Troubleshooting guide

Troubleshooting Guide
139
Error 734: The PPP link control protocol terminated
This error is typically reported if an unexpected error has occurred while
connecting to a GSM
network, but may also be due to poor signal strength.
Follow these steps to resolve this error:
1. Verify that there is no default dial-up connection selected in the Control
Panel. Click here
for instructions.
2. If you are still unable to connect, shut down your PC. Then, restart the
computer and the Communication Manager software and try to connect
again.
3. If you are still unable to connect, reinstall the software drivers for you
wireless device. See Reinstalling the Device
for more information.
4. If you are still unable to connect, your device's Subscriber Information
Module (SIM) may not be properly configured for data access. Contact
Cingular Customer Care for Additional Support
.
Error 736
This error may be reported if a network connection cannot be established.
This may be due to poor signal strength.
Resolution
Click on the Cancel button and wait for the CCM to display "Ready to
Connect" Then try again.
Error 744
This error may be reported if an unexpected error has occurred while
connected to a GSM
network.
Resolution
Click on the Cancel button and wait for Communication Manager to
display "Ready to Connect."