User's Manual

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Trouble Shooting

TROUBLES&POSSIBLE REASONS: SOLUTON:

OSD Information on TV

Displaying “Waiting for connection…” for a long time

Transmitter is not powered up. Power on the transmitter.

Transmitter or receiver is not placed correctly.

Place the TX or RX correctly.

The transmitter and receiver are too far away.

Move the receiver closer to the transmitter.

Several solid wall partition on TX and RX.

Reduce the number of solid walls between TX and

RX.

There are so many obstacles between TX and RX.

Move the receiver closer to the transmitter.

Other transmitter is working on the same or

adjacent channel.

Turn off other transmitter, or change channel.

No Video Signal received

Transmitter and video source are not connected. Connect the transmitter to video source by SDI/HDMI

cable.

The video source is turned OFF Power ON the video source.

Bad contact of cable of transmitter. Remove and then re-plug the transmitter

Abnormal working of transmitter Reboot the transmitter

Problem with cable between TX and video source Change the SDI/HDMI cable

Player NOT support the output resolution format. Switch the output video resolution to other modes.

The TV/Monitor NOT support HDCP authentication Replaced with HDCP-certified TV/Monitor.

Image

No signal input to Receiver or TV/Monitor

Receiver is turned OFF Power on receiver.

Receiver and TV are not connected. Connect receiver and TV/Monitor via SDI/HDMI input.

TV/Monitor NOT switched to SDI/HDMI input. Switch TV/Monitor to SDI/HDMI input.

Bad contact of the cable of receiver or TV/Monitor. Remove then re-plug the SDI/HDMI cable.

TV/Monitor turn into standby mode. Switch the TV/Monitor to normal operation mode.

Abnormal working of receiver.

Reboot the receiver.

No image appear on TV/Monitor

Bad contact of receiver or cable.

Re-plug the cable of the receiver or TV/Monitor.

Abnormal working of receiver. Reboot the receiver.

Receiver failure.

Please contact your retailer.

Abnormal color on TV screen

Bad contact of cable of receiver or TV/Monitor. Unplug and then plug the HDMI cable of the receiver

or TV.

Bad contact of cable of transmitter or video

source.

Unplug and then plug the HDMI cable of the TX and

player.

Abnormal working of transmitter or receiver. Reboot the transmitter and receiver.

Troubleshooting