Black plate (12,1) Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed 11-13
Chevrolet Express Owner Manual - 2011 11-14 Black plate (14,1) Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Technical Data Technical Data Vehicle Identification Vehicle Identification Vehicle Identification Number (VIN) Vehicle Identification Number (VIN) . . . . . . . . . . . . . . 12-1 Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1 Vehicle Data Capacities and Specifications . . . . . . . . . . . . . . 12-2 Engine Drive Belt Routing . . .
Chevrolet Express Owner Manual - 2011 12-2 Black plate (2,1) Technical Data Vehicle Data Capacities and Specifications If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑8 for more information.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Technical Data Application Capacities Metric English 4.3L V6 4.3 L 4.5 qt 4.8L V8, 5.3L V8, 6.0L V8 5.7 L 6.0 qt Cutaway (Optional Tank)* 215.7 L 57.0 gal Cutaway (Standard Tank) 124.9 L 33.0 gal Passenger and Cargo 117.3 L 31.0 gal Engine Oil with Filter Fuel Tank * 4 039 mm (159 inch) wheelbase or 4 496 mm (177 inch) wheelbase only Transmission Fluid (Pan Removal and Filter Replacement) 4-SPD 4L60-E 4.7 L 5.
Chevrolet Express Owner Manual - 2011 12-4 Black plate (4,1) Technical Data Engine Specifications VIN Code Transmission Spark Plug Gap 4.3L V6 Engine X Automatic 1.52 mm (0.060 in) 4.8L V8 A Automatic 1.02 mm (0.040 in) 5.3L V8 4 Automatic 1.02 mm (0.040 in) 6.0L V8 G Automatic 1.02 mm (0.040 in) Engine Drive Belt Routing V8 Engines V6 Engines If the vehicle has a diesel engine, see the Duramax diesel supplement for more information.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Customer Information Customer Information Customer Information Customer Satisfaction Procedure (U.S. and Canada) . . . . . . . . . 13-1 Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-4 Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5 Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6 Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) . . . . . . . . .
Chevrolet Express Owner Manual - 2011 13-2 Customer Information STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French).
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Customer Information STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims.
Chevrolet Express Owner Manual - 2011 13-4 Black plate (4,1) Customer Information Customer Satisfaction Procedure (Mexico) Customer Assistance Procedure Owner satisfaction and goodwill are very important to your dealer and General Motors. Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Customer Information STEP THREE If your case is not resolved in a reasonable amount of time by your dealer, please call the General Motors Customer Assistance Center (CAC) and provide the following information: . Name . Address . Phone number . Model year . Brand . Vehicle Identification Number (VIN) . Mileage . Delivery date . Description of the problem . Dealership name . Dealership address See Customer Assistance Offices (U.
Chevrolet Express Owner Manual - 2011 13-6 Black plate (6,1) Customer Information Mexico, Central America, and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Av. Ejercito Nacional #843 Col. Granada C.P. 11520, Mexico, D.F.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Customer Information Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-2438. TTY users in Canada can dial 1-800-263-3830. Online Owner Center Chevrolet Owner Center (U.S.) www.
Chevrolet Express Owner Manual - 2011 13-8 Black plate (8,1) Customer Information GM Mobility Reimbursement Program (U.S. and Canada) General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Roadside Assistance Program (U.S.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Customer Information Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. Services Provided . . . . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock‐Out Service: Service to unlock the vehicle if you are locked out.
Chevrolet Express Owner Manual - 2011 13-10 Customer Information Services Specific to Canadian Purchased Vehicles . Black plate (10,1) . Fuel Delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. . Lock-Out Service: Vehicle registration is required. . Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Customer Information Scheduling Service Appointments (U.S. and Canada) Courtesy Transportation Program (U.S. and Canada) When the vehicle requires warranty service, contact the dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, the dealer can help minimize your inconvenience.
Chevrolet Express Owner Manual - 2011 13-12 Black plate (12,1) Customer Information Public Transportation or Fuel Reimbursement If the vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Customer Information Collision Damage Repair (U.S. and Canada) If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish the vehicle resale value, and safety performance can be compromised in subsequent collisions.
Chevrolet Express Owner Manual - 2011 13-14 Black plate (14,1) Customer Information Insuring The Vehicle Protect your investment in the GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to the GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Customer Information Managing the Vehicle Damage Repair Process In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts.
Chevrolet Express Owner Manual - 2011 13-16 Black plate (16,1) Customer Information Current and Past Models Technical Service Bulletins and Manuals are available for current and past model GM vehicles. ORDER TOLL FREE: 1-800-551-4123 Monday - Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. at: www.helminc.com. Or write to: Helm, Incorporated P.O.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Customer Information Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited.
Chevrolet Express Owner Manual - 2011 13-18 Customer Information Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Customer Information OnStar® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash‐like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar glove box kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pressing the Q button and speaking to an advisor.
Chevrolet Express Owner Manual - 2011 13-20 Black plate (20,1) Customer Information 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) INDEX A Accessories and Modifications . . . . . . . . . . . . . . . . . 10-3 Accessory Power . . . . . . . . . . . . . . 9-21 Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-57 Air Cleaner/Filter, Engine . . . . . 10-20 Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6 Airbag Light On-Off . . . . . . . . . . . . . . . . . .5-18 Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 i-2 Black plate (2,1) INDEX B Battery . . . . . . . . . . . . . . . . . . . . . . . 10-32 Jump Starting . . . . . . . . . . . . . . . 10-88 Load Management . . . . . . . . . . . . . 6-7 Power Protection . . . . . . . . . . . . . . 6-7 Voltage and Charging Messages . . . . . . . . . . . . . . . . . . .5-34 Blade Replacement, Wiper . . . 10-39 Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-23 Brake System Warning Light . . . 5-24 Brakes . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) INDEX Cluster, Instrument . . . . . . . . . . . . 5-12 Collision Damage Repair . . . . . 13-13 Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Compass Messages . . . . . . . . . . . 5-34 Control of a Vehicle . . . . . . . . . . . . . 9-3 Convex Mirrors . . . . . . . . . . . . . . . . 2-14 Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-22 Engine Temperature Gauge . . . . . . . . . . . . . . . . . . . . . .5-16 Cooling System .
Chevrolet Express Owner Manual - 2011 i-4 Black plate (4,1) INDEX E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-42 Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-57 Electrical System Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-46 Floor Console Fuse Block . . 10-50 Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-45 Overload . . . . . . . . . . . . . . . . . . . 10-45 Engine Air Cleaner/Filter . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (5,1) INDEX Fuel (cont.) Recommended . . . . . . . . . . . . . . .9-40 Requirements, California . . . . .9-41 System Messages . . . . . . . . . . . .5-37 Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . .1-22 Full-Size Spare Tire . . . . . . . . . . 10-88 Fuses Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-46 Floor Console Fuse Block . . 10-50 Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 i-6 Black plate (6,1) INDEX J Jump Starting . . . . . . . . . . . . . . . . . 10-88 K Key and Lock Messages . . . . . . . 5-37 Keyless Entry Remote (RKE) System . . . . . . . . 2-3 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 L Labeling, Tire Sidewall . . . . . . . . 10-54 Lamp Messages . . . . . . . . . . . . . . . 5-37 Lamps Daytime Running (DRL) . . . . . . . 6-3 Dome . . . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (7,1) INDEX Messages Airbag System . . . . . . . . . . . . . . . .5-39 Anti-Theft Alarm System . . . . . .5-39 Battery Voltage and Charging . . . . . . . . . . . . . . . . . . . .5-34 Brake System . . . . . . . . . . . . . . . .5-34 Compass . . . . . . . . . . . . . . . . . . . . .5-34 Door Ajar . . . . . . . . . . . . . . . . . . . . .5-34 Engine Cooling System . . . . . . .5-35 Engine Oil . . . . . . . . . . . . . . . . . . . .5-36 Engine Power . . . . .
Chevrolet Express Owner Manual - 2011 i-8 Black plate (8,1) INDEX Phone Bluetooth . . . . . . . . . . . . . . . . . . . . .7-23 Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8 Mirrors . . . . . . . . . . . . . . . . . . . . . . . .2-15 Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Protection, Battery . . . . . . . . . . . . . 6-7 Retained Accessory (RAP) . . .9-21 Seat Adjustment . . . . . . . . . . . . . . . 3-3 Steering Fluid . . . . . . . . . . . . . . . 10-28 Windows . . .
Chevrolet Express Owner Manual - 2011 Black plate (9,1) INDEX Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6 Roadside Assistance Program . . . . . . . . . . . . . . . 13-8, 13-10 Rotation, Tires . . . . . . . . . . . . . . . . 10-67 Routing, Engine Drive Belt . . . . . 12-4 Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-24 S Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8 Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-24 Extender . . . .
Chevrolet Express Owner Manual - 2011 i-10 Black plate (10,1) INDEX Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-28 Wheel Adjustment . . . . . . . . . . . . . 5-2 Wheel Controls . . . . . . . . . . . . . . . . 5-2 Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11 Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19 Swing-Out Windows . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (11,1) INDEX Towing Driving Characteristics . . . . . . . .9-46 Equipment . . . . . . . . . . . . . . . . . . . .9-54 General Information . . . . . . . . . .9-46 Recreational Vehicle . . . . . . . . 10-93 Trailer . . . . . . . . . . . . . . . . . . . . . . . .9-50 Vehicle . . . . . . . . . . . . . . . . . . . . . 10-93 Trailer Tow Mirrors . . . . . . . . . . . . . . . . . . .2-15 Trailer Towing . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 i-12 Black plate (12,1) INDEX W Warning Brake System Light . . . . . . . . . . .5-24 Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-11 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv Hazard Flashers . . . . . . . . . . . . . . . 6-4 Washer Fluid . . . . . . . . . . . . . . . . . 10-29 Wheels Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-74 Different Size . . .
