Warranty Guide
LIMITED WARRANTY COVERAGE
Advanced Environmental Recycling Technologies, Inc.
(A.E.R.T.), warrants ChoiceDek® composite decking
used in residential decking construction (the Product) for
as long as the registered original consumer purchaser or
the rst properly registered transferee of the residence on
which the ChoiceDek® composite deck is to be installed.
This warranty covers decks installed within North America
and warrants the Product (i) to be free from defects in
material and manufacture and, (ii) when used for its
intended purpose and properly installed and maintained
according to A.E.R.T.’s published installation instructions
to (a) resist rot or fungal decay and (b) resist damage
caused by insect or termite attacks.
If the Product fails to conform to this warranty, then during
the rst year after the Product is sold, A.E.R.T. in its sole
discretion shall replace the defective Product and/or
reimburse the homeowner for all or a portion of the
Product at the sole discretion of A.E.R.T. based on
extent of defectiveness of the Product, as determined
by A.E.R.T. For every year after the rst year, any
warranty payment described above shall be reduced by
2% each year until the ftieth year, after which the warranty
payment shall remain constant at 2% of the original
warranty coverage.
A.E.R.T.’s replacement of the defective Product or
granting of a refund as described above in this warranty
SHALL BE THE SOLE AND EXCLUSIVE REMEDY for any
defect described in the rst paragraph of this
warranty. THIS WARRANTY IS EXCLUSIVE AND IN LIEU
OF ANY WARRANTY OF MERCHANTABILITY, FITNESS
FOR PURPOSE, OR OTHER WARRANTY OF QUALITY,
WHETHER EXPRESS OR IMPLIED, AND ALL OTHER
WARRANTIES, LIABILITIES AND OBLIGATIONS ON
A.E.R.T.
This warranty covers ChoiceDek® composite
decking replacement components only, and does not
cover installation or replacement labor or any additional
costs which might be incurred.
REGISTRATION
In order to be able to make a claim under this
warranty, the original consumer purchaser must rst
activate this warranty within ninety (90) days of
installation of the Product by lling out and
mailing the A.E.R.T. ChoiceDek® Composite Decking
customer information card to Advanced Environmental
Recycling Technologies, Inc. (A.E.R.T.), 914 N. Jefferson,
Springdale, AR 72764, or by registering online at www.
ChoiceDek.com.
TO WHOM THIS WARRANTY APPLIES
A.E.R.T. warrants the Product to the properly
registered original consumer of the Product so long as the
purchaser owns the residential structure or project on
which the Product is installed. A.E.R.T. also warrants the
Product to the rst subsequent transferee of the Product
if and only if: (i) the transferee also owns the residential
structure on which the Product is installed; and (ii) within
ninety (90) days of the transfer of the residential structure
on which the Product is installed the transferee noties
A.E.R.T. of the transfer in writing at the address below
and registers the new ownership with A.E.R.T by
sending A.E.R.T. a completed ChoiceDek®
customer information card by mail or email (this can be
completed on our website www.ChoiceDek.com).
Failure to notify A.E.R.T. of the transfer and register
the new ownership within ninety (90) days of the
transfer voids this warranty. This warranty is
transferable only once and only to the rst subsequent
transferee of the Product, subject to the terms and
conditions herein.
MAKING A CLAIM
The purchaser or properly registered owner must provide
written notice to A.E.R.T. within thirty (30) days after
discovery of any claimed defect or failure covered by this
warranty and before beginning any permanent repair.
The notice must describe the location and details of the
defect and such information as is necessary for A.E.R.T.
to investigate the claim. Photos of the product showing
the defect or failure are helpful and should accompany the
notice. All claims under this warranty must be
addressed to:
AERT, Inc.
914 N. Jefferson
Springdale, AR 72764
or may be made on the internet at http://www.Choice-
Dek.com. All claims must include proof of purchase, in-
cluding the date and location purchased, along with the
original purchase invoice to show that sufcient
ChoiceDek® Composite Decking has been
purchased to cover the material in the claim. An A.E.R.T.
representative must be granted access to the Product
for inspection. A.E.R.T. will not be liable for any products
repaired or replaced without prior written consent from
A.E.R.T.
Upon receipt of a claim under this warranty, A.E.R.T. may
require possession of all or a portion of the defective or
damaged material prior to making a full or partial refund
or providing new ChoiceDek® Composite Decking com-
ponents.
INSTALLATION STANDARDS
The Product must be installed according to A.E.R.T.’s
printed installation instructions and all building codes
adopted by federal, state or local governments or
government agencies and applicable to the Installation.
Failure to properly install the product per the
manufacturer’s published instructions including proper
gapping and spacing may affect Product performance
and voids the warranty.
RESIDENTIAL ONLY
This warranty does not apply to ChoiceDek®
Composite Decking used in commercial or industrial
structures. This is a residential warranty only. A.E.R.T. is
not responsible for any misapplication of its products,
intentional damage or damage caused from misuse or
abuse of its products.
ORAL STATEMENTS
A sales representative of A.E.R.T may have made oral
statements about the product described in this warranty.
Such statements are not warranties. This writing
embodies the entire limited warranty of ChoiceDek®
Composite Decking and is a complete and exclusive
statement of the terms and remedies under this limited
warranty issued for ChoiceDek® Composite Decking.
A.E.R.T shall not be bound by any statement
or representation as to the performance or weatherabil-
ity of ChoiceDek® composite decking products, unless
accompanied by a signed written document from an
ofcer of A.E.R.T.
The purchaser or owner is solely responsible for
determining the suitability of ChoiceDek® composite
decking for its intended application, including whether
the product conforms to applicable building codes or
safety regulations in a particular area.
SPECIFIC EXCLUSIONS
In addition to conditions and exclusions set forth
elsewhere in this document, this warranty does not
cover damage or defects resulting from or in any way
attributable to: (a) the improper storage, handling or
installation of the Product (including, without limitation,
failure of the Product to be installed in strict compliance
with the terms and conditions set forth in this warranty)
or improper installation of joists or other accessories,
improper gapping and spacing including, butting boards
tightly together; (b) neglect; (c) abuse; (d) misuse; (e)
repair or alteration; (f) settlement or shifting of the ground,
foundation and/or structural movement and/or movement
of materials to which the Product is attached; (g) incorrect
design of the structure; (h) exceeding the maximum
designed live loads; (i) acts of God including, but not
limited to, hurricane, tornado, ood, hail, earthquake,
or other severe weather or natural phenomena; (j)
eforescence or performance of paint/coatings applied to
the Product at any time, or lack thereof; (k) variations or
changes in color, including fading; (l) environmental
conditions such as mold or mildew on decking surface;
(m) lack of proper cleaning; (n) staining from oil, grease,
dirt (or other external substance); (o) environmental
hazards or conditions; (p) any cause other than
manufacturing defects attributable to A.E.R.T.
EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL
DAMAGES: IN NO EVENT WILL A.E.R.T. BE LIABLE FOR
ANY INCIDENTAL, SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES WHETHER RESULTING
FROM NON-DELIVERY OR FROM THE USE, MISUSE,
OR INABILITY TO USE THE PRODUCT OR FROM
DEFECTS IN THE PRODUCT. Some states do not allow
the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you.
MODIFICATION AND ALTERATION OF PRODUCT
A.E.R.T. shall have no responsibility hereunder for
Product subjected to further processing or alteration after
shipment other than ordinary lling by the installer.
SETTLEMENT OF CLAIM
Acceptance of any refund or material replacement by
A.E.R.T. pursuant to this warranty shall constitute a
settlement and release of all claims held by any covered
person hereunder for damages or other relief.
MODIFICATION OR DISCONTINUATION OF PRODUCTS
A.E.R.T. reserves the right to modify or discontinue any
of its products without notice and shall not be liable as a
result of such modication or discontinuation.
OTHER RIGHTS
This warranty gives you specic legal rights, and you
may also have other rights which vary from state to state.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
Information regarding this warranty may be
obtained by calling 1.800.951.5117
or emailing CustomerService@aert.com
Please refer to customer information bulletin
for proper installation information.
Advanced Environmental Recycling Technologies, Inc. (A.E.R.T.)
914 N. Jefferson · Springdale, AR 72764
ChoiceDek® Composite Decking - Manufactured by A.E.R.T., Inc.
A.E.R.T., INC. LIMITED LIFETIME WARRANTY
CHOICEDEK® FOUNDATIONS AND PREMIUM COMPOSITE DECKING