Troubleshooting guide

Cingular Communication Manager Help
136
Error 691
This error may be reported if Communication Manager has received an
Authentication Error from a GSM
network.
Resolution
Click on the Cancel button and wait for Communication Manager to
display "Ready to Connect." Then try again.
Error 692
This error is typically reported if Communication Manager has lost its
connection with the phone or device.
Resolution
1. Click on the Cancel button and wait for Communication Manager to
display "Ready to Connect" Try to connect again.
2. If this problem continues to occur, close Communication Manager.
Then, restart the software and try to connect again.
3. If the problem still appears, disconnect the wireless device from your
computer (if it is a PC Card, eject it) and then reattach. Try to connect
again.
Error 717
Cingular Communication Manager was unable to obtain an IP address
from the network. This is most likely a one time error only. Try connecting
again.
Error 718: Timeout waiting for valid response from PPP peer
This error indicates a PPP conversation was started, but was terminated
because the remote server did not respond within an appropriate time. This
can be caused by several conditions including the following:
Temporary Glitches and Services Outages
If you have not made any changes to your wireless device or its drivers
since the last time you connected successfully, the problem is most likely
caused by transient issues such as poor quality of the wireless signal or a
temporary service outage.
Try connecting again. In many cases, you will be able to connect again
immediately. If that doesn't work, restart Windows and try again.