Chevrolet Express Owner Manual - 2011 Black plate (1,1) 2011 Chevrolet Express Owner Manual M In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information . . . . . . . . 1-4 Vehicle Features . . . . . . . . . . . . . 1-15 Performance and Maintenance . . . . . . . . . . . . . . . . 1-18 Keys, Doors and Windows . . . 2-1 Keys and Locks . . . . . . . . . . . . . . . 2-2 Doors . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (2,1) 2011 Chevrolet Express Owner Manual M Driving and Operating . . . . . . . . 9-1 Driving Information . . . . . . . . . . . . . 9-2 Starting and Operating . . . . . . . 9-16 Engine Exhaust . . . . . . . . . . . . . . 9-24 Automatic Transmission . . . . . . 9-25 Drive Systems . . . . . . . . . . . . . . . . 9-32 Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33 Ride Control Systems . . . . . . . . 9-34 Cruise Control . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Introduction The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EXPRESS are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle.
Chevrolet Express Owner Manual - 2011 iv Black plate (4,1) Introduction Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Warning or Caution indicates a hazard that could result in injury or death.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Introduction Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio® Steering Wheel Controls or OnStar $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps .
Chevrolet Express Owner Manual - 2011 vi Black plate (6,1) Introduction 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) In Brief In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2 Initial Drive Information Initial Drive Information . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . Remote Vehicle Start . . . . . . . . . Door Locks . . . . . . . . . . . . . . . . . . . Windows . . . . . . . . . . . . . . . . . . . . . . Seat Adjustment . . . . . . . . . . . . . . Safety Belts . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 1-2 In Brief Instrument Panel Black plate (2,1)
Chevrolet Express Owner Manual - 2011 Black plate (3,1) In Brief A. Air Vents on page 8‑8. H. Infotainment on page 7‑1. B. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5‑28. I. Exterior Lamp Controls on page 6‑1. J. Instrument Panel Illumination Control on page 6‑6. C. Turn and Lane‐Change Lever. See Turn and Lane-Change Signals on page 6‑5. Windshield Wiper/Washer on page 5‑4. Dome Lamp Override. See Dome Lamps on page 6‑6. K.
Chevrolet Express Owner Manual - 2011 1-4 Black plate (4,1) In Brief Press L and hold for more than 2 seconds to sound the panic alarm. Initial Drive Information Press L again to cancel the panic alarm. This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) In Brief The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once. 1-5 Door Locks Power Door Locks Manual Door Locks On vehicles with power door locks, the switches are located on the doors. Canceling a Remote Start To cancel a remote start: T : Press to lock and unlock the doors. .
Chevrolet Express Owner Manual - 2011 1-6 Black plate (6,1) In Brief Power Windows Express‐Down Seat Adjustment The driver window switch also has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be cancelled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) In Brief Power Seats Reclining Seatbacks 1-7 To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked. See Reclining Seatbacks on page 3‑3. To adjust a power seat, if available, use the controls on the front of the seat: .
Chevrolet Express Owner Manual - 2011 1-8 Black plate (8,1) In Brief Safety Belts Airbag On-Off Switch If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag. Canada and Mexico To operate the airbag on‐off switch, use the vehicle key. Refer to the following sections for important information on how to use safety belts properly. .
Chevrolet Express Owner Manual - 2011 Black plate (9,1) In Brief If the vehicle has a passenger sensing system, the passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. Mirror Adjustment Exterior Mirrors Vehicles with outside manual mirrors can be adjusted by moving the mirror up and down or left to right so you can see a little of the side of the vehicle, and have a clear view of objects behind you.
Chevrolet Express Owner Manual - 2011 1-10 Black plate (10,1) In Brief Manually fold the mirrors inward to prevent damage when going through an automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward, to return it to the original position. Steering Wheel Adjustment Interior Lighting Dome Lamp The dome lamps come on when any door is opened. They turn off after all the doors are closed.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) In Brief E DOME OFF : This button is located above the instrument panel brightness knob. Exterior Lighting Press the button in and the dome lamps remain off when a door is opened. Press the button again so that the dome lamps come on when a door is opened. The vehicle may also have reading lamps in other locations. The lamps cannot be adjusted. For more information on interior lighting, see: . .
Chevrolet Express Owner Manual - 2011 1-12 Black plate (12,1) In Brief Windshield Wiper/Washer Climate Controls The vehicle's heating, cooling, and ventilation can be controlled with these systems. The lever is located on the left side of the steering column. 8 : Use for a single wiping cycle. 6 : Use to adjust the delay time between wipes. Turn the band up or down for more frequent wipes or less frequent wipes. d : Slow wipes. a : Fast wipes. 9 : Use to turn the wipers off.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) In Brief 1-13 See Climate Control Systems on page 8‑1. See Rear Heating System on page 8‑5 (If Equipped) or Rear Climate Control System on page 8‑6 (If Equipped). Vehicles With Air Conditioning A. Fan Control C. Air Delivery Mode Control B. Temperature Control D.
Chevrolet Express Owner Manual - 2011 1-14 Black plate (14,1) In Brief Transmission To use this feature, do the following: Range Selection Mode 1. Move the shift lever to M (Manual Mode). 2. Press the plus/minus buttons, located on the steering column shift lever, to select the desired range of gears for current driving conditions. The vehicle may have a Range Selection Mode.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) In Brief 1-15 © ¨ : Seek or scan stations. 4 : Press to switch the display Vehicle Features Radio(s) between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as: Channel, Song, Artist, and CAT (category) can display.
Chevrolet Express Owner Manual - 2011 1-16 Black plate (16,1) In Brief Storing a Favorite Station Setting the Clock Satellite Radio Depending on which radio the vehicle has, radio stations are stored as either favorites or presets. To set the time and date for the Radio with CD (MP3): XM is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) In Brief Portable Audio Devices This vehicle may have an auxiliary input located on the radio faceplate and a USB port located on the instrument panel. External devices such as an iPod®, laptop computer, MP3 player, CD changer, or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system. vehicle. Not all phones will support all functions.
Chevrolet Express Owner Manual - 2011 1-18 Black plate (18,1) In Brief Cruise Control SET−: Press to set the speed and activate cruise control or press and hold to decelerate. Performance and Maintenance [ : Press to disengage cruise control without erasing the set speed from memory. StabiliTrak® System For more information, see Cruise Control on page 9‑37. Power Outlets For vehicles with cruise control, the buttons are located on the left side of the steering wheel.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) In Brief Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System (TPMS). The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑12.
Chevrolet Express Owner Manual - 2011 1-20 Black plate (20,1) In Brief Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. . . Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size. Follow recommended scheduled maintenance. . Avoid fast starts and accelerate smoothly. Roadside Assistance Program . Brake gradually and avoid abrupt stops. U.S.: 1-800-243-8872 .
Chevrolet Express Owner Manual - 2011 Black plate (21,1) In Brief OnStar® How OnStar Service Works Q : Push this blue button to connect to a specially trained OnStar Advisor to verify your account information and to answer questions. For vehicles with an active OnStar subscription, OnStar uses several innovative technologies and live Advisors to provide a wide range of safety, security, navigation, diagnostics, and calling services.
Chevrolet Express Owner Manual - 2011 1-22 Black plate (22,1) In Brief OnStar service can’t work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar service. Service involving location information about the vehicle can’t work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Keys, Doors and Windows Keys, Doors and Windows Doors Keys . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . Remote Vehicle Start . . . . . . . . . Door Locks . . . . . . . . . . . . . . . . . . . Power Door Locks . . . . . . . . . . . . Cargo Door Relocking . . . . . . . . Delayed Locking . . . . . . .
Chevrolet Express Owner Manual - 2011 2-2 Black plate (2,1) Keys, Doors and Windows Keys and Locks If you are locked out of the vehicle, call the Roadside Assistance Center. See Roadside Assistance Program (U.S. and Canada) on page 13‑8 or Roadside Assistance Program (Mexico) on page 13‑10. Keys { WARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Keys, Doors and Windows . Check the transmitter's battery. See “Battery Replacement” later in this section. . If the transmitter is still not working correctly, see your dealer or a qualified technician for service. K (Unlock): Press to unlock the driver door. If K is pressed again within five seconds, all remaining doors unlock.
Chevrolet Express Owner Manual - 2011 2-4 Black plate (4,1) Keys, Doors and Windows L (Vehicle Locator/ Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times. Press and hold L for more than two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is moved to ON/RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Keys, Doors and Windows 2. Remove the old battery. Do not use a metal object. 3. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery. 4. Snap the transmitter back together. Remote Vehicle Start To replace the battery: 1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver. . . Carefully insert the tool into the notch located along the parting line of the transmitter.
Chevrolet Express Owner Manual - 2011 2-6 Black plate (6,1) Keys, Doors and Windows / (Remote Vehicle Start): This button will be on the RKE transmitter if you have remote start. To start the engine using the remote start feature: 1. Aim the RKE transmitter at the vehicle. 2. Press and release Q on the transmitter, then immediately press and hold / for four seconds or until the turn signal lamps flash. When the engine starts, the parking lamps will turn on and remain on while the engine is running.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Keys, Doors and Windows . There is an emission control system malfunction. See Malfunction Indicator Lamp on page 5‑21. . The engine coolant temperature is too high. . The oil pressure is low. . Two remote vehicle starts have already been provided. WARNING (Continued) So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven. . Door Locks { WARNING Unlocked doors can be dangerous. .
Chevrolet Express Owner Manual - 2011 2-8 Black plate (8,1) Keys, Doors and Windows Power Door Locks Delayed Locking Automatic Door Locks On vehicles with power door locks, the switches are located on the doors. When locking the doors with the power lock switch and a door open, the doors will lock five seconds after the last door is closed. You will hear three chimes to signal that the delayed locking feature is in use. The vehicle may have an automatic lock/unlock feature.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Keys, Doors and Windows Lockout Protection Safety Locks This feature protects you from locking the key in the vehicle when the key is in the ignition and a door is open. Security locks are located on the front portion of the 60/40 side swing-out door or the side sliding door. 2-9 Move the button to the left for the driver side door or to the right for the passenger side door to return the door locks to normal operation.
Chevrolet Express Owner Manual - 2011 2-10 Black plate (10,1) Keys, Doors and Windows Doors Side Door (60/40 Swing-Out) To open the front portion of a 60/40 door from the inside, pull the handle toward you and push the door open. To open the front portion of a 60/40 door from the outside, pull out on the handle and open the door. To open the rear portion of a 60/40 door from the outside, pull the handle on the side of the rear door and pull the door toward you.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Keys, Doors and Windows The swing-out doors have a check strap assembly in the door frame to keep the door from opening beyond 90 degrees. 2-11 Sliding Door To open the door beyond 90 degrees, close the door partially, pull the check strap toward you and then open the door. When the door is closed, the check strap will automatically re-engage.
Chevrolet Express Owner Manual - 2011 2-12 Black plate (12,1) Keys, Doors and Windows Rear Doors { WARNING WARNING (Continued) . Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it. . Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Keys, Doors and Windows Vehicle Security This vehicle has theft-deterrent features; however, they do not make it impossible to steal. Immobilizer See Radio Frequency Statement on page 13‑19 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310.
Chevrolet Express Owner Manual - 2011 2-14 Black plate (14,1) Keys, Doors and Windows To program the new key: 1. Verify the new key has stamped on it. 1 2. Insert the original, already programmed key into the ignition lock cylinder and start the engine. If the engine will not start, see your dealer for service. 3. After the engine has started, turn the key to LOCK/OFF and remove the key. 4. Insert the key to be programmed and turn it to ON/RUN within 10 seconds of removing the previous key.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Keys, Doors and Windows Manual Mirrors 2-15 Trailer-Tow Mirrors Power Mirrors Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you. Vehicles with outside power mirrors have controls located on the driver side door. On the lower portion of each mirror there is an auxiliary convex mirror that can be adjusted manually to provide an extended field of view.
Chevrolet Express Owner Manual - 2011 2-16 Black plate (16,1) Keys, Doors and Windows Heated Mirrors Interior Mirrors For vehicles with heated mirrors: < (Rear Defogger): Press to heat the mirrors. An indicator light in the button lights when the outside heated mirrors are activated. See “Rear Window Defogger” under Climate Control Systems on page 8‑1 for more information. Manual Rearview Mirror Hold the inside rearview mirror in the center to move it for a clearer view behind the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Keys, Doors and Windows 2-17 Power Windows { WARNING Manual Windows Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows. Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move.
Chevrolet Express Owner Manual - 2011 2-18 Black plate (18,1) Keys, Doors and Windows Express‐Down Swing-Out Windows The driver window switch also has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be cancelled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Keys, Doors and Windows Enhanced Technology Glass The vehicle may be equipped with Enhanced Technology Glass (ETG). ETG is part of the overall occupant protection system on passenger vans. ETG may help to keep passengers sitting next to these fixed windows from being ejected through the glass in some, but not in all crashes. Even with this glass, safety belts must still be worn at all times.
Chevrolet Express Owner Manual - 2011 2-20 Black plate (20,1) Keys, Doors and Windows 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Seats and Restraints Seats and Restraints Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . 3-2 Power Seat Adjustment . . . . . . . 3-3 Reclining Seatbacks . . . . . . . . . . 3-3 Rear Seats Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5 Safety Belts Safety Belts . . . . . . . . . . . . . . . . . . . 3-8 How to Wear Safety Belts Properly . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 3-2 Black plate (2,1) Seats and Restraints Head Restraints On vehicles with factory installed seats, the front seats have built-in head restraints that are not adjustable in the outboard seating positions. Front Seats Seat Adjustment { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Seats and Restraints Power Seat Adjustment 3-3 Reclining Seatbacks { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. To adjust a power seat, if available, use the controls on the front of the seat: .
Chevrolet Express Owner Manual - 2011 3-4 Black plate (4,1) Seats and Restraints To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked. { WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Seats and Restraints 3-5 Rear Seats Removing the Rear Seat Disconnect the mini-latch plates for the lap‐shoulder belts on the bench seat to be removed. Three-Passenger Seat Shown The left side pin has a gray cap with a black “L” marked on it. 1. To do this, press the tip of a key into the release hole of the safety belt buckle while pulling up on the safety belt. 2. Locate the pins.
Chevrolet Express Owner Manual - 2011 3-6 Black plate (6,1) Seats and Restraints 3. Pull the pin handle up to disengage the pin from the retaining clip, and then pull the pin out. 4. Repeat this procedure for the other pins. 5. Pull the seat rearward about 5 cm (2 in), and then lift the seat from the floor rails. 6. Remove the seat from the vehicle. 7. For the second- and third-row seats, stow the safety belt latch by attaching the clip on the safety belt latch to the trim just inside the side door.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Seats and Restraints Reinstalling the Rear Seats { WARNING A seat that is not locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it. { WARNING A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured.
Chevrolet Express Owner Manual - 2011 3-8 Black plate (8,1) Seats and Restraints 6. If the vehicle has a floor mat, put the flap back to its original position. 7. Repeat this procedure for the other seat base. 8. Connect the mini-latch plates for the lap-shoulder belts by inserting the latch plates into the mini-buckles attached at the outboard positions of the bench seat. Do not twist the belt. Three-Passenger Seat Shown 5. Push the pin(s) marked “L” down until they are in the retaining clip. 9.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Seats and Restraints { WARNING It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in the vehicle is in a seat and using a safety belt properly.
Chevrolet Express Owner Manual - 2011 3-10 Black plate (10,1) Seats and Restraints Put someone on it. Get it up to speed. Then stop the vehicle. The rider does not stop. The person keeps going until stopped by something. In a real vehicle, it could be the windshield...
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Seats and Restraints With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense. Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? or the instrument panel... A: You could be — whether you are wearing a safety belt or not.
Chevrolet Express Owner Manual - 2011 3-12 Black plate (12,1) Seats and Restraints How to Wear Safety Belts Properly This section is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be riding in the vehicle, see Older Children on page 3‑43 or Infants and Young Children on page 3‑45. Follow those rules for everyone's protection.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Seats and Restraints In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces.
Chevrolet Express Owner Manual - 2011 3-14 Black plate (14,1) Seats and Restraints Q: What is wrong with this? { WARNING Q: What is wrong with this? You can be seriously hurt if the lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries. The lap belt should be worn low and snug on the hips, just touching the thighs. A: The lap belt is too loose. It will not give nearly as much protection this way.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Seats and Restraints { WARNING Q: What is wrong with this? You can be seriously injured if the belt is buckled in the wrong place like this. In a crash, the belt would go up over your abdomen. The belt forces would be there, not on the pelvic bones. This could cause serious internal injuries. Always buckle the belt into the buckle nearest you. 3-15 { WARNING You can be seriously injured if the belt goes over an armrest like this.
Chevrolet Express Owner Manual - 2011 3-16 Black plate (16,1) Seats and Restraints Q: What is wrong with this? A: The shoulder belt is worn under the arm. It should be worn over the shoulder at all times. { WARNING You can be seriously injured if you wear the shoulder belt under your arm. In a crash, your body would move too far forward, which would increase the chance of head and neck injury. Also, the belt would apply too much force to the ribs, which are not as strong as shoulder bones.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Seats and Restraints { WARNING You can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, you would not be restrained by the shoulder belt. Your body could move too far forward increasing the chance of head and neck injury. You might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries.
Chevrolet Express Owner Manual - 2011 3-18 Black plate (18,1) Seats and Restraints Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt. If you are using a rear seating position with a detachable safety belt and the safety belt is not attached, see “Reinstalling the Rear Seats” under Rear Seats on page 3‑5 for instructions on reconnecting the safety belt to the mini-buckle. The following instructions explain how to wear a lap-shoulder belt properly. 1.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Seats and Restraints Safety Belt Height Adjuster 4. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Safety Belt Height Adjuster” later in this section for instructions on use and important safety information. 5. To make the lap part tight, pull up on the shoulder belt.
Chevrolet Express Owner Manual - 2011 3-20 Black plate (20,1) Seats and Restraints After the adjuster is set to the desired position, try to move it down without pushing in to make sure it has locked into position. Safety Belt Pretensioners To move it down, pull on the center adjuster control labeled PULL. You can move the height adjuster up just by pushing up on the shoulder belt guide.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Seats and Restraints 3-21 Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and properly adjusted, the comfort guide positions the shoulder belt away from the neck and head.
Chevrolet Express Owner Manual - 2011 3-22 Black plate (22,1) Seats and Restraints WARNING (Continued) The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. 3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top. { WARNING A safety belt that is not properly worn may not provide the protection needed in a crash.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Seats and Restraints Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts. The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash.
Chevrolet Express Owner Manual - 2011 3-24 Black plate (24,1) Seats and Restraints Safety Belt Care Keep belts clean and dry. { WARNING Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Replacing Safety Belt System Parts after a Crash { WARNING A crash can damage the safety belt system in the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Seats and Restraints Airbag System . The vehicle has the following airbag: . A frontal airbag for the driver. The vehicle may have the following airbags: . A frontal airbag for the right front passenger. . A roof-rail airbag for the driver (cargo van). . A roof-rail airbag for the right front passenger position (cargo or passenger van equipped with a sliding door).
Chevrolet Express Owner Manual - 2011 3-26 Black plate (26,1) Seats and Restraints { WARNING { WARNING Airbags inflate with great force, faster than the blink of an eye. Anyone who is up against, or very close to, any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to the airbag, as you would be if you were sitting on the edge of your seat or leaning forward. Safety belts help keep you in position before and during a crash.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Seats and Restraints 3-27 Where Are the Airbags? The driver frontal airbag is in the middle of the steering wheel. If the vehicle has one, the right front passenger airbag is in the instrument panel on the passenger side.
Chevrolet Express Owner Manual - 2011 3-28 Black plate (28,1) Seats and Restraints For passenger vans with a sliding door, on the passenger side of the vehicle, you will have a separate roof-rail airbag for the passenger seated directly behind the right front passenger and the third row outboard passenger position.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Seats and Restraints It depends largely on what you hit, the direction of the impact, and how quickly the vehicle slows down. Frontal airbags may inflate at different crash speeds. For example: . If the vehicle hits a stationary object, the airbags could inflate at a different crash speed than if the vehicle hits a moving object. .
Chevrolet Express Owner Manual - 2011 3-30 Black plate (30,1) Seats and Restraints In any particular crash, no one can say whether an airbag should have inflated simply because of the damage to a vehicle or because of what the repair costs were. For frontal airbags, inflation is determined by what the vehicle hits, the angle of the impact, and how quickly the vehicle slows down. For roof-rail airbags, deployment is determined by the location and severity of the side impact.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Seats and Restraints What Will You See after an Airbag Inflates? After the frontal airbags inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags may still be at least partially inflated for some time after they deploy. Some components of the airbag module may be hot for several minutes. For location of the airbag modules, see What Makes an Airbag Inflate? on page 3‑30.
Chevrolet Express Owner Manual - 2011 3-32 Seats and Restraints Additional windshield breakage may also occur from the right front passenger airbag. . Black plate (32,1) Airbags are designed to inflate only once. After an airbag inflates, you will need some new parts for the airbag system. If you do not get them, the airbag system will not be there to help protect you in another crash. A new system will include airbag modules and possibly other parts.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Seats and Restraints This switch should only be turned to the off position if the person in the right front passenger position is a member of a passenger risk group identified by the national government as follows: Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: . My vehicle has no rear seat; .
Chevrolet Express Owner Manual - 2011 3-34 Black plate (34,1) Seats and Restraints { WARNING If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. For example, the right front passenger airbag could inflate even though the airbag on-off switch is turned off. United States Canada and Mexico To turn off the right front passenger frontal airbag, insert the ignition key into the switch, push in, and move the switch to the off position.
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Seats and Restraints 3-35 Passenger Sensing System United States Canada and Mexico To turn the right front passenger airbag on again, insert the ignition key into the switch, push in, and move the switch to the on position. The right front passenger frontal airbag is now enabled, and may inflate. See Airbag On-Off Light on page 5‑18 for more information.
Chevrolet Express Owner Manual - 2011 3-36 Black plate (36,1) Seats and Restraints When the system check is complete, either the word ON or the word OFF, or the symbol for on or the symbol for off, will be visible. See Passenger Airbag Status Indicator on page 5‑19. United States Canada and Mexico The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. The words ON and OFF, or the symbol for on and off, will be visible during the system check.
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Seats and Restraints WARNING (Continued) A child in a forward-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position. Even if the passenger sensing system has turned off the right front passenger frontal airbag, no system is fail-safe.
Chevrolet Express Owner Manual - 2011 3-38 Black plate (38,1) Seats and Restraints For some children who have outgrown child restraints and for very small adults, the passenger sensing system may or may not turn off the right front passenger frontal airbag, depending upon the person's seating posture and body build. Everyone in the vehicle who has outgrown child restraints should wear a safety belt properly — whether or not there is an airbag for that person.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Seats and Restraints If the Off Indicator is Lit for an Adult-Size Occupant If this happens, use the following steps to allow the system to detect that person and enable the right front passenger frontal airbag: 1. Turn the vehicle off. 2. Remove any additional material from the seat, such as blankets, cushions, seat covers, seat heaters, or seat massagers. 3. Place the seatback in the fully upright position.
Chevrolet Express Owner Manual - 2011 3-40 Black plate (40,1) Seats and Restraints The on indicator may be lit if an object, such as a briefcase, handbag, grocery bag, laptop or other electronic device, is put on an unoccupied seat. If this is not desired remove the object from the seat. { WARNING Stowing of articles under the passenger seat or between the passenger seat cushion and seatback may interfere with the proper operation of the passenger sensing system.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Seats and Restraints Adding Equipment to the Airbag-Equipped Vehicle Q: Is there anything I might add to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that change the vehicle's frame, bumper system, height, front end or side sheet metal, they may keep the airbag system from working properly.
Chevrolet Express Owner Manual - 2011 3-42 Black plate (42,1) Seats and Restraints Q: Because I have a disability, I have to get my vehicle modified. How can I find out whether this will affect my airbag system? A: If you have questions, call Customer Assistance. The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in this manual. See Customer Satisfaction Procedure (U.S.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Seats and Restraints If an airbag inflates, you will need to replace airbag system parts. See your dealer for service. If the airbag readiness light stays on after the vehicle is started or comes on when you are driving, the airbag system may not work properly. Have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information.
Chevrolet Express Owner Manual - 2011 3-44 Black plate (44,1) Seats and Restraints Q: What is the proper way to wear safety belts? A: An older child should wear a lap-shoulder belt and get the additional restraint a shoulder belt can provide. The shoulder belt should not cross the face or neck. The lap belt should fit snugly below the hips, just touching the top of the thighs. This applies belt force to the child's pelvic bones in a crash.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Seats and Restraints WARNING (Continued) The child might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest. { WARNING Never do this. Never allow a child to wear the safety belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly.
Chevrolet Express Owner Manual - 2011 3-46 Black plate (46,1) Seats and Restraints Airbags plus lap‐shoulder belts offer protection for adults and older children, but not for young children and infants. Neither the vehicle's safety belt system nor its airbag system is designed for them. Every time infants and young children ride in vehicles, they should have the protection provided by appropriate child restraints.
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Seats and Restraints WARNING (Continued) If you must secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go. Q: What are the different types of add-on child restraints? A: Add-on child restraints, which are purchased by the vehicle owner, are available in four basic types.
Chevrolet Express Owner Manual - 2011 3-48 Black plate (48,1) Seats and Restraints { WARNING A young child's hip bones are still so small that the vehicle's regular safety belt may not remain low on the hip bones, as it should. Instead, it may settle up around the child's abdomen. In a crash, the belt would apply force on a body area that is unprotected by any bony structure. This alone could cause serious or fatal injuries.
Chevrolet Express Owner Manual - 2011 Black plate (49,1) Seats and Restraints Securing an Add-On Child Restraint in the Vehicle { WARNING (C) Booster Seats A booster seat (C) is a child restraint designed to improve the fit of the vehicle's safety belt system. A booster seat can also help a child to see out the window. A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle.
Chevrolet Express Owner Manual - 2011 3-50 Black plate (50,1) Seats and Restraints In the U.S., refer to the National Highway Traffic Safety Administration (NHTSA) website to locate the nearest child safety seat inspection station. For CPST availability in Canada, check with Transport Canada or the Provincial Ministry of Transportation office.
Chevrolet Express Owner Manual - 2011 Black plate (51,1) Seats and Restraints WARNING (Continued) Even if the passenger sensing system or airbag switch has turned off the right front passenger frontal airbag, no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though it is turned off. Secure rear-facing child restraints in a rear seat, even if the airbag is off.
Chevrolet Express Owner Manual - 2011 3-52 Black plate (52,1) Seats and Restraints Lower Anchors and Tethers for Children (LATCH System) The LATCH system holds a child restraint during driving or in a crash. This system is designed to make installation of a child restraint easier. The LATCH system uses anchors in the vehicle and attachments on the child restraint that are made for use with the LATCH system.
Chevrolet Express Owner Manual - 2011 Black plate (53,1) Seats and Restraints Top Tether Anchor A top tether (A, C) anchors the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle. The top tether attachment (B) on the child restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. Your child restraint may have a single tether (A) or a dual tether (C).
Chevrolet Express Owner Manual - 2011 3-54 Black plate (54,1) Seats and Restraints To install a child restraint in the rear center seating positions, use anchor point (B). Never install two top tethers using the same top tether anchor. Do not install three child restraints in the same row at the same time and never install two top tethers using the same top tether anchor.
Chevrolet Express Owner Manual - 2011 Black plate (55,1) Seats and Restraints Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached. Front Passenger Position There is a top tether anchor for the front passenger position with a front passenger seat.
Chevrolet Express Owner Manual - 2011 3-56 Black plate (56,1) Seats and Restraints { WARNING Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten. Buckle any unused safety belts behind the child restraint so children cannot reach them. Pull the shoulder belt all the way out of the retractor to set the lock, if the vehicle has one, after the child restraint has been installed.
Chevrolet Express Owner Manual - 2011 Black plate (57,1) Seats and Restraints 3-57 2.3. Route and tighten the top tether according to your child restraint instructions and the following instructions: If the position you are using does not have a headrest or head restraint and you are using a dual tether, route the tether over the seatback. If the position you are using does not have a headrest or head restraint and you are using a single tether, route the tether over the seatback.
Chevrolet Express Owner Manual - 2011 3-58 Black plate (58,1) Seats and Restraints If the position you are using has an integrated headrest or head restraint and you are using a single tether, route the tether over the headrest or head restraint. 3. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth. There should be no more than 2.
Chevrolet Express Owner Manual - 2011 Black plate (59,1) Seats and Restraints 3-59 In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. If the child restraint does not have the LATCH system, you will be using the safety belt to secure the child restraint in this position. Be sure to follow the instructions that came with the child restraint. Secure the child in the child restraint when and as the instructions say.
Chevrolet Express Owner Manual - 2011 3-60 Black plate (60,1) Seats and Restraints 6. If the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for more information. 5. To tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor.
Chevrolet Express Owner Manual - 2011 Black plate (61,1) Seats and Restraints { WARNING WARNING (Continued) A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position.
Chevrolet Express Owner Manual - 2011 3-62 Black plate (62,1) Seats and Restraints In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. You will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 3. Pick up the latch plate, and run the lap and shoulder portions of the vehicle's safety belt through or around the restraint.
Chevrolet Express Owner Manual - 2011 Black plate (63,1) Seats and Restraints Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. 6. To tighten the belt, push down on the child restraint, pull the shoulder portion of the belt to tighten the lap portion of the belt, and feed the shoulder belt back into the retractor.
Chevrolet Express Owner Manual - 2011 3-64 Black plate (64,1) Seats and Restraints Securing Child Restraints (Front Seat-Airbag On/Off Switch) This vehicle has airbags. A rear seat is a safer place to secure a forward-facing child restraint. See Where to Put the Restraint on page 3‑50. On vehicles with an airbag on/off switch, you can use this feature to turn off the right front passenger frontal airbag. The switch is located on the instrument panel.
Chevrolet Express Owner Manual - 2011 Black plate (65,1) Seats and Restraints { WARNING If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. For example, the right front passenger airbag could inflate even though the airbag on-off switch is turned off. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information, including important safety information.
Chevrolet Express Owner Manual - 2011 3-66 Black plate (66,1) Seats and Restraints You will be using the lap-shoulder belt to secure the child restraint in this position. Follow the instructions that came with the child restraint. 1. Move the seat as far back as it will go before securing the forward-facing child restraint. 3. Pick up the latch plate, and run the lap and shoulder portions of the vehicle safety belt through or around the restraint. The child restraint instructions will show you how.
Chevrolet Express Owner Manual - 2011 Black plate (67,1) Seats and Restraints 7. If the vehicle does not have a rear seat and the child restraint has a top tether, follow the child restraint manufacturer's instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for more information. 6.
Chevrolet Express Owner Manual - 2011 3-68 Black plate (68,1) Seats and Restraints 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Storage Storage Storage Compartments Front Storage . . . . . . . . . . . . . . . . . 4-1 Storage Compartments Front Storage This vehicle may have a front storage compartment. It is located at the center of the instrument panel extension, by the floor. To open the compartment, pull up on the latch. The compartment will open automatically. Storage compartments may also be included on the inside of each front door.
Chevrolet Express Owner Manual - 2011 4-2 Black plate (2,1) Storage 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Instruments and Controls Instruments and Controls Controls Steering Wheel Adjustment . . . 5-2 Steering Wheel Controls . . . . . . 5-2 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Windshield Wiper/Washer . . . . . 5-4 Compass . . . . . . . . . . . . . . . . . . . . . 5-5 Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Power Outlets . . . . . . . . . . . . . . . . . 5-9 Cigarette Lighter . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 5-2 Black plate (2,1) Instruments and Controls Controls Do not adjust the steering wheel while driving. Steering Wheel Adjustment Steering Wheel Controls w or c / x (Next/Previous): Press to select preset or favorite radio stations, select tracks on a CD, or navigate an iPod® or USB device. Radio To select preset or favorite radio stations: Press and release w or c / x to go to the next or previous radio station stored as a preset or favorite.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Instruments and Controls Selecting Tracks on an iPod or USB Device 1. Press and hold w or c / x while listening to a song until the contents of the current folder display on the radio display. 2. Press and release w or c / x to scroll up or down the list, then press and hold w, or press ¨ to play the highlighted track. Navigating Folders on an iPod or USB Device 1.
Chevrolet Express Owner Manual - 2011 5-4 Black plate (4,1) Instruments and Controls Horn 8 (Mist): Press the horn symbol in the middle of the steering wheel to sound the horn. Windshield Wiper/Washer Use for a single wipe. Hold the band on z, then release. For several wipes, hold the band on z longer. Windshield Washer 6 (Adjustable Interval Wipes): L (Washer Fluid): Use to adjust the delay time between wipes. Turn the band up for more frequent wipes or down for less frequent wipes.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Instruments and Controls Compass This vehicle may have a compass in the Driver Information Center (DIC). Compass Zone Your dealer will set the correct zone for your location. Under certain circumstances, such as during a long distance cross-country trip or moving to a new state or province, it will be necessary to compensate for compass variance by resetting the zone through the DIC if the zone is not set correctly.
Chevrolet Express Owner Manual - 2011 5-6 Black plate (6,1) Instruments and Controls Compass Calibration The compass can be manually calibrated. Only calibrate the compass in a magnetically clean and safe location, such as an open parking lot, where driving the vehicle in circles is not a danger. It is suggested to calibrate away from tall buildings, utility wires, manhole covers, or other industrial structures, if possible. If CAL should ever appear in the DIC display, the compass should be calibrated.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Instruments and Controls Clock AM/FM Radio with Optional CD Player If the vehicle has an AM/FM radio with an optional CD player, it has a H button for setting the time. With these types of radios, the clock can be set with either the radio turned on or off. Set the time by following these steps: 1. Press H until the hour begins flashing on display. Press this button a second time and the minutes begin flashing on display.
Chevrolet Express Owner Manual - 2011 5-8 Black plate (8,1) Instruments and Controls Changing the Time and Date Default Settings MP3 Radio with a Six-Disc CD Player You can change the time default setting from 12 hours to 24 hours or change the date default setting from month/day/year to day/month/year. If the vehicle has a radio with a six-disc CD player, the radio has a MENU button instead of H to set the time and date. To change the time or date default settings, follow these instructions: 1.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Instruments and Controls 2. Press the softkey located under the desired option. 3. Press the MENU button again to apply the selected default, or let the screen time out. Power Outlets The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or an MP3 player. The vehicle may have two accessory power outlets located on the instrument panel. Remove the cover to access and replace when not in use.
Chevrolet Express Owner Manual - 2011 5-10 Black plate (10,1) Instruments and Controls Ashtrays For vehicles with an ashtray it is located in the center console or on the instrument panel. Pull up on the ashtray door to open it if it is in the console or pull the door open it if it is on the instrument panel. Notice: If papers, pins, or other flammable items are put in the ashtray, hot cigarettes or other smoking materials could ignite them and possibly damage the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Instruments and Controls Instrument Cluster English 4‐Speed Version Shown, 6‐Speed and Metric Similar 5-11
Chevrolet Express Owner Manual - 2011 5-12 Black plate (12,1) Instruments and Controls If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. Speedometer The speedometer shows the vehicle speed in both kilometers per hour (km/h) and miles per hour (mph). Odometer Trip Odometer The odometer shows how far the vehicle has been driven, in either miles or kilometers.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Instruments and Controls Fuel Gauge Listed are four situations customers might experience with the fuel gauge. None of these indicate a problem with the fuel gauge: . At the gas station, the fuel pump shuts off before the gauge reads full. . It takes a little more or less fuel to fill up than the fuel gauge indicated.
Chevrolet Express Owner Manual - 2011 5-14 Black plate (14,1) Instruments and Controls Engine Oil Pressure Gauge A reading in the low pressure zone may be caused by a dangerously low oil level or other problem causing low oil pressure. Check the oil as soon as possible. { WARNING English Metric The oil pressure gauge shows the engine oil pressure in psi (pounds per square inch) or kPa (kilopascals) when the engine is running.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Instruments and Controls Engine Coolant Temperature Gauge If the vehicle is pulling a load or going up hills, it is normal for the temperature to fluctuate and approach the 122°C (250°F) mark. If the gauge reaches the 125°C (260°F) mark, it indicates that the cooling system is working beyond its capacity. See Engine Overheating on page 10‑24. English Metric 5-15 This gauge shows the engine coolant temperature.
Chevrolet Express Owner Manual - 2011 5-16 Black plate (16,1) Instruments and Controls Voltmeter Gauge When the engine is not running, but the ignition is on, this gauge shows the battery's state of charge in DC volts. When the engine is running, the gauge shows the condition of the charging system. Readings between the low and high warning zones indicate the normal operating range.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Instruments and Controls Passenger Safety Belt Reminder Light For vehicles equipped with the passenger safety belt reminder light, several seconds after the engine is started, a chime sounds for several seconds to remind the front passenger to buckle their safety belt. The passenger safety belt light flashes and then stays on solid until the belt is buckled.
Chevrolet Express Owner Manual - 2011 5-18 Black plate (18,1) Instruments and Controls For vehicles with a remote start, the airbag readiness light will stay on until the driver places the ignition switch to the ON/RUN position. { WARNING If the right front passenger airbag is turned off for a person who is not in a risk group identified by the national government, that person will not have the extra protection of an airbag.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Instruments and Controls { WARNING Passenger Airbag Status Indicator If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. For example, the right front passenger airbag could inflate even though the airbag on-off switch is turned off. If the vehicle has a passenger sensing system, the instrument panel will have a passenger airbag status indicator.
Chevrolet Express Owner Manual - 2011 5-20 Black plate (20,1) Instruments and Controls If the word ON or the on symbol is lit on the passenger airbag status indicator, it means that the right front passenger frontal airbag is enabled, and may inflate. If the word OFF or the off symbol is lit on the airbag status indicator, it means that the passenger sensing system has turned off the right front passenger frontal airbag.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Instruments and Controls Malfunction Indicator Lamp A computer system called OBD II (On-Board Diagnostics-Second Generation) monitors operation of the fuel, ignition, and emission control systems. It ensures that emissions are at acceptable levels for the life of the vehicle, helping to produce a cleaner environment. This light should come on when the ignition is on, but the engine is not running, as a check to show it is working.
Chevrolet Express Owner Manual - 2011 5-22 Black plate (22,1) Instruments and Controls To prevent more serious damage to the vehicle: . Reduce vehicle speed. . Avoid hard accelerations. . Avoid steep uphill grades. . If towing a trailer, reduce the amount of cargo being hauled as soon as it is possible. If the light continues to flash, when it is safe to do so, stop the vehicle. Find a safe place to park the vehicle. Turn the vehicle off, wait at least 10 seconds, and restart the engine.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Instruments and Controls If one or more of these conditions occurs, change the fuel brand used. It will require at least one full tank of the proper fuel to turn the light off. See Recommended Fuel on page 9‑40. If none of the above have made the light turn off, your dealer can check the vehicle. The dealer has the proper test equipment and diagnostic tools to fix any mechanical or electrical problems that might have developed.
Chevrolet Express Owner Manual - 2011 5-24 Black plate (24,1) Instruments and Controls Brake System Warning Light The vehicle brake system consists of two hydraulic circuits. If one circuit is not working, the remaining circuit can still work to stop the vehicle. For normal braking performance, both circuits need to be working. If the warning light comes on, there could be a brake problem. Have the brake system inspected right away.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Instruments and Controls 5-25 Antilock Brake System (ABS) Warning Light If the regular brake system warning light is not on, the vehicle still has brakes, but not antilock brakes. If the regular brake system warning light is also on, the vehicle does not have antilock brakes and there is a problem with the regular brakes. See Brake System Warning Light on page 5‑24.
Chevrolet Express Owner Manual - 2011 5-26 Black plate (26,1) Instruments and Controls Tire Pressure Light For vehicles with the Tire Pressure Monitor System (TPMS), this light comes on briefly when the engine is started. It provides information about tire pressures and the TPMS. When the Light Flashes First and Then is On Steady This indicates that there may be a problem with the TPMS. The light flashes for about a minute and stays on steady for the remainder of the ignition cycle.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Instruments and Controls 5-27 Security Light High-Beam On Light Cruise Control Light This light should could come on briefly when the vehicle is started and then it goes out. If it does not, see your dealer for service. This light comes on when the high-beam headlamps are in use. The cruise control light comes on whenever the cruise control is set. See Headlamp High/Low-Beam Changer on page 6‑3 for more information.
Chevrolet Express Owner Manual - 2011 5-28 Black plate (28,1) Instruments and Controls Information Displays Driver Information Center (DIC) This vehicle has a Driver Information Center (DIC). All messages will appear in the DIC display located at the bottom of the instrument panel cluster. The DIC buttons are located on the instrument panel, next to the instrument panel cluster. The DIC comes on when the ignition is on.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Instruments and Controls 3 (Trip/Fuel): Press this button to display the odometer, trip odometers, fuel range, average economy, fuel used, timer, average speed, and digital tachometer.
Chevrolet Express Owner Manual - 2011 5-30 Black plate (30,1) Instruments and Controls If the retro-active reset feature is activated after the vehicle is started, but before it begins moving, the display will show the number of kilometers (km) or miles (mi) that were driven during the last ignition cycle. number may change even though the same amount of fuel is in the fuel tank. This is because different driving conditions produce different fuel economies.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Instruments and Controls To reset the timer to zero, press and hold V while TIMER is displayed. Vehicle Information Menu Items Average Speed T (Vehicle Information): Press 3 until AVERAGE SPEED displays. This display shows the average speed of the vehicle in kilometers per hour (km/h) or miles per hour (mph). This average is calculated based on the various vehicle speeds recorded since the last reset of this value.
Chevrolet Express Owner Manual - 2011 5-32 Black plate (32,1) Instruments and Controls Units Press T until UNITS displays. This display allows you to select between metric or English units of measurement. Once in this display, press V to select between METRIC or ENGLISH units. See Tire Pressure on page 10‑60 and Tire Messages on page 5‑40 for more information. Rotation on page 5‑40 and Tire Messages on page 5‑40 for more information.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Instruments and Controls Vehicle Messages Messages displayed on the DIC indicate the status of the vehicle or some action may be needed to correct a condition. Multiple messages may appear one after another. The messages that do not require immediate action can be acknowledged and cleared by pressing V (Set/Reset). The messages that require immediate action cannot be cleared until that action is performed.
Chevrolet Express Owner Manual - 2011 5-34 Black plate (34,1) Instruments and Controls Door Ajar Messages CARGO DOOR OPEN This message displays and a chime sounds if the cargo door is open while the ignition is in ON/RUN. Turn off the vehicle and check the cargo door. Restart the vehicle and check for the message on the DIC display. DRIVER DOOR OPEN This message displays and a chime sounds if the driver door is not fully closed and the vehicle is in a drive gear.
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Instruments and Controls ENGINE OVERHEATED IDLE ENGINE ENGINE OVERHEATED STOP ENGINE Notice: If you drive the vehicle while the engine is overheating, severe engine damage may occur. If an overheat warning appears on the instrument panel cluster and/or DIC, stop the vehicle as soon as possible. See Engine Overheating on page 10‑24 for more information.
Chevrolet Express Owner Manual - 2011 5-36 Black plate (36,1) Instruments and Controls OIL PRESSURE LOW STOP ENGINE Notice: If you drive the vehicle while the engine oil pressure is low, severe engine damage may occur. If a low oil pressure warning appears on the Driver Information Center (DIC), stop the vehicle as soon as possible. Do not drive the vehicle until the cause of the low oil pressure is corrected. See Engine Oil on page 10‑7 for more information.
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Instruments and Controls Key and Lock Messages TURN SIGNAL ON REPLACE BATTERY IN REMOTE KEY This message displays and a chime sounds if a turn signal is left on for 1.2 km (3/4 of a mile). Move the turn signal/multifunction lever to the off position. This message displays if a Remote Keyless Entry (RKE) transmitter battery is low. The battery needs to be replaced in the transmitter.
Chevrolet Express Owner Manual - 2011 5-38 Black plate (38,1) Instruments and Controls STABILITRAK OFF If the vehicle has StabiliTrak, this message displays when you turn off StabiliTrak, or when the stability control has been automatically disabled. To limit wheel spin and realize the full benefits of the stability enhancement system, you should normally leave StabiliTrak on.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Instruments and Controls Anti-theft Alarm System Messages Service Vehicle Messages SERVICE THEFT DETERRENT SYSTEM This message displays when the electronic sensors that control the air conditioning and heating systems are no longer working. Have the climate control system serviced by your dealer if you notice a drop in heating and air conditioning efficiency. This message displays when there is a problem with the theft-deterrent system.
Chevrolet Express Owner Manual - 2011 5-40 Black plate (40,1) Instruments and Controls Tire Messages CHECK TIRE PRESSURE or TIRE LOW ADD AIR TO TIRE If the vehicle has the Tire Pressure Monitor System (TPMS), this message displays when the pressure in one or more of the tires is low. The low tire pressure warning light will also come on. See Tire Pressure Light on page 5‑26. This message will also indicate which tire needs to be checked. You can receive more than one tire pressure message at a time.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Instruments and Controls Transmission Messages SERVICE TRANSMISSION This message displays when there is a problem with the transmission. See your dealer for service. TRANSMISSION HOT IDLE ENGINE Notice: If you drive the vehicle while the transmission fluid is overheating and the transmission temperature warning is displayed on the instrument panel cluster and/or DIC, you can damage the transmission.
Chevrolet Express Owner Manual - 2011 5-42 Black plate (42,1) Instruments and Controls Vehicle Personalization To change customization preferences, use the following procedure. This vehicle may have customization capabilities that allow you to program certain features to one preferred setting. Customization features can only be programmed to one setting on the vehicle and cannot be programmed to a preferred setting for two different drivers.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Instruments and Controls 5-43 LANGUAGE AUTO DOOR LOCK AUTO DOOR UNLOCK This feature allows you to select the language in which the DIC messages will appear. This feature allows you to select when the doors will automatically lock. Press U until the LANGUAGE screen appears on the DIC display. Press V once to access the settings for this feature.
Chevrolet Express Owner Manual - 2011 5-44 Black plate (44,1) Instruments and Controls ALL IN PARK (default): All of the doors will unlock when the vehicle is shifted into P (Park). NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press V while the desired setting is displayed on the DIC. REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry (RKE) transmitter.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Instruments and Controls Press U until REMOTE DOOR UNLOCK appears on the DIC display. Press V once to access the settings for this feature. Then press U to scroll through the following settings: LIGHTS OFF: The exterior lamps will not flash when you press K on the RKE transmitter. LIGHTS ON (default): The exterior lamps will flash when you press K on the RKE transmitter. NO CHANGE: No change will be made to this feature.
Chevrolet Express Owner Manual - 2011 5-46 Black plate (46,1) Instruments and Controls NO CHANGE: No change will be made to this feature. The current setting will remain. To select a setting, press V while the desired setting is displayed on the DIC. APPROACH LIGHTING This feature allows you to select whether or not to have the exterior lamps turn on briefly during low light periods after unlocking the vehicle using the Remote Keyless Entry (RKE) transmitter.
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Instruments and Controls FACTORY SETTINGS EXIT FEATURE SETTINGS This feature allows you to set all of the customization features back to their factory default settings. This feature allows you to exit the feature settings menu. Press U until FACTORY SETTINGS appears on the DIC display. Press V once to access the settings for this feature.
Chevrolet Express Owner Manual - 2011 5-48 Black plate (48,1) Instruments and Controls 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Lighting Lighting Exterior Lighting Exterior Lamp Controls . . . . . . . . Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . . Flash-to-Pass . . . . . . . . . . . . . . . . . Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . Automatic Headlamp System . . . . . . . . . . . . . . . . . . . . . . Hazard Warning Flashers . . . . .
Chevrolet Express Owner Manual - 2011 6-2 Black plate (2,1) Lighting 2 (Headlamps): Turns on the headlamps together with the following lamps listed below. . Parking Lamps . Instrument Panel Lights . Taillamps . License Plate Lamps If the headlamps are turned on while the vehicle is on, the headlamps turn off automatically 10 minutes after the ignition is turned off. If the headlamps are turned on while the vehicle is off, the headlamps will continue to stay on.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Lighting Headlamp High/ Low-Beam Changer 2 3 (Headlamp High/Low‐Beam Changer): Pull the turn signal lever all the way toward you to change the headlamps from low to high beam. Then release it. Flash-to-Pass This feature is used to signal to the vehicle ahead that you want to pass. If the headlamps are off or in the low‐beam position, pull the turn signal lever toward you to momentarily switch to high‐beams.
Chevrolet Express Owner Manual - 2011 6-4 Black plate (4,1) Lighting Automatic Headlamp System When it is dark enough outside and the headlamp switch is in AUTO, the automatic headlamp system turns on the headlamps, along with the taillamps, sidemarker, parking lamps, roof marker lamps, and the instrument panel lights. The radio lights will also be dim. To turn off the automatic headlamp system, turn the exterior lamps switch to the off position and then release.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Lighting Hazard Warning Flashers Turn and Lane-Change Signals 6-5 The lever returns to its starting position when released. If after signaling a turn or lane change the arrow flashes rapidly or does not come on, a signal bulb may be burned out. Have the bulbs replaced. If the bulb is not burned out, check the fuse. See Fuses and Circuit Breakers on page 10‑45.
Chevrolet Express Owner Manual - 2011 6-6 Black plate (6,1) Lighting Interior Lighting Dome Lamps Dome Lamp Override Instrument Panel Illumination Control The dome lamps come on when any door is opened. They turn off after all the doors are closed. The DOME OFF E button is located above the instrument panel brightness knob. The knob for this feature is located to the left of the steering column.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Lighting E DOME OFF: Press this button in and the dome lamps remain off when a door is opened. Press the button again to return it to the extended position so that the dome lamps come on when a door is opened. Reading Lamps For vehicles with reading lamps, press the button located next to each lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps cannot be adjusted.
Chevrolet Express Owner Manual - 2011 6-8 Black plate (8,1) Lighting A high electrical load occurs when several of the following are on, such as: headlamps, high beams, fog lamps, rear window defogger, climate control fan at high speed, heated seats, engine cooling fans, trailer loads, and loads plugged into accessory power outlets. EPM works to prevent excessive discharge of the battery. It does this by balancing the generator's output and the vehicle's electrical needs.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Infotainment System Infotainment System Audio Players CD Player . . . . . . . . . . . . . . . . . . . 7-13 Auxiliary Devices . . . . . . . . . . . . 7-19 Phone Introduction Infotainment . . . . . . . . . . . . . . . . . . . 7-1 Theft-Deterrent Feature . . . . . . . 7-2 Operation . . . . . . . . . . . . . . . . . . . . . 7-3 Radio AM-FM Radio . . . . . . . . . . . . . . . . . 7-8 Satellite Radio . . . . . . . . . . . . . . . 7-10 Radio Reception .
Chevrolet Express Owner Manual - 2011 7-2 Black plate (2,1) Infotainment System To minimize taking your eyes off the road while driving, do the following while the vehicle is parked: . Become familiar with the operation and controls of the audio system. . Set up the tone, speaker adjustments, and preset radio stations. For more information, see Defensive Driving on page 9‑2. Notice: Contact your dealer before adding any equipment.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Infotainment System Operation AM-FM Radio 7-3
Chevrolet Express Owner Manual - 2011 7-4 Black plate (4,1) Infotainment System 4 (Information) (AM-FM Radio and AM-FM Radio with CD): Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as: Channel, Song, Artist, and CAT (category) can display.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Infotainment System Speed Compensated Volume (SCV): Radios with Speed Compensated Volume (SCV) automatically adjust the radio volume to compensate for road and wind noise as the vehicles speed changes while driving, so that the volume level stays consistent. To activate SCV: 1. Set the radio volume to the desired level. 2. Press the MENU button to display the radio setup menu. 3.
Chevrolet Express Owner Manual - 2011 7-6 Infotainment System 3. Adjust the setting by doing one of the following: . Black plate (6,1) Turn the f knob clockwise or counterclockwise. . Press the ¨ SEEK, or © SEEK. . Press the \ FWD, or s REV. If a station's frequency is weak or if there is static, decrease the treble. To quickly adjust bass, midrange, or treble to the middle position, press the softkey positioned under the BASS, MID, or TREB tab for more than two seconds.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Infotainment System Adjusting the Speakers (Balance/Fade) (All Except AM-FM Radio and Radio with CD) BAL/FADE (Balance/Fade): To adjust the balance or fade: 1. Press the f knob until the speaker control tabs display. 2. Highlight the desired speaker control tab by doing one of the following: f knob. . Press the . Press the softkey under the desired tab. 3. Adjust the setting by doing one of the following: .
Chevrolet Express Owner Manual - 2011 7-8 Black plate (8,1) Infotainment System Radio Finding a Station AM-FM Radio BAND: Press to switch between FM1, FM2, AM and XM. The selection displays. Radio Data System (RDS) The Radio may have a Radio Data System (RDS). The RDS feature is available for use only on FM stations that broadcast RDS information. This system relies upon receiving specific information from these stations and only works when the information is available.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Infotainment System 7-9 4. Press and hold one of the six numbered softkeys for three seconds until a beep sounds. When that softkey is pressed and released, the station that was set, returns. Press the FAV button to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM and FM stations. The number of favorites pages can be setup using the MENU button.
Chevrolet Express Owner Manual - 2011 7-10 Black plate (10,1) Infotainment System Satellite Radio Finding a Category (CAT) Station CAT (Category): The CAT button is used to find XM™ stations while the radio is in the XM™ mode. XM™ is a satellite radio service that is based in the United States and Canada only. Finding a Station BAND: Press to switch between FM1, FM2, AM, and XM. The selection displays. f (Tune): Turn clockwise or counterclockwise to increase or decrease the station frequency.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Infotainment System Storing a Radio Station as a Favorite Drivers are encouraged to set up their radio station favorites while the vehicle is parked. Tune to favorite stations using the presets, favorites button, and steering wheel controls, if the vehicle has this feature. See Defensive Driving on page 9‑2.
Chevrolet Express Owner Manual - 2011 7-12 Black plate (12,1) Infotainment System Radio Reception FM Stereo Frequency interference and static can occur during normal radio reception if items such as cell phone chargers, vehicle convenience accessories, and external electronic devices are plugged into the accessory power outlet. If there is interference or static, unplug the item from the accessory power outlet.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Infotainment System Audio Players CD Player Care of the CD Player Do not add any label to a CD. It could get caught in the CD. If a CD is recorded on a personal computer and a description label is needed, try labeling the top of the recorded CD with a marking pen. The use of CD lens cleaners is not advised, due to the risk of contaminating the lens of the CD optics with lubricants internal to the CD player mechanism.
Chevrolet Express Owner Manual - 2011 7-14 Black plate (14,1) Infotainment System Playing a CD If the ignition or radio is turned off with a CD in the player, it stays in the player. When the ignition or radio is turned on, the CD starts playing where it stopped, if it was the last selected audio source. When a CD is inserted, the CD symbol displays on the left side of the radio display. As each new track starts to play, the track number displays.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Infotainment System RDM (Random): Press to listen to tracks in random, rather than sequential order. To use random, do one of the following: For the AM-FM Radio with CD: 1. Press the RDM button until the random icon displays. 2. Press the RDM button again until the random icon disappears from the display. For the Radio with CD (MP3) and Radio with USB and CD (MP3): 1. Press the softkey positioned under the RDM tab until Random Current Disc displays.
Chevrolet Express Owner Manual - 2011 7-16 Black plate (16,1) Infotainment System Empty Folder Folders that do not contain files are skipped, and the player advances to the next folder that contains files. When the last track of the last folder has played, play continues from the first track of the first folder. Order of Play File System and Naming Compressed audio files are accessed in the following order: The song name that displays is the song name that is contained in the ID3 tag.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Infotainment System Playing an MP3 4 (Information): Press to display additional text information related to the current song. If information is available, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, NO INFO displays. f (Tune): Turn to select MP3's on the CD currently playing.
Chevrolet Express Owner Manual - 2011 7-18 Black plate (18,1) Infotainment System To change from playback by artist to playback by album: 1. Press the softkey located below the Sort By tab. 2. Press one of the softkeys below the Album tab from the sort screen. 3. Press the softkey below the Back tab to return to the main music navigator screen. The album name displays on the second line between the arrows, and songs from the current album begin to play.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Infotainment System Auxiliary Devices Using the Auxiliary Input Jack Radios with an auxiliary input jack located on the lower right side of the faceplate can connect to an external audio device such as an iPod®, MP3 player, or CD player, for use as another source for audio listening. This input jack is not an audio output; do not plug headphones into the front auxiliary input jack.
Chevrolet Express Owner Manual - 2011 7-20 Black plate (20,1) Infotainment System Using the USB Port USB‐Supported Devices Radios with a USB port can control a USB storage device or an iPod® using the radio buttons and knobs. See “Playing an MP3” in CD Player on page 7‑13 for information about how to connect and control a USB storage device or an iPod. . USB flash drive USB‐Supported File and Folder Structure . Portable USB hard drive The radio supports: .
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Infotainment System To connect an iPod, connect one end of the USB cable that came with the iPod to the iPod’s dock connector and connect the other end to the USB port located in the center console or on the instrument panel. If the vehicle is on and the USB connection works, “OK to disconnect” and a GM logo may appear on the iPod, and iPod appears on the radio display. The iPod music appears on the radio’s display and begins playing.
Chevrolet Express Owner Manual - 2011 7-22 Black plate (22,1) Infotainment System j (Pause): Press the softkey below j to pause the track. The tab appears raised when pause is being used. Press the softkey below j again to resume playback. Back: Press the softkey below the back tab to go back to the main display screen on an iPod, or the root directory on a USB storage device. c (Folder View): Press the softkey below c to view the contents of the current folder on the USB drive.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Infotainment System 4. Turn f to scroll through the folders or files in the selected menu. Repeat Functionality To use Repeat: 5. Press f to select the desired file to be played. Press the softkey below " or ' to select between Repeat All and Repeat Track. To skip through large lists, the five softkeys can be used to navigate in the following order: " (Repeat All): Press the softkey below " to repeat all tracks. The .
Chevrolet Express Owner Manual - 2011 7-24 Black plate (24,1) Infotainment System Phone . Pair cell phone(s) to the vehicle. The system may not work with all cell phones. See “Pairing” in this section for more information. . If the cell phone has voice dialing capability, learn to use that feature to access the address book or contact list. See “Voice Pass-Thru” in this section for more information. . See “Storing and Deleting Phone Numbers” in this section for more information.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Infotainment System When to Speak: A short tone sounds after the system responds indicating when it is waiting for a voice command. Wait until the tone and then speak. How to Speak: Speak clearly in a calm and natural voice. Audio System When using the in‐vehicle Bluetooth system, sound comes through the vehicle's front audio system speakers and overrides the audio system. Use the audio system volume knob, during a call, to change the volume level.
Chevrolet Express Owner Manual - 2011 7-26 Black plate (26,1) Infotainment System Pairing a Phone 1. Press and hold two seconds. b / g for 2. Say “Bluetooth.” 3. Say “Pair.” The system responds with instructions and a four‐digit Personal Identification Number (PIN). The PIN is used in Step 5. 4. Start the pairing process on the cell phone that you want to pair. For help with this process, see the cell phone manufacturer's user guide. 5.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Infotainment System Deleting a Paired Phone Connecting to a Different Phone If the phone name you want to delete is unknown, see “Listing All Paired and Connected Phones.” To connect to a different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all the available cell phones were paired. Depending on which cell phone you want to connect to, you may have to use this command several times. 1.
Chevrolet Express Owner Manual - 2011 7-28 Black plate (28,1) Infotainment System Using the “Store” Command 1. Press and hold two seconds. b / g for 2. Say “Store.” 3. Say the phone number or group of numbers you want to store all at once with no pauses, then follow the directions given by the system to save a name tag for this number. Using the “Digit Store” Command 3. Say each digit, one at a time, that you want to store.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Infotainment System Digit Dial: This command allows a phone number to be dialed by entering the digits one at a time. Re‐dial: This command is used to dial the last number used on the cell phone. Using the “Dial” or “Call” Command 1. Press and hold two seconds. b / g for 2. Say “Dial” or “Call.” 3. Say the entire number without pausing, or say the name tag. Once connected, the person called will be heard through the audio speakers.
Chevrolet Express Owner Manual - 2011 7-30 Infotainment System Call Waiting Call waiting must be supported on the cell phone and enabled by the wireless service carrier. . . Black plate (30,1) Press b / g to answer an incoming call when another call is active. The original call is placed on hold. Press b / g again to return to the original call. . To ignore the incoming call, no action is required. . Press c / x to disconnect the current call and switch to the call on hold. Three‐Way Calling 2.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Infotainment System Transferring Audio to the Bluetooth System from a Cell Phone 3. Say “Voice.” The system responds “OK, accessing .” During a call with the audio on the cell phone, press b / g. The audio transfers to the vehicle. If the audio does not transfer to the vehicle, use the audio transfer feature on the cell phone. See your cell phone manufacturer's user guide for more information.
Chevrolet Express Owner Manual - 2011 7-32 Black plate (32,1) Infotainment System 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems The heating, cooling, and ventilation for the vehicle can be controlled with this system. Climate Control Systems . . . . . . 8-1 Rear Heating System . . . . . . . . . 8-5 Rear Climate Control System . . . . . . . . . . . . . . . . . . . . . . 8-6 Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-8 Vehicles Without Air Conditioning A.
Chevrolet Express Owner Manual - 2011 8-2 Black plate (2,1) Climate Controls Temperature Control: Turn the knob clockwise or counterclockwise to increase or decrease the temperature inside the vehicle. Air Delivery Mode Control: Turn the knob clockwise or counterclockwise to change the current airflow mode. H (Vent): Air is directed to the instrument panel outlets. ) (Bi-Level): Air is divided between the instrument panel and floor outlets, with some air directed toward the windshield.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Climate Controls 8-3 On hot days, open the windows to let hot inside air escape; then close them. This helps to reduce the time needed for the vehicle to cool down and the system operates more efficiently. # (Air Conditioning): Cools and dehumidifies the air inside of the vehicle. Vehicles With Air Conditioning A. Fan Control C. Air Delivery Mode Control B. Temperature Control D.
Chevrolet Express Owner Manual - 2011 8-4 Black plate (4,1) Climate Controls Rear Window Defogger For vehicles with a rear window defogger, a warming grid is used to remove fog or frost from the rear window. It only works when the ignition is in ON/RUN. < (Rear Window Defogger): Press to turn the rear window defogger on or off. The rear window defogger turns off several minutes after the button is pressed. If turned on again, the defogger will run for several more minutes before turning off.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Climate Controls 8-5 Rear Heating System Q (High): For vehicles with a rear heating system, it lets you adjust the amount of air flowing into the rear of the vehicle, from the front-seating area. This feature works with the main climate-control system in the vehicle. c (Medium): This position supplies half the amount of heat to the rear‐seating area. This position supplies the most amount of heat to the rear-seating area.
Chevrolet Express Owner Manual - 2011 8-6 Black plate (6,1) Climate Controls Rear Climate Control System For vehicles with a rear heating and air-conditioning system, it maintains the temperature, fan speed and air delivery for the rear-seat passengers only. It also works with the main climate-control system in the vehicle. Front Climate Control Panel A. Fan Control B. Air Delivery Mode Control C. Temperature Control Use this control panel to maintain a separate temperature setting.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Climate Controls 8-7 AUX (Auxiliary): Turn the fan knob on the front climate control panel to AUX to let rear seat passengers use the control panel in the rear seating area. This disables the front control panel. To return control to the front panel, move the fan knob out of AUX. 9 : Turns the system off. 9 (Fan Control): Turn clockwise Rear Climate Control Panel A. Fan Control B. Air Delivery Mode Control C.
Chevrolet Express Owner Manual - 2011 8-8 Black plate (8,1) Climate Controls Air Delivery Mode Control: Turn clockwise or counterclockwise to change the direction of the airflow in the rear seating area. Be sure to keep the area under the front seats clear of any objects so that the air inside of the vehicle can circulate effectively. To change the current mode, select one of the following: For information on how to use the main climate control system, see Climate Control Systems on page 8‑1.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Driving and Operating Driving and Operating Shifting Into Park . . . . . . . . . . . . 9-22 Shifting out of Park . . . . . . . . . . 9-23 Parking over Things That Burn . . . . . . . . . . . . . . . . . . 9-23 Engine Exhaust Driving Information Defensive Driving . . . . . . . . . . . . . 9-2 Drunk Driving . . . . . . . . . . . . . . . . . 9-2 Control of a Vehicle . . . . . . . . . . . 9-3 Braking . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 9-2 Black plate (2,1) Driving and Operating Driving Information Defensive Driving Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3‑8. { WARNING Assume that other road users (pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready. In addition: .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Driving and Operating Medical research shows that alcohol in a person's system can make crash injuries worse, especially injuries to the brain, spinal cord, or heart. This means that when anyone who has been drinking — driver or passenger — is in a crash, that person's chance of being killed or permanently disabled is higher than if the person had not been drinking.
Chevrolet Express Owner Manual - 2011 9-4 Black plate (4,1) Driving and Operating If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. If the brakes are pumped, the pedal could get harder to push down. If the engine stops, there will still be some power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Driving and Operating collision. Then steer around the problem, to the left or right depending on the space available. The fact that such emergency situations are always possible is a good reason to practice defensive driving at all times and wear safety belts properly. Off-Road Recovery The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. An emergency like this requires close attention and a quick decision.
Chevrolet Express Owner Manual - 2011 9-6 Black plate (6,1) Driving and Operating Skidding In a skid, a driver can lose control of the vehicle. Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible. The three types of skids correspond to the vehicle's three control systems. In the braking skid, the wheels are not rolling.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Driving and Operating WARNING (Continued) If this happens, you and other vehicle occupants could drown. Do not ignore police warnings and be very cautious about trying to drive through flowing water. Hydroplaning Hydroplaning is dangerous. Water can build up under the vehicle's tires so they actually ride on the water. This can happen if the road is wet enough and you are going fast enough.
Chevrolet Express Owner Manual - 2011 9-8 Black plate (8,1) Driving and Operating Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: . Keep the vehicle serviced and in good shape. . Check all fluid levels and brakes, tires, cooling system, and transmission. . Shift to a lower gear when going down steep or long hills.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Driving and Operating Winter Driving Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in even less traction. Avoid driving on wet ice or in freezing rain until roads can be treated with salt or sand. Drive with caution, whatever the condition. Accelerate gently so traction is not lost.
Chevrolet Express Owner Manual - 2011 9-10 Black plate (10,1) Driving and Operating { WARNING Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. If the vehicle is stuck in the snow: .
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Driving and Operating If it takes some time for help to arrive, now and then when you run the engine, push the accelerator pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel. If the Vehicle Is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow.
Chevrolet Express Owner Manual - 2011 9-12 Black plate (12,1) Driving and Operating Vehicle Load Limits It is very important to know how much weight the vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed options. Two labels on the vehicle show how much weight it was designed to carry, the Tire and Loading Information label and the Certification/Tire label. WARNING (Continued) vehicle handles.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Driving and Operating the front and rear axle. See “Certification/Tire Label” later in this section. Steps for Determining Correct Load Limit 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs” on your vehicle's placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle. 3.
Chevrolet Express Owner Manual - 2011 9-14 Black plate (14,1) Driving and Operating Refer to the vehicle tire and loading information label for specific information about the vehicle's capacity weight and seating positions. The combined weight of the driver, passengers, and cargo should never exceed the vehicle capacity weight. Example 2 Example 3 A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) A. Maximum Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs) B.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Driving and Operating Certification/Tire Label A vehicle specific Certification/ Tire label is found on the rear edge of the driver door. The label shows the size of the vehicle's original tires and the inflation pressures needed to obtain the gross weight capacity of the vehicle. This is called Gross Vehicle Weight Rating (GVWR). The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo.
Chevrolet Express Owner Manual - 2011 9-16 Black plate (16,1) Driving and Operating { WARNING Things you put inside the vehicle can strike and injure people in a sudden stop or turn, or in a crash. . Put things in the cargo area of the vehicle. Try to spread the weight evenly. . Never stack heavier things, like suitcases, inside the vehicle so that some of them are above the tops of the seats. . Do not leave an unsecured child restraint in the vehicle. (Continued) . .
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Driving and Operating . . Avoid making hard stops for the first 322 km (200 miles) or so. During this time the new brake linings are not yet broken in. Hard stops with new linings can mean premature wear and earlier replacement. Follow this breaking-in guideline every time you get new brake linings. Do not tow a trailer during break-in. See Trailer Towing on page 9‑48 for the trailer towing capabilities of the vehicle and more information.
Chevrolet Express Owner Manual - 2011 9-18 Black plate (18,1) Driving and Operating 3. Come to a complete stop, shift to P (Park), and turn the ignition to LOCK/OFF. On vehicles with an automatic transmission, the shift lever must be in P (Park) to turn the ignition switch to the LOCK/OFF position. 4. Set the parking brake. See Parking Brake on page 9‑34. { WARNING Turning off the vehicle while moving may cause loss of power assist in the brake and steering systems and disable the airbags.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Driving and Operating Operate the engine and transmission gently to allow the oil to warm up and lubricate all moving parts. The vehicle has a Computer-Controlled Cranking System. This feature assists in starting the engine and protects components. If the ignition key is turned to the START position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the vehicle starts.
Chevrolet Express Owner Manual - 2011 9-20 Black plate (20,1) Driving and Operating Fast Idle System If the vehicle has this feature it is available only with cruise control. The manual fast idle switch is operated using the cruise control buttons located on the left hand side of the steering wheel. This system can be used to increase engine idle speed whenever the following conditions are met: When the fast idle is active the Driver Information Center (DIC) will display “FAST IDLE ON.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Driving and Operating To Use the Engine Coolant Heater 1. Turn off the engine. 2. Open the hood and unwrap the electrical cord. The cord for the engine coolant heater is located on the driver side of the engine compartment and is attached to the hose for the power steering reservoir. 3. Plug it into a normal, grounded 110-volt AC outlet. { WARNING Plugging the cord into an ungrounded outlet could cause an electrical shock.
Chevrolet Express Owner Manual - 2011 9-22 Black plate (22,1) Driving and Operating Shifting Into Park { WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, use the steps that follow.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Driving and Operating If torque lock does occur, you may need to have another vehicle push yours a little uphill to take some of the pressure from the parking pawl in the transmission, so you can pull the shift lever out of P (Park). Shifting out of Park The vehicle has an automatic transmission shift lock control system. You have to fully apply the brakes before you can shift from P (Park) when the ignition is in ON/RUN or ACC/ACCESSORY.
Chevrolet Express Owner Manual - 2011 9-24 Black plate (24,1) Driving and Operating Engine Exhaust { WARNING Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if: . The vehicle idles in areas with poor ventilation (parking garages, tunnels, deep snow that may block underbody airflow or tail pipes). . The exhaust smells or sounds strange or different. .
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Driving and Operating { WARNING It can be dangerous to get out of the vehicle if the automatic transmission shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running unless you have to. If you have left the engine running, the vehicle can move suddenly. You or others could be injured.
Chevrolet Express Owner Manual - 2011 9-26 Black plate (26,1) Driving and Operating . R (Reverse): Use this gear to back up. WARNING (Continued) Notice: Shifting to R (Reverse) while the vehicle is moving forward could damage the transmission. The repairs would not be covered by the vehicle warranty. Shift to R (Reverse) only after the vehicle is stopped. To rock the vehicle back and forth to get out of snow, ice, or sand without damaging the transmission, see If the Vehicle Is Stuck on page 9‑11.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Driving and Operating If the shift stabilization feature determines that a current vehicle speed cannot be maintained, the transmission does not upshift and instead holds the current gear. In some cases, this could appear to be a delayed shift, however the transmission is operating normally. The transmission uses adaptive shift controls.
Chevrolet Express Owner Manual - 2011 9-28 Black plate (28,1) Driving and Operating 1 (First): This position reduces vehicle speed without using the brakes. You can use it for major/ severe downgrades where the vehicle would otherwise accelerate due to steepness of grade. When you shift to 1 (First) it provides the lowest gear appropriate to current road speed and continues to downshift as the vehicle slows, eventually downshifting to 1 (First) gear.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Driving and Operating If you cannot shift out of P (Park), ease pressure on the shift lever and push the shift lever all the way into P (Park) as you maintain brake application. Then move the shift lever into another gear. See Shifting out of Park on page 9‑23. R (Reverse): Use this gear to back up. Notice: Shifting to R (Reverse) while the vehicle is moving forward could damage the transmission.
Chevrolet Express Owner Manual - 2011 9-30 Black plate (30,1) Driving and Operating You should use 3 (Third) (or a lower gear as needed) when towing a trailer to minimize heat build-up and extend the life of the transmission. 2 (Second): This position reduces vehicle speed even more than 3 (Third) without using the brakes. You can use 2 (Second) on hills. It can help control vehicle speed as you go down steep mountain roads, but then you would also want to use the brakes off and on.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Driving and Operating Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9‑31. Tow/Haul Mode While using Range Selection Mode, Cruise Control and the Tow/Haul Mode can be used. Notice: Spinning the tires or holding the vehicle in one place on a hill using only the accelerator pedal may damage the transmission. The repair will not be covered by the vehicle warranty. If you are stuck, do not spin the tires.
Chevrolet Express Owner Manual - 2011 9-32 Black plate (32,1) Driving and Operating Grade Braking is only active while the Tow/Haul Mode is selected and you are not in the Range Selection Mode. See “Tow/Haul Mode” listed previously and Manual Mode on page 9‑30 for more information on the Range Selection Mode.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Driving and Operating Brakes Antilock Brake System (ABS) This vehicle has the Antilock Brake System (ABS), an advanced electronic braking system that helps prevent a braking skid. When the engine is started and the vehicle begins to drive away, ABS checks itself. A momentary motor or clicking noise might be heard while this test is going on, and it might even be noticed that the brake pedal moves a little. This is normal.
Chevrolet Express Owner Manual - 2011 9-34 Black plate (34,1) Driving and Operating Parking Brake To release the parking brake, hold the regular brake pedal down. Pull the handle, located just above the parking brake pedal, with the parking brake symbol, to release the parking brake. If the ignition is on when the parking brake is released, the brake system warning light will go off. To set the parking brake, hold the regular brake pedal, then push down the parking brake pedal.
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Driving and Operating The system should initialize before the vehicle reaches 32 km/h (20 mph). In some cases, it may take approximately 3.2 km (2 mi) of driving before the system initializes. The StabiliTrak light comes on the instrument panel cluster when the system is turned off or requires service. Press the StabiliTrak button once to turn off the Traction Control System (TCS).
Chevrolet Express Owner Manual - 2011 9-36 Black plate (36,1) Driving and Operating StabiliTrak System Operation The StabiliTrak system is normally on, except when the system is initializing or has been disabled with the StabiliTrak button. The StabiliTrak system will automatically activate to assist the driver in maintaining vehicle directional control in most driving conditions.
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Driving and Operating Cruise Control { WARNING Cruise control can be dangerous where you cannot drive safely at a steady speed. So, do not use the cruise control on winding roads or in heavy traffic. Cruise control can be dangerous on slippery roads. On such roads, fast changes in tire traction can cause excessive wheel slip, and you could lose control. Do not use cruise control on slippery roads.
Chevrolet Express Owner Manual - 2011 9-38 Black plate (38,1) Driving and Operating Setting Cruise Control Resuming a Set Speed If the cruise button is on when not in use, it could get bumped and go into cruise when not desired. Keep the cruise control switch off when cruise is not being used. If the cruise control is set at a desired speed and then the brakes are applied, the cruise control is disengaged without erasing the set speed from memory.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Driving and Operating When going up steep hills, you might have to step on the accelerator pedal to maintain the vehicle speed. When going downhill, you might have to brake or shift to a lower gear to keep the vehicle speed down. When the brakes are applied the cruise control is disengaged. Fuel Ending Cruise Control Use of the recommended fuel is an important part of the proper maintenance of this vehicle.
Chevrolet Express Owner Manual - 2011 9-40 Black plate (40,1) Driving and Operating Recommended Fuel Use regular unleaded gasoline with a posted octane rating of 87 or higher. If the octane rating is less than 87, an audible knocking noise, commonly referred to as spark knock, might be heard when driving. If this occurs, use a gasoline rated at 87 octane or higher as soon as possible. If heavy knocking is heard when using gasoline rated at 87 octane or higher, the engine needs service.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Driving and Operating Agency regulations. To help keep fuel injectors and intake valves clean and avoid problems due to dirty injectors or valves, look for gasoline that is advertised as TOP TIER Detergent Gasoline. Look for the TOP TIER label on the fuel pump to ensure gasoline meets enhanced detergency standards developed by the auto companies. A list of marketers providing TOP TIER Detergent Gasoline can be found at www.toptiergas.com.
Chevrolet Express Owner Manual - 2011 9-42 Black plate (42,1) Driving and Operating Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9‑40. We encourage the use of E85 in vehicles that are designed to use it.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Driving and Operating Notice: This vehicle was not designed for fuel that contains methanol. Do not use fuel containing methanol. It can corrode metal parts in the fuel system and also damage plastic and rubber parts. That damage would not be covered under the vehicle warranty. Filling the Tank WARNING (Continued) Do not leave the fuel pump unattended when refueling the vehicle. This is against the law in some places.
Chevrolet Express Owner Manual - 2011 9-44 Black plate (44,1) Driving and Operating Be careful not to spill fuel. Do not top off or overfill the tank and wait a few seconds after you have finished pumping before removing the nozzle. Clean fuel from painted surfaces as soon as possible. See Exterior Care on page 10‑96. When replacing the fuel cap, turn it clockwise until it clicks. Make sure the cap is fully installed.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Driving and Operating Towing General Towing Information Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for towing a trailer. vehicle such as a motor home, see Recreational Vehicle Towing on page 10‑93. . . . For information on driving while towing a trailer, see “Driving Characteristics and Towing Tips.
Chevrolet Express Owner Manual - 2011 9-46 Black plate (46,1) Driving and Operating Driving with a Trailer { WARNING When towing a trailer, exhaust gases may collect at the rear of the vehicle and enter if the liftgate, trunk/hatch, or rear-most window is open. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. To maximize safety when towing a trailer: .
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Driving and Operating Passing More passing distance is needed when towing a trailer. Because the rig is longer, it is necessary to go much farther beyond the passed vehicle before returning to the lane. Backing Up Hold the bottom of the steering wheel with one hand. Then, to move the trailer to the left, move that hand to the left. To move the trailer to the right, move your hand to the right.
Chevrolet Express Owner Manual - 2011 9-48 Black plate (48,1) Driving and Operating Parking on Hills { WARNING Parking the vehicle on a hill with the trailer attached can be dangerous. If something goes wrong, the rig could start to move. People can be injured, and both the vehicle and the trailer can be damaged. When possible, always park the rig on a flat surface. If parking the rig on a hill: 1. Press the brake pedal, but do not shift the transmission into P (Park) yet.
Chevrolet Express Owner Manual - 2011 Black plate (49,1) Driving and Operating WARNING (Continued) The vehicle may also be damaged; the resulting repairs would not be covered by the vehicle warranty. Pull a trailer only if all the steps in this section have been followed. Ask your dealer for advice and information about towing a trailer with the vehicle. Notice: Pulling a trailer improperly can damage the vehicle and result in costly repairs not covered by the vehicle warranty.
Chevrolet Express Owner Manual - 2011 9-50 Black plate (50,1) Driving and Operating Vehicle Axle Ratio Maximum Trailer Weight GCWR* 4.3L V6 3.42 1 950 kg (4,300 lbs) 4 309 kg (9,500 lbs) 5.3L V8 3.42 3.73 3 084 kg (6,800 lbs) 5 443 kg (12,000 lbs) 3.42 2 948 kg (6,500 lbs) 5 443 kg (12,000 lbs) 3.73 2 812 kg (6,200 lbs) 5 443 kg (12,000 lbs) 3.73 2 722 kg (6,000 lbs) 5 443 kg (12,000 lbs) G1500 Cargo Van 2WD H1500 Cargo Van AWD 5.3L V8 G1500 Passenger Van 2WD 5.
Chevrolet Express Owner Manual - 2011 Black plate (51,1) Driving and Operating Vehicle Axle Ratio Maximum Trailer Weight GCWR* 9-51 G2500 Passenger Van 2WD Short Wheelbase 4.8L V8 3.42 3 039 kg (6,700 lbs) 5 897 kg (13,000 lbs) 6.0L V8 3.42 4 445 kg (9,800 lbs) 7 257 kg (16,000 lbs) G3500 Cargo Van 2WD Short Wheelbase 4.8L V8 3.42 3 357 kg (7,400 lbs) 5 897 kg (13,000 lbs) 6.0L V8 3.42 4 536 kg (10,000 lbs) 7 257 kg (16,000 lbs) G3500 Cargo Van 2WD Long Wheelbase 4.8L V8 3.
Chevrolet Express Owner Manual - 2011 9-52 Black plate (52,1) Driving and Operating Ask your dealer for our trailering information or advice, or write us at our Customer Assistance Offices. See Customer Assistance Offices (U.S. and Canada) on page 13‑5 or Customer Assistance Offices (Mexico) on page 13‑6 for more information. See Vehicle Load Limits on page 9‑12 for more information about the vehicle's maximum load capacity.
Chevrolet Express Owner Manual - 2011 Black plate (53,1) Driving and Operating It is important that the vehicle does not exceed any of its ratings — GCWR, GVWR, RGAWR, Maximum Trailer Rating or Tongue Weight. The only way to be sure it is not exceeding any of these ratings is to weigh the vehicle and trailer. Total Weight on the Vehicle's Tires Be sure the vehicle tires are inflated to the upper limit for cold tires.
Chevrolet Express Owner Manual - 2011 9-54 Black plate (54,1) Driving and Operating Will any holes need to be made in the body of the vehicle when a trailer hitch is installed? If using the wiring provided with the factory-installed trailering package, no holes need to be made in the body of the vehicle. However, if an aftermarket hitch is installed, holes may need to be made in the body. If holes are made in the body, then be sure to seal the holes later when the hitch is removed.
Chevrolet Express Owner Manual - 2011 Black plate (55,1) Driving and Operating The seven-wire harness connector contains the following trailer circuits: . Light Green: Back-up Lamps (10A fuse)** The four-wire harness (without connector) contains the following circuits: . Black: Ground Red/White: Battery Feed . White: Ground . . Dark Blue: Trailer Brake Signal . Dark Blue: Trailer Brake Signal . Dark Green: Right Rear Stop and Turn Signal* . Light Blue: CHMSL/Stoplamp Supply Voltage .
Chevrolet Express Owner Manual - 2011 9-56 Black plate (56,1) Driving and Operating Tow/Haul is designed to be most effective when the vehicle and trailer combined weight is at least 75 percent of the vehicle Gross Combined Weight Rating (GCWR). See “Weight of the Trailer” in Trailer Towing on page 9‑48. Tow/Haul is most useful under the following driving conditions: . When pulling a heavy trailer or a large or heavy load through rolling terrain. .
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Vehicle Care Vehicle Care General Information General Information . . . . . . . . . . California Proposition 65 Warning . . . . . . . . . . . . . . . . . California Perchlorate Materials Requirements . . . . Accessories and Modifications . . . . . . . . . . . . . . . 10-2 10-3 10-3 10-3 Vehicle Checks Doing Your Own Service Work . . . . . . . . . . . . . . . 10-4 Hood . . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 10-2 Black plate (2,1) Vehicle Care When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-68 Buying New Tires . . . . . . . . . . . 10-69 Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-71 Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-72 Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-73 Wheel Replacement . . . . . . . . 10-74 Tire Chains . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Vehicle Care California Proposition 65 Warning Accessories and Modifications Most motor vehicles, including this one, contain and/or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Engine exhaust, many parts and systems, many fluids, and some component wear by-products contain and/or emit these chemicals.
Chevrolet Express Owner Manual - 2011 10-4 Vehicle Care Vehicle Checks Doing Your Own Service Work { WARNING You can be injured and the vehicle could be damaged if you try to do service work on a vehicle without knowing enough about it. . . Black plate (4,1) Be sure you have sufficient knowledge, experience, the proper replacement parts, and tools before attempting any vehicle maintenance task. Be sure to use the proper nuts, bolts, and other fasteners.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Vehicle Care 10-5 If the vehicle has an underhood lamp, it will automatically come on and stay on until the hood is closed. Before closing the hood, be sure all of the filler caps are on properly. Then lift the hood to relieve pressure on the hood prop. Remove the hood prop from the slot in the hood and return the prop to its retainer. Let the hood down and close it firmly. 2.
Chevrolet Express Owner Manual - 2011 10-6 Black plate (6,1) Vehicle Care Engine Compartment Overview 4.3 L V6 Engine Shown (4.8 L V8 Engine, 5.3 L V8 Engine and 6.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Vehicle Care A. Battery on page 10‑30. B. Radiator Pressure Cap. See Cooling System on page 10‑19. Engine Oil Dipstick. See “Checking Engine Oil” under Engine Oil on page 10‑7. C. Coolant Recovery Tank. See Cooling System on page 10‑19. G. Engine Air Cleaner/Filter on page 10‑18. D. Automatic Transmission Fluid Dipstick.
Chevrolet Express Owner Manual - 2011 10-8 Black plate (8,1) Vehicle Care Checking Engine Oil It is a good idea to check the engine oil level at each fuel fill. In order to get an accurate reading, the vehicle must be on level ground. The engine oil dipstick handle is a yellow loop. See Engine Compartment Overview on page 10‑6 for the location of the engine oil dipstick. Obtaining an accurate oil level reading is essential: 1.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Vehicle Care This certification mark indicates that the oil has been approved to the dexos specification. This vehicle was filled at the factory with dexos‐approved engine oil. Notice: Use only engine oil that is approved to the dexos specification or an equivalent engine oil of the appropriate viscosity grade. Engine oils approved to the dexos specification will show the dexos symbol on the container.
Chevrolet Express Owner Manual - 2011 10-10 Black plate (10,1) Vehicle Care Cold Temperature Operation: In an area of extreme cold, where the temperature falls below −29°C (−20°F), an SAE 0W-30 oil should be used. An oil of this viscosity grade will provide easier cold starting for the engine at extremely low temperatures. When selecting an oil of the appropriate viscosity grade, be sure to always select an oil that meets the required specification, dexos.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Vehicle Care It is possible that, if driving under the best conditions, the oil life system might indicate that an oil change is not necessary for up to a year. The engine oil and filter must be changed at least once a year and, at this time, the system must be reset. Your dealer has trained service people who will perform this work and reset the system.
Chevrolet Express Owner Manual - 2011 10-12 Black plate (12,1) Vehicle Care How to Check Automatic Transmission Fluid Because this operation can be a little difficult, it may be decided to have this done at the dealer service department. If not taken to the dealer, be sure to follow all the instructions here or a false reading on the dipstick could result. Notice: Too much or too little fluid can damage the transmission.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Vehicle Care Checking the Fluid Level Prepare the vehicle as follows: 10-13 Then, without shutting off the engine, follow these steps: 1. Park the vehicle on a level place. Keep the engine running. 2. With the parking brake applied, place the shift lever in P (Park). 3. With your foot on the brake pedal, move the shift lever through each gear range, pausing for about three seconds in each range. Then, position the shift lever in P (Park).
Chevrolet Express Owner Manual - 2011 10-14 Black plate (14,1) Vehicle Care How to Add Automatic Transmission Fluid Refer to Recommended Fluids and Lubricants on page 11‑8 to determine what kind of transmission fluid to use. Using a funnel, add fluid down the transmission dipstick tube only after checking the transmission fluid while it is hot. A cold check is used only as a reference. If the fluid level is low, add only enough of the proper fluid to bring the level up to the HOT area for a hot check.
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Vehicle Care How to Check Automatic Transmission Fluid Because this operation can be difficult, it is recommended to have this check done at the dealer service department, which can monitor the transmission temperature. The transmission fluid level increases with temperature. To obtain a highly accurate fluid level check, the transmission temperature must be measured.
Chevrolet Express Owner Manual - 2011 10-16 Black plate (16,1) Vehicle Care Checking the Fluid Level Prepare the vehicle as follows: Then, without shutting off the engine: 1. Park the vehicle on a level place. Keep the engine running. 2. With the parking brake applied, place the shift lever in P (Park). 3. With foot on the brake pedal, move the shift lever through each gear range, pausing for about three seconds in each range. When M is reached, move the selector from M1 through M3.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Vehicle Care 4. If the fluid level is in the acceptable range, push the dipstick back in all the way; then flip the handle down to lock the dipstick in place. How to Add Automatic Transmission Fluid Refer to Recommended Fluids and Lubricants on page 11‑8 to determine what kind of transmission fluid to use. A. WARM Range B.
Chevrolet Express Owner Manual - 2011 10-18 Black plate (18,1) Vehicle Care Engine Air Cleaner/Filter If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. When to Inspect the Engine Air Cleaner/Filter To inspect or replace the engine air cleaner/filter, do the following: Inspect the air cleaner/filter at the scheduled maintenance intervals and replace it at the first oil change after each 80 000 km (50,000 mi) interval.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Vehicle Care 10-19 WARNING (Continued) { WARNING The air cleaner not only cleans the air; it helps to stop flames if the engine backfires. Use caution when working on the engine and do not drive with the air cleaner/ filter off. Heater and radiator hoses, and other engine parts, can be very hot. Do not touch them. If you do, you can be burned. Notice: If the air cleaner/filter is off, dirt can easily get into the engine, which could damage it.
Chevrolet Express Owner Manual - 2011 10-20 Black plate (20,1) Vehicle Care Engine Coolant The cooling system in the vehicle is filled with DEX-COOL® engine coolant. This coolant is designed to remain in the vehicle for 5 years or 240 000 km (150,000 mi), whichever occurs first. The following explains the cooling system and how to check and add coolant when it is low. If there is a problem with engine overheating, see Engine Overheating on page 10‑24.
Chevrolet Express Owner Manual - 2011 Black plate (21,1) Vehicle Care Notice: If extra inhibitors and/or additives are used in the vehicle cooling system, the vehicle could be damaged. Use only the proper mixture of the engine coolant listed in this manual for the cooling system. See Recommended Fluids and Lubricants on page 11‑8 for more information. Never dispose of engine coolant by putting it in the trash, pouring it on the ground, or into sewers, streams, or bodies of water.
Chevrolet Express Owner Manual - 2011 10-22 Black plate (22,1) Vehicle Care How to Add Coolant to the Recovery Tank for Gasoline Engines If coolant is needed, add the proper DEX-COOL coolant mixture at the coolant recovery tank. If the vehicle has a diesel engine, see “How to Add Coolant to the Coolant Recovery Tank” under “Van Models” in the Cooling System section of the Duramax diesel supplement for the proper coolant fill procedure.
Chevrolet Express Owner Manual - 2011 Black plate (23,1) Vehicle Care 1. Remove the radiator pressure cap when the cooling system, including the radiator pressure cap and upper radiator hose, is no longer hot. Turn the pressure cap slowly counterclockwise until it first stops. Do not press down while turning the pressure cap. If a hiss is heard, wait for that to stop. A hiss means there is still some pressure left. 2. Keep turning the pressure cap, but now push down as you turn it.
Chevrolet Express Owner Manual - 2011 10-24 Black plate (24,1) Vehicle Care 8. Replace the pressure cap. At any time during this procedure if coolant begins to flow out of the filler neck, reinstall the pressure cap. Notice: If the pressure cap is not tightly installed, coolant loss and possible engine damage may occur. Be sure the cap is properly and tightly secured. Engine Overheating 6. Start the engine and let it run until the upper radiator hose can be felt getting hot.
Chevrolet Express Owner Manual - 2011 Black plate (25,1) Vehicle Care damaged. The costly repairs would not be covered by the vehicle warranty. If Steam is Coming from the Engine Compartment { WARNING Steam from an overheated engine can burn you badly, even if you just open the hood. Stay away from the engine if you see or hear steam coming from it. Just turn it off and get everyone away from the vehicle until it cools down. Wait until there is no sign of steam or coolant before you open the hood.
Chevrolet Express Owner Manual - 2011 10-26 Black plate (26,1) Vehicle Care Engine Fan The vehicle has a clutched engine cooling fan. When the clutch is engaged, the fan spins faster to provide more air to cool the engine. In most everyday driving conditions, the fan is spinning slower and the clutch is not fully engaged. This improves fuel economy and reduces fan noise.
Chevrolet Express Owner Manual - 2011 Black plate (27,1) Vehicle Care What to Use Adding Washer Fluid . Do not mix water with ready-to-use washer fluid. Water can cause the solution to freeze and damage the washer fluid tank and other parts of the washer system. Also, water does not clean as well as washer fluid. Open the cap with the washer symbol on it. Add washer fluid until the tank is full. See Engine Compartment Overview on page 10‑6 for reservoir location. .
Chevrolet Express Owner Manual - 2011 10-28 Black plate (28,1) Vehicle Care Brakes This vehicle has disc brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound can come and go or be heard all the time the vehicle is moving, except when applying the brake pedal firmly. { WARNING The brake wear warning sound means that soon the brakes will not work well. That could lead to a crash.
Chevrolet Express Owner Manual - 2011 Black plate (29,1) Vehicle Care Brake Fluid The brake master cylinder reservoir is filled with DOT 3 brake fluid. See Engine Compartment Overview on page 10‑6 for the location of the reservoir. There are only two reasons why the brake fluid level in the reservoir might go down: . The brake fluid level goes down because of normal brake lining wear. When new linings are installed, the fluid level goes back up. .
Chevrolet Express Owner Manual - 2011 10-30 Black plate (30,1) Vehicle Care After work is done on the brake hydraulic system, make sure the level is above the MIN but not over the MAX mark. Notice . What to Add Use only new DOT 3 brake fluid from a sealed container. See Recommended Fluids and Lubricants on page 11‑8. Always clean the brake fluid reservoir cap and the area around the cap before removing it. This helps keep dirt from entering the reservoir.
Chevrolet Express Owner Manual - 2011 Black plate (31,1) Vehicle Care Vehicle Storage { WARNING Batteries have acid that can burn you and gas that can explode. You can be badly hurt if you are not careful. See Jump Starting on page 10‑88 for tips on working around a battery without getting hurt. Infrequent Usage: Remove the black, negative (−) cable from the battery to keep the battery from running down.
Chevrolet Express Owner Manual - 2011 10-32 Black plate (32,1) Vehicle Care Front Axle What to Use When to Check and Change Lubricant Refer to Recommended Fluids and Lubricants on page 11‑8 to determine what kind of lubricant to use. Refer to the Maintenance Schedule to determine how often to check the lubricant and when to change it. See Scheduled Maintenance on page 11‑3.
Chevrolet Express Owner Manual - 2011 Black plate (33,1) Vehicle Care How to Check Lubricant What to Use Refer to Recommended Fluids and Lubricants on page 11‑8 to determine what kind of lubricant to use. Noise Control System To get an accurate reading, the vehicle should be on a level surface. If you have the 1500 Series, the proper level is from 15 mm (5/8 in) to 40 mm (1 5/8 in) below the bottom of the fill plug hole.
Chevrolet Express Owner Manual - 2011 10-34 Vehicle Care Among those acts presumed to constitute tampering are the acts listed below. Insulation: . Removal of the noise shields or any underhood insulation. Engine: . Black plate (34,1) Removal or rendering engine speed governor, if the vehicle has one, inoperative so as to allow engine speed to exceed manufacturer specifications. Fan and Drive: . Removal of fan clutch, if the vehicle has one, or rendering clutch inoperative. .
Chevrolet Express Owner Manual - 2011 Black plate (35,1) Vehicle Care Automatic Transmission Shift Lock Control Function Check { WARNING When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 9‑34.
Chevrolet Express Owner Manual - 2011 10-36 Black plate (36,1) Vehicle Care Park Brake and P (Park) Mechanism Check { WARNING When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill.
Chevrolet Express Owner Manual - 2011 Black plate (37,1) Vehicle Care 4. To install the new wiper insert, slide the notched end last, into the end with two blade claws. Then slide the insert all the way through the blade claws at the opposite end. 5. 2. Press down on the blade assembly pivot locking tab. Pull down on the blade assembly to release it from the wiper arm hook. 3. The insert has two notches at one end that are locked by bottom claws of the blade assembly.
Chevrolet Express Owner Manual - 2011 10-38 Black plate (38,1) Vehicle Care Headlamps Composite Headlamp A. High‐Beam Headlamp B. Low‐Beam Headlamp To remove the headlamp assembly from the vehicle and access the bulbs: 1. Open the hood. See Hood on page 10‑4 for more information. 2. Remove the two bolts from the headlamp assembly. 5. Disconnect the electrical connector. 3. Lift the headlamp assembly to release the lower tabs from the radiator support. 6.
Chevrolet Express Owner Manual - 2011 Black plate (39,1) Vehicle Care 7. Install the new bulb into the headlamp assembly and connect the electrical connector. 10-39 Sealed‐Beam Headlamp 8. Reverse the steps to reinstall the headlamp assembly. To prevent headlamp vibration and shortened bulb life, be sure to insert the headlamp assembly tabs in the slots at the lower portion of the housing. A. Headlamp retainer screws B. Headlamp retainer C. Sealed‐beam headlamp bulb 1.
Chevrolet Express Owner Manual - 2011 10-40 Black plate (40,1) Vehicle Care Front Turn Signal, Sidemarker, and Parking Lamps To replace the front turn signal, sidemarker, and/or parking lamp bulb(s): 6. Turn the bulb socket clockwise to reinstall it in the lamp assembly. 7. Reinstall the lamp assembly into the grille until the outboard clip snaps into place. Taillamps A. Front Parking and Turn Signal Lamp B. Front Sidemarker Lamp 1.
Chevrolet Express Owner Manual - 2011 Black plate (41,1) Vehicle Care 4. Remove the third nut (C) from the upper outboard side of the lamp. 5. Remove the taillamp assembly from the vehicle. 10-41 7. Remove the bulb by pulling it straight out. 8. Push the new bulb into the socket. 9. Reinstall the bulb socket by turning it clockwise into the lamp assembly. 10. Reverse Steps 1 through 5 to reinstall the taillamp assembly and applique. 2. The third nut (C) is under the applique piece (B) above the lamp.
Chevrolet Express Owner Manual - 2011 10-42 Black plate (42,1) Vehicle Care Center High-Mounted Stoplamp (CHMSL) The Center High-Mounted Stoplamp (CHMSL) is located above the rear doors at the center of the vehicle. To replace a bulb: 2. Remove the CHMSL assembly. License Plate Lamp 3. Turn the bulb socket counterclockwise one quarter turn to remove it from the lamp assembly. To replace one of these bulbs: 4. Pull the old bulb straight out of the socket and push the new bulb into the socket. 5.
Chevrolet Express Owner Manual - 2011 Black plate (43,1) Vehicle Care 1. Remove the screws (C) that secure the license plate bulb assembly (B). 2. Turn the bulb socket (A) counterclockwise and pull the bulb straight out of the socket. 3. Install the new bulb. 4. Reverse steps 1 and 2 to reinstall the license plate bulb assembly.
Chevrolet Express Owner Manual - 2011 10-44 Black plate (44,1) Vehicle Care Electrical System Electrical System Overload The vehicle has fuses and circuit breakers to protect against an electrical system overload. When the current electrical load is too heavy, the circuit breaker opens and closes, protecting the circuit until the current load returns to normal or the problem is fixed. This greatly reduces the chance of circuit overload and fire caused by electrical problems.
Chevrolet Express Owner Manual - 2011 Black plate (45,1) Vehicle Care Windshield Wipers If the wiper motor overheats due to heavy snow or ice, the windshield wipers will stop until the motor cools and will then restart. Although the circuit is protected from electrical overload, overload due to heavy snow or ice may cause wiper linkage damage. Always clear ice and heavy snow from the windshield before using the windshield wipers.
Chevrolet Express Owner Manual - 2011 10-46 Black plate (46,1) Vehicle Care Mini Fuse The vehicle may not be equipped with all of the fuses, relays, and features shown.
Chevrolet Express Owner Manual - 2011 Black plate (47,1) Vehicle Care Mini Fuse Usage 17 Transmission 18 Air Conditioning Compressor 19 Engine Control Module Battery 20 Spare 21 Left Stop/Turn Trailer 22 Spare 23 Spare 24 Fuel Pump 25 Auxiliary Power Outlet 26 Body Control Module 3 10-47 Mini Fuse Usage Mini Fuse 27 Special Equipment Option 35 Fuel Operated Heater Module 28 Airbag 36 Fuel System Control Module Battery 51 Left High‐Beam Headlamp 52 Right High‐Beam Headla
Chevrolet Express Owner Manual - 2011 10-48 Black plate (48,1) Vehicle Care Mini Fuse Usage 58 Body Control Module 2 59 Body Control Module 1 61 Spare 62 Oxygen Sensor 2 (Post), EV Fan (Diesel) 63 Spare 64 Mass Air Flow/ Canister Vent 65 Odd Ignition/ Injectors Mini Fuse 66 Usage Daytime Running Lamps 2 (LOLVL‐V22) (If Equipped) 67 Daytime Running Lamps 1 (UPLVL+V22) (If Equipped) 68 Auxiliary Stop Lamps 69 Spare 70 Spare 71 Fuel Heater Mini Fuse Usage 72 Body Control Modu
Chevrolet Express Owner Manual - 2011 Black plate (49,1) Vehicle Care J‐Case Fuse Usage Relay Usage Relay Usage 1 ABS Motor 15 Run/Crank 48 Fan High 2 ABS Module 37 Spare 49 Powertrain 41 Spare 38 Fuel Pump 50 Spare 42 Trailer Wiring 39 Crank 57 Fan Low 43 Fan High 40 60 Fan Control 44 Starter Solenoid Air Conditioning Compressor 45 Engine Control Module/Powertrain 46 Spare 47 Fan Lo 74 Front Blower 10-49
Chevrolet Express Owner Manual - 2011 10-50 Black plate (50,1) Vehicle Care Floor Console Fuse Block The floor console fuse block is located under the driver seat. The vehicle may not be equipped with all of the fuses, relays, and features shown.
Chevrolet Express Owner Manual - 2011 Black plate (51,1) Vehicle Care Mini‐Fuse F1 Usage Empty F2 Steering Wheel Sensor F3 Auxiliary Parking Lamps (Cut‐Away) F4 Front Park Lamps F5 Trailer Park Lamps F6 Upfitter Park Lamps Mini‐Fuse Usage Mini‐Fuse ® F11 OnStar (If Equipped) F12 Empty 10-51 Usage F21 Remote Function Actuator/Tire Pressure Monitor F13 Heating, Ventilation and Air Conditioning 2 F22 Ignition Switch/ Discrete Logic Ignition Sensor (PK3) F14 Heating, Ventilation a
Chevrolet Express Owner Manual - 2011 10-52 Black plate (52,1) Vehicle Care Mini‐Fuse Usage Relays Usage K1 Run (High Current Micro) F31 Front Door Lock F32 Rear Door Lock F33 Cargo Door Unlock K2 Empty (High Current Micro) F34 Passenger Door Unlock K3 Park Lamps (High Current Micro) F35 Rear Passenger Door Unlock K4 Upfitter Auxiliary 2 (High Current Mini) F36 Driver Door Unlock F37 Empty K5 F38 Empty Rear Defogger (High Current Micro) K6 Retained Accessory Power (RAP) (H
Chevrolet Express Owner Manual - 2011 Black plate (53,1) Vehicle Care WARNING (Continued) . . Underinflated tires pose the same danger as overloaded tires. The resulting crash could cause serious injury. Check all tires frequently to maintain the recommended pressure. Tire pressure should be checked when the tires are cold. Overinflated tires are more likely to be cut, punctured, or broken by a sudden impact — such as when hitting a pothole. Keep tires at the recommended pressure. .
Chevrolet Express Owner Manual - 2011 10-54 Black plate (54,1) Vehicle Care (B) TPC Spec (Tire Performance Criteria Specification): Original equipment tires designed to GM's specific tire performance criteria have a TPC specification code molded onto the sidewall. GM's TPC specifications meet or exceed all federal safety guidelines. (C) DOT (Department of Transportation): The Department of Transportation (DOT) code indicates that the tire is in compliance with the U.S.
Chevrolet Express Owner Manual - 2011 Black plate (55,1) Vehicle Care Light Truck (LT-Metric) Tire (A) Tire Size: The tire size code is a combination of letters and numbers used to define a particular tire's width, height, aspect ratio, construction type, and service description. See the “Tire Size” illustration later in this section for more detail.
Chevrolet Express Owner Manual - 2011 10-56 Black plate (56,1) Vehicle Care (F) Tire Ply Material : The type of cord and number of plies in the sidewall and under the tread. Tire Designations (G) Single Tire Maximum Load: Maximum load that can be carried and the maximum pressure needed to support that load when used as a single. For information on recommended tire pressure see Tire Pressure on page 10‑60 and Vehicle Load Limits on page 9‑12.
Chevrolet Express Owner Manual - 2011 Black plate (57,1) Vehicle Care (E) Rim Diameter : Diameter of the wheel in inches. (F) Service Description: These characters represent the load index and speed rating of the tire. The load index represents the load carrying capacity a tire is certified to carry. The speed rating is the maximum speed a tire is certified to carry a load. Light Truck (LT‐Metric) Tire (A) Light Truck (LT‐Metric) Tire: The United States version of a metric tire sizing system.
Chevrolet Express Owner Manual - 2011 10-58 Black plate (58,1) Vehicle Care Tire Terminology and Definitions Air Pressure: The amount of air inside the tire pressing outward on each square inch of the tire. Air pressure is expressed in kPa (kilopascal) or psi (pounds per square inch). Accessory Weight: The combined weight of optional accessories. Some examples of optional accessories are automatic transmission, power steering, power brakes, power windows, power seats, and air conditioning.
Chevrolet Express Owner Manual - 2011 Black plate (59,1) Vehicle Care Intended Outboard Sidewall : The side of an asymmetrical tire, that must always face outward when mounted on a vehicle. Kilopascal (kPa): The metric unit for air pressure. Light Truck (LT‐Metric) Tire: A tire used on light duty trucks and some multipurpose passenger vehicles. Load Index: An assigned number ranging from 1 to 279 that corresponds to the load carrying capacity of a tire.
Chevrolet Express Owner Manual - 2011 10-60 Black plate (60,1) Vehicle Care Speed Rating: An alphanumeric code assigned to a tire indicating the maximum speed at which a tire can operate. Traction: The friction between the tire and the road surface. The amount of grip provided. Tread: The portion of a tire that comes into contact with the road. Treadwear Indicators: Narrow bands, sometimes called wear bars, that show across the tread of a tire when only 1.6 mm (1/16 in) of tread remains.
Chevrolet Express Owner Manual - 2011 Black plate (61,1) Vehicle Care Overinflated tires, or tires that have too much air, can result in: . Unusual wear. . Poor handling. . Rough ride. . Needless damage from road hazards. The Tire and Loading Information label on the vehicle indicates the original equipment tires and the correct cold tire inflation pressures. The recommended pressure is the minimum air pressure needed to support the vehicle's maximum load carrying capacity.
Chevrolet Express Owner Manual - 2011 10-62 Black plate (62,1) Vehicle Care Tire Pressure Monitor System low tire pressure telltale when one or more of your tires is significantly under‐inflated. The Tire Pressure Monitor System (TPMS) uses radio and sensor technology to check tire pressure levels. The TPMS sensors monitor the air pressure in your tires and transmit tire pressure readings to a receiver located in the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (63,1) Vehicle Care Federal Communications Commission (FCC) and Industry Canada See Radio Frequency Statement on page 13‑19 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. Tire Pressure Monitor Operation This vehicle may have a Tire Pressure Monitor System (TPMS). The TPMS is designed to warn the driver when a low tire pressure condition exists.
Chevrolet Express Owner Manual - 2011 10-64 Black plate (64,1) Vehicle Care The TPMS can warn about a low tire pressure condition but it does not replace normal tire maintenance. See Tire Inspection on page 10‑66, Tire Rotation on page 10‑66 and Tires on page 10‑52. Notice: Tire sealant materials are not all the same. A non-approved tire sealant could damage the TPMS sensors. TPMS sensor damage caused by using an incorrect tire sealant is not covered by the vehicle warranty.
Chevrolet Express Owner Manual - 2011 Black plate (65,1) Vehicle Care . Operating electronic devices or being near facilities using radio wave frequencies similar to the TPMS could cause the TPMS sensors to malfunction. If the TPMS is not functioning properly, it cannot detect or signal a low tire condition. See your dealer for service if the TPMS malfunction light and DIC message come on and stay on. TPMS Sensor Matching Process Each TPMS sensor has a unique identification code.
Chevrolet Express Owner Manual - 2011 10-66 Black plate (66,1) Vehicle Care 5. Place the relearn tool against the tire sidewall, near the valve stem. Then press the button to activate the TPMS sensor. A horn chirp confirms that the sensor identification code has been matched to this tire and wheel position. 6. Proceed to the passenger side front tire, and repeat the procedure in Step 5. 7. Proceed to the passenger side rear tire, and repeat the procedure in Step 5. 8.
Chevrolet Express Owner Manual - 2011 Black plate (67,1) Vehicle Care See When It Is Time for New Tires on page 10‑68 and Wheel Replacement on page 10‑74. Adjust the front and rear tires to the recommended inflation pressure on the Tire and Loading Information label after the tires have been rotated. See Tire Pressure on page 10‑60 and Vehicle Load Limits on page 9‑12. Reset the Tire Pressure Monitor System. See Tire Pressure Monitor Operation on page 10‑63.
Chevrolet Express Owner Manual - 2011 10-68 Black plate (68,1) Vehicle Care Dual Tire Rotation When the vehicle is new, or whenever a wheel, wheel bolt, or wheel nut is replaced, check the wheel nut torque after 160, 1 600, and 10 000 km (100, 1,000, and 6,000 m) of driving. For proper wheel nut tightening information, see “Removing the Flat Tire and Installing the Spare Tire” later in this section, under If a Tire Goes Flat on page 10‑76.
Chevrolet Express Owner Manual - 2011 Black plate (69,1) Vehicle Care Some commercial truck tires, including Goodyear LT225/75R16 G949 RSA and Goodyear LT225/ 75R16 G933 RSD, may not have treadwear indicators. If the tires do not have treadwear indicators, replace the tires when the tread depth is down to 3.2 mm (1/8 in) for the front tires, or 1.6 mm (1/16 in) for the rear tires. See Tire Inspection on page 10‑66 and Tire Rotation on page 10‑66 for additional information.
Chevrolet Express Owner Manual - 2011 10-70 Black plate (70,1) Vehicle Care GM recommends replacing all the tires at the same time. Uniform tread depth on all tires will help to maintain the performance of the vehicle. Braking and handling performance may be adversely affected if all the tires are not replaced at the same time. See Tire Inspection on page 10‑66 and Tire Rotation on page 10‑66 for information on proper tire rotation. { WARNING Tires could explode during improper service.
Chevrolet Express Owner Manual - 2011 Black plate (71,1) Vehicle Care If the vehicle tires must be replaced with a tire that does not have a TPC Spec number, make sure they are the same size, load range, speed rating, and construction (radial) as the original tires. Vehicles that have a tire pressure monitoring system could give an inaccurate low‐pressure warning if non‐TPC Spec rated tires are installed. See Tire Pressure Monitor System on page 10‑62.
Chevrolet Express Owner Manual - 2011 10-72 Black plate (72,1) Vehicle Care Uniform Tire Quality Grading Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A The following information relates to the system developed by the United States National Highway Traffic Safety Administration (NHTSA), which grades tires by treadwear, traction, and temperature performance.
Chevrolet Express Owner Manual - 2011 Black plate (73,1) Vehicle Care Traction – AA, A, B, C Temperature – A, B, C The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.
Chevrolet Express Owner Manual - 2011 10-74 Black plate (74,1) Vehicle Care Wheel Replacement Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts, and wheel nuts should be replaced. If the wheel leaks air, replace it. Some aluminum wheels can be repaired. See your dealer if any of these conditions exist. Your dealer will know the kind of wheel that is needed.
Chevrolet Express Owner Manual - 2011 Black plate (75,1) Vehicle Care Tire Chains { WARNING Tire chains used on a vehicle without the proper amount of clearance can cause damage to the brakes, suspension, or other vehicle parts. The area damaged by the tire chains could cause you to lose control of the vehicle and you or others may be injured in a crash. To help avoid damage to the vehicle, drive slowly, readjust, or remove the device if it is contacting the vehicle. Do not spin the vehicle's tires.
Chevrolet Express Owner Manual - 2011 10-76 Black plate (76,1) Vehicle Care If a Tire Goes Flat It is unusual for a tire to blow out while driving, especially if the tires are maintained properly. If air goes out of a tire, it is much more likely to leak out slowly. But if there ever is a blowout, here are a few tips about what to expect and what to do: If a front tire fails, the flat tire creates a drag that pulls the vehicle toward that side.
Chevrolet Express Owner Manual - 2011 Black plate (77,1) Vehicle Care WARNING (Continued) To help prevent the vehicle from moving: When the vehicle has a flat tire (B), use the following example as a guide to assist in the placement of the wheel blocks (A). 2. Put an automatic transmission in P (Park) or a manual transmission in 1 (First) or R (Reverse). 4. Do not allow passengers to remain in the vehicle. 5. Place wheel blocks on both sides of the tire at the opposite corner of the tire being changed.
Chevrolet Express Owner Manual - 2011 10-78 Black plate (78,1) Vehicle Care If you have a van with the 15‐passenger seating arrangement, the equipment you will need is secured on the rear floor of the passenger side of the vehicle. To lower the spare tire from the vehicle: The tools you will be using include: A. Jack To access the equipment, remove the retaining wing bolt and lift it out of the mounting bracket. B. Jack Handle A. Spare Tire C. Hoist Extension B. Tire/Wheel Retainer D.
Chevrolet Express Owner Manual - 2011 Black plate (79,1) Vehicle Care 1. Assemble the wheel wrench (G) to one or two of the jack handle and the hoist extensions (F). Insert the hoist extension end through the hole in the rear bumper. 2. Be sure the hoist extension end connects to the hoist shaft (E). The chiseled end of the extension is used to lower the spare tire. 10-79 3. Turn the wheel wrench counterclockwise to lower the spare tire to the ground.
Chevrolet Express Owner Manual - 2011 10-80 Black plate (80,1) Vehicle Care Removing the Flat Tire and Installing the Spare Tire If the vehicle has plastic wheel nut caps, loosen them by turning the wheel wrench counterclockwise. The wheel nut caps are designed to remain with the center cap. Remove the center cap. If the wheel has a smooth center piece, place the chisel end of the wheel wrench in the slot on the wheel and gently pry it out. 1. Do a safety check before proceeding.
Chevrolet Express Owner Manual - 2011 Black plate (81,1) Vehicle Care 4. Position the jack under the vehicle as shown. The front position jacking point is on the frame. The rear position jacking point is on the rear axle. Rear Position If the exhaust system interferes in the jack location in the rear axle, such as in Diesel vehicles, place the jack (A) on the rear axle between the axle housing and the shock absorber bracket in order to avoid any interference with the exhaust pipe (B).
Chevrolet Express Owner Manual - 2011 10-82 Black plate (82,1) Vehicle Care { WARNING 6. Remove all the wheel nuts. 7. Take flat tire off of the mounting surface. Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle.
Chevrolet Express Owner Manual - 2011 Black plate (83,1) Vehicle Care { WARNING Wheel nuts that are not tight can work loose. If all the nuts on a wheel come off, the wheel can come off the vehicle, causing a crash. All wheel nuts must be properly tightened. Follow the rules in this section to be sure they are. 9. Put the wheel nuts back on with the rounded end of the nuts toward the wheel. Tighten each wheel nut by hand until the wheel is held against the hub. 10.
Chevrolet Express Owner Manual - 2011 10-84 Black plate (84,1) Vehicle Care { WARNING Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts.
Chevrolet Express Owner Manual - 2011 Black plate (85,1) Vehicle Care 10-85 and the cable is tight. The spare tire hoist cannot be overtightened. Storing a Flat or Spare Tire and Tools { WARNING Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. 1. Put the tire on the ground at the rear of the vehicle with the valve stem pointed down. 2.
Chevrolet Express Owner Manual - 2011 10-86 Black plate (86,1) Vehicle Care Secondary Latch System This vehicle has an underbody-mounted tire hoist assembly equipped with a secondary latch system. It is designed to stop the spare tire from suddenly falling off the vehicle if the cable holding the spare tire is damaged. For the secondary latch to work, the tire must be stowed with the valve stem pointing down.
Chevrolet Express Owner Manual - 2011 Black plate (87,1) Vehicle Care spare tire and turn the handle clockwise to raise the jack until it lifts the secondary latch spring. 3. Attach the jack handle/jack handle extension and wheel wrench to the jack. 5. Keep raising the jack until the spare tire stops moving upward and is held firmly in place. This lets you know that the secondary latch has released. The spare tire is now balancing on the jack. 6.
Chevrolet Express Owner Manual - 2011 10-88 Black plate (88,1) Vehicle Care To continue changing the flat tire, return to Step 4 of “Storing a Flat or Spare Tire and Tools” under Tire Changing on page 10‑77. Full-Size Spare Tire This vehicle, when new, may have had a fully-inflated spare tire. A spare tire may lose air over time, so check its inflation pressure regularly.
Chevrolet Express Owner Manual - 2011 Black plate (89,1) Vehicle Care { WARNING Batteries can hurt you. They can be dangerous because: . They contain acid that can burn you. . They contain gas that can explode or ignite. . They contain enough electricity to burn you. If you do not follow these steps exactly, some or all of these things can hurt you. Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty.
Chevrolet Express Owner Manual - 2011 10-90 Black plate (90,1) Vehicle Care { WARNING Using an open flame near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the battery has enough water. You do not need to add water to the battery installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, add water to take care of that first.
Chevrolet Express Owner Manual - 2011 Black plate (91,1) Vehicle Care Notice: Your vehicle uses the unpainted radio antenna bracket as a remote negative (−) terminal. Move the antenna coax cable out of the way before clamping the negative jumper cable to the fixed antenna bracket. Avoid touching the negative cable clamp to the air conditioning line. Failure to do either of these could damage your vehicle. The repairs would not be covered by the warranty.
Chevrolet Express Owner Manual - 2011 10-92 Black plate (92,1) Vehicle Care Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal. To disconnect the jumper cables from both vehicles, do the following: 1.
Chevrolet Express Owner Manual - 2011 Black plate (93,1) Vehicle Care Towing Towing the Vehicle Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program (U.S.
Chevrolet Express Owner Manual - 2011 10-94 Black plate (94,1) Vehicle Care Dinghy Towing Two-wheel-drive vehicles should not be towed with all four wheels on the ground. Two-wheel-drive transmissions have no provisions for internal lubrication while being towed. Dolly Towing Rear Towing (Rear Wheels Off the Ground) – Two‐Wheel‐Drive Vehicles All‐Wheel‐Drive Vehicles The vehicle was not designed to be towed with all four wheels on the ground.
Chevrolet Express Owner Manual - 2011 Black plate (95,1) Vehicle Care 3. Firmly set the parking brake. See Parking Brake on page 9‑34 for more information. Rear Towing (Rear Wheels Off the Ground) – All‐Wheel‐Drive Vehicles 4. Put the transmission in P (Park). 5. Secure the vehicle to the dolly following the manufacturer's instructions. 6. Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position. 7. Turn the ignition to LOCK/OFF.
Chevrolet Express Owner Manual - 2011 10-96 Black plate (96,1) Vehicle Care Appearance Care Washing the Vehicle Exterior Care The best way to preserve the finish is to keep it clean by washing it often. If dirt and/or contaminants build up in the glass seals, use a cloth and water to clean the glass seals. Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth.
Chevrolet Express Owner Manual - 2011 Black plate (97,1) Vehicle Care Cleaning Exterior Lamps/ Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing the Vehicle.” Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer.
Chevrolet Express Owner Manual - 2011 10-98 Black plate (98,1) Vehicle Care Windshield and Wiper Blades Aluminum Wheels Clean the outside of the windshield with glass cleaner. Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels.
Chevrolet Express Owner Manual - 2011 Black plate (99,1) Vehicle Care Tires Finish Damage To clean the tires, use a stiff brush with tire cleaner. Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires.
Chevrolet Express Owner Manual - 2011 10-100 Black plate (100,1) Vehicle Care Chemical Paint Spotting Interior Care Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. The interior will continue to look its best if it is cleaned often.
Chevrolet Express Owner Manual - 2011 Black plate (101,1) Vehicle Care Products that remove odors from the upholstery and clean the glass can be obtained from your dealer. . Too much cleaner that saturates the upholstery. . Cleaners that contain solvents can damage the interior. Do not clean the vehicle using: . A knife or any other sharp object to remove a soil from any interior surface. . A stiff brush. It can cause damage to the interior surfaces. .
Chevrolet Express Owner Manual - 2011 10-102 Black plate (102,1) Vehicle Care If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet. Instrument Panel, Vinyl and other Plastic Surfaces A soft cloth dampened with water may be used to remove dust.
Chevrolet Express Owner Manual - 2011 Black plate (103,1) Vehicle Care Care of Safety Belts Keep belts clean and dry. { WARNING Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Floor Mats { WARNING If a floor mat is the wrong size or is not properly installed, it can interfere with the accelerator pedal and/or brake pedal.
Chevrolet Express Owner Manual - 2011 10-104 Black plate (104,1) Vehicle Care 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Service and Maintenance Service and Maintenance General Information General Information . . . . . . . . . . 11-1 Scheduled Maintenance Scheduled Maintenance . . . . . 11-3 Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . 11-8 Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-10 Maintenance Records Maintenance Records . . . . . .
Chevrolet Express Owner Manual - 2011 11-2 Service and Maintenance The maintenance schedule is for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑12. . Are driven on reasonable road surfaces within legal driving limits. . Black plate (2,1) Use the recommended fuel. See Recommended Fuel on page 9‑40. { WARNING Performing maintenance work can be dangerous. Some jobs can cause serious injury.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Service and Maintenance Scheduled Maintenance When the Change Engine Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 10‑7. An Emission Control Service. When the CHANGE ENGINE OIL SOON message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/ 600 mi.
Chevrolet Express Owner Manual - 2011 11-4 Black plate (4,1) Service and Maintenance . Engine air cleaner filter inspection. See Engine Air Cleaner/Filter on page 10‑18. . Brake system inspection (or every 12 months, whichever occurs first). . Steering and suspension inspection. Visual inspection for damaged, loose, or missing parts or signs of wear. . Lubricate the front suspension, kingpin bushings, steering linkage, and rear driveline center splines. . .
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Service and Maintenance 11-5 Additional Required Services At Each Fuel Stop At the First 160 km/100 Miles, 1 600 km/1,000 Miles, and 10 000 km/6,000 Miles . Engine oil level check. See Engine Oil on page 10‑7. . See Starter Switch Check on page 10‑34. . Engine coolant level check. See Engine Coolant on page 10‑20. . See Automatic Transmission Shift Lock Control Function Check on page 10‑35. . Windshield washer fluid level check.
Chevrolet Express Owner Manual - 2011 11-6 Black plate (6,1) Service and Maintenance First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter replacement. See Engine Air Cleaner/Filter on page 10‑18. . Automatic transmission fluid change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Service and Maintenance During any maintenance, if a power washer is used to clean mud and dirt from the underbody, care should be taken to not directly spray the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced. First Engine Oil Change After Every 160 000 km/100,000 Miles .
Chevrolet Express Owner Manual - 2011 11-8 Black plate (8,1) Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see the maintenance schedule section in the Duramax Diesel Supplement. Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Service and Maintenance Usage Fluid/Lubricant Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Front Wheel Bearings Front and Rear Axle Transfer Case Wheel bearing lubricant meeting requirements of NLGI #2, Category GC or GC-LB (GM Part No.
Chevrolet Express Owner Manual - 2011 11-10 Black plate (10,1) Service and Maintenance Maintenance Replacement Parts If the vehicle has the Duramax® diesel engine, see the Duramax diesel supplement for more information. Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Part GM Part Number ACDelco Part Number 15950115 A3097C 4.3L V6 25010792 PF47 4.8L V8; 5.3L V8; 6.0L V8 89017524 PF48 4.3L V6 12568387 41-101 4.8L V8; 5.3L V8; 6.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Service and Maintenance 11-11 Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.
Chevrolet Express Owner Manual - 2011 11-12 Black plate (12,1) Service and Maintenance Maintenance Record (cont.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Service and Maintenance Maintenance Record (cont.
Chevrolet Express Owner Manual - 2011 11-14 Black plate (14,1) Service and Maintenance Maintenance Record (cont.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Technical Data Technical Data Vehicle Identification Vehicle Identification Vehicle Identification Number (VIN) Vehicle Identification Number (VIN) . . . . . . . . . . . . . . 12-1 Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1 Vehicle Data Capacities and Specifications . . . . . . . . . . . . . . 12-2 Engine Drive Belt Routing . . .
Chevrolet Express Owner Manual - 2011 12-2 Black plate (2,1) Technical Data Vehicle Data Capacities and Specifications If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑8 for more information.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Technical Data Application Capacities Metric English 4.3L V6 4.3 L 4.5 qt 4.8L V8, 5.3L V8, 6.0L V8 5.7 L 6.0 qt Cutaway (Optional Tank)* 215.7 L 57.0 gal Cutaway (Standard Tank) 124.9 L 33.0 gal Passenger and Cargo 117.3 L 31.0 gal Engine Oil with Filter Fuel Tank * 4 039 mm (159 inch) wheelbase or 4 496 mm (177 inch) wheelbase only Transmission Fluid (Pan Removal and Filter Replacement) 4-SPD 4L60-E 4.7 L 5.
Chevrolet Express Owner Manual - 2011 12-4 Black plate (4,1) Technical Data Engine Specifications VIN Code Transmission Spark Plug Gap 4.3L V6 Engine X Automatic 1.52 mm (0.060 in) 4.8L V8 A Automatic 1.02 mm (0.040 in) 5.3L V8 4 Automatic 1.02 mm (0.040 in) 6.0L V8 G Automatic 1.02 mm (0.040 in) Engine Drive Belt Routing V8 Engines V6 Engines If the vehicle has a diesel engine, see the Duramax diesel supplement for more information.
Chevrolet Express Owner Manual - 2011 Black plate (1,1) Customer Information Customer Information Customer Information Customer Satisfaction Procedure (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . Customer Satisfaction Procedure (Mexico) . . . . . . . . Customer Assistance Offices (U.S. and Canada) . . . . . . . . . Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) . . . . . . . . .
Chevrolet Express Owner Manual - 2011 13-2 Black plate (2,1) Customer Information Customer Information Customer Satisfaction Procedure (U.S. and Canada) Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur.
Chevrolet Express Owner Manual - 2011 Black plate (3,1) Customer Information 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 www.dr.bbb.
Chevrolet Express Owner Manual - 2011 13-4 Black plate (4,1) Customer Information Customer Satisfaction Procedure (Mexico) Customer Assistance Procedure Owner satisfaction and goodwill are very important to your dealer and General Motors. Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details.
Chevrolet Express Owner Manual - 2011 Black plate (5,1) Customer Information STEP THREE If your case is not resolved in a reasonable amount of time by your dealer, please call the General Motors Customer Assistance Center (CAC) and provide the following information: . Name . Address . Phone number . Model year . Brand . Vehicle Identification Number (VIN) . Mileage . Delivery date . Description of the problem . Dealership name . Dealership address See Customer Assistance Offices (U.
Chevrolet Express Owner Manual - 2011 13-6 Black plate (6,1) Customer Information Mexico, Central America, and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Av. Ejercito Nacional #843 Col. Granada C.P. 11520, Mexico, D.F.
Chevrolet Express Owner Manual - 2011 Black plate (7,1) Customer Information Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-2438. TTY users in Canada can dial 1-800-263-3830. Online Owner Center Chevrolet Owner Center (U.S.) www.
Chevrolet Express Owner Manual - 2011 13-8 Black plate (8,1) Customer Information GM Mobility Reimbursement Program (U.S. and Canada) General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Roadside Assistance Program (U.S.
Chevrolet Express Owner Manual - 2011 Black plate (9,1) Customer Information Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. Services Provided . . . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. . . Flat Tire Change: Service to change a flat tire with the spare tire.
Chevrolet Express Owner Manual - 2011 13-10 . . Black plate (10,1) Customer Information Trip Interruption Benefits and Assistance: Must be over 250 kilometers from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help to make arrangements and explain how to receive payment.
Chevrolet Express Owner Manual - 2011 Black plate (11,1) Customer Information Courtesy Transportation Program (U.S. and Canada) To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid‐specific warranties in both the U.S. and Canada.
Chevrolet Express Owner Manual - 2011 13-12 Black plate (12,1) Customer Information Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements.
Chevrolet Express Owner Manual - 2011 Black plate (13,1) Customer Information Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part may be an acceptable choice to maintain the vehicle's originally designed appearance and safety performance; however, the history of these parts is not known.
Chevrolet Express Owner Manual - 2011 13-14 Black plate (14,1) Customer Information If a Crash Occurs Gather the following information: If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. . Driver name, address, and telephone number. . Driver license number. .
Chevrolet Express Owner Manual - 2011 Black plate (15,1) Customer Information If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.
Chevrolet Express Owner Manual - 2011 13-16 Black plate (16,1) Customer Information Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
Chevrolet Express Owner Manual - 2011 Black plate (17,1) Customer Information Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors. Call 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O.
Chevrolet Express Owner Manual - 2011 13-18 Black plate (18,1) Customer Information Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed.
Chevrolet Express Owner Manual - 2011 Black plate (19,1) Customer Information OnStar® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash‐like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar glove box kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pressing the Q button and speaking to an advisor.
Chevrolet Express Owner Manual - 2011 13-20 Black plate (20,1) Customer Information 2 NOTES
Chevrolet Express Owner Manual - 2011 Black plate (1,1) INDEX A Accessories and Modifications . . . . . . . . . . . . . . . . . 10-3 Accessory Power . . . . . . . . . . . . . . 9-21 Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-56 Air Cleaner/Filter, Engine . . . . . 10-18 Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8 Airbag Adding Equipment to the Vehicle . . . . . . . . . . . . . . . . . . . . . .3-41 Light On-Off . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 i-2 Black plate (2,1) INDEX B Battery . . . . . . . . . . . . . . . . . . . . . . . 10-30 Jump Starting . . . . . . . . . . . . . . . 10-88 Load Management . . . . . . . . . . . . . 6-7 Power Protection . . . . . . . . . . . . . . 6-8 Voltage and Charging Messages . . . . . . . . . . . . . . . . . . .5-33 Blade Replacement, Wiper . . . 10-36 Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-24 Brake System Warning Light . . . 5-24 Brakes . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (3,1) INDEX Collision Damage Repair . . . . . 13-12 Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . .5-33 Control of a Vehicle . . . . . . . . . . . . . 9-3 Convex Mirrors . . . . . . . . . . . . . . . . 2-14 Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-20 Engine Temperature Gauge . . . . . . . . . . . . . . . . . . . . . .5-15 Cooling System . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 i-4 Black plate (4,1) INDEX E E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-42 Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-56 Electrical System Engine Compartment Fuse Block . . . . . . . . . . . . . . . . 10-45 Floor Console Fuse Block . . 10-50 Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-45 Overload . . . . . . . . . . . . . . . . . . . 10-44 Engine Air Cleaner/Filter . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (5,1) INDEX Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39 Additives . . . . . . . . . . . . . . . . . . . . .9-40 E85 (85% Ethanol) . . . . . . . . . . .9-42 Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . .9-44 Filling the Tank . . . . . . . . . . . . . . .9-43 Fuels in Foreign Countries . . . .9-40 Gasoline Specifications . . . . . . .9-40 Gauge . . . . . . . . . . . . . . . . . . . . . . . .5-13 Recommended . . .
Chevrolet Express Owner Manual - 2011 i-6 Black plate (6,1) INDEX I L Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . .9-20 Ignition Positions . . . . . . . . . . . . . . 9-17 Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 10-35 Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13 Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-45 Infotainment . . . . . . . . . . . . . . . . . . . . 7-1 Instrument Cluster . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (7,1) INDEX Locks (cont.) Lockout Protection . . . . . . . . . . . . . 2-9 Power Door . . . . . . . . . . . . . . . . . . . . 2-8 Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Loss of Control . . . . . . . . . . . . . . . . . 9-5 Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . . . 3-52 M Maintenance Records . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 i-8 Black plate (8,1) INDEX P Park Shifting into . . . . . . . . . . . . . . . . . . .9-22 Shifting out of . . . . . . . . . . . . . . . . .9-23 Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-34 Brake and P (Park) Mechanism Check . . . . . . . . 10-36 Over Things That Burn . . . . . . .9-23 Parking Lamps Bulb Replacement . . . . . . . . . . 10-40 Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (9,1) INDEX Records Maintenance . . . . . . . . . . . . . . . . . 11-11 Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-93 Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-8 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3 Remote Vehicle Start . . . . . . . . . . . 2-5 Replacement Bulbs . . . . . . . . . . . 10-43 Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . .
Chevrolet Express Owner Manual - 2011 i-10 Black plate (10,1) INDEX Service (cont.) Maintenance Records . . . . . . . 11-11 Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1 Parts Identification Label . . . . .12-1 Publications Ordering Information . . . . . . . . . . . . . . . . 13-15 Scheduling Appointments . . . 13-10 Vehicle Messages . . . . . . . . . . . .5-39 Servicing the Airbag . . . . . . . . . . . 3-40 Shift Lock Control Function Check, Automatic Transmission . . . . .
Chevrolet Express Owner Manual - 2011 Black plate (11,1) INDEX Tires (cont.) Rotation . . . . . . . . . . . . . . . . . . . . 10-66 Secondary Latch System . . . 10-86 Sidewall Labeling . . . . . . . . . . . 10-53 Terminology and Definitions . . . . . . . . . . . . . . . . . 10-58 Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-72 Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-73 Wheel Replacement . . . . . . . . 10-74 When It Is Time for New Tires . . . . .
Chevrolet Express Owner Manual - 2011 i-12 Black plate (12,1) INDEX W Warning Brake System Light . . . . . . . . . . .5-24 Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-10 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv Hazard Flashers . . . . . . . . . . . . . . . 6-5 Washer Fluid . . . . . . . . . . . . . . . . . 10-27 Wheels Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-73 Different Size . . .
