Warranty

Black plate (3,1)
Chevrolet Limited Warranty and Owner Assistance Information - 2011
2011 Chevrolet Limited Warranty and
Owner Assistance Information
Important Message to
Owners... . . . . . . . . . . . . . . . . . . . . . . . 1
GM's Commitment . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
GM Participation in an
Alternative Dispute
Resolution Program . . . . . . . . . . . 1
Warranty Service – United
States and Canada . . . . . . . . . . . . 1
Warranty Coverage at a
Glance . . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited
Warranty . . . . . . . . . . . . . . . . . . . . . . . 2
Emission Control System
Warranty . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited
Warranty . . . . . . . . . . . . . . . . . . . . . . . 4
What Is Covered . . . . . . . . . . . . . . . . 4
What Is Not Covered . . . . . . . . . . 10
Hybrid Specific Warranty . . . . . . . 13
What is Covered . . . . . . . . . . . . . . . 14
Towing . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chevrolet Tahoe and Silverado
Hybrid Coverage . . . . . . . . . . . . . 14
What is Not Covered . . . . . . . . . . . 15
Things to Know About the New
Vehicle Limited Warranty . . . . 16
Warranty Repairs –
Component Exchanges . . . . . . 16
Warranty Repairs – Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 16
Tire Service . . . . . . . . . . . . . . . . . . . . 16
6.6L DURAMAX
®
Diesel
Engine Components . . . . . . . . . . 16
Aftermarket Engine
Performance Enhancement
Products and Modifications . . . 17
After-Manufacture
“Rustproofing” . . . . . . . . . . . . . . . . 17
Paint, Trim, and Appearance
Items . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Operation and Care . . . 18
Maintenance and Warranty
Service Records . . . . . . . . . . . . . . 18
Chemical Paint Spotting . . . . . . . 18
Warranty Coverage –
Extensions . . . . . . . . . . . . . . . . . . . 19
Touring Owner Service –
Foreign Countries . . . . . . . . . . . . 19