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Black plate (1,1)
Chevrolet Impala Owner Manual - 2011
2011 Chevrolet Impala Owner Manual M
In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-3
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-18
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-42
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-39
Universal Remote System . . . . 5-45
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-15
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-5
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-17
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-28
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-41
Conversions and Add-Ons . . . 9-48
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-33

Summary of content (392 pages)

PAGE 1
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) 2011 Chevrolet Impala Owner Manual M In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information . . . . . . . . 1-3 Vehicle Features . . . . . . . . . . . . . 1-14 Performance and Maintenance . . . . . . . . . . . . . . . . 1-18 Keys, Doors and Windows . . . 2-1 Keys and Locks . . . . . . . . . . . . . . . 2-2 Doors . . . . . . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 Black plate (2,1) 2011 Chevrolet Impala Owner Manual M Electrical System . . . . . . . . . . . . 10-37 Wheels and Tires . . . . . . . . . . . 10-42 Jump Starting . . . . . . . . . . . . . . . 10-75 Towing . . . . . . . . . . . . . . . . . . . . . . 10-79 Appearance Care . . . . . . . . . . . 10-81 Service and Maintenance . . . 11-1 General Information . . . . . . . . . . 11-1 Scheduled Maintenance . . . . . . 11-2 Recommended Fluids, Lubricants, and Parts . . . . . . .
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Introduction The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, IMPALA, and the IMPALA Emblem are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. Litho in U.S.A. Part No.
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Chevrolet Impala Owner Manual - 2011 iv Black plate (4,1) Introduction Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. { WARNING These mean there is something that could hurt you or other people.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Introduction Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio® Steering Wheel Controls or OnStar $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps .
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Chevrolet Impala Owner Manual - 2011 vi Black plate (6,1) Introduction 2 NOTES
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) In Brief In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information Initial Drive Information . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . Remote Vehicle Start . . . . . . . . . Door Locks . . . . . . . . . . . . . . . . . . . Trunk Release . . . . . . . . . . . . . . . . Windows . . . . . . . . . . . . . . . . . . . . . . Seat Adjustment . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 1-2 In Brief Instrument Panel Black plate (2,1)
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) In Brief A. Air Vents on page 8‑5. L. B. Remote Trunk Release Button. See Trunk on page 2‑10. M. Cruise Control on page 9‑32. C. Turn and Lane-Change Signals on page 6‑4. N. Hood Release. See Hood on page 10‑5. D. Instrument Cluster on page 5‑11. O. Data Link Connector (DLC) (Out of View). See Malfunction Indicator Lamp on page 5‑17. E. Hazard Warning Flashers on page 6‑4. F. Driver Information Center (DIC) on page 5‑26. G.
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Chevrolet Impala Owner Manual - 2011 1-4 Black plate (4,1) In Brief Remote Keyless Entry (RKE) System The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 ft) away from the vehicle. Press Q to lock all doors. Lock and unlock feedback can be personalized. See Vehicle Personalization on page 5‑39 for additional information. With this feature the engine can be started from outside of the vehicle. Press and hold V for approximately one second to open the trunk. 1.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) In Brief Canceling a Remote Start Door Locks To cancel a remote start: Manual Locks . Aim the RKE transmitter at the vehicle and press and hold / until the parking lamps turn off. . Turn on the hazard warning flashers. . Turn the ignition on and then back off. See Remote Vehicle Start on page 2‑5. From outside the vehicle, use the key in the door or the Remote Keyless Entry (RKE) transmitter to lock or unlock the vehicle.
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Chevrolet Impala Owner Manual - 2011 1-6 Black plate (6,1) In Brief Windows Seat Adjustment Manual Seats 2. Slide the seat to the desired position and release the bar. 3. Try to move the seat back and forth to be sure the seat is locked in place. See Seat Adjustment on page 3‑3. To adjust the seatback, see “Manual Reclining Seatbacks” under Reclining Seatbacks on page 3‑5. The power window switches are on the driver door armrest. Each passenger door has a switch that controls only that window.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) In Brief Power Seats Power Reclining Seatback Manual Lumbar To adjust a power seat, if equipped: To adjust a power seatback, if equipped: Move the lever up or down to increase or decrease lumbar support. . . Move the seat forward or rearward by sliding the control forward or rearward. Raise or lower the front or rear of the seat cushion by moving the front or rear of the control up or down. See Power Seat Adjustment on page 3‑4. .
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Chevrolet Impala Owner Manual - 2011 1-8 Black plate (8,1) In Brief Second Row Seats Safety Belts On vehicles with the flip and fold feature, the bottom seat cushions can be flipped forward and the seatback folded down to create an extended cargo area. See Rear Seats (Split Folding) on page 3‑8 for more information. Do not drive until the head restraints for all occupants are installed and adjusted properly.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) In Brief 1-9 Mirror Adjustment Interior Mirror Exterior Mirrors Vehicles with a manual rearview mirror can be adjusted by holding the mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Pull the lever, located at the bottom of the mirror for nighttime use. Return the lever to its original position for the day position.
PAGE 16
Chevrolet Impala Owner Manual - 2011 1-10 Black plate (10,1) In Brief Steering Wheel Adjustment Interior Lighting Dome Lamp The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise. . Delayed Entry Lighting on page 6‑7. . Delayed Exit Lighting on page 6‑7. . Parade Dimming on page 6‑7. Exterior Lighting Reading Lamps The vehicle has reading lamps that also act as the dome lamp.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) In Brief P : Briefly turn to this position to manually turn the automatic lamp control and Daytime Running Lamps (DRL) off or on. For vehicles first sold in Canada, the off position only works when the vehicle is shifted into the P (Park) position. Windshield Wiper/Washer Turn the band up for more frequent wipes or down for less frequent wipes. 6 : Slow wipes. ? : Fast wipes.
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Chevrolet Impala Owner Manual - 2011 1-12 Black plate (12,1) In Brief Climate Controls This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog, and ventilation can be controlled with either of these systems. Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode Control E. Air Conditioning F. Driver and Passenger Heated Seats G. Driver and Passenger Temperature Controls H.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) In Brief Single Zone A. Fan Control F. B. Outside Air G. Rear Window Defogger C. Temperature Control See Climate Control Systems on page 8‑1. D. Recirculation E.
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Chevrolet Impala Owner Manual - 2011 1-14 Black plate (14,1) In Brief © ¨ : Seek or scan stations. 4 : Press to display additional text Vehicle Features Radio(s) information related to the current FM-RDS or XM station; or CD, MP3, or WMA song. If information is available during XM, CD, MP3, or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, “No Info” displays.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) In Brief 1-15 Storing a Favorite Station Setting the Clock Satellite Radio Depending on which radio the vehicle has, radio stations are stored as either favorites or presets. To set the time and date for the Radio with CD (MP3): XM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces.
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Chevrolet Impala Owner Manual - 2011 1-16 Black plate (16,1) In Brief Portable Audio Devices Bluetooth® This vehicle may have an auxiliary input jack, located on the audio faceplate. External devices such as iPods®, MP3 players, etc. can be connected to the auxiliary input jack using a 3.5 mm (1/8 in) input jack cable. For vehicles with a Bluetooth system, it allows users with a Bluetooth‐enabled cell phone to make and receive hands-free calls using the vehicle’s audio system and controls.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) In Brief b g : Press to silence the vehicle speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with the OnStar® or Bluetooth systems, if equipped. Cruise Control + e − e : Press to increase or decrease volume. ¨ : Press to go to the next radio station while in AM, FM, or XM. Press to go to the next track or chapter while sourced to the CD.
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Chevrolet Impala Owner Manual - 2011 1-18 Black plate (18,1) In Brief Power Outlets The vehicle has three 12‐volt outlets which can be used to plug in electrical equipment, such as a cell phone or MP3 player. On vehicles with a center console, one outlet is located inside the center floor console and two outlets are located at the front of the console bin under the instrument panel.
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Chevrolet Impala Owner Manual - 2011 Black plate (19,1) In Brief Electronic Stability Control (ESC) The Electronic Stability Control system assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started. . . To turn off both traction control and Electronic Stability Control, press and hold 5 on the instrument panel until F illuminates and the appropriate DIC message displays.
PAGE 26
Chevrolet Impala Owner Manual - 2011 1-20 Black plate (20,1) In Brief Engine Oil Life System Fuel E85 (85% Ethanol) The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change. Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85).
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Chevrolet Impala Owner Manual - 2011 Black plate (21,1) In Brief Roadside Assistance Program U.S.: 1-800-243-8872 TTY Users: 1-888-889-2438 Canada: 1-800-268-6800 As the owner of a new Chevrolet, you are automatically enrolled in the Roadside Assistance program. See Roadside Assistance Program on page 13‑6 for more information.
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Chevrolet Impala Owner Manual - 2011 1-22 Black plate (22,1) In Brief Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn‐by‐Turn Navigation, and Hands‐Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information see the OnStar Owner's Guide or visit www.onstar.com (U.S.) or www.onstar.
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Chevrolet Impala Owner Manual - 2011 Black plate (23,1) In Brief OnStar Steering Wheel Controls This vehicle may have a b g / c x Talk/Mute button that can be used to interact with OnStar Hands-Free Calling. See Steering Wheel Controls on page 5‑3 for more information. On some vehicles, the mute button can be used to dial numbers into voice mail systems, or to dial phone extensions. See the OnStar Owner's Guide for more information.
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Chevrolet Impala Owner Manual - 2011 1-24 Black plate (24,1) In Brief 2 NOTES
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Keys, Doors and Windows Keys, Doors and Windows Doors Trunk . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Vehicle Security Keys and Locks Keys . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . Remote Vehicle Start . . . . . . . . . Door Locks . . . . . . . . . . . . . . . . . . .
PAGE 32
Chevrolet Impala Owner Manual - 2011 2-2 Black plate (2,1) Keys, Doors and Windows Remote Keyless Entry (RKE) System Keys and Locks Keys See Radio Frequency Statement on page 13‑17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. { WARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed.
PAGE 33
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Keys, Doors and Windows Remote Keyless Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2‑2. / (Remote Vehicle Start): For vehicles with this feature, press to start the engine from outside the vehicle using the RKE transmitter.
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Chevrolet Impala Owner Manual - 2011 2-4 Black plate (4,1) Keys, Doors and Windows L (Vehicle Locator/Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times. Press and hold L for more than two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is turned to ON/RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Keys, Doors and Windows 2. Remove the old battery. Do not use a metal object. 3. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery. 4. Snap the transmitter back together. Remote Vehicle Start To replace the battery: 1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver. . . Carefully insert the tool into the notch located along the parting line of the transmitter.
PAGE 36
Chevrolet Impala Owner Manual - 2011 2-6 Black plate (6,1) Keys, Doors and Windows / (Remote Start): This button will be on the RKE transmitter if you have remote start. with a time extension. The first start must expire or be canceled to get two separate 10-minute starts.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Keys, Doors and Windows The remote vehicle start feature will not operate if any of the follow occur: . . The vehicle's key is in the ignition. The vehicle's hood is open. . The hazard warning flashers are on. . The check engine light is on. See Malfunction Indicator Lamp on page 5‑17. . The engine coolant temperature is too high. . The oil pressure is low. . The content theft-deterrent alarm has been activated. .
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Chevrolet Impala Owner Manual - 2011 2-8 Black plate (8,1) Keys, Doors and Windows Power Door Locks A power door lock switch is located on both front doors next to the door handle. Press the top of the switch to unlock all doors or press the bottom of the switch to lock all doors. If the vehicle has the optional content theft-deterrent system and it is armed, the power door lock switches will be disabled. You must use the RKE transmitter or the key to unlock the doors when the system is armed.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Keys, Doors and Windows Lockout Protection This feature helps prevent you from locking the doors while the key is in the ignition. Always remember to take your key with you when exiting the vehicle. To assist in finding the lock, the vehicle has the following: 2. Open the door from the outside. To cancel the rear door security lock: 1. Unlock the door and open it from the outside.
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Chevrolet Impala Owner Manual - 2011 2-10 Black plate (10,1) Keys, Doors and Windows Doors WARNING (Continued) Trunk { WARNING Exhaust gases can enter the vehicle if it is driven with the liftgate, trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Keys, Doors and Windows Emergency Trunk Release Handle 2-11 Vehicle Security This vehicle has theft-deterrent features; however, they do not make it impossible to steal. Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when securing items in the trunk as it could damage the handle.
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Chevrolet Impala Owner Manual - 2011 2-12 Black plate (12,1) Keys, Doors and Windows Once armed, the alarm will go off if someone tries to enter the vehicle without using the RKE transmitter or a key or turns the ignition on with an incorrect key. The horn will sound and the turn signal lamps will flash for about 30 seconds. Arming with the RKE Transmitter When the alarm is armed, the trunk may be opened with the RKE transmitter. The power door lock switches are disabled and the doors remain locked.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Keys, Doors and Windows You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system. When the PASS-Key III+ system senses that someone is using the wrong key, it prevents the vehicle from starting. Anyone using a trial-and-error method to start the vehicle will be discouraged because of the high number of electrical key codes.
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Chevrolet Impala Owner Manual - 2011 2-14 Black plate (14,1) Keys, Doors and Windows 4. Insert the new key to be programmed and turn it to the ON/RUN position within five seconds of turning the ignition to the LOCK/OFF position in Step 3. The security light will turn off once the key has been programmed. 5. Repeat Steps 1 through 4 if additional keys are to be programmed. If you lose or damage your PASS-Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Keys, Doors and Windows 2. Press one of the four buttons located on the control pad to move the mirror to the desired direction. Interior Mirrors 3. Adjust each outside mirror so that a little of the vehicle and the area behind it can be seen. Adjust the inside rearview mirror for a clear view of the area behind your vehicle. To avoid glare of the headlamps from behind, push the tab forward for daytime and pull it for nighttime use.
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Chevrolet Impala Owner Manual - 2011 2-16 Black plate (16,1) Keys, Doors and Windows Power Windows Windows { WARNING { WARNING Leaving children, helpless adults, or pets in a vehicle with the windows closed is dangerous. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke. Never leave a child, a helpless adult, or a pet alone in a vehicle, especially with the windows closed in warm or hot weather.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Keys, Doors and Windows Express-Down Window 2-17 Sun Visors The driver window switch has an express-down feature labeled AUTO. This lets you lower the window completely without holding the switch. Press the front of the switch to the second position and release. To stop the window while it is lowering, briefly pull up on the switch. The switches on the driver door armrest are used to control each of the windows.
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Chevrolet Impala Owner Manual - 2011 2-18 Black plate (18,1) Keys, Doors and Windows Roof Sunroof The sunroof can only be operated when the ignition is in ON/RUN or ACC/ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9‑21. Q (Vent/Express-Open): Press this switch once to vent the sunroof when it is closed. When using the vent, the sunshade should be fully opened. The sunshade can be opened or closed manually by sliding it rearward or forward.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Seats and Restraints Seats and Restraints Safety Belt Extender . . . . . . . . . Safety System Check . . . . . . . . Safety Belt Care . . . . . . . . . . . . . Replacing Safety Belt System Parts After a Crash . . . . . . . . . Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . Center Seat . . . . . . . . . . . . . . . . . . . Power Seat Adjustment . . . . . . .
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Chevrolet Impala Owner Manual - 2011 3-2 Black plate (2,1) Seats and Restraints Head Restraints The vehicle's front seats have adjustable head restraints in the outboard seating positions. { WARNING With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly.
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Seats and Restraints Rear Seat Front Seats The vehicle's rear seat has head restraints in the outboard seating positions that cannot be adjusted. Seat Adjustment The vehicle's rear seat has a headrest in the center seating position that cannot be adjusted. The rear seat head restraints and headrest are not designed to be removed.
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Chevrolet Impala Owner Manual - 2011 3-4 Black plate (4,1) Seats and Restraints Center Seat Power Seat Adjustment The driver seat may have power reclining seatbacks. See “Power Reclining Seatbacks” under Reclining Seatbacks on page 3‑5 for more information. Lumbar Adjustment Manual Lumbar The vehicle may have a front center seat. There are cupholders on the underside of the seat cushion. To use them, flip the seat cushion forward. The seat can also be used as a storage area by lowering the seatback.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Seats and Restraints Reclining Seatbacks { WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries.
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Chevrolet Impala Owner Manual - 2011 3-6 Black plate (6,1) Seats and Restraints Manual Reclining Seatbacks Power Reclining Seatbacks { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. { WARNING If either seatback is not locked, it could move forward in a sudden stop or crash.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Seats and Restraints Heated Front Seats Press the button once for the highest setting. With each press of the button, the heated seat will change to the next lower setting, and then to the off setting. The lights indicate two for the highest setting and one for the lowest. { WARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures.
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Chevrolet Impala Owner Manual - 2011 3-8 Black plate (8,1) Seats and Restraints Rear Seats Rear Seats (Split Folding) Flip and Fold Feature On vehicles with this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. To flip the seat cushion and fold the seatback: 1. Make sure the front seats are not reclined. The seat cushion will not flip forward completely if the front seats are reclined. 2.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Seats and Restraints To return the seats to the normal position: { WARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked. 1. Raise the seatback and make sure it latches.
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Chevrolet Impala Owner Manual - 2011 3-10 Black plate (10,1) Seats and Restraints Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts. { WARNING Do not let anyone ride where a safety belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, the injuries can be much worse. You can hit things inside the vehicle harder or be ejected from the vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Seats and Restraints 3-11 Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. Put someone on it. Take the simplest vehicle. Suppose it is just a seat on wheels. Get it up to speed. Then stop the vehicle. The rider does not stop.
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Chevrolet Impala Owner Manual - 2011 3-12 Black plate (12,1) Seats and Restraints The person keeps going until stopped by something. In a real vehicle, it could be the windshield... or the instrument panel... or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Seats and Restraints Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: You could be — whether you are wearing a safety belt or not. But your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. And you can unbuckle a safety belt, even if you are upside down.
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Chevrolet Impala Owner Manual - 2011 3-14 Black plate (14,1) Seats and Restraints How to Wear Safety Belts Properly This section is only for people of adult size. First, before you or your passenger(s) wear a safety belt, there is important information you should know. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and infants.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Seats and Restraints { WARNING Q: What is wrong with this? You can be seriously hurt if the shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit snugly against your body. 3-15 { WARNING You can be seriously hurt if the lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries.
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Chevrolet Impala Owner Manual - 2011 3-16 Black plate (16,1) Seats and Restraints Q: What is wrong with this? { WARNING Q: What is wrong with this? You can be seriously injured if the belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle the belt into the buckle nearest you. A: The belt is buckled in the wrong buckle.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Seats and Restraints { WARNING Q: What is wrong with this? You can be seriously injured if the belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied on the abdomen, not on the pelvic bones, and that could cause serious or fatal injuries. Be sure the belt goes under the armrests. A: The shoulder belt is worn under the arm.
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Chevrolet Impala Owner Manual - 2011 3-18 Black plate (18,1) Seats and Restraints Q: What is wrong with this? A: The belt is behind the body. { WARNING You can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, you would not be restrained by the shoulder belt. Your body could move too far forward increasing the chance of head and neck injury. You might also slide under the lap belt. The belt force would then be applied right on the abdomen.
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Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Seats and Restraints { WARNING You can be seriously injured by a twisted belt. In a crash, you would not have the full width of the belt to spread impact forces. If a belt is twisted, make it straight so it can work properly, or ask your dealer to fix it. Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt except for the center front passenger position (if equipped), which has a lap belt.
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Chevrolet Impala Owner Manual - 2011 3-20 Black plate (20,1) Seats and Restraints Shoulder Belt Height Adjuster 4. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Shoulder Belt Height Adjuster” in this section for instructions on use and important safety information. The vehicle has shoulder belt height adjusters for the driver and right front passenger positions. To unlatch the belt, push the button on the buckle.
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Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Seats and Restraints Safety Belt Pretensioners Squeeze the buttons (A) on the sides of the height adjuster and move the height adjuster to the desired position. You can move the adjuster up just by pushing up on the shoulder belt guide. After the adjuster is set to the desired position, try to move it down without squeezing the buttons to make sure it has locked into position. This vehicle has safety belt pretensioners for front outboard occupants.
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Chevrolet Impala Owner Manual - 2011 3-22 Black plate (22,1) Seats and Restraints { WARNING A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. 2. Place the guide over the belt, and insert the two edges of the belt into the slots of the guide. 3.
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Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Seats and Restraints Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts. 3-23 The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash.
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Chevrolet Impala Owner Manual - 2011 3-24 Black plate (24,1) Seats and Restraints Safety Belt Extender If the vehicle's safety belt will fasten around you, you should use it. To make the belt longer, tilt the latch plate and pull it along the belt. To make the belt shorter, pull its free end as shown until the belt is snug. Buckle, position, and release it the same way as the lap part of a lap-shoulder belt. If the belt is not long enough, see Safety Belt Extender on page 3‑24.
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Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Seats and Restraints Safety System Check Safety Belt Care Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts that might keep a safety belt system from doing its job. See your dealer to have it repaired. Torn or frayed safety belts may not protect you in a crash.
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Chevrolet Impala Owner Manual - 2011 3-26 Black plate (26,1) Seats and Restraints See your dealer to have the safety belt assemblies inspected or replaced. New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash. Have the safety belt pretensioners checked if the vehicle has been in a crash, or if the airbag readiness light stays on after you start the vehicle or while you are driving. See Airbag Readiness Light on page 5‑15.
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Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Seats and Restraints Here are the most important things to know about the airbag system: { WARNING You can be severely injured or killed in a crash if you are not wearing your safety belt — even if you have airbags. Airbags are designed to work with safety belts, but do not replace them. Also, airbags are not designed to deploy in every crash. In some crashes safety belts are your only restraint. See When Should an Airbag Inflate? on page 3‑30.
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Chevrolet Impala Owner Manual - 2011 3-28 Black plate (28,1) Seats and Restraints Where Are the Airbags? There is an airbag readiness light on the instrument panel cluster, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5‑15 for more information. The driver frontal airbag is in the middle of the steering wheel.
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Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Seats and Restraints 3-29 WARNING (Continued) that person causing severe injury or even death. The path of an inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering.
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Chevrolet Impala Owner Manual - 2011 3-30 Black plate (30,1) Seats and Restraints When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head and chest. However, they are only designed to inflate if the impact exceeds a predetermined deployment threshold.
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Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Seats and Restraints The vehicle has seat-mounted side impact and roof-rail airbags. See Airbag System on page 3‑26. Seat-mounted side impact and roof-rail airbags are intended to inflate in moderate to severe side crashes. Seat-mounted side impact and roof-rail airbags will inflate if the crash severity is above the system's designed threshold level. The threshold level can vary with specific vehicle design.
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Chevrolet Impala Owner Manual - 2011 3-32 Black plate (32,1) Seats and Restraints How Does an Airbag Restrain? In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the vehicle. Airbags supplement the protection provided by safety belts.
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Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Seats and Restraints The parts of the airbag that come into contact with you may be warm, but not too hot to touch. There may be some smoke and dust coming from the vents in the deflated airbags. Airbag inflation does not prevent the driver from seeing out of the windshield or being able to steer the vehicle, nor does it prevent people from leaving the vehicle. { WARNING When an airbag inflates, there may be dust in the air.
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Chevrolet Impala Owner Manual - 2011 3-34 Seats and Restraints In many crashes severe enough to inflate the airbag, windshields are broken by vehicle deformation. Additional windshield breakage may also occur from the right front passenger airbag. . Black plate (34,1) Airbags are designed to inflate only once. After an airbag inflates, you will need some new parts for the airbag system. If you do not get them, the airbag system will not be there to help protect you in another crash.
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Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Seats and Restraints Canada The words ON and OFF, or the symbol for on and off, will be visible during the system check. If you are using remote start to start the vehicle from a distance, if equipped, you may not see the system check. When the system check is complete, either the word ON or the word OFF, or the symbol for on or off, will be visible. See Passenger Airbag Status Indicator on page 5‑16.
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Chevrolet Impala Owner Manual - 2011 3-36 Black plate (36,1) Seats and Restraints A label on the sun visor says, “Never put a rear-facing child seat in the front.” This is because the risk to the rear-facing child is so great, if the airbag deploys. { WARNING A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag.
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Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Seats and Restraints The passenger sensing system is designed to turn on (may inflate) the right front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the right front passenger seat. When the passenger sensing system has allowed the airbag to be enabled, the on indicator will light and stay lit to remind you that the airbag is active.
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Chevrolet Impala Owner Manual - 2011 3-38 Black plate (38,1) Seats and Restraints 5. If, after reinstalling the child restraint and restarting the vehicle, the on indicator is still lit, turn the vehicle off. Then slightly recline the vehicle seatback and adjust the seat cushion, if adjustable, to make sure that the vehicle seatback is not pushing the child restraint into the seat cushion. Also make sure the child restraint is not trapped under the vehicle head restraint.
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Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Seats and Restraints Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking, which helps the passenger sensing system maintain the passenger airbag status. See “Safety Belts” and “Child Restraints” in the Index for additional information about the importance of proper restraint use.
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Chevrolet Impala Owner Manual - 2011 3-40 Black plate (40,1) Seats and Restraints Servicing the Airbag-Equipped Vehicle { WARNING Adding Equipment to the Airbag-Equipped Vehicle Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servicing the vehicle and the airbag system. To purchase a service manual, see Service Publications Ordering Information on page 13‑13.
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Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Seats and Restraints In addition, the vehicle has a passenger sensing system for the right front passenger position, which includes sensors that are part of the passenger's seat. The passenger sensing system may not operate properly if the original seat trim is replaced with non-GM covers, upholstery or trim, or with GM covers, upholstery or trim designed for a different vehicle.
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Chevrolet Impala Owner Manual - 2011 3-42 Black plate (42,1) Seats and Restraints Replacing Airbag System Parts After a Crash { WARNING A crash can damage the airbag systems in the vehicle. A damaged airbag system may not work properly and may not protect you and your passenger(s) in a crash, resulting in serious injury or even death. To help make sure the airbag systems are working properly after a crash, have them inspected and any necessary replacements made as soon as possible.
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Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Seats and Restraints The manufacturer's instructions that come with the booster seat state the weight and height limitations for that booster. Use a booster seat with a lap-shoulder belt until the child passes the fit test below: . . Sit all the way back on the seat. Do the knees bend at the seat edge? If yes, continue. If no, return to the booster seat. Buckle the lap-shoulder belt. Does the shoulder belt rest on the shoulder? If yes, continue.
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Chevrolet Impala Owner Manual - 2011 3-44 Black plate (44,1) Seats and Restraints { WARNING WARNING (Continued) Never do this. forward increasing the chance of head and neck injury. The child might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest. Never allow two children to wear the same safety belt.
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Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Seats and Restraints Infants and Young Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle.
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Chevrolet Impala Owner Manual - 2011 3-46 Black plate (46,1) Seats and Restraints { WARNING Never do this. Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Never put a rear-facing child restraint in the right front seat. Secure a rear-facing child restraint in a rear seat. It is also better to secure a forward-facing child restraint in a rear seat.
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Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Seats and Restraints { WARNING { WARNING To reduce the risk of neck and head injury during a crash, infants need complete support. This is because an infant's neck is not fully developed and its head weighs so much compared with the rest of its body. In a crash, an infant in a rear-facing child restraint settles into the restraint, so the crash forces can be distributed across the strongest part of an infant's body, the back and shoulders.
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Chevrolet Impala Owner Manual - 2011 3-48 Black plate (48,1) Seats and Restraints Securing an Add-On Child Restraint in the Vehicle { WARNING (B) Forward-Facing Child Seat A forward-facing child seat (B) provides restraint for the child's body with the harness. (C) Booster Seats A booster seat (C) is a child restraint designed to improve the fit of the vehicle's safety belt system. A booster seat can also help a child to see out the window.
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Chevrolet Impala Owner Manual - 2011 Black plate (49,1) Seats and Restraints Children can be endangered in a crash if the child restraint is not properly secured in the vehicle. When securing an add-on child restraint, refer to the instructions that come with the restraint which may be on the restraint itself or in a booklet, or both, and to this manual. The child restraint instructions are important, so if they are not available, obtain a replacement copy from the manufacturer.
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Chevrolet Impala Owner Manual - 2011 3-50 Black plate (50,1) Seats and Restraints A label on your sun visor says, “Never put a rear-facing child seat in the front.” This is because the risk to the rear-facing child is so great, if the airbag deploys. { WARNING A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag.
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Chevrolet Impala Owner Manual - 2011 Black plate (51,1) Seats and Restraints Depending on where you place the child restraint and the size of the child restraint, you may not be able to access adjacent safety belt assemblies or LATCH anchors for additional passengers or child restraints. Adjacent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the safety belt.
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Chevrolet Impala Owner Manual - 2011 3-52 Black plate (52,1) Seats and Restraints Lower Anchors Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LATCH seating position that will accommodate a child restraint with lower attachments (B). Top Tether Anchor A top tether (A, C) anchors the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (53,1) Seats and Restraints 3-53 Lower Anchor and Top Tether Anchor Locations To assist you in locating the lower anchors, each seating position with lower anchors has two labels, near the crease between the seatback and the seat cushion. Rear Seat i (Top Tether Anchor): Seating positions with top tether anchors. j (Lower Anchor): Seating positions with two lower anchors.
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Chevrolet Impala Owner Manual - 2011 3-54 Black plate (54,1) Seats and Restraints Securing a Child Restraint Designed for the LATCH System { WARNING Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached.
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Chevrolet Impala Owner Manual - 2011 Black plate (55,1) Seats and Restraints { WARNING Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten. Buckle any unused safety belts behind the child restraint so children cannot reach them. Pull the shoulder belt all the way out of the retractor to set the lock, if the vehicle has one, after the child restraint has been installed.
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Chevrolet Impala Owner Manual - 2011 3-56 Black plate (56,1) Seats and Restraints Replacing LATCH System Parts After a Crash 2.3. Route, attach, and tighten the top tether according to your child restraint instructions and the following instructions: { WARNING If the position you are using has a fixed headrest and you are using a dual tether, route the tether around the head restraint.
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Chevrolet Impala Owner Manual - 2011 Black plate (57,1) Seats and Restraints Securing Child Restraints (Rear Seat Position) When securing a child restraint in a rear seating position, study the instructions that came with the child restraint to make sure it is compatible with this vehicle. If the child restraint has the LATCH system, see Lower Anchors and Tethers for Children (LATCH System) on page 3‑51 for how and where to install the child restraint using LATCH.
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Chevrolet Impala Owner Manual - 2011 3-58 Black plate (58,1) Seats and Restraints 3. Push the latch plate into the buckle until it clicks. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary. 4. Pull the shoulder belt all the way out of the retractor to set the lock. When the retractor lock is set, the belt can be tightened but not pulled out of the retractor. 5.
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Chevrolet Impala Owner Manual - 2011 Black plate (59,1) Seats and Restraints 6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑51 for more information. 7. Before placing a child in the child restraint, make sure it is securely held in place.
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Chevrolet Impala Owner Manual - 2011 3-60 Black plate (60,1) Seats and Restraints A label on the sun visor says, “Never put a rear-facing child seat in the front.” This is because the risk to the rear-facing child is so great, if the airbag deploys. { WARNING A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag.
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Chevrolet Impala Owner Manual - 2011 Black plate (61,1) Seats and Restraints 3-61 You will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 1. Move the seat as far back as it will go before securing the forward-facing child restraint.
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Chevrolet Impala Owner Manual - 2011 3-62 Black plate (62,1) Seats and Restraints 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the safety belt path and attempt to move it side‐to‐side and back‐and‐forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. 6.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Storage Storage Storage Compartments Storage Compartments Glove Box . . . . . . . . . . . . . . . . . . . . Cupholders . . . . . . . . . . . . . . . . . . . Sunglasses Storage . . . . . . . . . . Armrest Storage . . . . . . . . . . . . . . Rear Storage . . . . . . . . . . . . . . . . . Center Console Storage . . . . . . 4-1 4-1 4-1 4-1 4-2 4-2 Additional Storage Features Convenience Net . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 4-2 Black plate (2,1) Storage Rear Storage For vehicles with a split folding rear seat, there are two storage areas underneath. Pull the tab(s) located by the passenger side safety belt buckle and the driver side rear seat to access the storage areas. See Rear Seats (Split Folding) on page 3‑8 for more information.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Instruments and Controls Instruments and Controls Controls Steering Wheel Adjustment . . . 5-2 Steering Wheel Controls . . . . . . 5-3 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Windshield Wiper/Washer . . . . . 5-4 Compass . . . . . . . . . . . . . . . . . . . . . 5-5 Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Power Outlets . . . . . . . . . . . . . . . . . 5-8 Cigarette Lighter . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 5-2 Black plate (2,1) Instruments and Controls Transmission Messages . . . . . 5-38 Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-38 Washer Fluid Messages . . . . . 5-38 Vehicle Personalization Controls Steering Wheel Adjustment Vehicle Personalization . . . . . . 5-39 To adjust the steering wheel: 1. Hold the wheel and pull the lever toward you. 2. Move the steering wheel up or down. 3. Release the lever to lock the steering wheel in place.
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Instruments and Controls Steering Wheel Controls w (Next): Press to go to the next radio station stored as a favorite, or the next track if a CD is playing. SRCE (Source): Press to choose between the radio (AM, FM, XM), CD, and auxiliary input jack. c x (Previous/End): + e − e (Volume): Press to increase or to decrease the radio volume.
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Chevrolet Impala Owner Manual - 2011 5-4 Black plate (4,1) Instruments and Controls Windshield Wiper/Washer 6 (Low Speed): Slow wipes. ? (High Speed): Fast wipes. Clear ice and snow from the wiper blades before using them. If frozen to the windshield, carefully loosen or thaw them. Damaged wiper blades should be replaced. See Wiper Blade Replacement on page 10‑31. Heavy snow or ice can overload the wiper motor. A circuit breaker will stop the motor until it cools down.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Instruments and Controls Compass Compass Zone If the compass is not set to the zone where you live, the compass may give false readings. The compass must be set to the variance zone in which the vehicle is traveling. Your dealer will set the correct zone for your location.
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Chevrolet Impala Owner Manual - 2011 5-6 Black plate (6,1) Instruments and Controls 4. Press 3 until the vehicle heading, for example, N for North, is displayed in the DIC. 5. If calibration is necessary, calibrate the compass. See “Compass Calibration Procedure” following. Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle in circles is not a danger.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Instruments and Controls Clock Without Date Display AM/FM Base Radio with a Single CD Player This radio has a the time. H button for setting To set the time: 1. Press the H button until the hour begins flashing on the display. Press H a second time and the minutes begin flashing on the display. 2. To increase or decrease the time, do one of the following while the hours or minutes are flashing: . Turn the . Press . f knob. ¨ SEEK or © SEEK.
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Chevrolet Impala Owner Manual - 2011 5-8 Instruments and Controls 4. To increase the time or date, do one of the following: . Press the pushbutton below the selected tab. . Turn the . Press . f knob clockwise. ¨ SEEK. Press \ FWD. 5. To decrease the time or date, do one of the following: . Turn the f knob counter‐clockwise. . Press . Black plate (8,1) © SEEK. Press s REV. The date does not automatically display. To see the date press the H button while the radio is on.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Instruments and Controls Remove the cover to access and replace when not in use. { WARNING Power is always supplied to the outlets. Do not leave electrical equipment plugged in when the vehicle is not in use because the vehicle could catch fire and cause injury or death. Notice: Leaving electrical equipment plugged in for an extended period of time while the vehicle is off will drain the battery.
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Chevrolet Impala Owner Manual - 2011 5-10 Black plate (10,1) Instruments and Controls Ashtrays The vehicle may have an ashtray. The ashtray may be located in the console, if the vehicle has one; otherwise, it may be located in the center armrest of the front seat. Notice: If papers, pins, or other flammable items are put in the ashtray, hot cigarettes or other smoking materials could ignite them and possibly damage the vehicle. Never put flammable items in the ashtray.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Instruments and Controls Instrument Cluster English Uplevel Shown, Base and Metric Similar 5-11
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Chevrolet Impala Owner Manual - 2011 5-12 Black plate (12,1) Instruments and Controls Speedometer The speedometer shows the vehicle speed in both kilometers per hour (km/h) and miles per hour (mph). Odometer The odometer shows how far the vehicle has been driven in either miles (used in the United States) or in kilometers (used in Canada). This vehicle has a tamper-resistant odometer. If the odometer displays ERROR, it probably has been tampered with and the numbers might not be accurate.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Instruments and Controls Here are four things that some owners ask about. None of these show a problem with the fuel gauge: . At the gas station, the gas pump shuts off before the gauge reads full. . It takes a little more or less fuel to fill up than the gauge indicated. For example, the gauge may have indicated the tank was half full, but it actually took a little more or less than half the fuel tank's capacity to fill the tank. .
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Chevrolet Impala Owner Manual - 2011 5-14 Black plate (14,1) Instruments and Controls Safety Belt Reminders Driver Safety Belt Reminder Light When the engine is started, a chime sounds for several seconds to remind a driver to fasten the safety belt, unless the driver safety belt is already buckled. Metric This gauge shows the engine coolant temperature. If the gauge pointer moves toward the “H” (United States) or torward the shaded thermostat (Canada), it means that the engine coolant has overheated.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Instruments and Controls Airbag Readiness Light This chime and light are repeated if the passenger remains unbuckled and the vehicle is in motion. If the passenger safety belt is buckled, neither the chime nor the light comes on. The front passenger safety belt reminder light and chime may turn on if an object is put on the seat such as a briefcase, handbag, grocery bag, laptop or other electronic device.
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Chevrolet Impala Owner Manual - 2011 5-16 Black plate (16,1) Instruments and Controls Passenger Airbag Status Indicator The vehicle has the passenger sensing system. See Passenger Sensing System on page 3‑34 for important safety information. The instrument panel has a passenger airbag status indicator. United States Canada When the vehicle is started, the passenger airbag status indicator will light ON and OFF, or the symbol for on and off, for several seconds as a system check.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Instruments and Controls Charging System Light This light comes on briefly when the ignition key is turned to START, but the engine is not running, as a check to show it is working. If it does not, have the vehicle serviced by your dealer. The light should go out once the engine starts. If it stays on, or comes on while driving, there could be a problem with the charging system.
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Chevrolet Impala Owner Manual - 2011 5-18 Black plate (18,1) Instruments and Controls If the malfunction indicator lamp comes on and stays on while the engine is running, this indicates that there is an OBD II problem and service is required. Malfunctions often are indicated by the system before any problem is apparent. Being aware of the light can prevent more serious damage to the vehicle. This system assists the service technician in correctly diagnosing any malfunction.
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Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Instruments and Controls Light On Steady: An emission control system malfunction has been detected on the vehicle. Diagnosis and service might be required. The following may correct an emissions system malfunction: . . Make sure the fuel cap is fully installed. See Filling the Tank on page 9‑39. The diagnostic system can determine if the fuel cap has been left off or improperly installed.
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Chevrolet Impala Owner Manual - 2011 5-20 Instruments and Controls The vehicle may not pass inspection if: . . Black plate (20,1) The malfunction indicator lamp is on with the engine running, or if the light does not come on when the ignition is turned to ON/RUN while the engine is off. The critical emission control systems have not been completely diagnosed by the system. This can happen if the battery has recently been replaced or if the battery has run down.
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Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Instruments and Controls { WARNING The brake system might not be working properly if the brake system warning light is on. Driving with the brake system warning light on can lead to a crash. If the light is still on after the vehicle has been pulled off the road and carefully stopped, have the vehicle towed for service. Antilock Brake System (ABS) Warning Light The Antilock Brake System (ABS) light comes on briefly when the engine is started.
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Chevrolet Impala Owner Manual - 2011 5-22 Black plate (22,1) Instruments and Controls If the light stays on, or comes on while driving a SERVICE STABILITRAK message appears in the DIC. This indicates that there may be a problem with the Electronic Stability Control (ESC) system and the vehicle may need service. When this warning light is on and the SERVICE STABILITRAK message appears on the DIC, the ESC system does not assist in controlling the vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Instruments and Controls Engine Coolant Temperature Warning Light Notice: Driving with the engine coolant temperature warning light on could cause the vehicle to overheat. See Engine Overheating on page 10‑21. The vehicle's engine could be damaged, and it might not be covered by the vehicle warranty. Never drive with the engine coolant temperature warning light on. This light comes on briefly while starting the vehicle.
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Chevrolet Impala Owner Manual - 2011 5-24 Black plate (24,1) Instruments and Controls When the Light is On Steady Engine Oil Pressure Light This indicates that one or more of the tires are significantly underinflated. A tire pressure message can accompany the light. See Tire Messages on page 5‑37 for more information. Stop as soon as possible, and inflate the tires to the pressure value shown on the Tire and Loading Information label. See Tire Pressure on page 10‑49 for more information.
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Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Instruments and Controls 5-25 Security Light Front Fog Lamp Light Cruise Control Light For information regarding this light and the vehicle's security system, see Anti-Theft Alarm System on page 2‑11. The fog lamp lights come on when the fog lamps are in use. The cruise control light comes on whenever the cruise control is set. The lights go out when the fog lamps are turned off. See Fog Lamps on page 6‑5 for more information.
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Chevrolet Impala Owner Manual - 2011 5-26 Black plate (26,1) Instruments and Controls Information Displays Driver Information Center (DIC) Your vehicle has a Driver Information Center (DIC). All messages will appear in the DIC display located below the speedometer in the instrument panel cluster. The DIC buttons are located on the instrument panel, to the right of the instrument panel cluster. The DIC comes on when the ignition is on.
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Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Instruments and Controls 3 (Trip/Fuel): Press this button to display the odometer, trip odometers, fuel range, average economy, instantaneous economy, Active Fuel Management™ indicator on vehicles with this feature, and average speed. T (Vehicle Information): Press this button to display the oil life, units, tire pressure readings, and compass zone and compass calibration on vehicles with this feature.
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Chevrolet Impala Owner Manual - 2011 5-28 Black plate (28,1) Instruments and Controls If the retro-active reset feature is activated after the vehicle is started, but before it begins moving, the display will show the number of miles (mi) or kilometers (km) that were driven during the last ignition cycle. number may change even though the same amount of fuel is in the fuel tank. This is because different driving conditions produce different fuel economies.
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Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Instruments and Controls Blank Display This display shows no information. Vehicle Information Menu Items T (Vehicle Information): Press this button to scroll through the following menu items: Oil Life Press the vehicle information button until OIL LIFE REMAINING displays. This display shows an estimate of the oil's remaining useful life. If you see 99% OIL LIFE REMAINING on the display, that means 99% of the current oil life remains.
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Chevrolet Impala Owner Manual - 2011 5-30 Black plate (30,1) Instruments and Controls If a low tire pressure condition is detected by the system while driving, a message advising you to add air to a specific tire will appear in the display. See Tire Pressure on page 10‑49 and Tire Messages on page 5‑37 for more information. If the tire pressure display shows dashes instead of a value, there may be a problem with your vehicle. If this consistently occurs, see your dealer for service.
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Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Instruments and Controls SERVICE BATTERY CHARGING SYSTEM This message displays when there is a problem with the generator and battery charging systems. Driving with this problem could drain the battery. Turn off all unnecessary accessories. Stop and turn off the vehicle as soon as it is safe to do so. Have the electrical system checked by your dealer immediately.
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Chevrolet Impala Owner Manual - 2011 5-32 Black plate (32,1) Instruments and Controls Engine Cooling System Messages ENGINE HOT A/C (Air Conditioning) OFF This message displays when the engine coolant becomes hotter than the normal operating temperature. To avoid added strain on a hot engine, the air conditioning compressor is automatically turned off. When the coolant temperature returns to normal, the A/C operation automatically resumes. You can continue to drive your vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Instruments and Controls SERVICE A/C (Air Conditioning) SYSTEM This message displays when the electronic sensors that control the air conditioning and heating systems are no longer working. Have the climate control system serviced by your dealer if you notice a drop in heating and air conditioning efficiency. Engine Oil Messages CHANGE ENGINE OIL SOON This message displays when service is required for the vehicle. See your dealer.
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Chevrolet Impala Owner Manual - 2011 5-34 Black plate (34,1) Instruments and Controls Fuel System Messages Key and Lock Messages FUEL LEVEL LOW REPLACE BATTERY IN REMOTE KEY This message displays when your vehicle is low on fuel. Refill the fuel tank as soon as possible. See Fuel Gauge on page 5‑12 and Filling the Tank on page 9‑39 for more information. TIGHTEN GAS CAP This message may be displayed if the gas cap is not on, or is not fully tightened.
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Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Instruments and Controls Ride Control System Messages SERVICE STABILITRAK If your vehicle has Electronic Stability Control (ESC), this message displays if there has been a problem detected with ESC. The ESC/TCS light also appears on the instrument panel cluster. See Electronic Stability Control (ESC) on page 9‑31 for more information. If this message turns on while you are driving, pull off the road as soon as possible and stop carefully.
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Chevrolet Impala Owner Manual - 2011 5-36 Black plate (36,1) Instruments and Controls TRACTION CONTROL ON If your vehicle has the Traction Control System (TCS), this message displays when the TCS is turned on. See Traction Control System (TCS) on page 9‑29 for more information. Airbag System Messages SERVICE AIR BAG This message displays when there is a problem with the airbag system. Have your vehicle serviced by your dealer immediately. See Airbag Readiness Light on page 5‑15 for more information.
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Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Instruments and Controls 5-37 SERVICE VEHICLE SOON Tire Messages TIRE LEARNING ACTIVE This message displays when a non-emissions related malfunction occurs. Have the vehicle serviced by your dealer as soon as possible. SERVICE TIRE MONITOR SYSTEM On vehicles with the Tire Pressure Monitor System (TPMS), this message displays when the TPMS is re-learning the tire positions on your vehicle.
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Chevrolet Impala Owner Manual - 2011 5-38 Black plate (38,1) Instruments and Controls TIRE LOW ADD AIR TO TIRE On vehicles with the Tire Pressure Monitor System (TPMS), this message displays when the pressure in one or more of the vehicle's tires is low. This message also displays LEFT FRT (left front), RIGHT FRT (right front), LEFT RR (left rear), or RIGHT RR (right rear) to indicate the location of the low tire. The low tire pressure warning light will also come on.
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Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Instruments and Controls Vehicle Personalization To change customization preferences, use the following procedure. Your vehicle has customization capabilities that allow you to program certain features to one preferred setting. Customization features can only be programmed to one setting on the vehicle and cannot be programmed to a preferred setting for two different drivers.
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Chevrolet Impala Owner Manual - 2011 5-40 Black plate (40,1) Instruments and Controls DISPLAY LANGUAGE AUTO DOOR UNLOCK This feature allows you to select the language in which the DIC messages will appear. This feature allows you to select whether or not to turn off the automatic door unlocking feature. It also allows you to select which doors and when the doors will automatically unlock. See “Programmable Automatic Door Unlock” under Automatic Door Locks on page 2‑8 for more information.
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Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Instruments and Controls REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) transmitter. You will not receive feedback when locking the vehicle with the RKE transmitter if any of the doors are open. See Remote Keyless Entry (RKE) System Operation on page 2‑3 for more information.
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Chevrolet Impala Owner Manual - 2011 5-42 Black plate (42,1) Instruments and Controls LIGHTS ON (default): The exterior lamps will flash when you press the unlock button on the RKE transmitter. NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/reset button while the desired setting is displayed on the DIC.
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Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Instruments and Controls The lights will remain on for 20 seconds or until the lock button on the RKE transmitter is pressed, or the vehicle is no longer off. See Remote Keyless Entry (RKE) System Operation on page 2‑3 for more information. NO CHANGE : No change will be made to this feature. The current setting will remain. To select a setting, press the set/reset button while the desired setting is displayed on the DIC.
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Chevrolet Impala Owner Manual - 2011 5-44 Black plate (44,1) Instruments and Controls FACTORY SETTINGS EXIT FEATURE SETTINGS This feature allows you to set all of the customization features back to their factory default settings. This feature allows you to exit the FEATURE SETTINGS menu. Press the customization button until FACTORY SETTINGS appears on the DIC display. Press the set/reset button once to access the settings for this feature.
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Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Instruments and Controls Universal Remote System See Radio Frequency Statement on page 13‑17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Universal Remote System Programming This vehicle may have the Universal Home Remote System.
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Chevrolet Impala Owner Manual - 2011 5-46 Black plate (46,1) Instruments and Controls Programming Universal Home Remote — Rolling Code For questions or help programming the Universal Home Remote System, call 1-866-572-2728 or go to www.learcar2u.com. Most garage door openers sold after 1996 are Rolling Code units. Programming a garage door opener involves time-sensitive actions, so read the entire procedure before starting. Otherwise, the device will time out and the procedure will have to be repeated.
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Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Instruments and Controls 3. Immediately return to the vehicle. Press and hold the Universal Home Remote button that will be used to control the garage door until the garage door moves. The indicator light, above the selected button, should slowly blink. This button may need to be held for up to 20 seconds. 4. Immediately, within one second, release the button when the garage door moves.
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Chevrolet Impala Owner Manual - 2011 5-48 Black plate (48,1) Instruments and Controls return to the previous section for Programming Universal Home Remote – Rolling Code. Your hand-held transmitter can have between 8 to 12 dip switches depending on the brand of transmitter. To program up to three devices: 1. To verify that the garage door opener is a Fixed Code unit, remove the battery cover on the hand held transmitter supplied by the manufacturer of the garage door opener motor.
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Chevrolet Impala Owner Manual - 2011 Black plate (49,1) Instruments and Controls The switch positions on the hand-held transmitter could be labeled, as follows: . A switch in the up position could be labeled as “Up,” “+,” or “On.” . A switch in the down position could be labeled as “Down,” “−,” or “Off.” . A switch in the middle position could be labeled as “Middle,” “0,” or “Neutral.” 2. Write down the 8 to 12 switch settings from left to right as follows: .
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Chevrolet Impala Owner Manual - 2011 5-50 Instruments and Controls 4. The indicator lights will blink slowly. Enter each switch setting from Step 2 into your vehicle's Universal Home Remote. You will have two and one-half minutes to complete Step 4. Now press one button on the Universal Home Remote for each switch setting as follows: . If you wrote “Left,” press the left button in the vehicle. . If you wrote “Right,” press the right button in the vehicle. .
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Chevrolet Impala Owner Manual - 2011 Black plate (51,1) Instruments and Controls Universal Remote System Operation Erasing Universal Home Remote Buttons Press and hold the appropriate button for at least half of a second. The indicator light will come on while the signal is being transmitted. The programmed buttons should be erased when the vehicle is sold or the lease ends. Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed by repeating the instructions.
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Chevrolet Impala Owner Manual - 2011 5-52 Black plate (52,1) Instruments and Controls 2 NOTES
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Lighting Lighting Exterior Lighting Exterior Lamp Controls . . . . . . . . 6-1 Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . 6-3 Flash-to-Pass . . . . . . . . . . . . . . . . . 6-3 Daytime Running Lamps (DRL)/Automatic Headlamp System . . . . . . . . . . . . . . . . . . . . . . 6-3 Hazard Warning Flashers . . . . . 6-4 Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . 6-4 Fog Lamps . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 6-2 Black plate (2,1) Lighting It controls the following systems: . Headlamps . Taillamps AUTO (Automatic): Automatically turns on the headlamps at normal brightness, together with the following: . Parking Lamps . Parking Lamps . License Plate Lamps . Instrument Panel Lights . Instrument Panel Lights . Taillamps . Fog Lamps (If Equipped) .
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Lighting Headlamp High/ Low-Beam Changer To change the headlamps from low beam to high beam, push the turn signal/multifunction lever away from you. This instrument panel cluster light 3 comes on if the high‐beam lamps are turned on while the ignition is in ON/RUN. To change the headlamps from high beam to low beam, pull the turn signal lever toward you.
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Chevrolet Impala Owner Manual - 2011 6-4 Black plate (4,1) Lighting Hazard Warning Flashers The hazard warning flashers let you warn others that you have a problem. Turn and Lane-Change Signals The hazard warning flasher button is located on top of the steering column. Raise or lower the lever until the arrow starts to flash to signal a lane change. Hold it there until the lane change is completed. If the lever is briefly pressed and released, the turn signal flashes three times.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Lighting Fog Lamps # (Fog Lamps): For vehicles with fog lamps, the button is located on the exterior lamps control. The exterior lamps control is located on the instrument panel to the left of the steering column. The ignition must be in the ON/RUN position for the fog lamps to come on. Press # to turn the fog lamps on or off. A light will come on in the instrument panel cluster.
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Chevrolet Impala Owner Manual - 2011 6-6 Black plate (6,1) Lighting Dome Lamps The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise. Reading Lamps The vehicle has reading lamps that also act as the dome lamp. Press the button near each lamp to turn them on and off. Map Lamps The vehicle has map lamps on the rearview mirror.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Lighting 6-7 Delayed Entry Lighting Delayed Exit Lighting Parade Dimming Delayed entry lighting illuminates the interior for a period of time after all the doors have been closed. This feature illuminates the interior for a period of time after the key is removed from the ignition. The ignition must be off for delayed entry lighting to work.
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Chevrolet Impala Owner Manual - 2011 6-8 Black plate (8,1) Lighting If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center (DIC), you may see the voltage move up or down. This is normal. If there is a problem, an alert will be displayed. The battery can be discharged at idle if the electrical loads are very high. This is true for all vehicles.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Infotainment System Infotainment System Introduction Infotainment . . . . . . . . . . . . . . . . . . . 7-1 Theft-Deterrent Feature . . . . . . . 7-2 Operation . . . . . . . . . . . . . . . . . . . . . 7-2 Radio AM-FM Radio . . . . . . . . . . . . . . . . . 7-6 Satellite Radio . . . . . . . . . . . . . . . . 7-9 Radio Reception . . . . . . . . . . . . . 7-13 Backglass Antenna . . . . . . . . . . 7-14 Satellite Radio Antenna . . . . . .
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Chevrolet Impala Owner Manual - 2011 7-2 Black plate (2,1) Infotainment System The vehicle has Retained Accessory Power (RAP). With RAP, the audio system can be played even after the ignition is turned off. See Retained Accessory Power (RAP) on page 9‑21 for more information. Operation Theft-Deterrent Feature TheftLock® is designed to discourage theft of the vehicle's radio by learning a portion of the Vehicle Identification Number (VIN).
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Infotainment System 7-3 Using the Radio O (Power/Volume): Press to turn the system on and off. Turn to increase or decrease the volume. (Information): Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Radio with CD (MP3) The vehicle has one of these radios as its infotainment system.
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Chevrolet Impala Owner Manual - 2011 7-4 Black plate (4,1) Infotainment System To adjust the bass or treble: Setting the Tone (Bass/Midrange/Treble) Radio with CD (MP3) 2. Press MENU to display the radio setup menu. 1. Press the f knob until Bass or Treble displays. 3. Press the softkey under the AUTO VOLUM tab on the radio display. BASS/MID/TREB (Bass, Midrange, or Treble): To adjust the bass, midrange, or treble: 2. To adjust the setting, do one of the following: 1.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Infotainment System If a station's frequency is weak or if there is static, decrease the treble. Unique EQ settings can be saved for each source. To quickly adjust bass, midrange, or treble to the middle position, press the softkey positioned under the BASS, MID, or TREB tab for more than two seconds. A beep sounds and the level adjusts to the middle position. If the radio has a Bose® audio system, the EQ settings are either MANUAL or TALK.
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Chevrolet Impala Owner Manual - 2011 7-6 Black plate (6,1) Infotainment System To quickly adjust all speaker and tone controls to the middle position, press the f knob for more than two seconds. Radio If the Rear Seat Audio (RSA) is turned on, the radio disables FADE and mutes the rear speakers. Radio Data System (RDS) Radio Messages Calibration Error: Displays if the radio is no longer calibrated properly for the vehicle. The vehicle must be returned to your dealer for service.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Infotainment System To change the Auto Text setting: 1. Press MENU to display the radio setup menu. © SEEK: Press to seek or scan stations with a strong signal in the selected band. 7-7 ¨ SEEK: Press to seek or scan stations with a strong signal in the selected band. 2. Press the softkey under AUTO TXT tab on the radio display. . To seek stations, press and release © SEEK to go to the previous station and stay there. .
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Chevrolet Impala Owner Manual - 2011 7-8 Black plate (8,1) Infotainment System Storing Radio Stations Drivers are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9‑2. Tune to stored radio stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Infotainment System Satellite Radio XM™ Satellite Radio Service XM is a satellite radio service that is based in the 48 contiguous United States and 10 Canadian provinces. XM Satellite Radio has a wide variety of programming and commercial-free music, coast-to-coast, and in digital-quality sound. A service fee is required to receive the XM service.
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Chevrolet Impala Owner Manual - 2011 7-10 Black plate (10,1) Infotainment System Finding an XM Channel BAND: Press to switch between AM, FM, or XM, if equipped. s REV: Press to go to the previous XM category. 2. Press either of the two softkeys below the desired category tab to immediately tune to the first XM station in that category. f (Tune): \ FWD: Press to go to the next XM category.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Infotainment System Adding and Removing Categories Storing XM Channels Categories cannot be added or removed while the vehicle is moving faster than 8 km/h (5 mph). Drivers are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9‑2. Tune to stored radio stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature. To add or remove a category: 1.
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Chevrolet Impala Owner Manual - 2011 7-12 Black plate (12,1) Infotainment System The number of favorites pages can be set up using the MENU button. To set up the number of favorites pages: 1. Press the MENU button. 2. Press the softkey located below the FAV 1-6 tab. 3. Select the number of favorites pages by pressing the softkey located below the displayed page numbers. 4.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Infotainment System No Subscription Please Renew: XM subscription needs to be reactivated. Contact XM at www.xmradio.com or call 1-800-929-2100 in the U.S. and www.xmradio.ca or call 1-877-438-9677 in Canada. CAT Not Found: There are no channels available for the selected category. The system is working properly. XM Theftlocked: The XM receiver in the vehicle could have previously been in another vehicle.
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Chevrolet Impala Owner Manual - 2011 7-14 Black plate (14,1) Infotainment System FM Stereo Cellular Phone Usage FM signals only reach about 16 to 65 km (10 to 40 mi). Although the radio has a built-in electronic circuit that automatically works to reduce interference, some static can occur, especially around tall buildings or hills, causing the sound to fade in and out. Cellular phone usage may cause interference with the vehicle's radio.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Infotainment System Notice: Do not apply aftermarket glass tinting with metallic film. The metallic film in some tinting materials will interfere with or distort the incoming radio reception. Any damage caused to your backglass antenna due to metallic tinting materials will not be covered by the vehicle warranty. Satellite Radio Antenna The XM Satellite Radio antenna is located on the roof of the vehicle.
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Chevrolet Impala Owner Manual - 2011 7-16 Black plate (16,1) Infotainment System Care of CDs Store a disc in its original case or a protective case and away from direct sunlight and dust. If the bottom of a disc is damaged it may not play properly or at all. Do not touch the bottom of a disc while handling it, pick it up by grasping the outer edges or the edge of the hole and the outer edge.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Infotainment System \ FWD (Fast Forward): Press and hold to advance playback quickly within a track. Sound is heard at a reduced volume and the elapsed time of the track displays. Release to resume playing the track. Softkeys 4 (Information): Press to display available additional information about the current track. RDM (Random): Tracks can be listened to in random, rather than sequential order.
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Chevrolet Impala Owner Manual - 2011 7-18 Black plate (18,1) Infotainment System Root Directory The root directory is treated as a folder. Files are stored in the root directory when the disc or storage device does not contain folders. Files accessed from the root directory of a disc display as F1 ROOT. Empty Folder Folders that do not contain files are skipped, and the player advances to the next folder that contains files.
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Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Infotainment System Buttons and Knobs The buttons and knobs on the radio control the following features. f (Tune): Turn to select MP3 files on the disc. © SEEK: Press to go to the start of the track, if more than 10 seconds have played. Press and hold or press multiple times to continue moving backward through tracks. ¨ SEEK: Press to go to the next track. Press and hold or press multiple times to continue moving forward through tracks.
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Chevrolet Impala Owner Manual - 2011 7-20 Black plate (20,1) Infotainment System h (Music Navigator): Press the softkey below h to have the files To change from playback by artist to playback by album: played in order by artist or album. The player scans the disc to sort the files by artist and album ID3 tag information. It can take several minutes to scan the disc depending on the number of files on the disc. The radio may begin playing while it is scanning in the background. 1.
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Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Infotainment System If any error occurs repeatedly or if an error cannot be corrected, contact your dealer. If the radio displays an error message, write it down and provide it to your dealer when reporting the problem. To use a portable audio player, connect a 3.5 mm (1/8 in) cable to the radio's front auxiliary input jack. While a device is connected, press the radio CD/AUX button to begin playing audio from the device over the vehicle speakers.
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Chevrolet Impala Owner Manual - 2011 7-22 . . . Black plate (22,1) Infotainment System Pair cell phone(s) to the vehicle. The system may not work with all cell phones. See “Pairing” in this section for more information. If the cell phone has voice dialing capability, learn to use that feature to access the address book or contact list. See “Voice Pass-Thru” in this section for more information. See “Storing and Deleting Phone Numbers” in this section for more information.
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Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Infotainment System Audio System Pairing When using the in‐vehicle Bluetooth system, sound comes through the vehicle's front audio system speakers and overrides the audio system. Use the audio system volume knob, during a call, to change the volume level. The adjusted volume level remains in memory for later calls. To prevent missed calls, a minimum volume level is used if the volume is turned down too low.
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Chevrolet Impala Owner Manual - 2011 7-24 Black plate (24,1) Infotainment System 4. Start the pairing process on the cell phone that you want to pair. For help with this process, see the cell phone manufacturer's user guide. 5. Locate the device named “Your Vehicle” in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN that was provided in Step 3. After the PIN is successfully entered, the system prompts you to provide a name for the paired cell phone.
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Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Infotainment System Storing and Deleting Phone Numbers The system can store up to 30 phone numbers as name tags in the Hands‐Free Directory that is shared between the Bluetooth and OnStar systems, if equipped. The following commands are used to delete and store phone numbers. Store: This command will store a phone number, or a group of numbers as a name tag.
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Chevrolet Impala Owner Manual - 2011 7-26 Black plate (26,1) Infotainment System Using the “Delete All Name Tags” Command This command deletes all stored name tags in the Hands‐Free Calling Directory and the OnStar Turn‐by‐Turn Destinations Directory, if equipped. To delete all name tags: 1. Press and hold two seconds. b g for Making a Call Using the “Digit Dial” Command Calls can be made using the following commands.
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Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Infotainment System Once connected, the person called will be heard through the audio speakers. Using the “Re‐dial” Command 1. Press and hold two seconds. b g for Call Waiting Three‐Way Calling Call waiting must be supported on the cell phone and enabled by the wireless service carrier. Three‐way calling must be supported on the cell phone and enabled by the wireless service carrier. . 2. After the tone, say “Re‐dial.
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Chevrolet Impala Owner Manual - 2011 7-28 Black plate (28,1) Infotainment System Muting a Call During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. . . To mute a call, press then say “Mute call.” b g, and To cancel mute, press b then say “Un‐mute call.” g, and Transferring a Call Audio can be transferred between the Bluetooth system and the cell phone.
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Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Infotainment System Dual Tone Multi-Frequency (DTMF) Tones The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu‐driven phone system. Account numbers can also be stored for use. Sending a Number or Name Tag During a Call 1. Press b g. The system responds “Ready,” followed by a tone. 2. Say “Dial.” 3. Say the number or name tag to send.
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Chevrolet Impala Owner Manual - 2011 7-30 Black plate (30,1) Infotainment System 2 NOTES
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog and ventilation can be controlled with this system. For vehicles with heated seats, see Heated Front Seats on page 3‑7. Climate Control Systems . . . . . . 8-1 Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 8-2 Black plate (2,1) Climate Controls 9 (Fan Control): Turn clockwise or counterclockwise to increase or decrease the fan speed. Positioning the knob between two modes can select a combination of those modes. Single Zone A. Fan Control B. Outside Air C. Temperature Control D. Recirculation E. Air Delivery Mode Control F. Air Conditioning G.
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Climate Controls To change the current mode, select one of the following: H (Vent): Air is directed to the instrument panel outlets. ) (Bi-Level): Air is divided between the instrument panel outlets and the floor outlets. 6 (Floor): Air is directed to the floor outlets, with some of the air directed to the windshield and side window outlets. In this mode, the system automatically selects outside air.
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Chevrolet Impala Owner Manual - 2011 8-4 Black plate (4,1) Climate Controls : (Outside Air): Press to turn on outside air. An indicator light comes on to show that it is on. Outside air will circulate throughout the vehicle. ? (Recirculation): Press to turn on the recirculation mode. An indicator light comes on to show that it is on. This mode helps to quickly heat or cool the air inside the vehicle once the temperature inside the vehicle is equal to or better than the outside temperature.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Climate Controls Air Vents . Use the thumbwheel located below or to the side of the outlet, to change the direction of the air flow. Operation Tips . Clear away any ice, snow, or leaves from the air inlets at the base of the windshield that may block the flow of air into the vehicle. . Use of non-GM approved hood deflectors may adversely affect the performance of the system. .
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Chevrolet Impala Owner Manual - 2011 8-6 Black plate (6,1) Climate Controls To change the passenger compartment air filter: 1. Turn off the ignition when the windshield wipers are in the up position. 2. Raise the vehicle hood. 3. Pull back the hood weatherstrip from the passenger side of the vehicle halfway to center. 5. Lift the air inlet grille and disconnect the washer hose at the quick-connect. 6. Remove the air inlet grille. 7. Remove the water deflector plate. 8.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Driving and Operating Driving and Operating Shifting Into Park . . . . . . . . . . . . 9-21 Shifting Out of Park . . . . . . . . . . 9-23 Parking Over Things That Burn . . . . . . . . . . . . . . . . . . 9-24 Engine Exhaust Driving Information Defensive Driving . . . . . . . . . . . . . 9-2 Drunk Driving . . . . . . . . . . . . . . . . . 9-2 Control of a Vehicle . . . . . . . . . . . 9-3 Braking . . . . . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 9-2 Black plate (2,1) Driving and Operating Driving Information Defensive Driving Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3‑10. { WARNING Assume that other road users (pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready. In addition: .
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Driving and Operating Medical research shows that alcohol in a person's system can make crash injuries worse, especially injuries to the brain, spinal cord, or heart. This means that when anyone who has been drinking — driver or passenger — is in a crash, that person's chance of being killed or permanently disabled is higher than if the person had not been drinking.
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Chevrolet Impala Owner Manual - 2011 9-4 Black plate (4,1) Driving and Operating If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. If the brakes are pumped, the pedal could get harder to push down. If the engine stops, there will still be some power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Driving and Operating The vehicle can perform very well in emergencies like these. First apply the brakes. See Braking on page 9‑3. It is better to remove as much speed as possible from a collision. Then steer around the problem, to the left or right depending on the space available. recommended 9 and 3 o'clock positions, it can be turned a full 180 degrees very quickly without removing either hand.
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Chevrolet Impala Owner Manual - 2011 9-6 Black plate (6,1) Driving and Operating Ease off the accelerator and then, if there is nothing in the way, steer so that the vehicle straddles the edge of the pavement. Turn the steering wheel 8 to 13 cm (3 to 5 in), about one-eighth turn, until the right front tire contacts the pavement edge. Then turn the steering wheel to go straight down the roadway.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Driving and Operating While driving on a surface with reduced traction, try to avoid sudden steering, acceleration, or braking, including reducing vehicle speed by shifting to a lower gear. Any sudden changes could cause the tires to slide. You may not realize the surface is slippery until the vehicle is skidding.
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Chevrolet Impala Owner Manual - 2011 9-8 Black plate (8,1) Driving and Operating Other Rainy Weather Tips Highway Hypnosis Hill and Mountain Roads Besides slowing down, other wet weather driving tips include: Always be alert and pay attention to your surroundings while driving. If you become tired or sleepy, find a safe place to park the vehicle and rest. Driving on steep hills or through mountains is different than driving on flat or rolling terrain.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Driving and Operating { WARNING Coasting downhill in N (Neutral) or with the ignition off is dangerous. The brakes will have to do all the work of slowing down and they could get so hot that they would not work well. You would then have poor braking or even none going down a hill. You could crash. Always have the engine running and the vehicle in gear when going downhill. . . Stay in your own lane.
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Chevrolet Impala Owner Manual - 2011 9-10 Black plate (10,1) Driving and Operating Blizzard Conditions Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Assistance Program on page 13‑6. To get help and keep everyone in the vehicle safe: . Turn on the hazard warning flashers. . Tie a red cloth to an outside mirror. WARNING (Continued) If the vehicle is stuck in the snow: . .
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Driving and Operating To save fuel, run the engine for only short periods as needed to warm the vehicle and then shut the engine off and close the window most of the way to save heat. Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm also helps.
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Chevrolet Impala Owner Manual - 2011 9-12 Black plate (12,1) Driving and Operating Rocking the Vehicle to Get it Out Turn the steering wheel left and right to clear the area around the front wheels. Turn off any traction or stability system. Shift back and forth between R (Reverse) and a forward gear, spinning the wheels as little as possible. To prevent transmission wear, wait until the wheels stop spinning before shifting gears.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Driving and Operating The Tire and Loading Information label lists the number of occupant seating positions (A), and the maximum vehicle capacity weight (B) in kilograms and pounds. The vehicle capacity weight includes the weight of all occupants, cargo, and all nonfactory‐installed options. There is also important loading information on the Certification label.
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Chevrolet Impala Owner Manual - 2011 9-14 Black plate (14,1) Driving and Operating 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step³4. 6. If your vehicle will be towing a trailer, the load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity for your vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Driving and Operating vehicle's maximum vehicle capacity weight and seating positions. The combined weight of the driver, passengers, and cargo should never exceed your vehicle's maximum vehicle capacity weight. The label shows the gross weight capacity of your vehicle, called the Gross Vehicle Weight Rating (GVWR). The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo.
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Chevrolet Impala Owner Manual - 2011 9-16 Black plate (16,1) Driving and Operating { WARNING Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Driving and Operating Starting and Operating New Vehicle Break-In Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: . . Do not drive at any one constant speed, fast or slow, for the first 805 km (500 miles). Do not make full-throttle starts. Avoid downshifting to brake or slow the vehicle. Avoid making hard stops for the first 322 km (200 miles) or so.
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Chevrolet Impala Owner Manual - 2011 9-18 Black plate (18,1) Driving and Operating Do not turn the engine off when the vehicle is moving. This will cause a loss of power assist in the brake and steering systems and disable the airbags. In an emergency: 1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This may deplete power assist, requiring increased brake pedal force. 2. Shift the vehicle to neutral. This can be done while the vehicle is moving.
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Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Driving and Operating Starting the Engine Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine when the vehicle is already moving, use N (Neutral) only. Notice: Do not try to shift to P (Park) if the vehicle is moving. If you do, you could damage the transmission. Shift to P (Park) only when the vehicle is stopped. Starting Procedure 1.
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Chevrolet Impala Owner Manual - 2011 9-20 Black plate (20,1) Driving and Operating 2. If the engine does not start after 5‐10 seconds, especially in very cold weather (below −18°C or 0°F), it could be flooded with too much gasoline. Try pushing the accelerator pedal all the way to the floor and holding it there as you hold the key in START for up to a maximum of 15 seconds. Wait at least 15 seconds between each try, to allow the cranking motor to cool down.
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Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Driving and Operating 4. Before starting the engine, be sure to unplug and store the cord as it was before to keep it away from moving engine parts, and prevent damage. The length of time the heater should remain plugged in depends on several factors. Ask a dealer in the area where you will be parking the vehicle for the best advice on this.
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Chevrolet Impala Owner Manual - 2011 9-22 Black plate (22,1) Driving and Operating Console Shift Lever If the vehicle is equipped with a console shift lever, use this procedure to shift the vehicle into P (Park): 1. Hold the brake pedal down. 2. Move the shift lever into P (Park) by pushing the lever all the way toward the front of the vehicle. 3. While keeping the brake pedal applied, set the parking brake. See Parking Brake on page 9‑29 for more information. 4. Turn the ignition key to LOCK/OFF. 5.
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Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Driving and Operating 9-23 Shifting Out of Park Console Shift Column Shift Automatic Transmission Shift Lock If the console shift lever cannot be moved out of P (Park): If the column shift lever cannot be moved out of P (Park): 1. Apply and maintain the regular brakes. 1. Apply and maintain the regular brakes. 2. Turn the ignition to ON/RUN position. See Ignition Positions on page 9‑17 for more information. 2.
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Chevrolet Impala Owner Manual - 2011 9-24 Black plate (24,1) Driving and Operating Parking Over Things That Burn { WARNING Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or other things that can burn. Engine Exhaust { WARNING Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if: .
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Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Driving and Operating Running the Vehicle While Parked It is better not to park with the engine running. But if you ever have to, here are some things to know. { WARNING Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine exhaust may enter the vehicle. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
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Chevrolet Impala Owner Manual - 2011 9-26 Black plate (26,1) Driving and Operating There are several different positions for the shift lever. P (Park): This position locks the front wheels. It is the best position to use when the engine is started because the vehicle cannot move easily. { WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll.
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Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Driving and Operating Notice: Shifting out of P (Park) or N (Neutral) with the engine running at high speed may damage the transmission. The repairs would not be covered by the vehicle warranty. Be sure the engine is not running at high speed when shifting the vehicle. D (Drive) : This position is for normal driving. It provides the best fuel economy. If you need more power for passing, and you are: .
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Chevrolet Impala Owner Manual - 2011 9-28 Black plate (28,1) Driving and Operating Brakes Antilock Brake System (ABS) This vehicle has the Antilock Brake System (ABS), an advanced electronic braking system that helps prevent a braking skid. When the engine is started and the vehicle begins to drive away, ABS checks itself. A momentary motor or clicking noise might be heard while this test is going on, and it might even be noticed that the brake pedal moves a little. This is normal.
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Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Driving and Operating Parking Brake To release the parking brake, hold the brake pedal down and push the parking brake pedal. When you lift your foot off the parking brake pedal, the pedal will follow it to the released position. A warning chime will sound and a brake warning light located on the instrument panel cluster will come on, if the parking brake is set, the ignition is on, and the vehicle speed is greater than 8 km/h (5 mph).
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Chevrolet Impala Owner Manual - 2011 9-30 Black plate (30,1) Driving and Operating The system may be heard or felt while it is working, but this is normal. If cruise control is being used when TCS begins to limit wheel spin, the cruise control will automatically disengage. Cruise control may be reengaged when road conditions allow. See Cruise Control on page 9‑32. The TCS operates in all transmission shift lever positions.
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Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Driving and Operating Electronic Stability Control (ESC) For more information, see Ride Control System Messages on page 5‑35. Your vehicle may have an Electronic Stability Control (ESC) system which combines antilock brake, traction, and stability control systems and helps the driver maintain directional control of the vehicle in most driving conditions.
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Chevrolet Impala Owner Manual - 2011 9-32 Black plate (32,1) Driving and Operating The ESC/TCS button is located on the instrument panel. The traction control system can be turned off or back on by pressing the ESC/TCS button. To disable both traction control and ESC, press and hold the button briefly. When the ESC system is turned off, the TRACTION CONTROL OFF message will appear, and the ESC/TCS light will be on solid to warn the driver that both traction control and ESC are disabled.
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Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Driving and Operating If your vehicle has the Traction Control System (TCS) and the cruise control is on, TCS will begin to limit wheel spin and the cruise control automatically turns off. See Traction Control System (TCS) on page 9‑29. When road conditions allow you to safely use it again, the cruise control can be turned back on. T (On/Off): Press to turn cruise control on and off. The indicator is lit when cruise control is on.
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Chevrolet Impala Owner Manual - 2011 9-34 Driving and Operating Increasing Speed While Using Cruise Control If the cruise control system is already activated: . . Press and hold the +RES button on the steering wheel until the desired speed is reached, then release it. To increase vehicle speed in small increments, press the +RES button. Each time this is done, the vehicle goes about 1.6 km/h (1 mph) faster. Reducing Speed While Using Cruise Control If the cruise control system is already activated: .
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Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Driving and Operating 9-35 Fuel Recommended Fuel Use of the recommended fuel is an important part of the proper maintenance of this vehicle. To help keep the engine clean and maintain optimum vehicle performance, we recommend the use of gasoline advertised as TOP TIER Detergent Gasoline. Use regular unleaded gasoline with a posted octane rating of 87 or higher.
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Chevrolet Impala Owner Manual - 2011 9-36 Black plate (36,1) Driving and Operating Gasoline Specifications (U.S. and Canada Only) California Fuel Requirements Fuels in Foreign Countries At a minimum, gasoline should meet ASTM specification D 4814 in the United States or CAN/CGSB‐3.5 or 3.511 in Canada. Some gasolines contain an octane-enhancing additive called methylcyclopentadienyl manganese tricarbonyl (MMT). We recommend against the use of gasolines containing MMT.
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Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Driving and Operating Fuel Additives To provide cleaner air, all gasolines in the United States are now required to contain additives that help prevent engine and fuel system deposits from forming, allowing the emission control system to work properly. In most cases, nothing should have to be added to the fuel. However, some gasolines contain only the minimum amount of additive required to meet U.S. Environmental Protection Agency regulations.
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Chevrolet Impala Owner Manual - 2011 9-38 Black plate (38,1) Driving and Operating Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9‑35. We encourage the use of E85 in vehicles that are designed to use it.
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Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Driving and Operating E85 has less energy per liter (gallon) than gasoline, so you will need to refill the fuel tank more often when using E85 than when you are using gasoline. See Filling the Tank on page 9‑39. Notice: Some additives are not compatible with E85 fuel and can harm the vehicle's fuel system. Do not add anything to E85. Damage caused by additives would not be covered by the vehicle warranty.
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Chevrolet Impala Owner Manual - 2011 9-40 Black plate (40,1) Driving and Operating While refueling, hang the tethered fuel cap on the hook on the inside of the fuel door. { WARNING Fuel can spray out on you if you open the fuel cap too quickly. If you spill fuel and then something ignites it, you could be badly burned. This spray can happen if the tank is nearly full, and is more likely in hot weather. Open the fuel cap slowly and wait for any hiss noise to stop. Then unscrew the cap all the way.
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Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Driving and Operating Filling a Portable Fuel Container WARNING (Continued) . { WARNING Never fill a portable fuel container while it is in the vehicle. Static electricity discharge from the container can ignite the fuel vapor. You can be badly burned and the vehicle damaged if this occurs. To help avoid injury to you and others: . Dispense fuel only into approved containers. .
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Chevrolet Impala Owner Manual - 2011 9-42 Black plate (42,1) Driving and Operating Driving Characteristics and Towing Tips . Pulling a Trailer Here are some important points: . . There are many different laws, including speed limit restrictions, having to do with trailering. Make sure the rig will be legal, not only where you live but also where you will be driving. A good source for this information can be state or provincial police.
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Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Driving and Operating Following Distance Making Turns Stay at least twice as far behind the vehicle ahead as you would when driving the vehicle without a trailer. This can help to avoid situations that require heavy braking and sudden turns. Notice: Making very sharp turns while trailering could cause the trailer to come in contact with the vehicle. The vehicle could be damaged. Avoid making very sharp turns while trailering.
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Chevrolet Impala Owner Manual - 2011 9-44 Black plate (44,1) Driving and Operating Driving on Grades Notice: Do not tow on steep continuous grades exceeding 9.6 km (6 miles). Extended, higher than normal engine and transmission temperatures may result and damage the vehicle. Frequent stops are very important to allow the engine and transmission to cool. Reduce speed and shift to a lower gear before starting down a long or steep downgrade.
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Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Driving and Operating Things that are especially important in trailer operation are automatic transmission fluid, engine oil, belts, cooling system and brake system. It is a good idea to inspect these before and during the trip. Check periodically to see that all hitch nuts and bolts are tight. Engine Cooling When Trailer Towing The cooling system may temporarily overheat during severe operating conditions. See Engine Overheating on page 10‑21.
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Chevrolet Impala Owner Manual - 2011 9-46 Black plate (46,1) Driving and Operating The following information has many time-tested, important trailering tips and safety rules. Many of these are important for the safety of the driver and the passengers. So please read this section carefully before pulling a trailer. Load-pulling components such as the engine, transmission, axles, wheel assemblies and tires are forced to work harder against the drag of the added weight.
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Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Driving and Operating If towing a trailer, the tongue load must be added to the GVW because the vehicle will be carrying that weight, too. See Vehicle Load Limits on page 9‑12 for more information about the vehicle's maximum load capacity. After loading the trailer, weigh the trailer and then the tongue, separately, to see if the weights are proper. If they are not, adjustments might be made by moving some items around in the trailer.
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Chevrolet Impala Owner Manual - 2011 9-48 Black plate (48,1) Driving and Operating Safety Chains Trailer Brakes Always attach chains between the vehicle and the trailer. Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch. Instructions about safety chains may be provided by the hitch manufacturer or by the trailer manufacturer.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Vehicle Care Vehicle Care General Information General Information . . . . . . . . . . California Proposition 65 Warning . . . . . . . . . . . . . . . . . California Perchlorate Materials Requirements . . . . Accessories and Modifications . . . . . . . . . . . . . . . 10-2 10-3 10-3 10-3 Vehicle Checks Doing Your Own Service Work . . . . . . . . . . . . . . . 10-4 Hood . . . . . . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 10-2 Black plate (2,1) Vehicle Care Wheels and Tires Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-42 Tire Sidewall Labeling . . . . . . 10-43 Tire Designations . . . . . . . . . . . 10-45 Tire Terminology and Definitions . . . . . . . . . . . . . . . . 10-46 Tire Pressure . . . . . . . . . . . . . . . 10-49 Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . 10-51 Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Vehicle Care 10-3 California Proposition 65 Warning California Perchlorate Materials Requirements Accessories and Modifications Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component wear by-products contain and/or emit these chemicals.
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Chevrolet Impala Owner Manual - 2011 10-4 Black plate (4,1) Vehicle Care module or software modifications, is not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affected parts. GM Accessories are designed to complement and function with other systems on the vehicle. Your GM dealer can accessorize the vehicle using genuine GM Accessories.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Vehicle Care about how to service the vehicle than this manual can. To order the proper service manual, see Service Publications Ordering Information on page 13‑13. This vehicle has an airbag system. Before attempting to do your own service work, see Servicing the Airbag-Equipped Vehicle on page 3‑40. Keep a record with all parts receipts and list the mileage and the date of any service work performed. See Maintenance Records on page 11‑9.
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Chevrolet Impala Owner Manual - 2011 10-6 Vehicle Care Engine Compartment Overview 3.5 L V6 Engine Shown, 3.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Vehicle Care A. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” under Washer Fluid on page 10‑25. H. Engine Oil Fill Cap. See “When to Add Engine Oil” under Engine Oil on page 10‑7. I. Engine Oil Dipstick. See “Checking Engine Oil” under Engine Oil on page 10‑7. J. Automatic Transmission Fluid Dipstick (Out of View). See “Checking the Fluid Level” under Automatic Transmission Fluid on page 10‑12. B. Battery.
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Chevrolet Impala Owner Manual - 2011 10-8 Black plate (8,1) Vehicle Care Checking Engine Oil It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See Engine Compartment Overview on page 10‑6 for the location of the engine oil dipstick. Obtaining an accurate oil level reading is essential: 1.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Vehicle Care Selecting the Right Engine Oil Selecting the right engine oil depends on both the proper oil specification and viscosity grade: Specification Use and ask for engine oils with the dexos™ certification mark. Oils meeting the requirements of the vehicle should have the dexos certification mark on the container. This certification mark indicates that the oil has been approved to the dexos specification.
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Chevrolet Impala Owner Manual - 2011 10-10 Black plate (10,1) Vehicle Care Use of oils that do not meet the dexos specification, however, may result in reduced performance under certain circumstances. Viscosity Grade SAE 5W-30 is the best viscosity grade for the vehicle. Do not use other viscosity oils such as SAE 10W‐30, 10W‐40, or 20W-50. Cold Temperature Operation: In an area of extreme cold, where the temperature falls below −29°C (−20°F), an SAE 0W-30 oil should be used.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Vehicle Care Engine Oil Additives/Engine Oil Flushes Do not add anything to the oil. The recommended oils with the dexos specification and displaying the dexos certification mark are all that is needed for good performance and engine protection. Engine oil system flushes are not recommended and could cause engine damage not covered by the vehicle warranty.
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Chevrolet Impala Owner Manual - 2011 10-12 Black plate (12,1) Vehicle Care See Engine Oil Messages on page 5‑33. Change the oil as soon as possible within the next 1 000 km (600 mi). It is possible that, if driving under the best conditions, the oil life system might indicate that an oil change is not necessary for up to a year. The engine oil and filter must be changed at least once a year and, at this time, the system must be reset.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Vehicle Care How to Check Automatic Transmission Fluid Because this operation can be a little difficult, it may be decided to have this done at the dealer service department. If not taken to the dealer, be sure to follow all the instructions here, or a false reading on the dipstick could result. Notice: Too much or too little fluid can damage the transmission.
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Chevrolet Impala Owner Manual - 2011 10-14 Black plate (14,1) Vehicle Care Then, without shutting off the engine, follow these steps: 1. Pull out the dipstick and wipe it with a clean rag or paper towel. 2. Push it back in all the way, wait three seconds, and then pull it back out again. How to Add Fluid Refer to Recommended Fluids and Lubricants on page 11‑6 to determine what kind of transmission fluid to use.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Vehicle Care Notice: Use of the incorrect automatic transmission fluid may damage the vehicle, and the damages may not be covered by the vehicle warranty. Always use the automatic transmission fluid listed in Recommended Fluids and Lubricants on page 11‑6. 3. After adding fluid, recheck the fluid level as described under “How to Check Automatic Transmission Fluid,” earlier in this section. 4.
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Chevrolet Impala Owner Manual - 2011 10-16 Black plate (16,1) Vehicle Care { WARNING Operating the engine with the air cleaner/filter off can cause you or others to be burned. The air cleaner not only cleans the air; it helps to stop flames if the engine backfires. Use caution when working on the engine and do not drive with the air cleaner/filter off. 2. Push the filter cover housing toward the engine. 3. Pull out the filter. 4. Inspect or replace the engine air cleaner/filter.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Vehicle Care { WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury. Keep hands, clothing, and tools away from any underhood electric fan. { WARNING Heater and radiator hoses, and other engine parts, can be very hot. Do not touch them. If you do, you can be burned. (Continued) WARNING (Continued) Do not run the engine if there is a leak.
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Chevrolet Impala Owner Manual - 2011 10-18 Black plate (18,1) Vehicle Care What to Use { WARNING Adding only plain water or some other liquid to the cooling system can be dangerous. Plain water and other liquids, can boil before the proper coolant mixture will. The coolant warning system is set for the proper coolant mixture. With plain water or the wrong mixture, the engine could get too hot but you would not get the overheat warning. The engine could catch fire and you or others could be burned.
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Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Vehicle Care Checking Coolant The vehicle must be on a level surface when checking the coolant level. Check to see if coolant is visible in the coolant recovery tank. If the coolant inside the coolant recovery tank is boiling, do not do anything else until it cools down.
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Chevrolet Impala Owner Manual - 2011 10-20 Black plate (20,1) Vehicle Care How to Add Coolant to the Radiator { WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury. Keep hands, clothing, and tools away from any underhood electric fan. { WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly.
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Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Vehicle Care 3. Fill the cooling system with the proper DEX-COOL coolant mixture, up to the base of the filler neck. See “What to use” for more information about the proper coolant mixture. Rinse or wipe any spilled coolant from the engine and the compartment. 5. Install the coolant recovery tank cap and the pressure cap. After a day or two of driving, when the engine is cold, check the coolant level in the recovery tank.
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Chevrolet Impala Owner Manual - 2011 10-22 Black plate (22,1) Vehicle Care If it is decided not to lift the hood when this warning appears, but instead get service help right away, see Roadside Assistance Program on page 13‑6. If it is decided to lift the hood, make sure the vehicle is parked on a level surface. Then check to see if the engine cooling fans are running. If the engine is overheating, both fans should be running.
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Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Vehicle Care 10-23 If No Steam is Coming from the Engine Compartment If the overheat warning is displayed with no sign of steam: If you keep driving when the vehicles engine is overheated, the liquids in it can catch fire. You or others could be badly burned. Stop the engine if it overheats, and get out of the vehicle until the engine is cool.
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Chevrolet Impala Owner Manual - 2011 10-24 Black plate (24,1) Vehicle Care If the temperature overheat gauge is no longer in the overheat zone or an overheat warning no longer displays, the vehicle can be driven. Continue to drive the vehicle slowly for about 10 minutes. Keep a safe vehicle distance from the vehicle in front. If the warning does not come back on, continue to drive normally. If the warning continues, pull over, stop, and park the vehicle right away.
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Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Vehicle Care When to Check Power Steering Fluid 4. Replace the cap and completely tighten it. It is not necessary to regularly check power steering fluid unless there is a leak suspected in the system or an unusual noise is heard. A fluid loss in this system could indicate a problem. Have the system inspected and repaired. 5. Remove the cap again and look at the fluid level on the dipstick.
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Chevrolet Impala Owner Manual - 2011 10-26 Black plate (26,1) Vehicle Care . Open the cap with the washer symbol on it. Add washer fluid until the tank is full. . See Engine Compartment Overview on page 10‑6 for more information on location. Notice: . When using concentrated washer fluid, follow the manufacturer's instructions for adding water. . Do not mix water with ready-to-use washer fluid.
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Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Vehicle Care Some driving conditions or climates can cause a brake squeal when the brakes are first applied or lightly applied. This does not mean something is wrong with the brakes. Brake Adjustment Properly torqued wheel nuts are necessary to help prevent brake pulsation. When tires are rotated, inspect brake pads for wear and evenly tighten wheel nuts in the proper sequence to torque specifications in Capacities and Specifications on page 12‑2.
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Chevrolet Impala Owner Manual - 2011 10-28 Black plate (28,1) Vehicle Care Do not top off the brake fluid. Adding fluid does not correct a leak. If fluid is added when the linings are worn, there will be too much fluid when new brake linings are installed. Add or remove brake fluid, as necessary, only when work is done on the brake hydraulic system. { WARNING If too much brake fluid is added, it can spill on the engine and burn, if the engine is hot enough.
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Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Vehicle Care Battery Vehicle Storage Refer to the replacement number shown on the original battery label when a new battery is needed. See Engine Compartment Overview on page 10‑6 for battery location. { DANGER Battery posts, terminals, and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash hands after handling.
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Chevrolet Impala Owner Manual - 2011 10-30 Black plate (30,1) Vehicle Care Automatic Transmission Shift Lock Control Function Check { WARNING When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 9‑29.
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Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Vehicle Care Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. . . To check the parking brake's holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
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Chevrolet Impala Owner Manual - 2011 10-32 Black plate (32,1) Vehicle Care To remove and replace the wiper blade element do the following: 1. The wiper blade element has two notches at one end which are engaged by the bottom claw set of the wiper blade. At the notched end of the wiper blade, pull the wiper blade element from the wiper blade assembly. 4.
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Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Vehicle Care Bulb Replacement For the proper type of replacement bulbs, see Replacement Bulbs on page 10‑37. 10-33 Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps To replace one of these bulbs: A. Sidemarker 2. Remove the screw from the headlamp assembly. 1. Open the hood. See Hood on page 10‑5. For any bulb‐changing procedure not listed in this section, contact your dealer.
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Chevrolet Impala Owner Manual - 2011 10-34 Black plate (34,1) Vehicle Care 6. Turn the old bulb counterclockwise and remove it from the retaining ring by pulling it away from the headlamp. 7. Remove the electrical connector from the bulb by raising the lock tab and pulling the connector away from the bulb's base. 8. Install the electrical connector to the bulb. 3. Pull up on the plastic headlamp retainer and remove it. 4.
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Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Vehicle Care 10-35 Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps 12. Push down on the plastic headlamp retainer to reinstall it. 13. Reinstall the screw from the headlamp assembly. A. Rear Sidemarker Lamp B. Back-up Lamp C.
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Chevrolet Impala Owner Manual - 2011 10-36 Black plate (36,1) Vehicle Care 9. Push the new bulb straight in until it clicks to install it. To replace one of these bulbs: 1. Open the trunk. See Trunk on page 2‑10. 10. Reverse steps 1 through 7 to reinstall. 2. Remove the convenience net (if equipped). Unhook the net from the upper wing nut. License Plate Lamp To replace one of these bulbs: 1. Turn the lamp assembly counterclockwise and pull the lamp assembly out of the connector. 3.
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Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Vehicle Care Replacement Bulbs Exterior Lamp Back-Up Front Parking/ Turn Signal License Plate Lamp Bulb Number 921LL 3157NAK 194LL Headlamps High-Beam Low-Beam H9 H11 Sidemarker 194LL Stoplamp, Taillamp, and Turn Signal 3057 For replacement bulbs not listed here, contact your dealer. 10-37 Electrical System Fuses and circuit breakers protect the following in the vehicle: Electrical System Overload . Headlamp Wiring .
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Chevrolet Impala Owner Manual - 2011 10-38 Black plate (38,1) Vehicle Care Headlamp Wiring An electrical overload may cause the lamps to go on and off, or in some cases to remain off. Have the headlamp wiring checked right away if the lamps go on and off or remain off. Windshield Wipers If the wiper motor overheats due to heavy snow or ice, the windshield wipers will stop until the motor cools and will then restart.
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Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Vehicle Care Fuses Usage A/C CMPRSR Air Conditioning Compressor ABS MTR 1 Antilock Brake System (ABS) Motor 1 ABS MTR 2 ABS Motor 2 AIR PUMP Air Pump AIR SOL Air Injection Reactor Solenoid AIRBAG/ DISPLAY Airbag, Display AUX PWR Auxiliary Power BATT 1 Battery 1 BATT 2 Battery 2 BATT 3 Battery 3 BATT 4 Battery 4 BCM Body Control Module (BCM) Fuses Usage CHMSL/ BCK‐UP Center High‐Mounted Stoplamp, Back‐up Lamp DISPLAY Dis
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Chevrolet Impala Owner Manual - 2011 10-40 Black plate (40,1) Vehicle Care Fuses Usage Fuses INT LTS/ PNL DIM Interior Lamps, Instrument Panel Dimmer RT LO BEAM Passenger Side Low‐Beam Headlamp LT HI BEAM Driver Side High‐Beam Headlamp RT PARK Passenger Side Parking Lamp RT SPOT Right Spot LT LO BEAM Driver Side Low‐Beam Headlamp RT T/SIG Passenger Side Turn Signal Lamp LT PARK Driver Side Parking Lamp RVC SEN Regulated Voltage Control Sensor LT SPOT Left Spot STRG WHL Steering W
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Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Vehicle Care Instrument Panel Fuse Block Fuses The vehicle may not be equipped with all of the fuses, relays, and features shown. The fuse block is on the passenger side of the vehicle in the carpet molding. Remove the fuse block door to access the fuses.
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Chevrolet Impala Owner Manual - 2011 10-42 Black plate (42,1) Vehicle Care Wheels and Tires Tires WARNING (Continued) . Every new GM vehicle has high-quality tires made by a leading tire manufacturer. See the warranty manual for information regarding the tire warranty and where to get service. For additional information refer to the tire manufacturer. . { WARNING . . Poorly maintained and improperly used tires are dangerous.
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Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Vehicle Care Tire Sidewall Labeling Useful information about a tire is molded into its sidewall. The examples below show a typical passenger vehicle tire and a compact spare tire sidewall. Passenger (P‐Metric) Tire Example (A) Tire Size: The tire size is a combination of letters and numbers used to define a particular tire's width, height, aspect ratio, construction type, and service description.
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Chevrolet Impala Owner Manual - 2011 10-44 Black plate (44,1) Vehicle Care (G) Maximum Cold Inflation Load Limit: Maximum load that can be carried and the maximum pressure needed to support that load. Compact Spare Tire Example (A) Tire Ply Material: The type of cord and number of plies in the sidewall and under the tread.
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Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Vehicle Care (F) Tire Size: A combination of letters and numbers define a tire's width, height, aspect ratio, construction type, and service description. The letter T as the first character in the tire size means the tire is for temporary use only. (G) TPC Spec (Tire Performance Criteria Specification): Original equipment tires designed to GM's specific tire performance criteria have a TPC specification code molded onto the sidewall.
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Chevrolet Impala Owner Manual - 2011 10-46 Black plate (46,1) Vehicle Care (E) Rim Diameter : Diameter of the wheel in inches. (F) Service Description: These characters represent the load index and speed rating of the tire. The load index represents the load carrying capacity a tire is certified to carry. The speed rating is the maximum speed a tire is certified to carry a load.
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Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Vehicle Care DOT Markings: A code molded into the sidewall of a tire signifying that the tire is in compliance with the U.S. Department of Transportation (DOT) Motor Vehicle Safety Standards. The DOT code includes the Tire Identification Number (TIN), an alphanumeric designator which can also identify the tire manufacturer, production plant, brand, and date of production. GVWR: Gross Vehicle Weight Rating. See Vehicle Load Limits on page 9‑12.
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Chevrolet Impala Owner Manual - 2011 10-48 Black plate (48,1) Vehicle Care Passenger (P-Metric) Tire: A tire used on passenger cars and some light duty trucks and multipurpose vehicles. Recommended Inflation Pressure: Vehicle manufacturer's recommended tire inflation pressure as shown on the tire placard. See Tire Pressure on page 10‑49 and Vehicle Load Limits on page 9‑12.
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Chevrolet Impala Owner Manual - 2011 Black plate (49,1) Vehicle Care Vehicle Maximum Load on the Tire: Load on an individual tire due to curb weight, accessory weight, occupant weight, and cargo weight. Tire Pressure Vehicle Placard: A label permanently attached to a vehicle showing the vehicle capacity weight and the original equipment tire size and recommended inflation pressure. See “Tire and Loading Information Label” under Vehicle Load Limits on page 9‑12.
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Chevrolet Impala Owner Manual - 2011 10-50 Black plate (50,1) Vehicle Care For additional information regarding how much weight the vehicle can carry, and an example of the Tire and Loading Information label, see Vehicle Load Limits on page 9‑12. How you load the vehicle affects vehicle handling and ride comfort. Never load the vehicle with more weight than it was designed to carry. When to Check Check the tires once a month or more. Do not forget to check the compact spare tire, if the vehicle has one.
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Chevrolet Impala Owner Manual - 2011 Black plate (51,1) Vehicle Care Tire Pressure Monitor System The Tire Pressure Monitor System (TPMS) uses radio and sensor technology to check tire pressure levels. The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle.
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Chevrolet Impala Owner Manual - 2011 10-52 Black plate (52,1) Vehicle Care When the malfunction indicator is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly.
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Chevrolet Impala Owner Manual - 2011 Black plate (53,1) Vehicle Care For additional information and details about the DIC operation and displays, see Driver Information Center (DIC) on page 5‑26 and Tire Messages on page 5‑37. The low tire pressure warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This could be an early indicator that the air pressure is getting low and needs to be inflated to the proper pressure.
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Chevrolet Impala Owner Manual - 2011 10-54 . . Black plate (54,1) Vehicle Care The TPMS sensor matching process was not done or not completed successfully after rotating the tires. The malfunction light and the DIC message should go off after successfully completing the sensor matching process. See “TPMS Sensor Matching Process” later in this section. One or more TPMS sensors are missing or damaged.
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Chevrolet Impala Owner Manual - 2011 Black plate (55,1) Vehicle Care There are two minutes to match the first tire/wheel position, and five minutes overall to match all four tire/wheel positions. If it takes longer, the matching process stops and must be restarted. The TPMS sensor matching process is: 1. Set the parking brake. 2. Turn the ignition to ON/RUN with the engine off. 3. Press the Remote Keyless Entry (RKE) transmitter's Q and " buttons at the same time for approximately five seconds.
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Chevrolet Impala Owner Manual - 2011 10-56 Vehicle Care Tire Inspection GM recommends that the tires, including the spare tire, if the vehicle has one, be inspected for signs of wear or damage at least once a month. Replace the tire if: . The indicators at three or more places around the tire can be seen. . There is cord or fabric showing through the tire's rubber. . The tread or sidewall is cracked, cut, or snagged deep enough to show cord or fabric. .
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Chevrolet Impala Owner Manual - 2011 Black plate (57,1) Vehicle Care After the tires have been rotated, adjust the front and rear inflation pressures as shown on the Tire and Loading Information label. See Tire Pressure on page 10‑49 and Vehicle Load Limits on page 9‑12. Reset the Tire Pressure Monitor System. See Tire Pressure Monitor Operation on page 10‑52. Make certain that all wheel nuts are properly tightened. See “Wheel Nut Torque” under Capacities and Specifications on page 12‑2.
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Chevrolet Impala Owner Manual - 2011 10-58 Black plate (58,1) Vehicle Care See Tire Inspection on page 10‑56 and Tire Rotation on page 10‑56 for more information. The rubber in tires ages over time. This also applies for the spare tire, if the vehicle has one, even if it is never used. Multiple conditions including temperatures, loading conditions, and inflation pressure maintenance affect how fast aging takes place.
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Chevrolet Impala Owner Manual - 2011 Black plate (59,1) Vehicle Care GM's exclusive TPC Spec system considers over a dozen critical specifications that impact the overall performance of the vehicle, including brake system performance, ride and handling, traction control, and tire pressure monitoring performance. GM's TPC Spec number is molded onto the tire's sidewall near the tire size. If the tires have an all‐season tread design, the TPC Spec number will be followed by an MS for mud and snow.
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Chevrolet Impala Owner Manual - 2011 10-60 Black plate (60,1) Vehicle Care { WARNING Using bias-ply tires on the vehicle may cause the wheel rim flanges to develop cracks after many miles of driving. A tire and/or wheel could fail suddenly and cause a crash. Use only radial-ply tires with the wheels on the vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (61,1) Vehicle Care { WARNING If different sized wheels are used, there may not be an acceptable level of performance and safety if tires not recommended for those wheels are selected. This increases the chance of a crash and serious injury. Only use GM specific wheel and tire systems developed for the vehicle, and have them properly installed by a GM certified technician.
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Chevrolet Impala Owner Manual - 2011 10-62 Black plate (62,1) Vehicle Care Treadwear Traction – AA, A, B, C Temperature – A, B, C The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1½) times as well on the government course as a tire graded 100.
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Chevrolet Impala Owner Manual - 2011 Black plate (63,1) Vehicle Care Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure. Wheel Replacement Wheel Alignment and Tire Balance Your dealer will know the kind of wheel that is needed.
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Chevrolet Impala Owner Manual - 2011 10-64 Black plate (64,1) Vehicle Care Used Replacement Wheels Tire Chains { WARNING { WARNING Replacing a wheel with a used one is dangerous. How it has been used or how far it has been driven may be unknown. It could fail suddenly and cause a crash. When replacing wheels, use a new GM original equipment wheel. Do not use tire chains. There is not enough clearance.
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Chevrolet Impala Owner Manual - 2011 Black plate (65,1) Vehicle Care If a Tire Goes Flat It is unusual for a tire to blowout while you are driving, especially if you maintain the vehicle's tires properly. If air goes out of a tire, it is much more likely to leak out slowly. But if you should ever have a blowout, here are a few tips about what to expect and what to do: If a front tire fails, the flat tire creates a drag that pulls the vehicle toward that side.
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Chevrolet Impala Owner Manual - 2011 10-66 Black plate (66,1) Vehicle Care { WARNING Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall causing injury or death. Find a level place to change the tire. To help prevent the vehicle from moving: When the vehicle has a flat tire (B), use the following example as a guide to assist in the placement of wheel blocks (A). 3. Turn off the engine and do not restart while the vehicle is raised.
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Chevrolet Impala Owner Manual - 2011 Black plate (67,1) Vehicle Care 10-67 Removing the Flat Tire and Installing the Spare Tire 5. Remove the compact spare tire. This vehicle may have aluminum wheels with exposed wheel nuts. Use the wheel wrench to loosen all the wheel nuts. Do not remove them yet. Or, this vehicle may have steel wheels with plastic covers. 6. Turn the nut holding the jack counterclockwise and remove it. Then remove the jack and wrench.
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Chevrolet Impala Owner Manual - 2011 10-68 Black plate (68,1) Vehicle Care If needed, finish loosening them with your fingers. The plastic nut caps will not come off. If needed, use the flat end of the wheel wrench and pry along the edge of the cover until it comes off. The edge of the wheel cover could be sharp, so do not try to remove it with your bare hands. Do not drop the cover or lay it face down, as it could become scratched or damaged.
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Chevrolet Impala Owner Manual - 2011 Black plate (69,1) Vehicle Care 4. Put the compact spare tire near you. { WARNING Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. { WARNING Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall.
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Chevrolet Impala Owner Manual - 2011 10-70 Black plate (70,1) Vehicle Care { WARNING Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if needed, to get all the rust or dirt off.
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Chevrolet Impala Owner Manual - 2011 Black plate (71,1) Vehicle Care 10-71 WARNING (Continued) to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts. See Capacities and Specifications on page 12‑2 for original equipment wheel nut torque specifications. 10. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely.
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Chevrolet Impala Owner Manual - 2011 10-72 Black plate (72,1) Vehicle Care Storing a Flat or Spare Tire and Tools { WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. After the compact spare tire has been installed on the vehicle, store the flat tire in the trunk.
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Chevrolet Impala Owner Manual - 2011 Black plate (73,1) Vehicle Care A. Cover A. Retainer B. Retainer B. Full-Size Flat Tire C. Compact Spare Tire C. Protective Guide D. Wing Nut D. Extension Bolt Screw E. Jack E. Wing Nut F. F. Wheel Wrench Jack G. Extension Protector G. Wheel Wrench H. Foam Holder H. Foam Holder I. I.
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Chevrolet Impala Owner Manual - 2011 10-74 Black plate (74,1) Vehicle Care Compact Spare Tire { WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time. Although the compact spare tire was fully inflated when the vehicle was new, it can lose air after a time. Check the inflation pressure regularly. It should be 420 kPa (60 psi).
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Chevrolet Impala Owner Manual - 2011 Black plate (75,1) Vehicle Care Jump Starting For more information about the vehicle battery, see Battery on page 10‑29. If your vehicle's battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely. { WARNING Batteries can hurt you. They can be dangerous because: . They contain acid that can burn you. . They contain gas that can explode or ignite. .
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Chevrolet Impala Owner Manual - 2011 10-76 Black plate (76,1) Vehicle Care Notice: If the radio or other accessories are left on during the jump starting procedure, they could be damaged. The repairs would not be covered by the warranty. Always turn off the radio and other accessories when jump starting the vehicle. 3. Turn off the ignition on both vehicles. Unplug unnecessary accessories plugged into the cigarette lighter or the accessory power outlets.
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Chevrolet Impala Owner Manual - 2011 Black plate (77,1) Vehicle Care { WARNING An electric fan can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan. { WARNING Using an open flame near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water.
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Chevrolet Impala Owner Manual - 2011 10-78 Black plate (78,1) Vehicle Care 6. Connect the red positive (+) cable to the positive (+) terminal location of the vehicle with the dead battery. Use a remote positive (+) terminal if the vehicle has one. 7. Do not let the other end touch metal. Connect it to the positive (+) terminal location of the vehicle with the good battery. Use a remote positive (+) terminal if the vehicle has one. 8.
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Chevrolet Impala Owner Manual - 2011 Black plate (79,1) Vehicle Care To disconnect the jumper cables from both vehicles, do the following: Towing 1. Disconnect the black negative (−) cable from the vehicle that had the dead battery. Towing the Vehicle 2. Disconnect the black negative (−) cable from the vehicle with the good battery. 3. Disconnect the red positive (+) cable from the vehicle with the good battery. 4. Disconnect the red positive (+) cable from the other vehicle. 5.
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Chevrolet Impala Owner Manual - 2011 10-80 Vehicle Care Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations. . What is the distance that will be travelled? Some vehicles have restrictions on how far and how long they can tow. .
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Chevrolet Impala Owner Manual - 2011 Black plate (81,1) Vehicle Care 5. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. Appearance Care 6. Secure the vehicle to the dolly following the manufacturer's instructions. If dirt and/or contaminants build up in the glass seals, use a cloth and water to clean the glass seals. Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak.
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Chevrolet Impala Owner Manual - 2011 10-82 Black plate (82,1) Vehicle Care Approved cleaning products can be obtained from your dealer. Follow all manufacturers' directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain.
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Chevrolet Impala Owner Manual - 2011 Black plate (83,1) Vehicle Care Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, chrome polish may be used on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum.
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Chevrolet Impala Owner Manual - 2011 10-84 Black plate (84,1) Vehicle Care The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because they could damage the surface. Do not use chrome polish on aluminum wheels.
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Chevrolet Impala Owner Manual - 2011 Black plate (85,1) Vehicle Care Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection.
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Chevrolet Impala Owner Manual - 2011 10-86 Black plate (86,1) Vehicle Care Your dealer has products for cleaning the interior. When cleaning the interior, only use cleaners specifically designed for the surfaces that are being cleaned. Permanent damage can result from using cleaners on surfaces for which they were not intended. Apply the cleaner directly to the cleaning cloth to prevent over-spray. Remove any accidental over-spray from other surfaces immediately.
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Chevrolet Impala Owner Manual - 2011 Black plate (87,1) Vehicle Care Fabric/Carpet To clean: Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: 1.
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Chevrolet Impala Owner Manual - 2011 10-88 Black plate (88,1) Vehicle Care Leather/Leatherette Leather, and lighter colored leather in particular, will need more frequent cleaning to prevent the buildup of dust, dirt, and colors transferred from other items so that these do not become permanent stains. To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used.
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Chevrolet Impala Owner Manual - 2011 Black plate (89,1) Vehicle Care Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Notice: Air fresheners contain solvents that may cause damage to plastics and painted surfaces. Follow the manufacturer’s instructions when using air fresheners in the vehicle.
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Chevrolet Impala Owner Manual - 2011 10-90 Black plate (90,1) Vehicle Care . Use the floor mat with the correct side up. Do not turn it over. . Do not place anything on top of the driver side floor mat. . Use only a single floor mat on the driver side. . Do not place one floor mat on top of another. Removing and Replacing the Floor Mat The driver side floor mat is held in place by one hook-type retainer. 1. Pull up on the rear of the mat to remove it from the hooks. 2.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Service and Maintenance Service and Maintenance General Information General Information . . . . . . . . . . 11-1 Scheduled Maintenance Scheduled Maintenance . . . . . 11-2 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . 11-6 Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-8 Maintenance Records Maintenance Records . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 11-2 Black plate (2,1) Service and Maintenance { WARNING Performing maintenance work can be dangerous. Some jobs can cause serious injury. Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 10‑4. At your dealer, you can be certain that you will receive the highest level of service available.
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Service and Maintenance If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 10‑11. . Every Engine Oil Change . Change engine oil and filter. Reset oil life system. See Engine Oil on page 10‑7 and Engine Oil Life System on page 10‑11. An Emission Control Service. .
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Chevrolet Impala Owner Manual - 2011 11-4 . . Black plate (4,1) Service and Maintenance Fuel system inspection for damage or leaks. Exhaust system and nearby heat shields inspection for loose or damaged components. Once a Month . . Tire wear inspection. See Tire Inspection on page 10‑56. . Sunroof track and seal inspection, if equipped. See Sunroof on page 2‑18. Additional Required Services Every 12 000 km/7,500 Miles . Rotate tires. Tires should be rotated every 12 000 km/ 7,500 miles.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Service and Maintenance First Engine Oil Change After Every 40 000 km/25,000 Miles . Passenger compartment air filter replacement (or every 24 months, whichever occurs first). More frequent replacement may be needed if you drive in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if you notice reduced air flow, windows fogging up, or odors.
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Chevrolet Impala Owner Manual - 2011 11-6 Black plate (6,1) Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer. Usage Fluid/Lubricant Engine Oil The engine requires engine oil approved to the dexos specification. Oils meeting this specification can be identified with the dexos certification mark.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Service and Maintenance Usage Automatic Transmission Key Lock Cylinders Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges Weatherstrip Conditioning 11-7 Fluid/Lubricant ® DEXRON ‐VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (GM Part No.
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Chevrolet Impala Owner Manual - 2011 11-8 Black plate (8,1) Service and Maintenance Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Maintenance Replacement Parts Part GM Part Number ACDelco Part Number 10350737 A2962C 19210285 PF61 15284938 CF132 12591131 41‐100 Driver Side ‐ 55.0 cm (21.7 in) 15941731 — Passenger Side ‐ 55.0 cm (21.7 in) 15941732 — Engine Air Cleaner/Filter Engine Oil Filter 3.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Service and Maintenance 11-9 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.
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Chevrolet Impala Owner Manual - 2011 11-10 Black plate (10,1) Service and Maintenance Maintenance Record (cont.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Service and Maintenance Maintenance Record (cont.
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Chevrolet Impala Owner Manual - 2011 11-12 Black plate (12,1) Service and Maintenance Maintenance Record (cont.
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Technical Data Technical Data Vehicle Identification Vehicle Identification Vehicle Identification Number (VIN) Vehicle Identification Number (VIN) . . . . . . . . . . . . . . 12-1 Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1 Vehicle Data Capacities and Specifications . . . . . . . . . . . . . . 12-2 Engine Drive Belt Routing . . .
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Chevrolet Impala Owner Manual - 2011 12-2 Black plate (2,1) Technical Data Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑6 for more information. Application Air Conditioning Refrigerant R134a Automatic Transmission (Bottom Pan Removal) Capacities Metric English For the air conditioning system refrigerant charge amount, see the refrigerant label located under the hood.
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Technical Data Engine Specifications VIN Code Transmission Spark Plug Gap 3.5L FlexFuel V6 Engine K Automatic 1.01 mm (0.040 in) 3.9L FlexFuel V6 M Automatic 1.01 mm (0.040 in) Engine Drive Belt Routing 3.5L V6 and 3.
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Chevrolet Impala Owner Manual - 2011 12-4 Black plate (4,1) Technical Data 2 NOTES
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Customer Information Customer Information Customer Information Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . 13-1 Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3 Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4 Online Owner Center . . . . . . . . 13-5 GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-6 Roadside Assistance Program . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 13-2 Customer Information STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French).
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Customer Information STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims.
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Chevrolet Impala Owner Manual - 2011 13-4 Black plate (4,1) Customer Information From Puerto Rico: Overseas 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Please contact the local General Motors Business Unit. From U.S. Virgin Islands: Mexico, Central America, and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) 1-800-496-9994 Canada General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Customer Information Online Owner Center Other Helpful Links Chevrolet Owner Center (U.S.) www.chevyownercenter.com Chevrolet — www.chevrolet.com Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty information, and more. . Storage for online service and maintenance records. . Chevrolet dealer locator for service nationwide. . Exclusive privileges and offers. .
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Chevrolet Impala Owner Manual - 2011 13-6 Black plate (6,1) Customer Information GM Mobility Reimbursement Program General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Roadside Assistance Program This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift for the vehicle.
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Customer Information Coverage Services Provided Services are provided up to 5 years/160 000 km (100,000 mi), whichever comes first. . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. . Lock‐Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar.
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Chevrolet Impala Owner Manual - 2011 13-8 Black plate (8,1) Customer Information Services Specific to Canadian-Purchased Vehicles . Fuel Delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. . Lock-Out Service: Vehicle registration is required. . Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route.
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Customer Information Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid‐specific warranties in both the U.S. and Canada.
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Chevrolet Impala Owner Manual - 2011 13-10 Black plate (10,1) Customer Information Courtesy Rental Vehicle The dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements.
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Customer Information Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part may be an acceptable choice to maintain the vehicle's originally designed appearance and safety performance; however, the history of these parts is not known.
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Chevrolet Impala Owner Manual - 2011 13-12 Black plate (12,1) Customer Information If the vehicle is leased, the leasing company may require you to have insurance that ensures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read the lease carefully, as you may be charged at the end of the lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for help.
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Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Customer Information Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company.
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Chevrolet Impala Owner Manual - 2011 13-14 Black plate (14,1) Customer Information Current and Past Models Technical Service Bulletins and Manuals are available for current and past model GM vehicles. ORDER TOLL FREE: 1-800-551-4123 Monday - Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. at: www.helminc.com. Or write to: Helm, Incorporated P.O.
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Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Customer Information Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited.
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Chevrolet Impala Owner Manual - 2011 13-16 Customer Information Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
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Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Customer Information OnStar® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash‐like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar glove box kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pressing the Q button and speaking to an advisor.
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Chevrolet Impala Owner Manual - 2011 13-18 Black plate (18,1) Customer Information 2 NOTES
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Chevrolet Impala Owner Manual - 2011 Black plate (1,1) INDEX A Accessories and Modifications . . . . . . . . . . . . . . . . . 10-3 Accessory Power . . . . . . . . . . . . . . 9-21 Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-48 Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4 Air Cleaner/Filter, Engine . . . . . 10-15 Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-5 Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5 Airbag System Check . .
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Chevrolet Impala Owner Manual - 2011 i-2 Black plate (2,1) INDEX B Battery . . . . . . . . . . . . . . . . . . . . . . . 10-29 Jump Starting . . . . . . . . . . . . . . . 10-75 Load Management . . . . . . . . . . . . . 6-7 Power Protection . . . . . . . . . . . . . . 6-8 Voltage and Charging Messages . . . . . . . . . . . . . . . . . . .5-30 Blade Replacement, Wiper . . . 10-31 Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-21 Brake System Warning Light . . . 5-20 Brakes . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 Black plate (3,1) INDEX Climate Control Systems . . . . . . . 8-1 Air Conditioning . . . . . . . . . . . . . . . 8-1 Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Cluster, Instrument . . . . . . . . . . . . 5-11 Collision Damage Repair . . . . . 13-10 Compact Spare Tire . . . . . . . . . . 10-74 Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Control of a Vehicle . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 i-4 Black plate (4,1) INDEX E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-38 Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-48 Electrical System Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-38 Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-38 Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-41 Overload . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 Black plate (5,1) INDEX Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35 Additives . . . . . . . . . . . . . . . . . . . . .9-37 E85 (85% Ethanol) . . . . . . . . . . .9-38 Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . .9-41 Filling the Tank . . . . . . . . . . . . . . .9-39 Fuels in Foreign Countries . . . .9-36 Gasoline Specifications . . . . . . .9-36 Gauge . . . . . . . . . . . . . . . . . . . . . . . .5-12 Recommended . . . .
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Chevrolet Impala Owner Manual - 2011 i-6 Black plate (6,1) INDEX High-Beam On Light . . . . . . . . . . . 5-25 Highway Hypnosis . . . . . . . . . . . . . . 9-8 Hill and Mountain Roads . . . . . . . . 9-8 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-14 I Ignition Positions . . . . . . . . . . . . . . 9-17 Ignition Transmission Lock Check . . .
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Chevrolet Impala Owner Manual - 2011 Black plate (7,1) INDEX Lights (cont.) High/Low Beam Changer . . . . . . 6-3 Safety Belt Reminders . . . . . . . .5-14 Security . . . . . . . . . . . . . . . . . . . . . .5-25 Tire Pressure . . . . . . . . . . . . . . . . .5-23 Traction Control System (TCS) Warning . . . . . . . . . . . . . .5-22 Locks Automatic Door . . . . . . . . . . . . . . . . 2-8 Delayed Locking . . . . . . . . . . . . . . . 2-8 Door . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 i-8 Black plate (8,1) INDEX O P Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12 Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5 Oil Engine . . . . . . . . . . . . . . . . . . . . . . . .10-7 Engine Oil Life System . . . . . .10-11 Messages . . . . . . . . . . . . . . . . . . . .5-33 Pressure Light . . . . . . . . . . . . . . . .5-24 Older Children, Restraints . . . . . 3-42 Online Owner Center . . . . . . . . . . 13-5 OnStar® System . .
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Chevrolet Impala Owner Manual - 2011 Black plate (9,1) INDEX R Radio Frequency Identification (RFID) . . . . . . . . 13-17 Statement . . . . . . . . . . . . . . . . . . 13-17 Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6 Reception . . . . . . . . . . . . . . . . . . . .7-13 Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9 Reading Lamps . . . . . . . . . . . . . . . . . 6-6 Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8 Rear Storage . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 i-10 Black plate (10,1) INDEX Scheduled Maintenance . . . . . . . 11-2 Scheduling Appointments . . . . . . 13-8 Seats Adjustment, Front . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-4 Head Restraints . . . . . . . . . . . . . . . 3-2 Heated Front . . . . . . . . . . . . . . . . . . 3-7 Lumbar Adjustment, Front . . . . . 3-4 Power Adjustment, Front . . . . . . 3-4 Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 Black plate (11,1) INDEX T Tachometer . . . . . . . . . . . . . . . . . . . . 5-12 Taillamps Bulb Replacement . . . . . . . . . . 10-35 Text Telephone (TTY) Users . . . 13-4 Theft-Deterrent Systems . . . . . . . 2-12 Immobilizer . . . . . . . . . . . . . . . . . . .2-12 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Tires Buying New Tires . . . . . . . . . . . 10-58 Chains . . . . . . . . . . . . . . . . . . . . . . 10-64 Changing . . . . . . . . . .
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Chevrolet Impala Owner Manual - 2011 i-12 Black plate (12,1) INDEX V Vehicle Canadian Owners . . . . . . . . . . . . . . .iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Identification Number (VIN) . . . . . . . . . . . . . . .12-1 Load Limits . . . . . . . . . . . . . . . . . . .9-12 Messages . . . . . . . . . . . . . . . . . . . .5-30 Personalization . . . . . . . . . . . . . . .5-39 Reminder Messages . . . . . . . . . .5-38 Remote Start . . . . . . . . . . . . . . . . . .