User's Manual

User Manual
© 2016 Cine Gears INC. All Rights Reserved. 22
Troubleshooting
If the Receiver fails to output video correctly, follow the chart below to find possible causes and solutions.
Transmitter is not powered up. Turn on the transmitter.
Transmitter or receiver is not placed
correctly.
The transmitter and receiver are too
far away.
Several solid wall partition on TX and
RX.
There are too many obstacles between
TX and RX.
Other transmitter is working on the
same or adjacent channel
ISSUE
OSD Information on TV
SOLUTION
Transmitter and video source are not
connected.
The video source is turned OFF
Displaying “Waiting for Connection...” for a Prolonged Period
No Video Signal Received
Bad connection of transmitter cable
Transmitter is working abnormally
Problem with the cable between TX
and video source
Player does not support the output
resolution format
The TV/Monitor does not support
HDCP authentication
Place the TX or RX correctly.
Move the receiver closer to the
transmitter.
Reduce the number of obstructions
between the TX and RX.
Move the receiver closer to the
transmitter.
Turn off other transmitter, or
change channel.
Connect the transmitter to video source
by SDI/HDMI cable.
Turn on the video source.
Disconnect and re-connect the transmitter.
Restart the transmitter.
Change the SDI/HDMI cable.
Switch the output video resolution to
other modes.
Replace TV/Monitor with HDCP-Certified
TV/Monitor.