Troubleshooting guide

Cingular Communication Manager Help
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two options on the VPN settings tab and configure the parameters required
for that option.
Use Existing VPN Profile
Select this option if you want to log in using a supported VPN client that
has already been installed on your system. The Cingular Communication
Manager can automatically detect the presence of supported client
software and the user profiles employed by supported client software.
Client
Select a supported VPN client. Note that a VPN client must already be
installed on your system in order for it to appear in this list.
Profile
Select a login profile from this list. Only pre-configured profiles for the
selected VPN client will be displayed here.
Turning Off Client Support
Follow these steps to turn off support for particular VPN client software:
1. In the VPN tab of the settings window, click the Client Support button
2. Remove the check mark next to each client software package for which
you wish to disable support.
3. Click OK.
4. Restart the Cingular Communication Manager software.
Why is this necessary?
It probably is not necessary. Cingular Communication Manager will most
likely never have a problem with any of the supported VPN client software
packages. However, disabling support for unused client software will
eliminate all intentional interaction between Communication Manager and
the unused software, thus making the possibility of conflicts even more
remote.