User Manual

Troubleshooting

Bluetooth Connection Problems 8 - 13

Bluetooth Connection Problems

If you are experiencing problems con necting to some Bluetooth devices (in particu lar certain mobile phones and

headsets) it maybe necessary to download and install the Windows Mobile Device Center software (for Win-

dows Vista and Windows 7). Go to the Microsoft website and search for the Microsoft Windows Device Center

Driver for Windows Vista (64-bit or 32-bit) and Windows 7 (64-bit or 32-bit), and then download the driver.

1. Install the Microsoft Windows Device Center Driver as appropriate for your operating system.

Windows Vista

will automatically configure the driver for you, however

Windows 7

requires further configuration.

3. Make sure the Bluetooth device is powered on.

4. Go the Windows 7 control panel and double-click Device Manager (Hardware and Sound > Devices and

Printers).

5. Bluetooth Peri phe r al De vi ce (s ) will be listed under Other Devices (note this will only be listed if you have

connected, or tried to connect to, a Bluetooth device pre vio u sly) .

Figure 8 - 1 - Device Manager



Bluetooth Peri ph e ral De vices

You will need to repeat the procedure

listed here for all Bluetooth Peripher-

al Devices listed under Other Devices

i.e. until there are no more Bluetooth

Peripheral Devices listed under this

menu heading.