User Manual

Troubleshooting
Problems & Possible Solutions 8 - 9
8
You forget the boot
password.
If you forget the password, you may have to discharge the battery of the CMOS. Contact your
service representative for help.
The sound cannot be
heard or the volume is
very low.
The volume might be set too l ow. Check the volume co ntrol in the Volume Control Panel in the
Windows taskbar, or use the key combination Fn + F5 and F6 (see “Audio Features” on page 2
- 9/“Audio Features” on page D - 4) to adjust.
The compact disc
cannot be read.
The compact disc is dirty. Clean it with a CD-ROM cleaner kit.
The compact disc tray
will not open when there
is a disc in the tray.
The compact disc is not correctly placed in the tray. Gently try to remove the disc using the ej ect
hole (see “Loading Discs” on pag e 2 - 3).
The DVD regional
codes can no longer be
changed.
The code has been changed the maximum 5 times. See “DVD Regional Codes” on page 2 - 5/
“DVD Regional Codes” on page D - 2.
Problem Possible Cause - Solution
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Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on you r ha rd disk.