Warranty

Black plate (4,1)
Chevrolet Limited Warranty and Owner Assistance Information - 2011
2011 Chevrolet Limited Warranty and
Owner Assistance Information
Warranty Service – Foreign
Countries . . . . . . . . . . . . . . . . . . . . . 20
Original Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 20
Recreation Vehicle and
Special Body or
Equipment Alterations . . . . . . . . 20
Pre-Delivery Service . . . . . . . . . . . 21
Production Changes . . . . . . . . . . . 21
Noise Emissions Warranty
for Light Duty Trucks
Over 10,000 Lbs Gross
Vehicle Weight
Rating (GVWR) Only . . . . . . . . . . 21
Emission Control Systems
Warranty . . . . . . . . . . . . . . . . . . . . . . 22
What Is Covered . . . . . . . . . . . . . . . 22
How to Determine the
Applicable Emissions
Control System Warranty . . . . . 22
Federal Emission Control
System Warranty . . . . . . . . . . . . . 22
California Emission Control
System Warranty . . . . . . . . . . . . 24
Emission Warranty
Parts List . . . . . . . . . . . . . . . . . . . . . 27
Replacement Parts . . . . . . . . . . . . 31
Maintenance and Repairs . . . . . . 31
Claims Procedure . . . . . . . . . . . . . . 32
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . 33
State Warranty
Enforcement Laws . . . . . . . . . . . 35
Warranty Information for
California Only . . . . . . . . . . . . . . . 36
Special Coverage Adjustment
Programs Beyond the
Warranty Period . . . . . . . . . . . . . . 37
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . . . 38
Customer Assistance for Text
Telephone (TTY) Users . . . . . . . 39
Online Owner Center . . . . . . . . . . 40
Chevrolet Owner
Center (U.S.) —
www.chevyownercenter.com . . . 40
My GM Canada (Canada) —
www.gm.ca . . . . . . . . . . . . . . . . . . . 40
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 41
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 42