Frequently Asked Questions

Q: Why can't my bracelet receive any push notifications?

Check the following points in order:

1) Confirm the Bluetooth connection between the bracelet and the mobile

phone (the battery level can be displayed on the APP)

2) The button to confirm the message push is turned on;

3) Confirm whether the APP has the authority to obtain notifications from

mobile apps;

4) Confirm whether the message you need to receive can be displayed in

the notification bar, if not, turn it on by yourself;

5) If it is still invalid, it means that the authorization of the mobile

phone is not successful, and it needs to be restarted before use (only

need to restart once, no longer needed in the future)

Refer to the actual operation diagram(IOS):

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Q: Why can't my bracelet receive any push notifications? A:Check the following points in order: 1) Confirm the Bluetooth connection between the bracelet and the mobile phone (the battery level can be displayed on the APP) 2) The button to confirm the message push is turned on; 3) Confirm whether the APP has the authority to obtain notifications from mobile apps; 4) Confirm whether the message you need to receive can be displayed in the notification bar, if not, turn it on by yourself; 5) If it is still inva
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If it is still invalid, it means that the authorization of the mobile phone is not successful, and it needs to be restarted before use (only need to restart once, no longer needed in the future) Swipe down on the watch homepage, restarted smart watch.