Service Manual

Page 29
Kneeler TrouBleShooTing
Symptom Possible Cause Remedy
Kneel on / off switch is turned OFF. Turn kneel switch to the ON position.
Kneel motor or Broken Chain
Review display board. Turn kneel switch to the OFF position
and press OTC reset button. Operate without kneel option
enables. Contact customer service.
After van is lowered to ground the kneeler makes a loud ratcheting sound. Kneel down limit switch was not activated.
Adjust kneel down limit switch. Replace if broken. Contact
customer service.
Kneel on / off switch is turned OFF. Turn kneel switch to the ON position.
Kneel motor .
Review display board. Manually un-kneel van, turn kneel switch
to the OFF position and press OTC reset button. Contact
customer service.
Kneel up limit switch is activated incorrectly.
Adjust kneel up limit switch. Replace if broken. Contact
customer service.
Van raises and while door closing the kneeler ratchets. Kneel up limit switch is not activated.
Once door is closed and van is at normal height, turn kneeling
switch to the OFF position.
Van will NOT RAISE when ramp is stowed.
Van does NOT LOWER to ground while door is opening after Rollx Vans user button
is pressed.