User Manual

Troubleshooting
GS Series 630-635 User Manual 68
020-001213-02 Rev. 1 (02-2018)
Resolution
• If you play 4:3 format DVD titles, change the format to 4:3 in the projector on-screen display.
• If the image is still stretched, adjust the aspect ratio by setting the display format as 16:9
(wide) aspect ratio type on your DVD player. For more details, see Screen menu on page 40.
Image is not the correct size
The image is too small or too large.
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• Adjust the lens zoom to fit.
• Verify you are using the correct lens.
• Change the position of the projector.
Connection fail when DHCP on
IP address shows 0.0.0.0 when DHCP is on.
Resolution
• Make sure RJ45 cable is connected correctly and securely to the projector and the network
device.
• Check if there is a DHCP server in this network.
• After checking the steps above, refresh the network setting by turning DHCP off and turning
back on.
• Contact your IT engineer if the steps above cannot resolve the network issue.
• Turning off DHCP returns back to default setting if DHCP on fails.