User's Manual

Instruction Manual, LA322 Lever Action, FEB2016 Pag. 17
In case, for any valid reason, you do not have the possibility to obtain repair under guarantee
at the shop where you bought the firearm, you may contact us directly; we will indicate a
local dealer to support you with the repair file:
USA - Phone: [phone]
e-mail: [e-mail]
CANADA (Murray Charlton) – Phone [phone]
e-mail: [e-mail]
REST OF THE WORLD - Phone: [phone]
e-mail: [e-mail]
Procedure for the use of warranty
If you have any questions, please contact the service department, at the numbers indicated
above; in case you need to return the firearm for repair,please follow the instructions below:
REGISTER your firearm in our website: http://www.chiappafirearms.com/registration
CONTACT the gunshop where the product was bought, or the Chiappa Firearms facility for
USA, Canada or Rest of the World as indicated above. You will receive a RETURN TICKET
number and the shipping instructions to return the gun.
FILL IN the attached form, which will accompany the return firearm. Don’t forget to include
the RMA number, a description of the defect and a copy of the proof of the purchase
indicating the purchase date.
SHIP the weapon to the gun shop (or to the service center) in its original packing, but first
a) Make absolutely certain it is unloaded;
b) Do not send ammunition with your shotgun;
c) Remove any accessories;
d) Please package the gun securely (be certain gun parts cannot shift during shipment) in a
suitable shipping container – possibly in the original box;
e) Include the attached form duly filling all fields, with a clear description of the problem and
service you wish us to perform;
f) Please give us a clear ship-to address, (no P.O. Box numbers) your daytime phone
number and if possible a fax number and email address;
g) Please attach a copy of the purchase proof and place your correspondence inside the
package
WARNING: the returned firearm must be protected with adequate packaging; any damages
occurred during transportation and handling will be the customer’s responsibility
This instruction manual must always follow the firearm,
also in case of change of ownership