Troubleshooting guide

3
Communication Manager Overview
Cingular Communication Manager simplifies access to Cingular's wireless
data network – integrating access to both high-speed Wi-Fi and nationwide
GSM - into a single, easy-to-use software package. With Cingular
Communication Manager, there are no confusing configuration options
and no complex network jargon. We have designed this for you and hope
that you enjoy your experience.
Cingular Communication Manager is more than just a data connectivity
tool. It also integrates with your existing VPN software, allows you to send
and receive Text Messages and even provides you the ability to create
custom connection profiles.
Plus, you can easily switch between the GSM Connection and Wi-Fi
Connection windows using the large tabs near the top of the screen. Click
on either of these tabs in the screen shot below for more information.
How Cingular Communication Manager Works
Cingular Communication Manager is pre-configured to prefer Wi-Fi
Profiles over GSM Profiles to ensure that you get the best available
Cingular connection for your particular location. This means that:
• When a Wi-Fi network (which has been saved as a profile by you or by
Cingular) becomes available, Cingular Communication Manager will
take action based on the connection settings in the Wi-Fi profile.