User's Manual

Table of contents
1 Getting information ....................................................................................................................................... 1
2 Setting up your computer .............................................................................................................................. 3
Connecting to the Internet (select products only) ................................................................................................ 4
3 Navigating the screen .................................................................................................................................... 5
Using touch gestures ............................................................................................................................................. 5
Using the keyboard and mouse ............................................................................................................................. 5
4 Protecting your computer .............................................................................................................................. 8
Computer security features ................................................................................................................................... 8
5 Troubleshooting ........................................................................................................................................... 9
Computer does not start ....................................................................................................................................... 9
Power ................................................................................................................................................................... 10
Display (monitor) (select products only) ............................................................................................................ 10
Keyboard and mouse (with cable) ....................................................................................................................... 11
Keyboard and mouse (wireless) .......................................................................................................................... 11
Speakers and sound ............................................................................................................................................ 11
Internet access .................................................................................................................................................... 12
Software troubleshooting ................................................................................................................................... 13
6 Backing up, restoring, and recovering ........................................................................................................... 15
Creating recovery media and backups ................................................................................................................ 15
Using Windows tools ........................................................................................................................................... 16
Restore and recovery .......................................................................................................................................... 17
7 Maintenance ............................................................................................................................................... 21
Schedules and tasks ............................................................................................................................................ 21
Cleaning your computer ...................................................................................................................................... 22
8 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 24
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 24
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