Chevrolet Impala Owner Manual - 2011 Black plate (1,1) 2011 Chevrolet Impala Owner Manual M In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information . . . . . . . . 1-4 Vehicle Features . . . . . . . . . . . . . 1-14 Performance and Maintenance . . . . . . . . . . . . . . . . 1-17 Keys, Doors and Windows . . . 2-1 Keys and Locks . . . . . . . . . . . . . . . 2-2 Doors . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (2,1) 2011 Chevrolet Impala Owner Manual M Wheels and Tires . . . . . . . . . . . 10-38 Jump Starting . . . . . . . . . . . . . . . 10-70 Towing . . . . . . . . . . . . . . . . . . . . . . 10-74 Appearance Care . . . . . . . . . . . 10-76 Service and Maintenance . . . 11-1 General Information . . . . . . . . . . 11-1 Scheduled Maintenance . . . . . . 11-2 Recommended Fluids, Lubricants, and Parts . . . . . . . 11-6 Maintenance Records . . . . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Introduction The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, IMPALA, and the IMPALA Emblem are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. Litho in U.S.A. Part No.
Chevrolet Impala Owner Manual - 2011 iv Black plate (4,1) Introduction Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. { WARNING These mean there is something that could hurt you or other people.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Introduction Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio®Steering Wheel Controls or OnStar $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps .
Chevrolet Impala Owner Manual - 2011 vi Black plate (6,1) Introduction 2 NOTES
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) In Brief In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information Initial Drive Information . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . Remote Vehicle Start . . . . . . . . . Door Locks . . . . . . . . . . . . . . . . . . . Trunk Release . . . . . . . . . . . . . . . . Windows . . . . . . . . . . . . . . . . . . . . . . Seat Adjustment . . . . . . . . . . . . . . Second Row Seats . .
Chevrolet Impala Owner Manual - 2011 1-2 In Brief Instrument Panel Black plate (2,1)
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) In Brief A. Air Vents on page 8‑5. B. Remote Trunk Release Button. See Trunk on page 2‑10. C. Turn and Lane-Change Signals on page 6‑5. J. Instrument Panel Illumination Control on page 6‑6. K. Traction Control System (TCS) on page 9‑29 (If Equipped). L. Steering Wheel Adjustment on page 5‑2. D. Instrument Cluster on page 5‑11. M. Cruise Control on page 9‑32. E. Hazard Warning Flashers on page 6‑4. N. Hood Release. See Hood on page 10‑5. F.
Chevrolet Impala Owner Manual - 2011 1-4 Black plate (4,1) In Brief Initial Drive Information Press and hold V for approximately one second to open the trunk. This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. Press L and release to locate the vehicle. Press L and hold for more than two seconds to sound the panic alarm. For more detailed information, refer to each of the features which can be found later in this owner manual.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) In Brief 1-5 Remote Vehicle Start Canceling a Remote Start Power Door Locks With this feature the engine can be started from outside of the vehicle. To cancel a remote start: Power door lock switches are located on the front doors near the handle. . Starting the Vehicle 1. Aim the RKE transmitter at the vehicle. 2. Press Q. 3. Immediately after completing Step 2, press and hold / until the turn signal lamps flash.
Chevrolet Impala Owner Manual - 2011 1-6 Black plate (6,1) In Brief Windows Seat Adjustment Manual Seats Use the lever on the outboard side of the seat to raise or recline the seatback. See “Manual Reclining Seatbacks” under Reclining Seatbacks on page 3‑5. Power Seats The power window switches are on the driver door armrest. Each passenger door has a switch that controls only that window. Press the front of the switch to the first position to open the window. Pull the switch up to close it.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) In Brief See Power Seat Adjustment on page 3‑4. Manual Lumbar 1-7 The vehicle also has an under seat storage area. See Rear Seats (Split Folding) on page 3‑8 for more information. Power Reclining Seatback Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and adjusted properly. To adjust a power seatback, if equipped: . Tilt the top of the control rearward to recline. .
Chevrolet Impala Owner Manual - 2011 1-8 Black plate (8,1) In Brief Safety Belt Sensing System for Passenger Airbag The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions. The driver airbags, seat‐side impact airbags, and roof‐rail airbags are not affected by this. The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started.
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) In Brief Mirror Adjustment Interior Mirror Exterior Mirrors Vehicles with a manual rearview mirror can be adjusted by holding the mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Pull the lever, located at the bottom of the mirror for nighttime use. Return the lever to its original position for the day position.
Chevrolet Impala Owner Manual - 2011 1-10 Black plate (10,1) In Brief Do not adjust the steering wheel while driving. Interior Lighting Dome Lamp The center mounted dome lamp overhead comes on when a door is opened. This lamp can also be turned on by turning the instrument panel brightness control clockwise. Map Lamps For more information on interior lighting, see: . Exterior Lighting on page 1‑10. . Courtesy Lamps on page 6‑6. . Delayed Entry Lighting on page 6‑7. .
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) In Brief AUTO: Automatically operates the headlamps and other exterior lamps at normal brightness. Windshield Wiper/Washer Turn the band up for more frequent wipes or down for less frequent wipes. Turns on the parking lamps and taillamps. 2 : Turns on the headlamps and other exterior lamps. 6 : Slow wipes. ? : Fast wipes. # : (If Equipped) Turns on the fog lamps.
Chevrolet Impala Owner Manual - 2011 1-12 Black plate (12,1) In Brief Climate Controls This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog, and ventilation can be controlled with either of these systems. Dual Zone with Optional Heated Seat Controls A. Fan Control B. Outside Air C. Recirculation D. Air Delivery Mode Control E. Air Conditioning F. Driver and Passenger Heated Seats G. Driver and Passenger Temperature Controls H.
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) In Brief Single Zone A. Fan Control E. Air Delivery Mode Control B. Outside Air F. C. Temperature Control G. Rear Window Defogger D. Recirculation See Climate Control Systems on page 8‑1.
Chevrolet Impala Owner Manual - 2011 1-14 Black plate (14,1) In Brief MP3, or WMA song. If information is available during XM, CD, MP3, or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, “No Info” displays. Vehicle Features Radio(s) For more information about these and other radio features, see Introduction on page 7‑1.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) In Brief For radios without a FAV button, up to 18 stations (6 FM1, 6 FM2, and 6 AM), can be programmed on the 6 numbered buttons. See Operation on page 7‑2. Setting the Clock To set the time and date for the Radio with CD (MP3): 1. Turn the radio on. 2. Press H and the HR, MIN, MM, DD, and YYYY (hour, minute, month, day, and year) display. 3. Press the pushbutton located below any one of the tabs that you want to change. 4.
Chevrolet Impala Owner Manual - 2011 1-16 Black plate (16,1) In Brief Steering Wheel Controls b g : Press to silence the vehicle speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with the OnStar® or Bluetooth systems, if equipped. Cruise Control c x : Press to go to the previous radio station stored as a favorite, the next track if a CD is playing, to reject an incoming call, or end a current call.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) In Brief [: Press to disengage cruise control without erasing the set speed from memory. Performance and Maintenance For more information, see Cruise Control on page 9‑32. Traction Control System (TCS) Power Outlets The vehicle has three 12‐volt outlets which can be used to plug in electrical equipment, such as a cell phone or MP3 player.
Chevrolet Impala Owner Manual - 2011 1-18 In Brief Electronic Stability Control (ESC) The Electronic Stability Control system assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started. . . Black plate (18,1) To turn off both traction control and Electronic Stability Control, press and hold 5 on the instrument panel until F illuminates and the appropriate DIC message displays.
Chevrolet Impala Owner Manual - 2011 Black plate (19,1) In Brief Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change. Resetting the Oil Life System 1. Display OIL LIFE REMAINING on the DIC. 2. Press and hold the SET/RESET button on the DIC for more than five seconds. The oil life will change to 100%.
Chevrolet Impala Owner Manual - 2011 1-20 Black plate (20,1) In Brief Roadside Assistance and OnStar If you have a current OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Assistance, and relay your exact location to get the help you need.
Chevrolet Impala Owner Manual - 2011 Black plate (21,1) In Brief For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box. OnStar service is subject to the OnStar terms and conditions included in the OnStar Subscriber Information. OnStar service cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area.
Chevrolet Impala Owner Manual - 2011 1-22 Black plate (22,1) In Brief OnStar Steering Wheel Controls This vehicle may have a Talk/Mute button that can be used to interact with OnStar hands-free calling. See Steering Wheel Controls on page 5‑3 for more information. On some vehicles, the mute button can be used to dial numbers into voice mail systems, or to dial phone extensions. See the OnStar Owner's Guide for more information.
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Keys, Doors and Windows Keys, Doors and Windows Exterior Mirrors Convex Mirrors . . . . . . . . . . . . . . 2-14 Power Mirrors . . . . . . . . . . . . . . . . 2-15 Heated Mirrors . . . . . . . . . . . . . . . 2-15 Interior Mirrors Keys and Locks Keys . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System Operation . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 2-2 Black plate (2,1) Keys, Doors and Windows Remote Keyless Entry (RKE) System Keys and Locks Keys See Radio Frequency Statement on page 13‑17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. { WARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed.
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Keys, Doors and Windows 2-3 Remote Keyless Entry (RKE) System Operation vehicle using the RKE transmitter. See Remote Vehicle Start on page 2‑5 for additional information. to indicate unlocking has occurred. See Vehicle Personalization on page 5‑36. The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. Q (Lock): Pressing K on the RKE transmitter disarms the content theft‐deterrent system.
Chevrolet Impala Owner Manual - 2011 2-4 Black plate (4,1) Keys, Doors and Windows Programming Transmitters to the Vehicle Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Keys, Doors and Windows 2. Remove the old battery. Do not use a metal object. 3. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery. 4. Snap the transmitter back together. Remote Vehicle Start Your vehicle may have a remote starting feature that allows you to start the engine from outside the vehicle. It may also start the vehicle's heating or air conditioning systems and rear window defogger.
Chevrolet Impala Owner Manual - 2011 2-6 Keys, Doors and Windows If it is the first remote start since the vehicle has been driven, repeat the previous steps, while the engine is still running, to extend the engine running time by 10 minutes from the time you repeat the steps for remote starting. The remote start running time can be extended one time and only after the first remote start. After entering the vehicle during a remote start, insert and turn the key to ON/RUN to drive the vehicle.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Keys, Doors and Windows WARNING (Continued) So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven. . . Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
Chevrolet Impala Owner Manual - 2011 2-8 Black plate (8,1) Keys, Doors and Windows If the vehicle has the optional content theft-deterrent system and it is armed, the power door lock switches will be disabled. You must use the RKE transmitter or the key to unlock the doors when the system is armed. See Anti-Theft Alarm System on page 2‑12. Delayed Locking This feature allows the driver to delay the actual locking of the doors.
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Keys, Doors and Windows Lockout Protection This feature helps prevent you from locking the doors while the key is in the ignition. Always remember to take your key with you when exiting the vehicle. To assist in finding the lock, the vehicle has the following: 2. Open the door from the outside. To cancel the rear door security lock: 1. Unlock the door and open it from the outside.
Chevrolet Impala Owner Manual - 2011 2-10 Black plate (10,1) Keys, Doors and Windows Doors WARNING (Continued) Trunk { WARNING Exhaust gases can enter the vehicle if it is driven with the liftgate, trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Keys, Doors and Windows Remote Trunk Release G (Remote Trunk Release): Press the button located next to the exterior lamps control on the left side of the instrument panel to open the trunk. The shift lever must be in P (Park). The trunk can also be opened by lowering the rear seat and pulling the emergency trunk release handle located inside the trunk. See Rear Seats (Split Folding) on page 3‑8 and “Emergency Trunk Release Handle” following.
Chevrolet Impala Owner Manual - 2011 2-12 Black plate (12,1) Keys, Doors and Windows Vehicle Security This vehicle has theft-deterrent features; however, they do not make it impossible to steal. Anti-Theft Alarm System Your vehicle may have the optional content theft-deterrent alarm system. To activate the theft-deterrent system: 1. Open the door. 2. Lock the door with the power door lock switch or the Remote Keyless Entry (RKE) transmitter.
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Keys, Doors and Windows Immobilizer See Radio Frequency Statement on page 13‑17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Immobilizer Operation This vehicle has PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III+ is a passive theft-deterrent system.
Chevrolet Impala Owner Manual - 2011 2-14 Black plate (14,1) Keys, Doors and Windows To program the new additional key: 1. Verify that the new key has a 1 stamped on it. 5. Repeat Steps 1 through 4 if additional keys are to be programmed. 2. Insert the original, already programmed key in the ignition and start the engine. If the engine will not start, see your dealer for service.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Keys, Doors and Windows Power Mirrors 3. Adjust each outside mirror so that a little of the vehicle and the area behind it can be seen. Keep the selector switch in the center position when not adjusting either outside mirror. Heated Mirrors For vehicles with heated mirrors: Controls for the outside power mirrors are located on the driver door armrest. 1.
Chevrolet Impala Owner Manual - 2011 2-16 Black plate (16,1) Keys, Doors and Windows Automatic Dimming Rearview Mirror The vehicle may have an automatic dimming inside rearview mirror. Automatic dimming reduces the glare from the headlamps of the vehicle behind you. The dimming feature comes on and the indicator light illuminates each time the ignition is turned to start. O (On/Off): Press to turn the dimming feature on or off.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Keys, Doors and Windows Power Windows The power window switches work while the ignition is in ON/RUN, ACC/ACCESSORY, or while Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9‑18. { WARNING Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move.
Chevrolet Impala Owner Manual - 2011 2-18 Black plate (18,1) Keys, Doors and Windows Express-Down Window Window Lockout The driver window switch has an express-down feature labeled AUTO. This lets you lower the window completely without holding the switch. Press the front of the switch to the second position and release. o (Window Lockout): To stop the window while it is lowering, briefly pull up on the switch. Sun Visors The driver window switches also include a lockout switch.
Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Keys, Doors and Windows Roof Sunroof Q (Vent/Express-Open): Press this switch once to vent the sunroof when it is closed. When using the vent, the sunshade should be fully opened. The sunshade can be opened or closed manually by sliding it rearward or forward. From the vent position, press this switch again to activate the express-open feature. Press the close switch to stop movement of the sunroof.
Chevrolet Impala Owner Manual - 2011 2-20 Black plate (20,1) Keys, Doors and Windows 2 NOTES
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Seats and Restraints Seats and Restraints Safety System Check . . . . . . . . 3-24 Safety Belt Care . . . . . . . . . . . . . 3-25 Replacing Safety Belt System Parts After a Crash . . . . . . . . . 3-25 Airbag System Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . Center Seat . . . . . . . . . . . . . . . . . . . Power Seat Adjustment . . . . . . . Lumbar Adjustment . . . .
Chevrolet Impala Owner Manual - 2011 3-2 Black plate (2,1) Seats and Restraints Head Restraints The vehicle's front seats have adjustable head restraints in the outboard seating positions. { WARNING With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly.
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Seats and Restraints Rear Seat Front Seats The vehicle's rear seat has head restraints in the outboard seating positions that cannot be adjusted. Seat Adjustment The vehicle's rear seat has a headrest in the center seating position that cannot be adjusted. The rear seat head restraints and headrest are not designed to be removed.
Chevrolet Impala Owner Manual - 2011 3-4 Black plate (4,1) Seats and Restraints Center Seat Power Seat Adjustment Lumbar Adjustment Manual Lumbar The vehicle may have a front center seat. There are cupholders on the underside of the seat cushion. To use them, flip the seat cushion forward. The seat can also be used as a storage area by lowering the seatback. See Center Console Storage on page 4‑2. The seatback doubles as an armrest for the driver or front passenger when the center seat is unoccupied.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Seats and Restraints Reclining Seatbacks { WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries.
Chevrolet Impala Owner Manual - 2011 3-6 Black plate (6,1) Seats and Restraints Manual Reclining Seatbacks 2. Push and pull on the seatback to make sure it is locked. { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. Power Reclining Seatbacks To recline a manual seatback: 1.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Seats and Restraints Heated Front Seats Press the button once for the highest setting. With each press of the button, the heated seat will change to the next lower setting, and then to the off setting. The lights indicate two for the highest setting and one for the lowest. { WARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures.
Chevrolet Impala Owner Manual - 2011 3-8 Black plate (8,1) Seats and Restraints Rear Seats Rear Seats (Split Folding) Flip and Fold Feature With this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. To flip the seat cushion and fold the seatback: 1. Make sure the front seats are not reclined. The seat cushion will not flip forward completely if the front seats are reclined. 2.
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Seats and Restraints To return the seats to the normal position: 1. Raise the seatback and make sure it latches. { WARNING { WARNING If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.
Chevrolet Impala Owner Manual - 2011 3-10 Black plate (10,1) Seats and Restraints Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts. { WARNING Do not let anyone ride where a safety belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, the injuries can be much worse. You can hit things inside the vehicle harder or be ejected from the vehicle.
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Seats and Restraints 3-11 Why Safety Belts Work When you ride in or on anything, you go as fast as it goes. Put someone on it. Take the simplest vehicle. Suppose it is just a seat on wheels. Get it up to speed. Then stop the vehicle. The rider does not stop.
Chevrolet Impala Owner Manual - 2011 3-12 Black plate (12,1) Seats and Restraints With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense. Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? The person keeps going until stopped by something. In a real vehicle, it could be the windshield...
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Seats and Restraints Q: If my vehicle has airbags, why should I have to wear safety belts? A: Airbags are supplemental systems only; so they work with safety belts — not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection. That is true not only in frontal collisions, but especially in side and other collisions.
Chevrolet Impala Owner Manual - 2011 3-14 Black plate (14,1) Seats and Restraints First, before you or your passenger(s) wear a safety belt, there is important information you should know. touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Seats and Restraints { WARNING Q: What is wrong with this? You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit snugly against your body. 3-15 { WARNING You can be seriously hurt if your lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen.
Chevrolet Impala Owner Manual - 2011 3-16 Black plate (16,1) Seats and Restraints Q: What is wrong with this? { WARNING Q: What is wrong with this? You can be seriously injured if your belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle your belt into the buckle nearest you. A: The belt is buckled in the wrong buckle.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Seats and Restraints { WARNING Q: What is wrong with this? You can be seriously injured if your belt goes over an armrest like this. The belt would be much too high. In a crash, you can slide under the belt. The belt force would then be applied on the abdomen, not on the pelvic bones, and that could cause serious or fatal injuries. Be sure the belt goes under the armrests. A: The shoulder belt is worn under the arm.
Chevrolet Impala Owner Manual - 2011 3-18 Black plate (18,1) Seats and Restraints Q: What is wrong with this? A: The belt is behind the body. { WARNING You can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, you would not be restrained by the shoulder belt. Your body could move too far forward increasing the chance of head and neck injury. You might also slide under the lap belt. The belt force would then be applied right on the abdomen.
Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Seats and Restraints Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt except for the center front passenger position (if equipped), which has a lap belt. See Lap Belt on page 3‑24 for more information. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see “Seats” in the Index.
Chevrolet Impala Owner Manual - 2011 3-20 Black plate (20,1) Seats and Restraints Shoulder Belt Height Adjuster The vehicle has shoulder belt height adjusters for the driver and right front passenger positions. 5. To make the lap part tight, pull up on the shoulder belt. It may be necessary to pull stitching on the safety belt through the latch plate to fully tighten the lap belt on smaller occupants. To unlatch the belt, push the button on the buckle. The belt should return to its stowed position.
Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Seats and Restraints You can move the adjuster up just by pushing up on the shoulder belt guide. After the adjuster is set to the desired position, try to move it down without squeezing the buttons to make sure it has locked into position. Safety Belt Pretensioners Squeeze the buttons (A) on the sides of the height adjuster and move the height adjuster to the desired position. This vehicle has safety belt pretensioners for front outboard occupants.
Chevrolet Impala Owner Manual - 2011 3-22 Black plate (22,1) Seats and Restraints Rear Safety Belt Comfort Guides Here is how to install a comfort guide to the safety belt: This vehicle may have rear shoulder belt comfort guides for each outboard passenger position in the rear seat. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults.
Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Seats and Restraints WARNING (Continued) The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck.
Chevrolet Impala Owner Manual - 2011 3-24 Black plate (24,1) Seats and Restraints Lap Belt This section is only for the lap belt. To learn how to wear a lap-shoulder belt, see Lap-Shoulder Belt on page 3‑19. Buckle, position, and release it the same way as the lap part of a lap-shoulder belt. The vehicle may have a center seating position. When you sit in the center front seating position, you have a lap safety belt, which has no retractor.
Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Seats and Restraints from doing its job. See your dealer to have it repaired. Torn or frayed safety belts may not protect you in a crash. They can rip apart under impact forces. If a belt is torn or frayed, get a new one right away. Make sure the safety belt reminder light is working. See Safety Belt Reminders on page 5‑14 for more information. Keep safety belts clean and dry. See Safety Belt Care on page 3‑25.
Chevrolet Impala Owner Manual - 2011 3-26 Black plate (26,1) Seats and Restraints Airbag System The vehicle has the following airbags: All of the airbags in the vehicle will have the word AIRBAG embossed in the trim or on an attached label near the deployment opening. . A frontal airbag for the driver. . A frontal airbag for the right front passenger. . A seat‐mounted side impact airbag for the driver. . A seat‐mounted side impact airbag for the right front passenger.
Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Seats and Restraints { WARNING { WARNING Airbags inflate with great force, faster than the blink of an eye. Anyone who is up against, or very close to, any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to the airbag, as you would be if you were sitting on the edge of your seat or leaning forward. Safety belts help keep you in position before and during a crash.
Chevrolet Impala Owner Manual - 2011 3-28 Black plate (28,1) Seats and Restraints Where Are the Airbags? The driver frontal airbag is in the middle of the steering wheel. The right front passenger frontal airbag is in the instrument panel on the passenger side. Driver Side Shown, Passenger Side Similar The seat‐mounted side impact airbags for the driver and right front passenger are in the side of the seatbacks closest to the door.
Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Seats and Restraints Driver Side Shown, Passenger Side Similar The roof-rail airbags for the driver, right front passenger, and second row outboard passengers are in the ceiling above the side windows. 3-29 { WARNING WARNING (Continued) If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death.
Chevrolet Impala Owner Manual - 2011 3-30 Black plate (30,1) Seats and Restraints When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver's or right front passenger's head and chest. However, they are only designed to inflate if the impact exceeds a predetermined deployment threshold.
Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Seats and Restraints Roof-rail airbags are not intended to inflate in rollovers or rear impacts. A seat-mounted side impact airbag is intended to deploy on the side of the vehicle that is struck. Both roof-rail airbags will deploy when either side of the vehicle is struck. In any particular crash, no one can say whether an airbag should have inflated simply because of the damage to a vehicle or because of what the repair costs were.
Chevrolet Impala Owner Manual - 2011 3-32 Black plate (32,1) Seats and Restraints What Will You See After an Airbag Inflates? After the frontal airbags and seat-mounted side impact airbags inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags may still be at least partially inflated for some time after they deploy. Some components of the airbag module may be hot for several minutes.
Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Seats and Restraints { WARNING A crash severe enough to inflate the airbags may have also damaged important functions in the vehicle, such as the fuel system, brake and steering systems, etc. Even if the vehicle appears to be drivable after a moderate crash, there may be concealed damage that could make it difficult to safely operate the vehicle. Use caution if you should attempt to restart the engine after a crash has occurred.
Chevrolet Impala Owner Manual - 2011 3-34 Black plate (34,1) Seats and Restraints Passenger Sensing System The vehicle has a passenger sensing system for the right front passenger position. The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. United States Canada The words ON and OFF, or the symbol for on and off, will be visible during the system check.
Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Seats and Restraints { WARNING WARNING (Continued) A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position.
Chevrolet Impala Owner Manual - 2011 3-36 Black plate (36,1) Seats and Restraints For some children, including children in child restraints, and for very small adults, the passenger sensing system may or may not turn off the right front passenger frontal airbag, depending upon the person's seating posture and body build. Everyone in the vehicle who has outgrown child restraints should wear a safety belt properly — whether or not there is an airbag for that person.
Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Seats and Restraints If the Off Indicator is Lit for an Adult-Size Occupant use the following steps to allow the system to detect that person and enable the right front passenger frontal airbag: 1. Turn the vehicle off. 2. Remove any additional material from the seat, such as blankets, cushions, seat covers, seat heaters, or seat massagers. 3. Place the seatback in the fully upright position.
Chevrolet Impala Owner Manual - 2011 3-38 Seats and Restraints A wet seat can affect the performance of the passenger sensing system. Here is how: . . Black plate (38,1) The passenger sensing system may turn off the passenger airbag when liquid is soaked into the seat. If this happens, the off indicator will be lit, and the airbag readiness light on the instrument panel will also be lit.
Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Seats and Restraints Adding Equipment to the Airbag-Equipped Vehicle Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change the vehicle's frame, bumper system, height, front end or side sheet metal, they may keep the airbag system from working properly.
Chevrolet Impala Owner Manual - 2011 3-40 Black plate (40,1) Seats and Restraints Airbag System Check The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light on page 5‑15 for more information. Notice: If an airbag covering is damaged, opened, or broken, the airbag may not work properly. Do not open or break the airbag coverings.
Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Seats and Restraints Child Restraints Older Children The manufacturer's instructions that come with the booster seat state the weight and height limitations for that booster. Use a booster seat with a lap-shoulder belt until the child passes the fit test below: . . Older children who have outgrown booster seats should wear the vehicle's safety belts. Sit all the way back on the seat. Do the knees bend at the seat edge? If yes, continue.
Chevrolet Impala Owner Manual - 2011 3-42 Black plate (42,1) Seats and Restraints According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. In a crash, children who are not buckled up can strike other people who are buckled up, or can be thrown out of the vehicle. Older children need to use safety belts properly. { WARNING { WARNING Never do this. Never do this.
Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Seats and Restraints WARNING (Continued) That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest. Infants and Young Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints.
Chevrolet Impala Owner Manual - 2011 3-44 Black plate (44,1) Seats and Restraints Children who are not restrained properly can strike other people, or can be thrown out of the vehicle. WARNING (Continued) If you must secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go. { WARNING Never do this. Never hold an infant or a child while riding in a vehicle.
Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Seats and Restraints Q: What are the different types of add-on child restraints? A: Add-on child restraints, which are purchased by the vehicle's owner, are available in four basic types. Selection of a particular restraint should take into consideration not only the child's weight, height, and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used.
Chevrolet Impala Owner Manual - 2011 3-46 Black plate (46,1) Seats and Restraints Child Restraint Systems (B) Forward-Facing Child Seat (A) Rear‐Facing Infant Seat A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint. A forward-facing child seat (B) provides restraint for the child's body with the harness.
Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Seats and Restraints Securing an Add-On Child Restraint in the Vehicle { WARNING A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle's safety belt or LATCH system, following the instructions that came with that child restraint and the instructions in this manual.
Chevrolet Impala Owner Manual - 2011 3-48 Black plate (48,1) Seats and Restraints Where to Put the Restraint According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position.
Chevrolet Impala Owner Manual - 2011 Black plate (49,1) Seats and Restraints WARNING (Continued) { WARNING Secure rear-facing child restraints in a rear seat, even if the airbag is off. If you secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go. It is better to secure the child restraint in a rear seat. A child in a child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate.
Chevrolet Impala Owner Manual - 2011 3-50 Black plate (50,1) Seats and Restraints Lower Anchors and Tethers for Children (LATCH System) The LATCH system holds a child restraint during driving or in a crash. This system is designed to make installation of a child restraint easier. The LATCH system uses anchors in the vehicle and attachments on the child restraint that are made for use with the LATCH system.
Chevrolet Impala Owner Manual - 2011 Black plate (51,1) Seats and Restraints Lower Anchors Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LATCH seating position that will accommodate a child restraint with lower attachments (B). Top Tether Anchor A top tether (A, C) anchors the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle.
Chevrolet Impala Owner Manual - 2011 3-52 Black plate (52,1) Seats and Restraints Lower Anchor and Top Tether Anchor Locations To assist you in locating the lower anchors, each seating position with lower anchors has two labels, near the crease between the seatback and the seat cushion. The top tether anchors are located under the covers on the rear seatback filler panel behind each head restraint.
Chevrolet Impala Owner Manual - 2011 Black plate (53,1) Seats and Restraints According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. See Where to Put the Restraint on page 3‑48 for additional information.
Chevrolet Impala Owner Manual - 2011 3-54 Black plate (54,1) Seats and Restraints Do not fold the empty rear seat with a safety belt buckled. This could damage the safety belt or the seat. Unbuckle and return the safety belt to its stowed position, before folding the seat. 1. Attach and tighten the lower attachments to the lower anchors.
Chevrolet Impala Owner Manual - 2011 Black plate (55,1) Seats and Restraints If the position you are using has a fixed headrest and you are using a dual tether, route the tether around the head restraint. 3. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the LATCH path and attempt to move it side‐to‐side and back‐and‐forth. There should be no more than 2.5 cm (1 in) of movement, for proper installation.
Chevrolet Impala Owner Manual - 2011 3-56 Black plate (56,1) Seats and Restraints In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. If the child restraint does not have the LATCH system, you will be using the safety belt to secure the child restraint in this position. Be sure to follow the instructions that came with the child restraint. Secure the child in the child restraint when and as the instructions say.
Chevrolet Impala Owner Manual - 2011 Black plate (57,1) Seats and Restraints 6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑50 for more information. 5. To tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor.
Chevrolet Impala Owner Manual - 2011 3-58 Black plate (58,1) Seats and Restraints Securing Child Restraints (Right Front Seat Position) This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint on page 3‑48. In addition, the vehicle has a passenger sensing system which is designed to turn off the right front passenger frontal airbag under certain conditions.
Chevrolet Impala Owner Manual - 2011 Black plate (59,1) Seats and Restraints Do not secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored, or if the instructions that come with the child restraint say that the top strap must be anchored. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. 2. Put the child restraint on the seat. 3.
Chevrolet Impala Owner Manual - 2011 3-60 Black plate (60,1) Seats and Restraints 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the safety belt path and attempt to move it side‐to‐side and back‐and‐forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. 6.
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Storage Storage Storage Compartments Storage Compartments Glove Box . . . . . . . . . . . . . . . . . . . . Cupholders . . . . . . . . . . . . . . . . . . . Sunglasses Storage . . . . . . . . . . Armrest Storage . . . . . . . . . . . . . . Rear Storage . . . . . . . . . . . . . . . . . Center Console Storage . . . . . . 4-1 4-1 4-1 4-1 4-2 4-2 Additional Storage Features Convenience Net . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 4-2 Black plate (2,1) Storage Rear Storage Center Console Storage For vehicles with a split folding rear seat, there are two storage areas underneath. Pull the tab(s) located by the passenger side safety belt buckle and the driver side rear seat to access the storage areas. See Rear Seats (Split Folding) on page 3‑8 for more information.
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Instruments and Controls Instruments and Controls Controls Steering Wheel Adjustment . . . 5-2 Steering Wheel Controls . . . . . . 5-3 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Windshield Wiper/Washer . . . . . 5-4 Compass . . . . . . . . . . . . . . . . . . . . . 5-5 Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Power Outlets . . . . . . . . . . . . . . . . . 5-9 Cigarette Lighter . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 5-2 Black plate (2,1) Instruments and Controls Vehicle Personalization Vehicle Personalization . . . . . . 5-36 Universal Remote System Universal Remote System . . . 5-42 Universal Remote System Programming . . . . . . . . . . . . . . . 5-42 Universal Remote System Operation . . . . . . . . . . . . . . . . . . 5-47 Controls Steering Wheel Adjustment To adjust the steering wheel: 1. Hold the wheel and pull the lever toward you. 2.
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Instruments and Controls Steering Wheel Controls w (Next): Press to go to the next radio station stored as a favorite, or the next track if a CD is playing. SRCE (Source): Press to choose between the radio (AM, FM, XM), CD, and auxiliary input jack. c x (Previous/End): + e − e (Volume): Press to increase or to decrease the radio volume.
Chevrolet Impala Owner Manual - 2011 5-4 Black plate (4,1) Instruments and Controls Windshield Wiper/Washer 6 (Adjustable Interval Wipes): Turn the band up for more frequent wipes or down for less frequent wipes. 6 (Low Speed): Slow wipes. ? (High Speed): Fast wipes. Clear ice and snow from the wiper blades before using them. If frozen to the windshield, carefully loosen or thaw them. Damaged wiper blades should be replaced. See Wiper Blade Replacement on page 10‑27.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Instruments and Controls Compass Your vehicle may have a compass in the Driver Information Center (DIC). Compass Zone Your dealer will set the correct zone for your location. Under certain circumstances, such as during a long distance cross-country trip or moving to a new state or province, it will be necessary to compensate for compass variance by resetting the zone through the DIC if the zone is not set correctly.
Chevrolet Impala Owner Manual - 2011 5-6 Black plate (6,1) Instruments and Controls 5. If calibration is necessary, calibrate the compass. See “Compass Calibration Procedure” following. Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle in circles is not a danger.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Instruments and Controls Clock Without Date Display AM/FM Base Radio with a Single CD Player This radio has a the time. 2. To increase or decrease the time, do one of the following while the hours or minutes are flashing: . H button for setting 1. Press the H button until the hour begins flashing on the display. Press H a second time and the minutes begin flashing on the display. 3. f knob. ¨ SEEK or © SEEK. . Press \ FWD or s REV.
Chevrolet Impala Owner Manual - 2011 5-8 Black plate (8,1) Instruments and Controls With Date Display Single CD (MP3) Player This radio has a setting the time. 4. To increase the time or date, do one of the following: . Press the pushbutton below the selected tab. . Turn the . Press H button for To set the time and date: 1. Turn the radio on. 2. Press the H button and the HR, MIN, MM, DD, and YYYY (hour, minute, month, day, and year) display. 3.
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Instruments and Controls Power Outlets The vehicle has three 12‐volt outlets which can be used to plug in electrical equipment, such as a cell phone or MP3 player. On vehicles with a center console, one outlet is located inside the center floor console and two outlets are located at the front of the console bin under the instrument panel.
Chevrolet Impala Owner Manual - 2011 5-10 Black plate (10,1) Instruments and Controls Ashtrays The vehicle may have an ashtray. The ashtray may be located in the console, if the vehicle has one; otherwise, it may be located in the center armrest of the front seat. Notice: If papers, pins, or other flammable items are put in the ashtray, hot cigarettes or other smoking materials could ignite them and possibly damage the vehicle. Never put flammable items in the ashtray.
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Instruments and Controls Instrument Cluster English Uplevel Shown, Base and Metric Similar 5-11
Chevrolet Impala Owner Manual - 2011 5-12 Black plate (12,1) Instruments and Controls Speedometer Tachometer The speedometer shows the vehicle's speed in both kilometers per hour (km/h) and miles per hour (mph). The tachometer displays the engine speed in revolutions per minute (rpm). Odometer The odometer shows how far the vehicle has been driven in either miles (used in the United States) or in kilometers (used in Canada). This vehicle has a tamper-resistant odometer.
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Instruments and Controls When the ignition is on, the fuel gauge indicates about how much fuel is left in the fuel tank. 5-13 Engine Coolant Temperature Gauge An arrow on the fuel gauge indicates the side of the vehicle the fuel door is on. Here are four things that some owners ask about. None of these show a problem with the fuel gauge: . . At the gas station, the gas pump shuts off before the gauge reads full.
Chevrolet Impala Owner Manual - 2011 5-14 Black plate (14,1) Instruments and Controls Safety Belt Reminders Driver Safety Belt Reminder Light When the engine is started, a chime sounds for several seconds to remind a driver to fasten the safety belt, unless the driver safety belt is already buckled. The safety belt light comes on and stays on for several seconds, then flashes for several more. This chime and light are repeated if the driver remains unbuckled and the vehicle is in motion.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Instruments and Controls Airbag Readiness Light The system checks the airbag's electrical system for possible malfunctions. If the light stays on it indicates there is an electrical problem. The system check includes the airbag sensor, the pretensioners, the airbag modules, the wiring and the crash sensing and diagnostic module. For more information on the airbag system, see Airbag System on page 3‑26.
Chevrolet Impala Owner Manual - 2011 5-16 Black plate (16,1) Instruments and Controls Passenger Airbag Status Indicator The vehicle has the passenger sensing system. See Passenger Sensing System on page 3‑34 for important safety information. The instrument panel has a passenger airbag status indicator. as a system check. If you are using remote start, if equipped, to start the vehicle from a distance, you may not see the system check.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Instruments and Controls If it does not, have the vehicle serviced by your dealer. The light should go out once the engine starts. If it stays on, or comes on while driving, there could be a problem with the charging system. A charging system message in the Driver Information Center (DIC) can also appear. See Battery Voltage and Charging Messages on page 5‑29 for more information.
Chevrolet Impala Owner Manual - 2011 5-18 Black plate (18,1) Instruments and Controls This light comes on during a malfunction in one of two ways: Light Flashing: A misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Diagnosis and service might be required. Light On Steady: An emission control system malfunction has been detected on the vehicle. Diagnosis and service might be required.
Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Instruments and Controls Emissions Inspection and Maintenance Programs The vehicle may not pass inspection if: Some state/provincial and local governments may have programs to inspect the on-vehicle emission control equipment. For the inspection, the emission system test equipment is connected to the vehicle’s Data Link Connector (DLC). . The DLC is under the instrument panel to the left of the steering wheel.
Chevrolet Impala Owner Manual - 2011 5-20 Black plate (20,1) Instruments and Controls When the ignition is on, the brake system warning light also comes on when the parking brake is set. The light stays on if the parking brake does not fully release. If it stays on after the parking brake is fully released, it means the vehicle has a brake problem. If the light comes on while driving, pull off the road and stop carefully. The pedal might be harder to push, or the pedal can go closer to the floor.
Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Instruments and Controls Electronic Stability Control (ESC) Indicator Light This light comes on briefly while the engine is started. If it does not, have the vehicle serviced by your dealer. If the system is working normally the indicator light will then go off. This light can come on after the vehicle is first driven and the STABILITRAK NOT READY message appears in the Driver Information Center (DIC).
Chevrolet Impala Owner Manual - 2011 5-22 Black plate (22,1) Instruments and Controls This indicates that there could be a problem with the traction control system and the vehicle may need service. When this warning light is on and the SERVICE TRACTION CONTROL message appears on the DIC, the system does not limit wheel spin. If the traction control system is manually turned off, this light comes on and the TRACTION CONTROL OFF message appears on the DIC.
Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Instruments and Controls A tire pressure message can accompany the light. See Tire Messages on page 5‑34 for more information. Stop as soon as possible, and inflate the tires to the pressure value shown on the Tire and Loading Information Label. See Tire Pressure on page 10‑44 for more information. When the Light Flashes First and Then is On Steady This indicates that there may be a problem with the Tire Pressure Monitor System.
Chevrolet Impala Owner Manual - 2011 5-24 Black plate (24,1) Instruments and Controls High-Beam on Light The lights go out when the fog lamps are turned off. See Fog Lamps on page 6‑5 for more information. Cruise Control Light This light comes on when the high-beam headlamps are in use. See Headlamp High/Low-Beam Changer on page 6‑3 for more information. Front Fog Lamp Light The fog lamp lights come on when the fog lamps are in use.
Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Instruments and Controls If your vehicle has these features, the DIC also displays the compass direction and the outside air temperature when viewing the trip and fuel information. The compass direction appears on the top right corner of the DIC display. The outside air temperature automatically appears in the bottom right corner of the DIC display.
Chevrolet Impala Owner Manual - 2011 5-26 Black plate (26,1) Instruments and Controls Trip A and Trip B Press the trip/fuel button until TRIP A or TRIP B displays. This display shows the current distance traveled in either miles (mi) or kilometers (km) since the last reset for each trip odometer. Both trip odometers can be used at the same time. Each trip odometer can be reset to zero separately by pressing the set/reset button while the desired trip odometer is displayed.
Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Instruments and Controls Average Economy Average Speed Press the trip/fuel button until AVG ECONOMY displays. This display shows the approximate average miles per gallon (mpg) or liters per 100 kilometers (L/100 km). This number is calculated based on the number of mpg (L/100 km) recorded since the last time this menu item was reset. To reset this display to zero, press and hold the set/reset button.
Chevrolet Impala Owner Manual - 2011 5-28 Black plate (28,1) Instruments and Controls It cannot be reset accurately until the next oil change. To reset the engine oil life system, see Engine Oil Life System on page 10‑10. Units Press the vehicle information button until UNITS displays. This display allows you to select between English or Metric units of measurement. Once in this display, press the set/reset button to select between ENGLISH or METRIC units.
Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Instruments and Controls Battery Voltage and Charging Messages BATTERY SAVER ACTIVE This message displays when the system detects that the battery voltage is dropping beyond a reasonable level. The battery saver system starts reducing certain features of the vehicle that you may be able to notice. At the point that the features are disabled, this message is displayed. It means that the vehicle is trying to save the charge in the battery.
Chevrolet Impala Owner Manual - 2011 5-30 Black plate (30,1) Instruments and Controls RIGHT REAR DOOR OPEN This message displays when the passenger side rear door is not closed properly. Make sure that the door is closed completely. TRUNK OPEN This message displays when the trunk is not closed completely. Make sure that the trunk is closed completely. See Trunk on page 2‑10.
Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Instruments and Controls Have the climate control system serviced by your dealer if you notice a drop in heating and air conditioning efficiency. Engine Oil Messages CHANGE ENGINE OIL SOON This message displays when service is required for the vehicle. See your dealer. See Engine Oil on page 10‑8 and Scheduled Maintenance on page 11‑2 for more information. Acknowledging the CHANGE ENGINE OIL SOON message will not reset the OIL LIFE REMAINING.
Chevrolet Impala Owner Manual - 2011 5-32 Black plate (32,1) Instruments and Controls Fuel System Messages FUEL LEVEL LOW This message displays when your vehicle is low on fuel. Refill the fuel tank as soon as possible. See Fuel Gauge on page 5‑12 and Filling the Tank on page 9‑38 for more information. TIGHTEN GAS CAP This message may be displayed if the gas cap is not on, or is not fully tightened. Check the gas cap to ensure that it is on properly.
Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Instruments and Controls If this message still stays on or turns back on again while you are driving, your vehicle needs service. Have the system inspected by your dealer as soon as possible. SERVICE TRACTION CONTROL If your vehicle has the Traction Control System (TCS), this message displays when the system is not functioning properly. A warning light also appears on the instrument panel cluster.
Chevrolet Impala Owner Manual - 2011 5-34 Black plate (34,1) Instruments and Controls Anti-Theft Alarm System Messages Service Vehicle Messages SERVICE THEFT SYSTEM This message displays while viewing the odometer or trip odometers if there is a problem with the instrument panel cluster. See your dealer for service. This message displays when there is a problem with the theft-deterrent system programmed in the key.
Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Instruments and Controls Several conditions may cause this message to appear. See Tire Pressure Monitor Operation on page 10‑47 for more information. If the warning comes on and stays on, there may be a problem with the TPMS. See your dealer. TIRE LEARNING ACTIVE On vehicles with the Tire Pressure Monitor System (TPMS), this message displays when the TPMS is re-learning the tire positions on your vehicle.
Chevrolet Impala Owner Manual - 2011 5-36 Black plate (36,1) Instruments and Controls Vehicle Reminder Messages Vehicle Personalization ICE POSSIBLE DRIVE WITH CARE Your vehicle has customization capabilities that allow you to program certain features to one preferred setting. Customization features can only be programmed to one setting on the vehicle and cannot be programmed to a preferred setting for two different drivers.
Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Instruments and Controls Feature Settings Menu Items The following are customization features that allow you to program settings to the vehicle: DISPLAY IN ENGLISH This feature will only display if a language other than English has been set. This feature allows you to change the language in which the DIC messages appear to English. Press the customization button until the PRESS V TO DISPLAY IN ENGLISH screen appears on the DIC display.
Chevrolet Impala Owner Manual - 2011 5-38 Black plate (38,1) Instruments and Controls NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press the set/reset button while the desired setting is displayed on the DIC. REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) transmitter.
Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Instruments and Controls Press the customization button until REMOTE DOOR UNLOCK appears on the DIC display. Press the set/reset button once to access the settings for this feature. Then press the customization button to scroll through the following settings: EXIT LIGHTING LIGHTS OFF: The exterior lamps will not flash when you press the unlock button on the RKE transmitter.
Chevrolet Impala Owner Manual - 2011 5-40 Black plate (40,1) Instruments and Controls ON (default): If it is dark enough outside, the exterior lights will turn on briefly when you unlock the vehicle with the RKE transmitter. The lights will remain on for 20 seconds or until the lock button on the RKE transmitter is pressed, or the vehicle is no longer off. See Remote Keyless Entry (RKE) System Operation on page 2‑3 for more information. NO CHANGE : No change will be made to this feature.
Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Instruments and Controls To select a setting, press the set/reset button while the desired setting is displayed on the DIC. DO NOT RESTORE: The customization features will not be set to their factory default settings. FACTORY SETTINGS To select a setting, press the set/reset button while the desired setting is displayed on the DIC. This feature allows you to set all of the customization features back to their factory default settings.
Chevrolet Impala Owner Manual - 2011 5-42 Black plate (42,1) Instruments and Controls Universal Remote System See Radio Frequency Statement on page 13‑17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Universal Remote System Programming This vehicle may have the Universal Home Remote System.
Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Instruments and Controls 5-43 3. Immediately return to the vehicle. Press and hold the Universal Home Remote button that will be used to control the garage door until the garage door moves. The indicator light, above the selected button, should slowly blink. This button may need to be held for up to 20 seconds. To program up to three devices: 1.
Chevrolet Impala Owner Manual - 2011 5-44 Black plate (44,1) Instruments and Controls To program another Rolling Code device such as an additional garage door opener, a security device, or home automation device, repeat Steps 1 through 5, choosing a different function button in Step 3 than what was used for the garage door opener. Programming a garage door opener involves time-sensitive actions, so read the entire procedure before starting.
Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Instruments and Controls The switch positions on the hand-held transmitter could be labeled, as follows: Example of Eight Dip Switches with Two Positions . A switch in the up position could be labeled as “Up,” “+,” or “On.” . A switch in the down position could be labeled as “Down,” “−,” or “Off.” .
Chevrolet Impala Owner Manual - 2011 5-46 Black plate (46,1) Instruments and Controls 3. From inside your vehicle, first firmly press all three buttons at the same time for about three seconds. Release the buttons to put the Universal Home Remote into programming mode. 4. The indicator lights will blink slowly. Enter each switch setting from Step 2 into your vehicle's Universal Home Remote. You will have two and one-half minutes to complete Step 4.
Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Instruments and Controls Universal Remote System Operation Erasing Universal Home Remote Buttons Press and hold the appropriate button for at least half of a second. The indicator light will come on while the signal is being transmitted. The programmed buttons should be erased when the vehicle is sold or the lease ends. Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed by repeating the instructions.
Chevrolet Impala Owner Manual - 2011 5-48 Black plate (48,1) Instruments and Controls 2 NOTES
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Lighting Lighting Lighting Features Exterior Lighting Exterior Lamp Controls . . . . . . . . 6-2 Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . 6-3 Flash-to-Pass . . . . . . . . . . . . . . . . . 6-3 Daytime Running Lamps (DRL)/Automatic Headlamp System . . . . . . . . . . . 6-4 Hazard Warning Flashers . . . . . 6-4 Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . 6-5 Fog Lamps . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 6-2 Black plate (2,1) Lighting Exterior Lighting Exterior Lamp Controls It controls the following systems: . Headlamps . Taillamps AUTO (Automatic): Automatically turns on the headlamps at normal brightness, together with the following: . Parking Lamps . Parking Lamps . License Plate Lamps . Instrument Panel Lights . Instrument Panel Lights . Taillamps . Fog Lamps (If Equipped) .
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Lighting 2 (Headlamps): Turns on the headlamps together with the following lamps listed below. When the headlamps are turned on while the vehicle is on, the headlamps will turn off automatically 10 minutes after the ignition is turned off. When the headlamps are turned on while the vehicle is off, the headlamps will stay on for 10 minutes before automatically turning off to prevent the battery from being drained.
Chevrolet Impala Owner Manual - 2011 6-4 Black plate (4,1) Lighting Daytime Running Lamps (DRL)/Automatic Headlamp System Daytime Running Lamps (DRL) can make it easier for others to see the front of your vehicle during the day. Fully functional daytime running lamps are required on all vehicles first sold in Canada.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Lighting Turn and Lane-Change Signals Raise or lower the lever until the arrow starts to flash to signal a lane change. Hold it there until the lane change is completed. If the lever is briefly pressed and released, the turn signal flashes three times. The lever returns to its starting position whenever it is released. If after signaling a turn or lane change the arrow flashes rapidly or does not come on, a signal bulb might be burned out.
Chevrolet Impala Owner Manual - 2011 6-6 Black plate (6,1) Lighting Interior Lighting Instrument Panel Illumination Control D (Instrument Panel Brightness): The knob with this symbol on it is located next to the exterior lamps control to the left of the steering wheel. Push the knob in all the way until it extends out and then turn the knob clockwise or counterclockwise to brighten or dim the lights. Push the knob back in when finished.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Lighting 6-7 When the ignition is on, illuminated entry is inactive, which means the courtesy lamps will not come on unless a door is opened. Delayed Exit Lighting Parade Dimming This feature illuminates the interior for a period of time after the key is removed from the ignition. Delayed Entry Lighting The ignition must be off for delayed exit lighting to work.
Chevrolet Impala Owner Manual - 2011 6-8 Black plate (8,1) Lighting If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center (DIC), you may see the voltage move up or down. This is normal. If there is a problem, an alert will be displayed. The battery can be discharged at idle if the electrical loads are very high. This is true for all vehicles.
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Infotainment System Infotainment System Introduction For more information, see Defensive Driving on page 9‑2. Determine which radio the vehicle has and read the following pages to become familiar with its features. Notice: Contact your dealer before adding any equipment. Introduction { WARNING Introduction . . . . . . . . . . . . . . . . . . . 7-1 Theft-Deterrent Feature . . . . . . . 7-1 Operation . . . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 7-2 Infotainment System Operation Radio with CD (Base) Black plate (2,1)
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Infotainment System 7-3 Using the Radio O (Power/Volume): Press to turn the system on and off. Turn to increase or decrease the volume. 4 (Information): Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Radio with CD (MP3) The vehicle has one of these radios as its infotainment system.
Chevrolet Impala Owner Manual - 2011 7-4 Black plate (4,1) Infotainment System 4. Press the softkey under the desired Speed Compensated Volume setting (OFF, Low, Med, or High) to select the level of radio volume compensation. The display times out after approximately 10 seconds. Each higher setting allows for more radio volume compensation at faster vehicle speeds.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Infotainment System EQ (Equalization): Press this button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL or changing bass or treble returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source. ® If the radio has a Bose audio system, the EQ settings are either MANUAL or TALK.
Chevrolet Impala Owner Manual - 2011 7-6 Black plate (6,1) Infotainment System Radio AM-FM Radio Radio Data System (RDS) The radio may have RDS. The RDS feature is available for use only on FM stations that broadcast RDS information. This system relies upon receiving specific information from these stations and only works when the information is available. While the radio is tuned to an FM-RDS station, the station name or call letters display.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Infotainment System . To scan preset stations in the selected band, press and hold © SEEK for four seconds until a double beep sounds. The radio goes to a stored preset, plays for a few seconds, then goes to the next stored preset. Press © SEEK again to stop scanning preset stations. ¨ SEEK: Press to seek or scan stations with a strong signal in the selected band. . . .
Chevrolet Impala Owner Manual - 2011 7-8 Black plate (8,1) Infotainment System Storing a Radio Station as a Favorite, Radio with CD (MP3) Radios that have a FAV button store radio stations as favorites. To store a station as a favorite: 1. Tune to a radio station. 4. Press the FAV button, or let the menu time out, to return to the original main radio screen showing the radio station frequency tabs and to begin the process of programming favorites. 2.
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Infotainment System 3. Press the softkey under the ON or OFF tab on the radio display. ¨ SEEK: If 4 is pressed and the song title or artist information is longer than what can be displayed, the extra information will page every three seconds when Auto Text is activated. . Finding an XM Channel BAND: Press to switch between AM, FM, or XM, if equipped. Press to go to the next XM channel.
Chevrolet Impala Owner Manual - 2011 7-10 Black plate (10,1) Infotainment System Adding and Removing Categories Storing XM Channels Categories cannot be added or removed while the vehicle is moving faster than 8 km/h (5 mph). Drivers are encouraged to store radio station while the vehicle is parked. See Defensive Driving on page 9‑2. Tune to stored radio stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature. To add or remove a category: 1.
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Infotainment System XM Radio Messages XL (Explicit Language Channels): These channels, or any others, can be blocked at a customer's request, by calling 1-800-929-2100. XM Updating: The encryption code in the receiver is being updated, and no action is required. This process should take no longer than 30 seconds. No XM Signal: The system is functioning correctly, but the vehicle is in a location that is blocking the XM signal.
Chevrolet Impala Owner Manual - 2011 7-12 Black plate (12,1) Infotainment System Check Antenna: If this message does not clear within a short period of time, the receiver or antenna could have a fault. Consult with your dealer. Check XM Receivr: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer. XM Not Available: If this message does not clear within a short period of time, the receiver could have a fault. Consult with your dealer.
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Infotainment System Backglass Antenna The AM-FM antenna is integrated with the rear window defogger, located in the rear window. Make sure that the inside surface of the rear window is not scratched and that the lines on the glass are not damaged. If the inside surface is damaged, it could interfere with radio reception. For proper radio reception, the antenna connector needs to be properly attached to the post on the glass.
Chevrolet Impala Owner Manual - 2011 7-14 Black plate (14,1) Infotainment System Audio Players CD Player Some CD players can play MP3 CD-R or CD-RW discs. See “MP3” later in this section for more information. The CD player can play the smaller 8 cm (3 in) single discs with an adapter ring. Care of the CD Player Do not add labels to a disc. It could get caught in the CD player. Use a marking pen to write on the top of the disc if a description is needed. Do not use CD lens cleaners.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Infotainment System the player, the CD starts to play where it stopped, if it was the last selected audio source. Buttons and Knobs The buttons and knobs on the radio control the following features. f (Tune): Turn to select tracks on the CD. © SEEK: Press to go to the start of the current track, if more than 10 seconds have played. Press and hold or press multiple times to continue moving backward through the tracks on the CD.
Chevrolet Impala Owner Manual - 2011 7-16 Black plate (16,1) Infotainment System MP3 Supported Files Root Directory Playlists The Radio with CD (MP3) has the capability of playing an MP3 CD-R or CD-RW disc. The root directory is treated as a folder. Files are stored in the root directory when the disc or storage device does not contain folders. Files accessed from the root directory of a disc display as F1 ROOT.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Infotainment System of the last folder has played, play continues from the first track of the first folder. When playback starts from a new folder, the new track name displays unless folder mode has been chosen as the default display, then the new folder name displays. Buttons and Knobs The buttons and knobs on the radio control the following features. f (Tune): Turn to select MP3 files on the disc.
Chevrolet Impala Owner Manual - 2011 7-18 Black plate (18,1) Infotainment System h (Music Navigator): Press the softkey below h to have the files To change from playback by artist to playback by album: played in order by artist or album. The player scans the disc to sort the files by artist and album ID3 tag information. It can take several minutes to scan the disc depending on the number of files on the disc. The radio may begin playing while it is scanning in the background. 1.
Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Infotainment System . The air is very humid. If so, wait about an hour and try again. Auxiliary Devices . A problem occurred while burning the disc. Using the Auxiliary Input Jack . The label is caught in the CD player. If the disc is not playing correctly for any other reason, try a known good disc. If any error occurs repeatedly or if an error cannot be corrected, contact your dealer.
Chevrolet Impala Owner Manual - 2011 7-20 Black plate (20,1) Infotainment System Phone Bluetooth Vehicles with a Bluetooth system can use a Bluetooth‐capable cell phone with a Hands‐Free Profile to make and receive phone calls. The system can be used while the key is in the ON/RUN or ACC/ ACCESSORY position. The range of the Bluetooth system can be up to 9.1 m (30 ft). Not all phones support all functions, and not all phones are guaranteed to work with the in-vehicle Bluetooth system. See www.gm.
Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Infotainment System Pairing Information Up to five cell phones can be paired to the Bluetooth system. 2. Say “Bluetooth.” . The pairing process is disabled when the vehicle is moving. 3. Say “Pair.” The system responds with instructions and a four‐digit Personal Identification Number (PIN). The PIN is used in Step 5. .
Chevrolet Impala Owner Manual - 2011 7-22 Infotainment System Connecting to a Different Phone To connect to a different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all the available cell phones were paired. Depending on which cell phone you want to connect to, you may have to use this command several times. 1. Press and hold two seconds. b g for 2. Say “Bluetooth.” 3. Say “Change phone.” . .
Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Infotainment System 3. Say each digit, one at a time, that you want to store. After each digit is entered, the system repeats back the digit it heard followed by a tone. After the last digit has been entered, say “Store,” and then follow the directions given by the system to save a name tag for this number. Using the “Delete” Command 1. Press and hold two seconds. b g for 2. Say “Delete.” 3. Say the name tag you want to delete.
Chevrolet Impala Owner Manual - 2011 7-24 Black plate (24,1) Infotainment System Using the “Digit Dial” Command The digit dial command allows a phone number to be dialed by entering the digits one at a time. After each digit is entered, the system repeats back the digit it heard followed by a tone. Once connected, the person called will be heard through the audio speakers. Using the “Re‐dial” Command 1. Press and hold two seconds.
Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Infotainment System Three‐Way Calling Muting a Call Three‐way calling must be supported on the cell phone and enabled by the wireless service carrier. During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them. 1. While on a call, press b g. To mute a call, press then say “Mute call.” . To cancel mute, press b then say “Un‐mute call.” 2. Say “Three‐way call.” 3.
Chevrolet Impala Owner Manual - 2011 7-26 Black plate (26,1) Infotainment System Voice Pass-Thru Voice pass‐thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature. To access contacts stored in the cell phone: 1. Press and hold two seconds. b g for 2. Say “Bluetooth.” The system responds “Bluetooth ready,” followed by a tone. 3. Say “Voice.” The system responds “OK, accessing .
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems This vehicle may have a dual or single climate control system. The heating, cooling, defrost, defog and ventilation can be controlled with this system. For vehicles with heated seats, see Heated Front Seats on page 3‑7. Climate Control Systems . . . . . . 8-1 Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 8-2 Black plate (2,1) Climate Controls Temperature Control: For dual zone, turn the thumbwheels up or down to increase or decrease the temperature on the driver or the passenger side of the vehicle. For single zone, turn the knob clockwise or counterclockwise to increase or decrease the temperature. Single Zone A. Fan Control E. Air Delivery Mode Control B. Outside Air F. C. Temperature Control G. Rear Window Defogger D.
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Climate Controls Air is divided between the instrument panel outlets and the floor outlets. 0 (Defrost): This mode clears the windshield of fog or frost more quickly. Air is directed to the windshield with some air to the side window vents and the floor vents. When defrost is selected, the system automatically forces outside air into the vehicle.
Chevrolet Impala Owner Manual - 2011 8-4 Black plate (4,1) Climate Controls The air conditioning system removes moisture from the air, so a small amount of water may drip under the vehicle while idling or after turning off the engine. This is normal. : (Outside Air): Press to turn on outside air. An indicator light comes on to show that it is on. Outside air will circulate throughout the vehicle. ? (Recirculation): Press to turn on the recirculation mode.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Climate Controls For vehicles with heated outside rearview mirrors, the mirrors heat to help clear fog or frost from the surface of the mirror when the rear window defog button is pressed. See Power Mirrors on page 2‑15. Do not drive the vehicle until all the windows are clear. Notice: Do not use anything sharp on the inside of the rear window.
Chevrolet Impala Owner Manual - 2011 8-6 Black plate (6,1) Climate Controls Maintenance To change the passenger compartment air filter: Passenger Compartment Air Filter 1. Turn off the ignition when the windshield wipers are in the up position. The vehicle has a passenger compartment particulate air filter. It is located in the engine compartment, below the air inlet grille on the passenger side. 2. Raise the vehicle hood. 3.
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Driving and Operating Driving and Operating Shifting Into Park . . . . . . . . . . . . 9-20 Shifting Out of Park . . . . . . . . . . 9-22 Parking Over Things That Burn . . . . . . . . . . . . . . . . . . 9-23 Engine Exhaust Driving Information Defensive Driving . . . . . . . . . . . . . 9-2 Drunk Driving . . . . . . . . . . . . . . . . . 9-2 Control of a Vehicle . . . . . . . . . . . 9-3 Braking . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 9-2 Black plate (2,1) Driving and Operating Driving Information Defensive Driving Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear your safety belt, see Safety Belts on page 3‑10. { WARNING Assume that other road users (pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready. In addition: .
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Driving and Operating Medical research shows that alcohol in a person's system can make crash injuries worse, especially injuries to the brain, spinal cord, or heart. This means that when anyone who has been drinking — driver or passenger — is in a crash, that person's chance of being killed or permanently disabled is higher than if the person had not been drinking.
Chevrolet Impala Owner Manual - 2011 9-4 Black plate (4,1) Driving and Operating If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. If the brakes are pumped, the pedal could get harder to push down. If the engine stops, there will still be some power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Driving and Operating collision. Then steer around the problem, to the left or right depending on the space available. The fact that such emergency situations are always possible is a good reason to practice defensive driving at all times and wear safety belts properly. Off-Road Recovery The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. An emergency like this requires close attention and a quick decision.
Chevrolet Impala Owner Manual - 2011 9-6 Black plate (6,1) Driving and Operating Skidding In a skid, a driver can lose control of the vehicle. Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible. The three types of skids correspond to the vehicle's three control systems. In the braking skid, the wheels are not rolling.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Driving and Operating Driving on Wet Roads Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and deep‐standing or flowing water. { WARNING Wet brakes can cause crashes. They might not work as well in a quick stop and could cause pulling to one side. You could lose control of the vehicle.
Chevrolet Impala Owner Manual - 2011 9-8 Black plate (8,1) Driving and Operating Highway Hypnosis Hill and Mountain Roads Always be alert and pay attention to your surroundings while driving. If you become tired or sleepy, find a safe place to park your vehicle and rest. Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: . Keep the vehicle serviced and in good shape. .
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Driving and Operating { WARNING Coasting downhill in N (Neutral) or with the ignition off is dangerous. The brakes will have to do all the work of slowing down and they could get so hot that they would not work well. You would then have poor braking or even none going down a hill. You could crash. Always have the engine running and the vehicle in gear when going downhill. . . Stay in your own lane.
Chevrolet Impala Owner Manual - 2011 9-10 Black plate (10,1) Driving and Operating Blizzard Conditions Being stuck in snow can be in a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Assistance Program on page 13‑7. To get help and keep everyone in the vehicle safe: . Turn on the hazard warning flashers. . Tie a red cloth to an outside mirror. WARNING (Continued) If the vehicle is stuck in the snow: . .
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Driving and Operating Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm also helps. If it takes some time for help to arrive, now and then when you run the engine, push the accelerator pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel.
Chevrolet Impala Owner Manual - 2011 9-12 Black plate (12,1) Driving and Operating Vehicle Load Limits It is very important to know how much weight your vehicle can carry. Two labels on your vehicle show how much weight it may properly carry, the Tire and Loading Information label and the Vehicle Certification label.
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Driving and Operating Steps for Determining Correct Load Limit 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle's placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs. 4.
Chevrolet Impala Owner Manual - 2011 9-14 Black plate (14,1) Driving and Operating positions. The combined weight of the driver, passengers, and cargo should never exceed your vehicle's maximum vehicle capacity weight. Certification Label Example 2 Example 3 A. Maximum Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) A. Maximum Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 340 kg (750 lbs) B.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Driving and Operating The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo. Never exceed the GVWR for your vehicle or the Gross Axle Weight Rating (GAWR) for either the front or rear axle. If there is a heavy load, it should be spread out. { WARNING Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR).
Chevrolet Impala Owner Manual - 2011 9-16 Driving and Operating Starting and Operating New Vehicle Break-In Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: . . Black plate (16,1) Do not drive at any one constant speed, fast or slow, for the first 805 km (500 miles). Do not make full-throttle starts. Avoid downshifting to brake or slow the vehicle. Avoid making hard stops for the first 322 km (200 miles) or so.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Driving and Operating Do not turn the engine off when the vehicle is moving. This will cause a loss of power assist in the brake and steering systems and disable the airbags. In an emergency: 1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This may deplete power assist, requiring increased brake pedal force. 2. Shift the vehicle to neutral. This can be done while the vehicle is moving.
Chevrolet Impala Owner Manual - 2011 9-18 Black plate (18,1) Driving and Operating Retained Accessory Power (RAP) These vehicle accessories can be used for up to 10 minutes after the engine turned off: . Audio System . Power Windows The radio will work when the key is in ON/RUN or ACC/ACCESSORY. Once the key is turned from ON/ RUN to LOCK/OFF the radio will continue to work 10 minutes or until the driver door is opened.
Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Driving and Operating When the Low Fuel warning lamp is on and the FUEL LEVEL LOW message is displayed in the Driver Information Center (DIC), the Computer‐Controlled Cranking System is disabled to prevent possible vehicle component damage. When this happens, hold the ignition switch in the START position to continue engine cranking.
Chevrolet Impala Owner Manual - 2011 9-20 Black plate (20,1) Driving and Operating Engine Heater The engine coolant heater can provide easier starting and better fuel economy during engine warm‐up in cold weather conditions at or below −18°C (0°F). Vehicles with an engine coolant heater should be plugged in at least four hours before starting. To Use the Engine Heater 1. Turn off the engine. 2. Open the hood and unwrap the electrical cord.
Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Driving and Operating Steering Column Shift Lever Console Shift Lever If the vehicle has a steering column shift lever, use this procedure to shift the vehicle into P (Park): If the vehicle is equipped with a console shift lever, use this procedure to shift the vehicle into P (Park): 1. Hold the brake pedal down. 2. Move the shift lever into P (Park) by pulling the shift lever toward you and moving it up as far as it will go. 1.
Chevrolet Impala Owner Manual - 2011 9-22 Black plate (22,1) Driving and Operating Torque Lock Shifting Out of Park Console Shift Torque lock is when the weight of the vehicle puts too much force on the parking pawl in the transmission. This happens when parking on a hill and shifting the transmission into P (Park) is not done properly and then it is difficult to shift out of P (Park). To prevent torque lock, set the parking brake and then shift into P (Park).
Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Driving and Operating Column Shift If the column shift lever cannot be moved out of P (Park): 1. Apply and maintain the regular brakes. 2. Turn the ignition key to the ON/RUN position. See Ignition Positions on page 9‑16 for more information. 3. Shift out of the P (Park) position to the N (Neutral) position. 4. Move the vehicle to a safe location.
Chevrolet Impala Owner Manual - 2011 9-24 Black plate (24,1) Driving and Operating Engine Exhaust { WARNING Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if: . The vehicle idles in areas with poor ventilation (parking garages, tunnels, deep snow that may block underbody airflow or tail pipes). . The exhaust smells or sounds strange or different. .
Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Driving and Operating { WARNING It can be dangerous to get out of the vehicle if the automatic transmission shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running unless you have to. If you have left the engine running, the vehicle can move suddenly. You or others could be injured.
Chevrolet Impala Owner Manual - 2011 9-26 Black plate (26,1) Driving and Operating The vehicle has an automatic transmission shift lock control system. You must fully apply the brakes first, then press the shift lever button before you can shift from P (Park) while the ignition is in ON/RUN. If you cannot shift out of P (Park), ease pressure on the shift lever and push the shift lever all the way into P (Park) as you maintain brake application.
Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Driving and Operating driving less than 35 mph (55 km/h) and D (Drive) for higher speeds until then. 3 (Third): This position is also used for normal driving. However, it reduces vehicle speed more than D (Drive) without using the brakes. You might choose 3 (Third) instead of D (Drive) when driving on hilly, winding roads, when towing a trailer, so there is less shifting between gears and when going down a steep hill.
Chevrolet Impala Owner Manual - 2011 9-28 Black plate (28,1) Driving and Operating Let us say the road is wet and you are driving safely. Suddenly, an animal jumps out in front of you. You slam on the brakes and continue braking. Here is what happens with ABS: A computer senses that the wheels are slowing down. If one of the wheels is about to stop rolling, the computer will separately work the brakes at each wheel.
Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Driving and Operating Parking Brake A warning chime will sound and a brake warning light located on the instrument panel cluster will come on, if the parking brake is set, the ignition is on, and the vehicle speed is greater than 8 km/h (5 mph). Notice: Driving with the parking brake on can overheat the brake system and cause premature wear or damage to brake system parts.
Chevrolet Impala Owner Manual - 2011 9-30 Black plate (30,1) Driving and Operating and rocking the vehicle is required. See If the Vehicle is Stuck on page 9‑11 for more information. The system may be heard or felt while it is working, but this is normal. If cruise control is being used when TCS begins to limit wheel spin, the cruise control will automatically disengage. Cruise control may be reengaged when road conditions allow. See Cruise Control on page 9‑32.
Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Driving and Operating Adding non‐dealer accessories can affect the vehicle's performance. See Accessories and Modifications on page 10‑3 for more information. Electronic Stability Control (ESC) Your vehicle may have an Electronic Stability Control (ESC) system which combines antilock brake, traction, and stability control systems and helps the driver maintain directional control of the vehicle in most driving conditions.
Chevrolet Impala Owner Manual - 2011 9-32 Black plate (32,1) Driving and Operating cruise again, you may re-engage the cruise control. See Cruise Control on page 9‑32. The ESC/TCS button is located on the instrument panel. The traction control system can be turned off or back on by pressing the ESC/TCS button. To disable both traction control and ESC, press and hold the button briefly.
Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Driving and Operating control automatically turns off . See Traction Control System (TCS) on page 9‑29. When road conditions allow you to safely use it again, the cruise control can be turned back on. +RES (Resume/Accelerate): Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate. SET– : Press to set the speed and activate cruise control or make the vehicle decelerate.
Chevrolet Impala Owner Manual - 2011 9-34 Driving and Operating Increasing Speed While Using Cruise Control If the cruise control system is already activated: . . Press and hold the +RES button on the steering wheel until the desired speed is reached, then release it. To increase vehicle speed in small increments, press the +RES button. Each time this is done, the vehicle goes about 1.6 km/h (1 mph) faster. Reducing Speed While Using Cruise Control If the cruise control system is already activated: .
Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Driving and Operating Fuel Use of the recommended fuel is an important part of the proper maintenance of this vehicle. To help keep the engine clean and maintain optimum vehicle performance, we recommend the use of gasoline advertised as TOP TIER Detergent Gasoline. Look for the TOP TIER label on the fuel pump to ensure gasoline meets enhanced detergency standards developed by auto companies.
Chevrolet Impala Owner Manual - 2011 9-36 Black plate (36,1) Driving and Operating Gasoline Specifications At a minimum, gasoline should meet ASTM specification D 4814 in the United States or CAN/CGSB‐3.5 or 3.511 in Canada. Some gasolines contain an octane-enhancing additive called methylcyclopentadienyl manganese tricarbonyl (MMT). We recommend against the use of gasolines containing MMT. See Fuel Additives on page 9‑36 for additional information.
Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Driving and Operating For customers who do not use TOP TIER Detergent Gasoline regularly, one bottle of GM Fuel System Treatment PLUS, added to the fuel tank at every engine oil change, can help clean deposits from fuel injectors and intake valves. GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors. It is available at your dealer.
Chevrolet Impala Owner Manual - 2011 9-38 Black plate (38,1) Driving and Operating At a minimum, E85 should meet ASTM Specification D 5798. By definition, this means that fuel labeled E85 will have an ethanol content between 70% and 85%. Filling the fuel tank with fuel mixtures that do not meet ASTM specifications can affect driveability and could cause the malfunction indicator lamp to come on.
Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Driving and Operating While refueling, hang the tethered fuel cap on the hook on the inside of the fuel door. { WARNING The tethered fuel cap is located behind a hinged fuel door on the driver side of the vehicle. If the vehicle has E85 fuel capability, the fuel cap will be yellow and state that E85 or gasoline can be used. See Fuel E85 (85% Ethanol) on page 9‑37. To remove the fuel cap, turn it slowly counterclockwise.
Chevrolet Impala Owner Manual - 2011 9-40 Black plate (40,1) Driving and Operating The TIGHTEN GAS CAP message displays on the Driver Information Center (DIC) if the fuel cap is not properly installed. See Fuel System Messages on page 5‑32 for more information. { WARNING If a fire starts while you are refueling, do not remove the nozzle. Shut off the flow of fuel by shutting off the pump or by notifying the station attendant. Leave the area immediately.
Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Driving and Operating Towing General Towing Information Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for towing a trailer. vehicle such as a motorhome, see Recreational Vehicle Towing on page 10‑74. . . . For information on driving while towing a trailer, see “Driving Characteristics and Towing Tips.
Chevrolet Impala Owner Manual - 2011 9-42 Black plate (42,1) Driving and Operating Driving with a Trailer Following Distance Making Turns Towing a trailer requires a certain amount of experience. Get to know the rig before setting out for the open road. Get acquainted with the feel of handling and braking with the added weight of the trailer. And always keep in mind that the vehicle you are driving is now longer and not as responsive as the vehicle is by itself.
Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Driving and Operating For this reason you may think other drivers are seeing the signal when they are not. It is important to check occasionally to be sure the trailer bulbs are still working. Driving on Grades Notice: Do not tow on steep continuous grades exceeding 9.6 km (6 miles). Extended, higher than normal engine and transmission temperatures may result and damage the vehicle.
Chevrolet Impala Owner Manual - 2011 9-44 Black plate (44,1) Driving and Operating Maintenance When Trailer Towing Changing a Tire When Trailer Towing The vehicle needs service more often when pulling a trailer. See Scheduled Maintenance on page 11‑2 for more information. Things that are especially important in trailer operation are automatic transmission fluid, engine oil, belts, cooling system and brake system. It is a good idea to inspect these before and during the trip.
Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Driving and Operating Successful, safe trailering takes correct equipment, and it has to be used properly. The following information has many time-tested, important trailering tips and safety rules. Many of these are important for the safety of the driver and the passengers. So please read this section carefully before pulling a trailer.
Chevrolet Impala Owner Manual - 2011 9-46 Black plate (46,1) Driving and Operating If towing a trailer, the tongue load must be added to the GVW because the vehicle will be carrying that weight, too. See Vehicle Load Limits on page 9‑12 for more information about the vehicle's maximum load capacity. After loading the trailer, weigh the trailer and then the tongue, separately, to see if the weights are proper. If they are not, adjustments might be made by moving some items around in the trailer.
Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Driving and Operating Safety Chains Trailer Brakes Always attach chains between the vehicle and the trailer. Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch. Instructions about safety chains may be provided by the hitch manufacturer or by the trailer manufacturer.
Chevrolet Impala Owner Manual - 2011 9-48 Black plate (48,1) Driving and Operating 2 NOTES
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Vehicle Care Vehicle Care General Information General Information . . . . . . . . . . California Proposition 65 Warning . . . . . . . . . . . . . . . . . California Perchlorate Materials Requirements . . . . Accessories and Modifications . . . . . . . . . . . . . . . 10-2 10-3 10-3 10-3 Vehicle Checks Doing Your Own Service Work . . . . . . . . . . . . . . . 10-4 Hood . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 10-2 Black plate (2,1) Vehicle Care When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-52 Buying New Tires . . . . . . . . . . . 10-53 Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-55 Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-55 Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-57 Wheel Replacement . . . . . . . . 10-57 Tire Chains . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Vehicle Care 10-3 California Proposition 65 Warning California Perchlorate Materials Requirements Accessories and Modifications Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component wear by-products contain and/or emit these chemicals.
Chevrolet Impala Owner Manual - 2011 10-4 Black plate (4,1) Vehicle Care GM Accessories are designed to complement and function with other systems on the vehicle. Your GM dealer can accessorize the vehicle using genuine GM Accessories. When you go to your GM dealer and ask for GM Accessories, you will know that GM-trained and supported service technicians will perform the work using genuine GM Accessories. Also, see Adding Equipment to the Airbag-Equipped Vehicle on page 3‑39.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Vehicle Care This vehicle has an airbag system. Before attempting to do your own service work, see Servicing the Airbag-Equipped Vehicle on page 3‑38. Keep a record with all parts receipts and list the mileage and the date of any service work performed. See Maintenance Records on page 11‑9. 10-5 Hood To open the hood, do the following: 1. Pull the interior hood release handle with this symbol on it.
Chevrolet Impala Owner Manual - 2011 10-6 Vehicle Care Engine Compartment Overview 3.5 L V6 Engine Shown, 3.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Vehicle Care A. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” under Washer Fluid on page 10‑22. B. Battery. See Battery on page 10‑25. C. Underhood Fuse Block. See Engine Compartment Fuse Block on page 10‑34. D. Remote Positive (+) Terminal. See Jump Starting on page 10‑70. E. Coolant Recovery Tank. See “Checking Coolant” under Cooling System on page 10‑15. F. J. Pressure Cap. See Cooling System on page 10‑15.
Chevrolet Impala Owner Manual - 2011 10-8 Black plate (8,1) Vehicle Care Engine Oil Checking Engine Oil To ensure proper engine performance and long life, careful attention must be paid to engine oil. Following these simple, but important steps will help protect your investment: It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop.
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Vehicle Care operating range, the engine could be damaged. You should drain out the excess oil or limit your driving of the vehicle and seek a service professional to remove the excess amount of oil. This certification mark indicates that the oil has been approved to the dexos™ specification. See Engine Compartment Overview on page 10‑6 for the location of the engine oil fill cap.
Chevrolet Impala Owner Manual - 2011 10-10 Black plate (10,1) Vehicle Care be used. An oil of this viscosity grade will provide easier cold starting for the engine at extremely low temperatures. When selecting an oil of the appropriate viscosity grade, be sure to always select an oil that meets the required specification, dexos™. See “Specification” for more information. Engine Oil Additives/Engine Oil Flushes Do not add anything to the oil.
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Vehicle Care For the oil life system to work properly, the system must be reset every time the oil is changed. When the system has calculated that oil life has been diminished, it indicates that an oil change is necessary. A CHANGE ENGINE OIL SOON message comes on. See DIC Warnings and Messages. Change the oil as soon as possible within the next 1 000 km (600 miles).
Chevrolet Impala Owner Manual - 2011 10-12 Black plate (12,1) Vehicle Care Notice: Too much or too little fluid can damage the transmission. Too much can mean that some of the fluid could come out and fall on hot engine parts or exhaust system parts, starting a fire. Too little fluid could cause the transmission to overheat. Be sure to get an accurate reading if checking the transmission fluid. Get the vehicle warmed up by driving about 24 km (15 mi) when outside temperatures are above 10°C (50°F).
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Vehicle Care If the fluid level is low, add only enough of the proper fluid to bring the level into the cross-hatched area on the dipstick. 1. Pull out the dipstick. 3. Check both sides of the dipstick, and read the lower level. The fluid level must be in the cross-hatched area. 4. If the fluid level is in the acceptable range, push the dipstick back in all the way.
Chevrolet Impala Owner Manual - 2011 10-14 Black plate (14,1) Vehicle Care How to Inspect the Engine Air Cleaner/Filter { WARNING To inspect the air cleaner/filter, remove the filter from the vehicle and lightly shake the filter to release loose dust and dirt. If the filter remains caked with dirt, a new filter is required. Operating the engine with the air cleaner/filter off can cause you or others to be burned.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Vehicle Care Cooling System The cooling system allows the engine to maintain the correct working temperature. { WARNING WARNING (Continued) An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury. Keep hands, clothing, and tools away from any underhood electric fan. Do not run the engine if there is a leak. If you run the engine, it could lose all coolant.
Chevrolet Impala Owner Manual - 2011 10-16 Black plate (16,1) Vehicle Care Engine Coolant The cooling system in the vehicle is filled with DEX-COOL® engine coolant. This coolant is designed to remain in the vehicle for 5 years or 240 000 km (150,000 mi), whichever occurs first. The vehicle's coolant warning system is set for the proper coolant mixture. With plain water or the wrong mixture, the engine could get too hot but you would not get the overheat warning.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Vehicle Care Checking Coolant The vehicle must be on a level surface when checking the coolant level. Check to see if coolant is visible in the coolant recovery tank. If the coolant inside the coolant recovery tank is boiling, do not do anything else until it cools down.
Chevrolet Impala Owner Manual - 2011 10-18 Black plate (18,1) Vehicle Care How to Add Coolant to the Radiator { WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury. Keep hands, clothing, and tools away from any underhood electric fan. WARNING (Continued) Wait for the cooling system and surge tank pressure cap to cool if you ever have to turn the pressure cap.
Chevrolet Impala Owner Manual - 2011 Black plate (19,1) Vehicle Care 5. Install the coolant recovery tank cap and the pressure cap. After a day or two of driving, when the engine is cold, check the coolant level in the recovery tank. If it is low, refill it to the COLD FILL line. If the coolant in the recovery tank is constantly low, have a dealer service department inspect the vehicle for leaks. Notice: If the pressure cap is not tightly installed, coolant loss and possible engine damage may occur.
Chevrolet Impala Owner Manual - 2011 10-20 Black plate (20,1) Vehicle Care If Steam is Coming from the Engine Compartment WARNING (Continued) See Overheated Engine Protection Operating Mode on page 10‑21 for information on driving to a safe place in an emergency. { WARNING Steam from an overheated engine can burn you badly, even if you just open the hood. Stay away from the engine if you see or hear steam coming from it. Turn it off and get everyone away from the vehicle until it cools down.
Chevrolet Impala Owner Manual - 2011 Black plate (21,1) Vehicle Care If there is no sign of steam, idle the engine for three minutes while parked. If the warning is still displayed, turn off the engine until it cools down. Also, see "Overheated Engine Protection Operating Mode" in this section. Overheated Engine Protection Operating Mode This emergency operating mode allows the vehicle to be driven to a safe place in an emergency situation.
Chevrolet Impala Owner Manual - 2011 10-22 Black plate (22,1) Vehicle Care The fluid level should be somewhere within the cross‐hatched area on the dipstick. If the fluid is at the ADD mark, fluid should be added. What to Use To determine what kind of fluid to use, see Recommended Fluids and Lubricants on page 11‑6. Always use the proper fluid. Notice: Use of the incorrect fluid may damage the vehicle and the damages may not be covered by the vehicle's warranty.
Chevrolet Impala Owner Manual - 2011 Black plate (23,1) Vehicle Care Brakes This vehicle has disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound can come and go or be heard all the time the vehicle is moving, except when applying the brake pedal firmly. { WARNING The brake wear warning sound means that soon the brakes will not work well. That could lead to a crash.
Chevrolet Impala Owner Manual - 2011 10-24 Vehicle Care Brake Fluid The brake master cylinder reservoir is filled with DOT 3 brake fluid as indicated on the reservoir cap. See Engine Compartment Overview on page 10‑6 for the location of the reservoir. There are only two reasons why the brake fluid level in the reservoir might go down: . Black plate (24,1) The brake fluid level goes down because of normal brake lining wear. When new linings are installed, the fluid level goes back up. .
Chevrolet Impala Owner Manual - 2011 Black plate (25,1) Vehicle Care Notice: . . Using the wrong fluid can badly damage brake hydraulic system parts. For example, just a few drops of mineral-based oil, such as engine oil, in the brake hydraulic system can damage brake hydraulic system parts so badly that they will have to be replaced. Do not let someone put in the wrong kind of fluid. If brake fluid is spilled on the vehicle's painted surfaces, the paint finish can be damaged.
Chevrolet Impala Owner Manual - 2011 10-26 Black plate (26,1) Vehicle Care Starter Switch Check { WARNING When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 9‑29. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3.
Chevrolet Impala Owner Manual - 2011 Black plate (27,1) Vehicle Care Ignition Transmission Lock Check Park Brake and P (Park) Mechanism Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. . . { WARNING When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll.
Chevrolet Impala Owner Manual - 2011 10-28 Black plate (28,1) Vehicle Care To remove and replace the wiper blade element do the following: 1. The wiper blade element has two notches at one end which are engaged by the bottom claw set of the wiper blade. At the notched end of the wiper blade, pull the wiper blade element from the wiper blade assembly. 2.
Chevrolet Impala Owner Manual - 2011 Black plate (29,1) Vehicle Care Headlamp Aiming Bulb Replacement Headlamp aim has been preset at the factory and should need no further adjustment. For the proper type of replacement bulbs, see Replacement Bulbs on page 10‑33. However, if the vehicle is damaged in a crash, the headlamp aim may be affected. Aim adjustment to the low-beam headlamps may be necessary if oncoming drivers flash their high-beam headlamps at you (for vertical aim).
Chevrolet Impala Owner Manual - 2011 10-30 Black plate (30,1) Vehicle Care Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps To replace one of these bulbs: 1. Open the hood. See Hood on page 10‑5. 3. Pull up on the plastic headlamp retainer and remove it. A. Sidemarker B. Low-Beam Headlamp C. High-Beam Headlamp D. Parking/Turn Signal Lamp 2. Remove the screw from the headlamp assembly. 4. Pull the headlamp assembly away from the vehicle and remove the electrical connector. 5.
Chevrolet Impala Owner Manual - 2011 Black plate (31,1) Vehicle Care 10-31 8. Install the electrical connector to the bulb. 9. Install the new bulb by inserting the smallest tab on the bulb base into the matching notch in the retaining ring. Turn the bulb a quarter-turn clockwise until it stops. 10. Reinstall the dust caps. 12. Push down on the plastic headlamp retainer to reinstall it. 11. Push the headlamp assembly toward the vehicle. 13. Reinstall the screw from the headlamp assembly.
Chevrolet Impala Owner Manual - 2011 10-32 Black plate (32,1) Vehicle Care Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps 3. Turn the upper wing nut counterclockwise and remove it. 4. Pull the carpet away from the rear of the vehicle. A. Rear Sidemarker Lamp B. Back-up Lamp C. Stoplamp/Taillamp/Turn Signal To replace one of these bulbs: 1. Open the trunk. See Trunk on page 2‑10. 2. Remove the convenience net (if equipped). Unhook the net from the upper wing nut. 5.
Chevrolet Impala Owner Manual - 2011 Black plate (33,1) Vehicle Care License Plate Lamp To replace one of these bulbs: 1. Turn the lamp assembly counterclockwise and pull the lamp assembly out of the connector. Replacement Bulbs Exterior Lamp Back-Up Front Parking/ Turn Signal 2. Pull the old bulb from the lamp assembly, keeping the bulb straight as you pull it out. License Plate Lamp 3. Install the new bulb. Headlamps 4. Reverse Steps 1 through 3 to reinstall the license plate lamp.
Chevrolet Impala Owner Manual - 2011 10-34 Black plate (34,1) Vehicle Care If there is a problem on the road and a fuse needs to be replaced, the same amperage fuse can be borrowed. Choose some feature of the vehicle that is not needed to use and replace it as soon as possible. Headlamp Wiring An electrical overload may cause the lamps to go on and off, or in some cases to remain off. Have the headlamp wiring checked right away if the lamps go on and off or remain off.
Chevrolet Impala Owner Manual - 2011 Black plate (35,1) Vehicle Care Fuses The vehicle may not have all of the fuses, relays, and features shown.
Chevrolet Impala Owner Manual - 2011 10-36 Black plate (36,1) Vehicle Care Fuses FAN 1 Usage Cooling Fan 1 FAN 2 Cooling Fan 2 FOG LAMPS Fog Lamps (If Equipped) FUEL/PUMP HDLP MDL Headlamp Module Horn HTD MIR Heated Mirror INJ 1 Injector 1 INJ 2 Injector 2 INT LIGHTS Interior Lamps LT HI BEAM LT LO BEAM Interior Lamps, Instrument Panel Dimmer Driver Side High‐Beam Headlamp Driver Side Low‐Beam Headlamp Usage LT PARK Driver Side Parking Lamp LT SPOT Left Spot LT T/SIG Driver Side
Chevrolet Impala Owner Manual - 2011 Black plate (37,1) Vehicle Care Instrument Panel Fuse Block Fuses 10-37 Usage DR/LCK Door Locks HTD/SEAT Heated Seats PWR/MIR Power Mirrors PWR/SEAT Power Seats PWR/WNDW Power Window The fuse block is on the passenger side of the vehicle in the carpet molding. Remove the fuse block door to access the fuses. The vehicle may not be equipped with all of the fuses, relays, and features shown.
Chevrolet Impala Owner Manual - 2011 10-38 Black plate (38,1) Vehicle Care Wheels and Tires Tires Your new vehicle comes with high-quality tires made by a leading tire manufacturer. If you ever have questions about your tire warranty and where to obtain service, see your vehicle Warranty booklet for details. For additional information refer to the tire manufacturer. { WARNING . Poorly maintained and improperly used tires are dangerous. .
Chevrolet Impala Owner Manual - 2011 Black plate (39,1) Vehicle Care Tire Sidewall Labeling Useful information about a tire is molded into its sidewall. The examples below show a typical passenger vehicle tire and a compact spare tire sidewall. Passenger (P‐Metric) Tire Example (A) Tire Size: The tire size is a combination of letters and numbers used to define a particular tire's width, height, aspect ratio, construction type, and service description.
Chevrolet Impala Owner Manual - 2011 10-40 Black plate (40,1) Vehicle Care regular road tire has lost air and gone flat. If your vehicle has a compact spare tire, see Compact Spare Tire on page 10‑68 andIf a Tire Goes Flat on page 10‑59. Compact Spare Tire Example (A) Tire Ply Material: The type of cord and number of plies in the sidewall and under the tread.
Chevrolet Impala Owner Manual - 2011 Black plate (41,1) Vehicle Care Tire Designations Tire Size The following illustration shows an example of a typical passenger vehicle tire size. (A) Passenger (P‐Metric) Tire: The United States version of a metric tire sizing system. The letter P as the first character in the tire size means a passenger vehicle tire engineered to standards set by the U.S. Tire and Rim Association.
Chevrolet Impala Owner Manual - 2011 10-42 Black plate (42,1) Vehicle Care Belt: A rubber coated layer of cords that is located between the plies and the tread. Cords may be made from steel or other reinforcing materials. Bead: The tire bead contains steel wires wrapped by steel cords that hold the tire onto the rim. Bias Ply Tire: A pneumatic tire in which the plies are laid at alternate angles less than 90 degrees to the centerline of the tread.
Chevrolet Impala Owner Manual - 2011 Black plate (43,1) Vehicle Care Maximum Inflation Pressure: The maximum air pressure to which a cold tire can be inflated. The maximum air pressure is molded onto the sidewall. Maximum Load Rating: The load rating for a tire at the maximum permissible inflation pressure for that tire. Maximum Loaded Vehicle Weight: The sum of curb weight, accessory weight, vehicle capacity weight, and production options weight.
Chevrolet Impala Owner Manual - 2011 10-44 Black plate (44,1) Vehicle Care Treadwear Indicators: Narrow bands, sometimes called wear bars, that show across the tread of a tire when only 1.6 mm (1/16 inch) of tread remains. See When It Is Time for New Tires on page 10‑52. UTQGS (Uniform Tire Quality Grading Standards): A tire information system that provides consumers with ratings for a tire's traction, temperature, and treadwear.
Chevrolet Impala Owner Manual - 2011 Black plate (45,1) Vehicle Care If your tires have too much air (over‐inflation), you can get the following: . Unusual wear. . Poor handling. . Rough ride. . Needless damage from road hazards. A vehicle-specific Tire and Loading Information label is attached to your vehicle. This label shows your vehicle's original equipment tires and the correct inflation pressures for your tires when they are cold.
Chevrolet Impala Owner Manual - 2011 10-46 Black plate (46,1) Vehicle Care If you overfill the tire, release air by pushing on the metal stem in the center of the tire valve. Re‐check the tire pressure with the tire gauge. Be sure to put the valve caps back on the valve stems. They help prevent leaks by keeping out dirt and moisture. Tire Pressure Monitor System The Tire Pressure Monitor System (TPMS) uses radio and sensor technology to check tire pressure levels.
Chevrolet Impala Owner Manual - 2011 Black plate (47,1) Vehicle Care TPMS malfunctions may occur for a variety of reasons, including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly.
Chevrolet Impala Owner Manual - 2011 10-48 Black plate (48,1) Vehicle Care A Tire and Loading Information label, attached to your vehicle, shows the size of your vehicle's original equipment tires and the correct inflation pressure for your vehicle's tires when they are cold. See Vehicle Load Limits on page 9‑12, for an example of the Tire and Loading Information label and its location on your vehicle. Also see Tire Pressure on page 10‑44.
Chevrolet Impala Owner Manual - 2011 Black plate (49,1) Vehicle Care . . . The TPMS sensor matching process was started but not completed or not completed successfully after rotating the vehicle's tires. The DIC message and TPMS malfunction light should go off once the TPMS sensor matching process is performed successfully. See “TPMS Sensor Matching Process” later in this section. One or more TPMS sensors are missing or damaged.
Chevrolet Impala Owner Manual - 2011 10-50 Black plate (50,1) Vehicle Care The TPMS sensor matching process is outlined below: 1. Set the parking brake. 2. Turn the ignition switch to ON/ RUN with the engine off. 3. Press the Remote Keyless Entry (RKE) transmitter's lock and unlock buttons at the same time for approximately five seconds. The horn sounds twice to signal the receiver is in relearn mode and the TIRE LEARNING ACTIVE message displays on the DIC screen. 4.
Chevrolet Impala Owner Manual - 2011 Black plate (51,1) Vehicle Care Tire Inspection We recommend that you regularly inspect your vehicle's tires, including the spare tire, if the vehicle has one, for signs of wear or damage at least once a month. Always remove the tires if any of the following statements are true: . You can see the indicators at three or more places around the tire. . You can see cord or fabric showing through the tire's rubber. .
Chevrolet Impala Owner Manual - 2011 10-52 Black plate (52,1) Vehicle Care After the tires have been rotated, adjust the front and rear inflation pressures as shown on the Tire and Loading Information label. See Tire Pressure on page 10‑44 and Vehicle Load Limits on page 9‑12. Reset the Tire Pressure Monitor System. See Tire Pressure Monitor Operation on page 10‑47. Make certain that all wheel nuts are properly tightened. See “Wheel Nut Torque” under Capacities and Specifications on page 12‑2.
Chevrolet Impala Owner Manual - 2011 Black plate (53,1) Vehicle Care See Tire Inspection on page 10‑51 and Tire Rotation on page 10‑51 for additional information. The rubber in tires ages over time. This is also true for the spare tire, if the vehicle has one, even if it is not being used. Multiple conditions affect how fast this aging takes place, including temperatures, loading conditions, and inflation pressure maintenance.
Chevrolet Impala Owner Manual - 2011 10-54 Black plate (54,1) Vehicle Care GM recommends replacing tires in sets of four. This is because uniform tread depth on all tires will help keep your vehicle performing most like it did when the tires were new. Replacing less than a full set of tires can affect the braking and handling performance of your vehicle. See Tire Inspection on page 10‑51 and Tire Rotation on page 10‑51 for information on proper tire rotation.
Chevrolet Impala Owner Manual - 2011 Black plate (55,1) Vehicle Care Non‐TPC Spec rated tires may give a low‐pressure warning that is higher or lower than the proper warning level you would get with TPC Spec rated tires. See Tire Pressure Monitor System on page 10‑46. Your vehicle's original equipment tires are listed on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑12 for more information about the Tire and Loading Information label and its location on your vehicle.
Chevrolet Impala Owner Manual - 2011 10-56 Black plate (56,1) Vehicle Care This applies only to vehicles sold in the United States. The grades are molded on the sidewalls of most passenger car tires. The Uniform Tire Quality Grading (UTQG) system does not apply to deep tread, winter-type snow tires, space-saver, or temporary use spare tires, tires with nominal rim diameters of 10 to 12 inches (25 to 30 cm), or to some limited-production tires.
Chevrolet Impala Owner Manual - 2011 Black plate (57,1) Vehicle Care Temperature – A, B, C The temperature grades are A (the highest), B, and C, representing the tire's resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure.
Chevrolet Impala Owner Manual - 2011 10-58 Black plate (58,1) Vehicle Care If you need to replace any of the wheels, wheel bolts, wheel nuts, or Tire Pressure Monitor System (TPMS) sensors, replace them only with new GM original equipment parts. This way, you will be sure to have the right wheel, wheel bolts, wheel nuts, and TPMS sensors for the vehicle. { WARNING Using the wrong replacement wheels, wheel bolts, or wheel nuts on your vehicle can be dangerous.
Chevrolet Impala Owner Manual - 2011 Black plate (59,1) Vehicle Care WARNING (Continued) To help avoid damage to the vehicle, drive slowly, readjust or remove the device if it is contacting the vehicle, and do not spin the vehicle's wheels. If you do find traction devices that will fit, install them on the front tires. If a Tire Goes Flat It is unusual for a tire to blowout while you are driving, especially if you maintain your vehicle's tires properly.
Chevrolet Impala Owner Manual - 2011 10-60 Black plate (60,1) Vehicle Care If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place, well off the road, if possible. Turn on the hazard warning flashers. See Hazard Warning Flashers on page 6‑4. { WARNING Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall on you or other people. You and they could be badly injured or even killed. Find a level place to change your tire.
Chevrolet Impala Owner Manual - 2011 Black plate (61,1) Vehicle Care Tire Changing 10-61 5. Remove the compact spare tire. Removing the Spare Tire and Tools The equipment you will need is located in the trunk. 1. Open the trunk. See Trunk on page 2‑10. 2. Remove the convenience net if the vehicle has one. 3. Remove the spare tire cover. 6. Turn the nut holding the jack counterclockwise and remove it. Then remove the jack and wrench. 4. Turn the wing nut counterclockwise and remove it.
Chevrolet Impala Owner Manual - 2011 10-62 Black plate (62,1) Vehicle Care Removing the Flat Tire and Installing the Spare Tire This vehicle may have aluminum wheels with exposed wheel nuts. Use the wheel wrench to loosen all the wheel nuts. Do not remove them yet. Or, this vehicle may have steel wheels with plastic covers. If needed, finish loosening them with your fingers. The plastic nut caps will not come off.
Chevrolet Impala Owner Manual - 2011 Black plate (63,1) Vehicle Care 4. Put the compact spare tire near you. { WARNING Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack. 3. For all wheel types, find the jacking location using the diagram above and the corresponding jacking notches located on the bottom side of the plastic molding.
Chevrolet Impala Owner Manual - 2011 10-64 Black plate (64,1) Vehicle Care { WARNING 5. Raise the vehicle by turning the jack handle clockwise. Raise the vehicle far enough off the ground to install the compact spare tire. 6. Remove all wheel nuts and the flat tire. Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident.
Chevrolet Impala Owner Manual - 2011 Black plate (65,1) Vehicle Care 10-65 { WARNING 9. Reinstall the wheel nuts with the rounded end of the nuts toward the wheel. Tighten each nut clockwise by hand until the wheel is held against the hub. 10. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely. Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off.
Chevrolet Impala Owner Manual - 2011 10-66 Black plate (66,1) Vehicle Care Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See Capacities and Specifications on page 12‑2 for the wheel nut torque specification. Notice: Wheel covers will not fit on your vehicle's compact spare.
Chevrolet Impala Owner Manual - 2011 Black plate (67,1) Vehicle Care When storing a compact spare tire in the trunk, put the protector back in the foam holder. A. Cover B. Retainer C. Compact Spare Tire The compact spare is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can. See Compact Spare Tire on page 10‑68. Use this as a guide for storing the compact spare tire and tools. D. Wing Nut E. Jack F. Wheel Wrench G. Extension Protector H. Foam Holder I.
Chevrolet Impala Owner Manual - 2011 10-68 Black plate (68,1) Vehicle Care A. Retainer B. Full-Size Flat Tire C. Protective Guide D. Extension Bolt Screw E. Wing Nut F. Jack G. Wheel Wrench H. Foam Holder I. Full-Size Flat Tire Bolt Screw Compact Spare Tire { WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.
Chevrolet Impala Owner Manual - 2011 Black plate (69,1) Vehicle Care Although the compact spare tire was fully inflated when the vehicle was new, it can lose air after a time. Check the inflation pressure regularly. It should be 420 kPa (60 psi). After installing the compact spare on the vehicle, you should stop as soon as possible and make sure the spare tire is correctly inflated.
Chevrolet Impala Owner Manual - 2011 10-70 Black plate (70,1) Vehicle Care Jump Starting For more information about the vehicle battery, see Battery on page 10‑25. If your vehicle's battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely. { WARNING Batteries can hurt you. They can be dangerous because: . They contain acid that can burn you. . They contain gas that can explode or ignite. .
Chevrolet Impala Owner Manual - 2011 Black plate (71,1) Vehicle Care 3. Turn off the ignition on both vehicles. Unplug unnecessary accessories plugged into the cigarette lighter or the accessory power outlets. Turn off the radio and all lamps that are not needed. This will avoid sparks and help save both batteries. And it could save the radio! 4. Open the hoods and locate the batteries. Find the positive (+) and negative (−) terminal locations on each vehicle.
Chevrolet Impala Owner Manual - 2011 10-72 Black plate (72,1) Vehicle Care { WARNING Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running. 5. Check that the jumper cables do not have loose or missing insulation. If they do, you could get a shock. The vehicles could be damaged too. Before you connect the cables, here are some basic things you should know.
Chevrolet Impala Owner Manual - 2011 Black plate (73,1) Vehicle Care 10. Now start the vehicle with the good battery and run the engine for a while. To disconnect the jumper cables from both vehicles, do the following: 1. Disconnect the black negative (−) cable from the vehicle that had the dead battery. 11. Try to start the vehicle that had the dead battery. If it will not start after a few tries, it probably needs service.
Chevrolet Impala Owner Manual - 2011 10-74 Black plate (74,1) Vehicle Care Towing Towing the Vehicle Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program on page 13‑7.
Chevrolet Impala Owner Manual - 2011 Black plate (75,1) Vehicle Care Dinghy Towing Dolly Towing 10-75 5. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. 6. Secure the vehicle to the dolly following the manufacturer's instructions. 7. Release the parking brake only after the vehicle being towed is firmly attached to the towing vehicle. 8. Turn the ignition to LOCK/OFF and remove the key.
Chevrolet Impala Owner Manual - 2011 10-76 Black plate (76,1) Vehicle Care Appearance Care Exterior Care If dirt and/or contaminants build up in the glass seals, use a cloth and water to clean the glass seals. Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 11‑6.
Chevrolet Impala Owner Manual - 2011 Black plate (77,1) Vehicle Care Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle.
Chevrolet Impala Owner Manual - 2011 10-78 Black plate (78,1) Vehicle Care Aluminum Wheels Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft, clean cloth with mild soap and water. Rinse with clean water.
Chevrolet Impala Owner Manual - 2011 Black plate (79,1) Vehicle Care Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer's body and paint shop.
Chevrolet Impala Owner Manual - 2011 10-80 Black plate (80,1) Vehicle Care Interior Care The vehicle's interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather, and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly. Lighter colored interiors may require more frequent cleaning.
Chevrolet Impala Owner Manual - 2011 Black plate (81,1) Vehicle Care . Do not heavily saturate the upholstery while cleaning. . Damage to the vehicle's interior may result from the use of many organic solvents such as naptha, alcohol, etc. The vehicle's interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather, and plastic surfaces.
Chevrolet Impala Owner Manual - 2011 10-82 Black plate (82,1) Vehicle Care . Do not heavily saturate the upholstery while cleaning. To clean: . Do not use organic solvents such as naptha, alcohol, etc. Damage to the vehicle's interior may result. 1. Saturate a lint-free, clean white cloth with water or club soda. A paper towel can be used to blot excess moisture from the fabric or carpet after the cleaning process. 2. Remove excess moisture. Leather 3.
Chevrolet Impala Owner Manual - 2011 Black plate (83,1) Vehicle Care permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner Instrument Panel, Vinyl and other Plastic Surfaces To remove dust, a soft cloth dampened with water can be used.
Chevrolet Impala Owner Manual - 2011 10-84 Black plate (84,1) Vehicle Care Floor Mats { WARNING If a floor mat is the wrong size or is not properly installed, it can interfere with the accelerator pedal and/or brake pedal. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat does not interfere with the accelerator or brake pedal. Use the following guidelines for proper floor mat usage. .
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Service and Maintenance Service and Maintenance General Information General Information . . . . . . . . . . 11-1 Scheduled Maintenance Scheduled Maintenance . . . . . 11-2 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . 11-6 Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-8 Maintenance Records Maintenance Records . . . . . . . .
Chevrolet Impala Owner Manual - 2011 11-2 Black plate (2,1) Service and Maintenance { WARNING Performing maintenance work can be dangerous. Some jobs can cause serious injury. Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 10‑4. At your dealer, you can be certain that you will receive the highest level of service available.
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Service and Maintenance Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 10‑10. Every Engine Oil Change . Change engine oil and filter. Reset oil life system. See Engine Oil on page 10‑8 and Engine Oil Life System on page 10‑10. An Emission Control Service. . Engine coolant level check. See Engine Coolant on page 10‑16. . Engine cooling system inspection.
Chevrolet Impala Owner Manual - 2011 11-4 Black plate (4,1) Service and Maintenance Additional Required Services Once a Year Every 12 000 km/7,500 Miles . . Rotate tires. Tires should be rotated every 12 000 km/ 7,500 miles. See Tire Rotation on page 10‑51. At Each Fuel Stop . Engine oil level check. See Engine Oil on page 10‑8. . Engine coolant level check. See Engine Coolant on page 10‑16. . Windshield washer fluid level check. See Washer Fluid on page 10‑22. .
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Service and Maintenance First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter replacement. See Engine Air Cleaner/Filter on page 10‑13. . Automatic transmission fluid and filter change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service.
Chevrolet Impala Owner Manual - 2011 11-6 Black plate (6,1) Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer. Usage Fluid/Lubricant Engine Oil The engine requires engine oil approved to the dexos™ specification. Oils meeting this specification can be identified with the dexos™ certification mark.
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Service and Maintenance Usage Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges Weatherstrip Conditioning 11-7 Fluid/Lubricant Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S.
Chevrolet Impala Owner Manual - 2011 11-8 Black plate (8,1) Service and Maintenance Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Maintenance Replacement Parts Part GM Part Number ACDelco Part Number 10350737 A2962C 19210285 PF61 15284938 CF132 12591131 41‐100 Driver Side ‐ 55.0 cm (21.7 in) 15941731 — Passenger Side ‐ 55.0 cm (21.7 in) 15941732 — Engine Air Cleaner/Filter Engine Oil Filter 3.
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Service and Maintenance 11-9 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.
Chevrolet Impala Owner Manual - 2011 11-10 Black plate (10,1) Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed 11-11
Chevrolet Impala Owner Manual - 2011 11-12 Black plate (12,1) Service and Maintenance Maintenance Record (cont'd) Date Odometer Reading Serviced By Services Performed
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Technical Data Technical Data Vehicle Identification Vehicle Identification Vehicle Identification Number (VIN) Vehicle Identification Number (VIN) . . . . . . . . . . . . . . 12-1 Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1 Vehicle Data Capacities and Specifications . . . . . . . . . . . . . . 12-2 Engine Drive Belt Routing . . .
Chevrolet Impala Owner Manual - 2011 12-2 Black plate (2,1) Technical Data Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑6 for more information. Application Air Conditioning Refrigerant R134a Automatic Transmission (Bottom Pan Removal) Capacities Metric English For the air conditioning system refrigerant charge amount, see the refrigerant label located under the hood.
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Technical Data Engine Specifications VIN Code Transmission Spark Plug Gap 3.5L FlexFuel V6 Engine K Automatic 1.01 mm (0.040 in) 3.9L FlexFuel V6 M Automatic 1.01 mm (0.040 in) Engine Drive Belt Routing 3.5L V6 and 3.
Chevrolet Impala Owner Manual - 2011 12-4 Black plate (4,1) Technical Data 2 NOTES
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) Customer Information Customer Information Customer Information Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . 13-1 Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-4 Customer Assistance for Text Telephone (TTY) Users . . . . . 13-5 Online Owner Center . . . . . . . . 13-5 GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-6 Roadside Assistance Program . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 13-2 Customer Information STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance Center at 1-800-222-1020. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French).
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) Customer Information STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims.
Chevrolet Impala Owner Manual - 2011 13-4 Black plate (4,1) Customer Information Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 www.Chevrolet.
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) Customer Information Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-2438. TTY users in Canada can dial 1-800-263-3830. Online Owner Center Chevrolet Owner Center (U.S.) — www.chevyownercenter.
Chevrolet Impala Owner Manual - 2011 13-6 Black plate (6,1) Customer Information My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: . My Showroom: Find and save information on vehicles and current offers in your area. .
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) Customer Information Roadside Assistance Program . Model, year, color, and license plate number of the vehicle . For U.S.‐purchased vehicles, call 1‐800‐243‐8872; (Text Telephone (TTY): 1‐888‐889‐2438). Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle . For Canadian‐purchased vehicles, call 1-800-268-6800. Description of the problem Coverage Service is available 24 hours a day, 365 days a year.
Chevrolet Impala Owner Manual - 2011 13-8 . . Black plate (8,1) Customer Information Flat Tire Change: Service to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty. Battery Jump Start: Service to jump start a dead battery. Services Not Included in Roadside Assistance . Impound towing caused by violation of any laws. .
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) Customer Information Scheduling Service Appointments Courtesy Transportation Program When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience.
Chevrolet Impala Owner Manual - 2011 13-10 Black plate (10,1) Customer Information Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S.
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) Customer Information Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle's resale value, and safety performance can be compromised in subsequent collisions.
Chevrolet Impala Owner Manual - 2011 13-12 Black plate (12,1) Customer Information Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts.
Chevrolet Impala Owner Manual - 2011 Black plate (13,1) Customer Information Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts.
Chevrolet Impala Owner Manual - 2011 13-14 Black plate (14,1) Customer Information Owner Information Current and Past Models Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The Owner Manual includes the Maintenance Schedule for all models. Technical Service Bulletins and Manuals are available for current and past model GM vehicles. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet.
Chevrolet Impala Owner Manual - 2011 Black plate (15,1) Customer Information To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Chevrolet Impala Owner Manual - 2011 13-16 Black plate (16,1) Customer Information Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven.
Chevrolet Impala Owner Manual - 2011 Black plate (17,1) Customer Information GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law.
Chevrolet Impala Owner Manual - 2011 13-18 Black plate (18,1) Customer Information 2 NOTES
Chevrolet Impala Owner Manual - 2011 Black plate (1,1) INDEX A Accessories and Modifications . . . . . . . . . . . . . . . . . 10-3 Accessory Power . . . . . . . . . . . . . . 9-18 Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-47 Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-39 Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-4 Air Cleaner/Filter, Engine . . . . . 10-13 Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6 Air Vents . . . . . .
Chevrolet Impala Owner Manual - 2011 i-2 Black plate (2,1) INDEX B Battery . . . . . . . . . . . . . . . . . . . . . . . 10-25 Jump Starting . . . . . . . . . . . . . . . 10-70 Load Management . . . . . . . . . . . . . 6-7 Power Protection . . . . . . . . . . . . . . 6-8 Voltage and Charging Messages . . . . . . . . . . . . . . . . . . .5-29 Blade Replacement, Wiper . . . 10-27 Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-20 Brakes . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (3,1) INDEX Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-11 Collision Damage Repair . . . . . 13-11 Compact Spare Tire . . . . . . . . . . 10-68 Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Control of a Vehicle . . . . . . . . . . . . . 9-3 Convenience Net . . . . . . . . . . . . . . . 4-2 Convex Mirrors . . . . . . . . . . . . . . . . 2-14 Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-16 Engine Temperature Gauge . .
Chevrolet Impala Owner Manual - 2011 i-4 Black plate (4,1) INDEX E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-37 Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-47 Electrical System Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-34 Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34 Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37 Overload . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (5,1) INDEX Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35 Additives . . . . . . . . . . . . . . . . . . . . .9-36 E85 (85% Ethanol) . . . . . . . . . . .9-37 Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . .9-40 Filling the Tank . . . . . . . . . . . . . . .9-38 Fuels in Foreign Countries . . . .9-36 Gasoline Specifications . . . . . . .9-36 Gauge . . . . . . . . . . . . . . . . . . . . . . . .5-12 Recommended . . . .
Chevrolet Impala Owner Manual - 2011 i-6 Black plate (6,1) INDEX Highway Hypnosis . . . . . . . . . . . . . . 9-8 Hill and Mountain Roads . . . . . . . . 9-8 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-13 I Ignition Positions . . . . . . . . . . . . . . 9-16 Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (7,1) INDEX Lights (cont.) Security . . . . . . . . . . . . . . . . . . . . . .5-23 Tire Pressure . . . . . . . . . . . . . . . . .5-22 Traction Control System (TCS) Warning . . . . . . . . . . . . . .5-21 Locks Automatic Door . . . . . . . . . . . . . . . . 2-8 Delayed Locking . . . . . . . . . . . . . . . 2-8 Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Lockout Protection . . . . . . . . . . . . . 2-9 Power Door . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 i-8 Black plate (8,1) INDEX N Navigation System Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-17 Net, Convenience . . . . . . . . . . . . . . 4-2 New Vehicle Break-In . . . . . . . . . . 9-16 O Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12 Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5 Oil Engine . . . . . . . . . . . . . . . . . . . . . . . .10-8 Engine Oil Life System . . . . . 10-10 Messages . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (9,1) INDEX R Radio Frequency Identification (RFID) . . . . . . . . 13-17 Statement . . . . . . . . . . . . . . . . . . 13-17 Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6 Reception . . . . . . . . . . . . . . . . . . . .7-12 Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Reading Lamps . . . . . . . . . . . . . . . . . 6-6 Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-8 Rear Storage . . . . . . . . . . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 i-10 Black plate (10,1) INDEX Safety System Check . . . . . . . . . . 3-24 Satellite Radio . . . . . . . . . . . . . . . . . . 7-8 Scheduled Maintenance . . . . . . . 11-2 Scheduling Appointments . . . . . . 13-9 Seats Adjustment, Front . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-4 Head Restraints . . . . . . . . . . . . . . . 3-2 Heated Front . . . . . . . . . . . . . . . . . . 3-7 Lumbar Adjustment, Front . . . . .
Chevrolet Impala Owner Manual - 2011 Black plate (11,1) INDEX T Tachometer . . . . . . . . . . . . . . . . . . . . 5-12 Taillamps Bulb Replacement . . . . . . . . . . 10-32 Text Telephone (TTY) Users . . . 13-5 Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . .2-13 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Tires Buying New Tires . . . . . . . . . . . 10-53 Chains . . . . . . . . . . . . . . . . . . . . . . 10-58 Changing . . . . . . . . . .
Chevrolet Impala Owner Manual - 2011 i-12 Black plate (12,1) INDEX U Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 10-55 Universal Remote System . . . . . 5-42 Operation . . . . . . . . . . . . . . . . . . . . .5-47 Programming . . . . . . . . . . . . . . . . .5-42 Using this Manual . . . . . . . . . . . . . . . . iv V Vehicle Canadian Owners . . . . . . . . . . . . . . .iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3 Load Limits . . . . . . . . . . . . . . . .