Warranty

Black plate (32,1)
Chevrolet Limited Warranty and Owner Assistance Information - 2011
32 Emission Warranty Parts List
Emission Defect Warranty and
Federal Emission Performance
Warranty.
Receipts and records covering the
performance of regular maintenance
or emergency repairs should be
retained in the event questions arise
concerning maintenance. These
receipts and records should be
transferred to each subsequent
owner. GM will not deny warranty
coverage solely on the absence of
maintenance records. However, GM
may deny a warranty claim if a
failure to perform scheduled
maintenance resulted in the failure
of a warranty part.
Claims Procedure
As with the other warranties
covered in this booklet, take your
vehicle to any authorized Chevrolet
dealer facility to obtain service
under the emission warranty. This
should be done as soon as possible
after failing an EPA-approved I/M
test or a California smog check test,
or at any time you suspect a defect
in a part.
Those repairs qualifying under the
warranty will be performed by any
Chevrolet dealer at no charge.
Repairs which do not qualify will be
charged to you. You will be notified
as to whether or not the repair
qualifies under the warranty within a
reasonable time, not to exceed
30 days after receipt of the vehicle
by the dealer, or within the time
period required by local or state law.
The only exceptions would be if you
request or agree to an extension,
or if a delay results from events
beyond the control of your dealer or
GM. If you are not so notified, GM
will provide any required repairs at
no charge.
In the event a warranty matter is not
handled to your satisfaction, refer to
the Customer Satisfaction
Procedure on page 33.
For further information or to report
violations of the Emission Control
System Warranty, you may contact
the EPA at:
Manager, Certification and
Compliance
Division (6405J)
Warranty Claims
Environmental Protection Agency
Ariel Rios Building
1200 Pennsylvania Avenue, N.W.
Washington, DC 20460
For a vehicle subject to the
California Exhaust Emission
Standards, you may contact the:
State of California Air Resources
Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990