User's Guide

31
Troubleshooting for Wi-Fi® Internet Viewing
ENGLISH
Category Problem
Description / Error
Solution
General What is the
signicance of the
camera LED
?
The LED indicates the following
status:
LED ashing Red: Your Camera
is booting up. After a voice
prompt the camera is booted
up and ready for pairing.
LED Cycling Blue/Red: Your
camera is in pairing mode.
LED Solid Blue: The camera
is paired and set up to your
account.
LED Flashing Blue: The camera
is live streaming.
LED Off: No Power to camera.
General Which platforms
are supported
for accessing my
Camera
?
Minimum requirement:
Android™ 7.0
iPhone
®
/iPad
®
iOS version 10.0.
General I do not hear any
sound when I am
accessing a remote
Camera.
You can tap on the speaker
icon in the video stream screen
to hear audio. By default the
audio is not ON when you are
accessing a remote Camera.
General What is the meaning
of “Local Camera”
and “Remote
Camera”
?
When you are accessing your
Camera from the same wireless
network (Home) in which
it is congured, it is a Local
Camera.
When you are accessing your
Camera away from your home
it is a Remote Camera. You
may be using 3G, 4G or 4G LTE
or a Wi-Fi
®
connection outside
of your home.