User's Guide

29
Troubleshooting for Wi-Fi® Internet Viewing
ENGLISH
Category Problem
Description / Error
Solution
General What is the
?
status:
is booting up. After a voice
prompt the camera is booted
up and ready for pairing.
camera is in pairing mode.
is paired and set up to your
account.
is live streaming.
General Which platforms
are supported
for accessing my
Camera
?
Android™ 7.0
iPhone
®
/iPad
®
iOS version 10.0.
General I do not hear any
sound when I am
accessing a remote
Camera.
You can tap on the speaker
icon in the video stream screen
to hear audio. By default the
audio is not ON when you are
accessing a remote Camera.
General What is the meaning
of “Local Camera”
Camera”
?
When you are accessing your
Camera from the same wireless
network (Home) in which
Camera.
When you are accessing your
Camera away from your home
or a Wi-Fi
®
connection outside
of your home.